Volkswagen Beetle Complaints (2003)

314 consumer complaints on file.

#10215593January 21, 2008
AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS
I WAS INVOLVED IN A CRASH WHILE DRIVING MY 2003 VW BEETLE CONVERTIBLE. I WAS UNABLE TO BRAKE AND AVOID A SEMI-TRUCK THAT WAS IN DIRECTLY IN FRONT OF ME. I WAS TRAVELING AT A SPEED BETWEEN 30-40 MPH BUT DID LOSE CONSCIENCE SO AM NOT SURE IF REMEMBER EXACTLY HOW FAST I WAS GOING. MY AIRBAG DID NOT DEPLOY AND MY SEAT BELT DID NOT LOCK CAUSING MY FACE TO SLAM DIRECTLY INTO THE STEERING WHEEL. THE PASSENGER SIDE AIRBAG WHICH CONTAINED NO PASSENGERS NOR ITEMS DID DEPLOY. I SUFFERED FACIAL FRACTURES AND A BROKEN NOSE. MY FRACTURES HAVE HEALED BUT MY NOSE NEEDS TO BE RECONSTRUCTED. MY CAR WAS SERVICED AT A COLLISION CENTER AND THEN SENT TO THE AUTOBARN IN COUNTRYSIDE, IL WHERE THE CAR WAS BOUGHT USED IN AUGUST OF 2006. THE CAR WAS RETURNED TO ME ON DEC 27 BUT NO EXPLANATION WAS GIVEN FOR THE AIRBAG NOT DEPLOYING. THE TRANSMISSION WAS ALSO NOT WORKING PROPERLY SO I RETURNED THE CAR FOR ADDITIONAL SERVICE A FEW DAYS LATER. THE CAR WAS FINALLY RETURNED TO ME 2 WEEKS LATER WITH A NEW TRANSMISSION BUT STILL NO EXPLANATION FOR THE AIRBAG. UPON LEAVING THE AUTOBARN ON JANUARY 17 WITH MY CAR, THE AIR BAG LIGHT TURNED ON AND STAYED ON WHILE I DROVE ABOUT 10 MILES. I RETURNED THE CAR THE NEXT DAY AND THE SERVICE DEPARTMENT STATED THE LIGHT DID NOT GO ON FOR THEM AND OFFERED AGAIN NO EXPLANATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10209134November 16, 2007
SEATS
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN BEETLE. THE WELDING HAS FAILED ON THE DRIVER'S SEAT TRACK. AS A RESULT, THE SEAT MOVES BACK AND FORTH AND, IN THE EVENT OF A CRASH, THE SEAT WOULD DETACH FROM THE VEHICLE. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT WERE NOT OBLIGATED TO MAKE THE REPAIR. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 39,000. UPDATED 01-11-08. *KB UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208170November 7, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT WENT OUT WHILE STARTING THE CAR. DEALER FOUND A BURNED WIRING HARNESS TO BE THE CAUSE. COST TO REPAIR $ 159.31. THIS COULD HAVE BEEN A MAJOR PROBLEM IF BOTH HEAD LIGHTS WOULD HAVE GONE OUT WHILE TRAVELING ON A DARK HWY AT HIGH SPEED. BURNED WIRING HARNESS IS IN MY POSSESSION. SECOND PROBLEM WAS WITH A BRAKE LIGHT THAT WENT OUT DATE 10/30/07. CAUSE AS PER DEALER WAS A FAULTY LIGHT SOCKET. COST TO REPAIR $ 73.61. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207676November 1, 2007
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE ALTERNATOR CABLE IS BURN ALSO THE FUSE BOX ON TOP OF BATTERY IS BURN. THE DEALERSHIP TOLD ME THEY SEE THIS HAPPEN ON DIFFERENT VOLKSWAGEN IN THE HOUSTON AREA AND THE FUSE BOX NEEDS SOME KIND OF THERMAL PROTECTION BECAUSE THE BATTERY GETS TO HOT. IF I PLACE SOME KIND OF THERMAL PROTECTION I WILL BE HELD LIABLE. THE DEALERSHIP NOR THE MANUFACTURER ARE WILLING TO HELP, THEY JUST TOLD ME A HAD 12 MONTH WARRANTY AND IF THIS HAPPENS AGAIN AFTER 12 MONTHS IT WILL BE MY EXPENSE. I HAD A 40,000 MILE SERVICE ON 10-3-07 WHICH INCLUDE INSPECTING BATTERY WHICH COST OVER $400.