Volkswagen Beetle Complaints (2002)

165 consumer complaints on file.

#10575471March 29, 2014
AIR BAGS
THE DRIVER'S SIDE AIR BAGS DID NOT DEPLOY AS THEY SHOULD HAVE IN A HEAD ON CAR ACCIDENT. SOMEONE HIT MY CAR IN THE RIGHT REAR END AND I LOST CONTROL OF THE CAR AND IT CAREENED HEAD FIRST INTO A TREE. BEFORE THE CAR WAS HIT IT WAS GOING ABOUT 30 - 35 MPH BUT AFTER IT WAS HIT IT WENT FASTER, I CAN'T SAY HOW MUCH (I ESTIMATED ABOVE). I WAS THE DRIVER AND ONLY OCCUPANT. THE CAR WAS TOTALED BUT THE AIR BAGS DID NOT DEPLOY AS THEY SHOULD HAVE. I GOT WHIPLASH (REAL WHIPLASH) AND INJURED MY HIP AS IT BROKE THE ARM REST. THE VIN NUMBER I PROVIDED IS FOR THIS CAR THAT WAS TOTALED - IT'S NO LONGER ON THE STREET. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10549917October 29, 2013
AIR BAGS
I WAS SITTING IN STANDSTILL TRAFFIC, BY MYSELF, WAS HIT FROM BEHIND AT FULL FREEWAY SPEED, FORCED INTO THE CAR IN FRONT OF ME, RESULTING IN A DOMINO EFFECT AND A 6 CAR PILE UP. I SUSTAINED BOTH FRONT END AND BACK END DAMAGE, TOTALING MY CAR, MY PASSENGER AIRBAG DEPLOYED (AGAIN, I WAS ALONE) THE DRIVERS SIDE ONE DID NOT, FORCING ME INTO THE STEERING WHEEL AND DASHBOARD. I AM CURRENTLY UNDER A DOCTORS CARE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10545194September 24, 2013
AIR BAGS, SEAT BELTS
THE FRONT SEAT BELT BUCKLE BECOMES DEFECTIVE AND SETS AN AIRBAG CODE MAKING THE AIR BAG LIGHT TURN ON AND POSSIBLY NOT WORK. THIS IS THE THIRD TIME I HAVE HAD TO REPLACE THE BUCKLE ON THIS VEHICLE IN 187,000 MILES. I HAVE CHECKED A NUMBER OF VW CLUB FORUMS AND HAVE FOUND THIS IS A VERY COMMON ISSUE ON THESE VEHICLES. I FEEL THIS IS A SAFETY ISSUE THAT NHTSA SHOULD LOOK INTO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535737August 16, 2013
POWER TRAIN
THIS IS MY DAUGHTERS CAR AND WE ARE CONCERNED ABOUT THE SAFETY OF IT WITH HER GOING TO SCHOOL AND WORK. IT HAS BEEN JERKING VERY HARD ENOUGH TO THROW YOU WHOLE BODY FORWARD I JUST CAN'T BELIEVE THE COMPLAINTS I'VE SEEN WITH THIS CAR I WOULD HAVE NEVER BOUGHT IT KNOWING ALL THESE PROBLEMS. PARENTS CONCERNED PLEASE HELP TO GET FIXED. VW SHOULD BE HELD ACCOUNTABLE AND FIX THESE DANGEROUS ISSUES I PRAY EVERYDAY SHE IS OK DRIVING, CAN'T AFFORD TO GET ANOTHER CAR LET ALONE FIX IT!!! ALSO HAVE HAD OTHER ISSUES TOO BUT THIS ONE IS THE MOST CONCERNING!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532152July 27, 2013
ENGINE AND ENGINE COOLING
THE VW NEW BEETLE I JUST GOT HAS A STRONG INTERIOR SMELL OF CRAYONS. IS THIS HARMFUL TO OUR HEALTH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509679April 26, 2013
ENGINE