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205236October 9, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEWS BEETLE. WHILE DRIVING 3 MPH OR GREATER, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER; THEY HAVE REPLACED THE WIRING HARNESS. THE FAILURE CONTINUED TO OCCUR. AS OF OCTOBER 9, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203210September 17, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN BEETLE. WHILE DRIVING 55 MPH, THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THAT THE FRONTAL DRIVER SIDE CRASH SENSOR CAUSED THE FAILURE. THE CONSUMER REPLACED THE CRASH SENSOR AND THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 39,268 AND CURRENT MILEAGE WAS 39,278. UPDATED 01-15-08. *KB THE DEALER WOULD NOT COVER THE COST. UPDATED *JB SRS.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203225September 17, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG SAFETY SENSOR FOR AIRBAGS TO DEPLOY WENT OUT. AND WAS NOT COVER $591.00. TO REPLACE SENSOR SWITCH. *TR DUP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202852September 12, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S SIDE REAR WINDOW FELL DOWN, AND WOULD NOT COME BACK UP. THE DEALERSHIP PRICED REPAIR AT OVER $600 DOLLARS. WAS TOLD OF EXTENDED WARRANTY FOR UP TO 2002 MODELS WITH SIMILAR PROBLEM, BUT NOT AVAILABLE FOR 2003 MODELS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202772September 12, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR PASSENGER SIDE WINDOW HAS FALLEN DOWN AND THE DEALER WANTS AROUND $1,000 TO REPAIR IT. OUR THERMOSTAT WENT OUT LAST WEEK AND COST US $315 FOR JUST THAT, AND THEN THE NEXT DAY OUR DRIVERS SIDE DOOR HINGE BROKE. THE CAR HAS AROUND 70,000 MILES ON IT AND THINGS KEEP GOING WRONG EVERY WEEK! I LOVED THIS CAR BUT THE WAY IT IS GOING I WILL NOT BUY ANOTHER VW PRODUCT (EVEN THOUGH I OWNED 2 IN THE PAST). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202385September 10, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN 2006 MY RIGHT REAR WINDOW STOPPED WORKING, LUCKILY THE VEHICLE WAS STILL UNDER WARRANTY AND THE ISSUE WAS FIXED AT NO CHARGE. LAST WEEK THE REAR DRIVER'S SIDE WINDOW BEGAN HAVING THE SAME PROBLEM, AND IS NOW AT THE DEALERSHIP AND WILL LIKELY COST ME AT LEAST $900. I HAVE LOOKED AT ONLINE MESSAGE BOARDS AND FOUND THIS TO BE A COMMON PROBLEM WITH THE 2003 VW NEW BEETLE CONVERTIBLE, AND FEEL THAT VW SHOULD BE PAYING FOR THIS, NOT CAR OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202460September 10, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2003 NEW BEETLE WINDOWS CONTINUE TO FAIL REAR WINDOW FAILED VW WANTS $900 TO REPAIR STUCK IN DOWN POSITION FRONT WINDOW FAILED WANTS $700 FOR REPAIR I HAD THEM FIXED DURING WARRANTY AT LEAST 10 TIMES, I DON'T THINK THEY EVER GET FIXED THEY JUST KEEP BRAKING AND NOW THEY WANT ME TO PAY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202028September 6, 2007
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WOULD ROLL DOWN AND BECOME STUCK. THE DEALER REPLACED BOTH WINDOW MOTORS. THE FAILURE OCCURRED ON SIX OCCASIONS. THE CURRENT MILEAGE WAS 90,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193586June 18, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE VEHICLE FAILS TO START IN VERY COLD WEATHER. SHE NOTIFIED A REPAIR SHOP THAT CAME OUT AND GOT THE VEHICLE STARTED. THE CONTACT TOOK THE VEHICLE TO THE VOLKSWAGEN DEALER WHO COULD NOT DIAGNOSE THE CAUSE OF FAILURE. A FEW MONTHS LATER, THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING 60 MPH. THE DEALER WAS UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE NEAREST SHOP WHO STATED THAT THE VEHICLE HAD ENOUGH OIL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE COMPUTER BOARD WAS CHANGED. THE CURRENT AND FAILURE MILEAGES WERE 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193649June 18, 2007