THE IGNITION COILS ON MY 2.0L AZG ENGINE CRUMBLED DURING A TUNE UP,WHICH RESULTED IN A $647.00 REPAIR BILL. NEW VW IGNITION COIL, SPARK PLUG WIRES AND OEM SPARK PLUGS WERE INSTALLED. TODAY, 4/26/2013, IGNITION COIL CRUMBLES AGAIN DURING TUNE UP. VW CLAIMS THEIR WARRANTY ON PARTS IS 12 MONTHS. VW RECALLED A TON OF IGNITION COILS FOR 1.8L ENGINES IN THE 2001-2003 TIME PERIOD CLAIMING HIGHER THAN NORMAL FAILURE RATES. I WOULD SAY THAT ONE IGNITION COIL EVERY 4 YEARS IS A HIGH FAILURE RATE AS WELL, CONSIDERING OF THE THREE CARS I HAVE CURRENTLY OWN (ONE FOR 15 YEARS), I HAVE NEVER HAD A COIL FAIL EXCEPT FOR TWICE FOR THIS BEETLE. A SEARCH OF VW OWNER WEBSITES AND YOU TUBE VIDEO SITES SHOW A PLETHORA OF FAILED IGNITION COILS AND HOW-TO'S FOR REPLACEMENT OF THE COIL. IF THIS ISN'T A PREVALENT PROBLEM, WHY ARE SO MANY PEOPLE CLAIMING IT HAPPENS? IT SEEMS THAT VW IS LIMITING THEIR LOSSES BY IGNORING THESE FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489457December 21, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH IN RAINY WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND THAT THE WINDSHIELD WIPERS SENSORS WOULD HAVE TO BE DISENGAGED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465528July 13, 2012
STRUCTURE:BODY
WATER LEAKING FROM MOONROOF. HEADLINER DAMP AND LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458629May 16, 2012
ELECTRICAL SYSTEM
VEHICLE STALLED APPROACHING AN INTERSECTION. IT WOULD NOT RESTART, AND NONE OF THE ELECTRONICS FUNCTIONED. THE VEHICLE HAD TO BE PUSHED INTO A NEARBY PARKING LOT. UPON REPAIR, IT WAS DISCOVERED THAT THE BATTERY FUSE BLOCK HAD MELTED, AND THE IN-LINE FUSES WERE ALL DAMAGED. THE BATTERY FUSE BLOCK NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452422March 20, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL ODOR THAT CAUSED THE CONTACT TO RECEIVE HEADACHES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THE ODOR WAS CAUSED BY A STAIN ON THE FLOOR MATS. THE CONTACT STATED THAT THE ODOR WAS NOT COMING FROM THE FLOOR MATS BUT THE ENTIRE CARPET KIT. THE CONTACT REMOVED THE CARPET KIT BUT THE ODOR PERSISTED. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10449083February 23, 2012
STRUCTURE:BODY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CURRENTLY HAVE VERY LOW MILEAGE(NOW UNDER 20000) 2002 VW NEW BEETLE PURCHASED NEW. AFTER TIME WARRANTY EXPIRED BOTH POWER WINDOW(PASSENGER AND DRIVER SIDES) REGULATORS FAILED (AT DIFFERENT TIMES AND MILEAGES) SPONTANEOUSLY NOT DUE TO ANY EXTERNAL EVENT.. BOTH REGULATORS REQUIRED REPLACEMENT AT CONSIDERABLE COST. THIS IS VERY UNUSUAL BECAUSE AUTO WINDOW REGULATORS USUALLY ARE VERY DURABLE WHEN NOT DAMAGED BY EXTERNAL CRASH OR THE LIKE. I REPORTED THIS TO VOLKSWAGEN BUT GOT NO SATISFACTION. ON THE INTERNET I HAVE FOUND MANY OTHER COMPLAINTS FROM OWNERS ABOUT THIS PROBLEM TO THEIR DISMAY AND WITHOUT SATISFACTION FROM VOLKSWAGEN. THERE SHOULD HAVE BEEN A RECALL FOR THE DEFECTIVE PARTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439516December 5, 2011
ENGINE AND ENGINE COOLING
THE BLUE TEMP GAUGE COMES ON FOR A SHORT PERIOD OF TIME...THEN WHEN I SLOW DOWN THE JUMPS/JERK REALLY HARD...I NOTICE IT ONLY DOES WHEN I SLOW DOWN....TO AVOID IT I TRY TO LET THE CAR SLOW DOWN ON ITS OWN BUT IT STILL DOES IT....OTHERS THAT IVE DISCUSSED THE ISSUE WITH ADVISED ME THAT IT MAY BE THE TRANSMISSION...AND UPON RESEARCHING THE VW BEETLE I FOUND OUT THAT IM NOT THE ONLY PERSON EXPERIENCING THIS IS ISSUE AND THAT IT IS INDEED THE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435294November 11, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
THERE IS AN UNUSUALLY STRONG, AND OBNOXIOUS, ODOR (SMELLING OF BURNT CRAYONS) COMING FROM THE INTERIOR OF THE CAR. THE SMELL IS SO OVER-POWERING I HAVE TO OPEN THE WINDOWS, AND LEAVE THEM OPEN, THE ENTIRE TIME I AM DRIVING THE CAR, OTHERWISE I BECOME DIZZY AND NAUSEOUS. I SEARCHED THE INTERNET, AND THERE ARE MANY PEOPLE WHO HAVE BLOGGED THEY HAVE A CAR MADE BY VOLKSWAGEN WITH THE SAME ODOR PROBLEM -- A FEW OF THESE WEBSITES ARE; ----(1) HTTP://WWW.FIXMYSTINKYCAR.COM/?P=706 ----(2) HTTP://FORUMS.AUTOMOTIVE.COM/70/6371584/VOLKSWAGEN/CHEMICAL-ODOR/INDEX.HTML ----(3) HTTP://WWW.CARSURVEY.ORG/REVIEWS/VOLKSWAGEN/JETTA/2001/PAGE-57/ ----(4) HTTP://WWW.WEBANSWERS.COM/AUTOMOBILES/WHAT-IS-CAUSING-MY-CAR-SMELL-5B4BD0. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425134September 12, 2011
UNKNOWN OR OTHER
SINCE I BOUGHT THE VEHICLE, I HAD ALL KINDS OF PROBLEMS ALL THE WAY FROM CHANGING MY WHOLE ENGINE, AND CHANGING ALL KINDS OF SENSORS AND NOW I HAVE THIS BIG CONCERN WITH THIS STRANGE SMELL PROBLEM WHICH I CAN'T GET RID OFF, I HAD SPRAY AND BOUGHT ALL KINDS OF DEODORANTS AND STILL CAN'T GET RID OFF. I'M HAVING LIGHT HEADACHES AND ALLERGY PROBLEMS, BUT ONCE I GET OUT OF THE CAR I'M OK NOW IM TO THE POINT THAT I HAVE TO DRIVE WITH MY WINDOWS DOWN BCUZ THIS SMELL IS HORRIBLE AND I GET A HEADACHE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423791September 5, 2011
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
MY FIANCEE AND I PURCHASED THIS BEETLE IN NOVEMBER OF 2010 AND HAVE HAD NOTHING BUT PROBLEMS WITH IT. IT HAS BEEN IN THE SHOP A NUMBER OF TIME (5-7) AND WE HAVE SPENT HUNDREDS IN TRYING TO FIX IT. YET NO LUCK. IT IS A DANGER TO MY FIANCEE AND NEW BORN BABY. ON DAY IT WILL RUN FINE BUT THEN AFTER DRIVING FOR TEN MINUTES THE EPC LIGHT COME ON AND THE BRAKES BARELY WORK IF AT ALL, AND IT WONT SPEED UP EVEN