STRUCTURE:BODY:ROOF AND PILLARS
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE. THE CONTACT STATED THAT THE GLASS ON THE CONVERTIBLE TOP HAS BEGUN TO SEPARATE FROM THE CANVAS. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW CONVERTIBLE TOP. THE MANUFACTURER OFFERED TO PAY 75% OF THE REPLACEMENT COST. AS OF JUNE 18, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 75,000 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191336May 21, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN BEETLE CONVERTIBLE. THE CONTACT'S VEHICLE IS EQUIPPED WITH WINDOWS THAT ROLL DOWN SLIGHTLY WHEN THE DOOR IS AJAR AND ROLL BACK UP WHEN THE DOOR IS CLOSED. HOWEVER, WHEN THE VEHICLE WAS PURCHASED, THIS FEATURE FAILED TO WORK PROPERLY. THE CONTACT HAD THE DRIVER SIDE WINDOW MOTOR REPLACED, BUT A FEW WEEKS LATER, THE FAILURE RECURRED. OFTENTIMES, THE CONTACT WOULD HEAR WIND NOISE WHILE DRIVING OR WATER WOULD ENTER INTO THE VEHICLE. CURRENTLY, THE VEHICLE IS AT THE DEALER FOR A DIAGNOSIS. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190563May 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
WHEN ATTEMPTING TO PUT CAR INTO REVERSE BRAKE SWITCH DOES NOT RESPOND. THIS HAS HAPPENED NUMEROUS TIMES. DRIVER SIDE WINDOW GOES BACK DOWN BY ITSELF. ALSO CAR SHIFTS REAL HARD IN SECOND AND THIRD GEAR. SOUNDS LIKE TRANSMISSION WILL BREAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188423April 20, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE WAS S DEFECTIVE ,AND THE AIR BAG LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES , AND NUMEROUS DIAGNOSTICS WERE PERFORMED. CURRENTLY, THE CAUSE OF FAILURE HAS NOT BEEN FOUND. THE FAILURE HAS BEEN OCCURRING SINCE SEPTEMBER 11, 2004. THE CURRENT MILEAGE IS 59,500 , AND FAILURE MILEAGE WAS 22,651.*AK SRS.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184084March 3, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I TEST DROVE SEVERAL VW NEW BETTLES PRIOR TO PURCHASING ONE. IN MANY OF THEM THE AIR BAG LIGHT INDICATOR REMAINED ON. IS THIS A PROBLEM THAT YOU ARE AWARE OF? HAVE THERE BEEN RECALL ON THIS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180755January 25, 2007
STRUCTURE
AFTER ANY RAIN ON MY NON-MOVING 2003 VW NEW BEETLE WATER COLLECTS UNDER THE DRIVER'S SEAT FLOOR PAN CAUSING THE CAR TO STINK AND MOLD TO GROW. I HAVE TRIED NUMEROUS TIMES TO CLEAR THE SUNROOF DRAIN WITH VERY LIMITED SUCCESS. THE PROBLEM PERSISTENTLY RETURNS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177293December 29, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTS HARD AROUND 20 MPH. JERKS SO HARD SOMETIMES IT SEEMS LIKE THE CAR WILL STALL OUT. DEALERSHIP SAYS THIS IS NORMAL. I CAN'T IMAGINE THAT IT IS GOOD ON THE TRANSMISSION!? THIS HAS BEEN HAPPENING FOR THE PAST THREE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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