IF SHE HAS HER FOOT TO THE FLOOR. SO NOW WE HAVE A $6000 DOLLAR CAR THAT NOT EVEN THE VW DEALERSHIP CAN FIX. IT SITS ON OUR ROAD. I HAVE SEEN SO MANY COMPLAINTS ABOUT PEOPLE HAVING THE SAME PROBLEM AND I BELIEVE ITS ONLY A MATTER OF TIME BEFORE SOME ONE GETS SERIOUSLY INJURED OR EVEN WORSE. PLEASE DO SOMETHING ABOUT THIS MONSTROSITY THAT VW REFUSES TO ADMIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423211September 4, 2011
AIR BAGS
I OWN A 2002 VW BEETLE,THE AIR BAG LIGHT CAME ON,AND TOOK IT TO THE DEALERSHIP AND THEY WANT TO CHARGE AROUND $600.00 DOLLARS TO GET IT FIXED.I WAS DOING SOME RESEARCH ON LINE ABOUT THE AIRBAG LIGHT COMING ON,AND FOUND OUT THAT ALOT OF PEOPLE WHO OWNED THE SAME MODEL YEAR ARE HAVING THE SAME ISSUE.I THINK THIS ISSUE SHOULD BE A RECALL SINCE LOTS OF OTHER CONSUMERS ARE HAVING EXACTLY THE SAME ISSUE WITH THE AIRBAG LIKE ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416294July 29, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE CONTACT SMELLED A BURNING ODOR THROUGHOUT THE VEHICLE. THE ODOR CAUSED HIM TO HAVE A HEADACHE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 73,000 MILES.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10413391July 18, 2011
AIR BAGS
DRIVERS SIDE SEAT BELT LATCH SENSOR FAILURE CAUSES AIRBAG ERROR LIGHT ON THE DASH TO COME ON. DEALER STATES THAT WHEN THE LIGHT IS ON THE AIRBAGS ARE DISABLED. SEEMS LIKE AN UNNECESSARY SENSOR...WHEN THE CAR IS IN USE WOULDN'T THAT MEAN THAT SOMEONE IS IN THE DRIVERS SEAT? $500 TO FIX. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413393July 18, 2011
AIR BAGS
AIRBAG LIGHT CAME ON. TOOK IT TO THE DEALER TO DIAGNOSE. DEALER STATED THAT THE DRIVERS SIDE (SEAT) SIDE IMPACT AIRBAG (THE ONE BUILT INTO THE SIDE OF THE SEAT NEAREST THE DOOR) WAS NOT COMMUNICATING WITH THE AIRBAG SYSTEM AND STATED THAT IT WOULD COST $680 TO FIX. LESS THAN A YEAR AGO I SPENT $500 ON THE DRIVERS SEAT BELT LATCH REPLACEMENT TO CURE THE AIRBAG LIGHT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408848June 24, 2011
POWER TRAIN:MANUAL TRANSMISSION
02M TRANSMISSION 6 SPEED; SHIFT FORK IN 1ST AND 2ND GEAR FAIL, A SMALL RIVET IS USED TO SECURE THIS FORK (BRASS FORK AND STEEL SHAFT) TOGETHER. MY 1ST AND 2ND GEAR WERE HARD TO GET INTO AND PROGRESSIVELY GOT WORSE OVER TIME; UNTIL THE SHIFT FORK FAILED AND 1ST, 2ND GEAR ARE NONEXISTENT; ALL OTHER GEARS WORK FINE. THIS IS A KNOWN ISSUE AND WIDELY REPORTED PROBLEM ON WEBSITES SUCH AS VWVORTEX. THIS PARTICULAR CAR; 2002 NEW BEETLE TURBO S; ONLY HAS ABOUT 70K WHICH IS LOW FOR A CATASTROPHIC FAILURE SUCH AS THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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