Toyota Tacoma Complaints (2016)

324 consumer complaints on file.

#11003624July 7, 2017
POWER TRAIN
NHTSA RECALL NUMBER 17V285 I TOOK MY TRUCK TO THE DEALERSHIP FOR THIS SAFETY RECALL ON MAY 9, 2017. TOYOTA SAYS THIS PROBLEM HAS A REMEDY, BUT MY DEALER SAYS THE PARTS ARE NOT AVAILABLE. NHTSA WEBSITE SAYS TO FILE A COMPLAINT IF REPAIRS ARE NOT MADE IN A TIMELY MANNER. I HAVE BEEN WITHOUT THE USE OF THIS VEHICLE FOR TWO MONTHS, HOW LONG IS CONSIDERED "TIMELY"?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003739July 7, 2017
UNKNOWN OR OTHER
RECALL #17V-285 AFTER FINDING THE AFOREMENTIONED RECALL ON LINE I TOOK MY TRUCK TO SPARKS TOYOTA TO HAVE IT CHECKED THE DEALER INFORMED ME THAT THE REAR DIFFERENTIAL GASKET WAS LEAKING AND WOULD HAVE TO BE REPLACED THEY HAVE HAD MY TRUCK FOR OVER SIXTY DAYS AND CANNOT TELL ME WHEN IT WILL BE REPAIRED OTHER THAN MID JUNE WHICH HAS PASSED AND THEN EARLY JULY. I CALLED TOYOTA USA AND THEY COULD NOT GIVE ME ANY INFORMATION OTHER THAN THE DEALER WOULD CALL ME. THE DEALER NEVER CALLED AND MY TRUCK IS STILL THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003153July 5, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CORNHESKER TOYOTA) STATED THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL LATE JULY OF 2017. THE DEALER DIAGNOSED THAT THERE WAS A LEAK IN THE DIFFERENTIAL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THE DEALER'S DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AND THE WARRANTY WAS EXTENDED. UPDATED 8/25/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003166July 5, 2017
POWER TRAIN
I BROUGHT MY TRUCK IN FOR A ROUTINE SERVICING ON 6/16. I KNEW THERE WAS A RECALL IN PLACE SO I WANTED THEM TO CHECK FOR THE LEAK. LATER THAT THEY, THEY INFORMED ME THERE WAS A LEAK IN PLACE AND THAT THEY WOULD HAVE TO KEEP THE TRUCK. THEY HAVE ME A LOANER CAR IN THE MEANTIME. NOW, THEY STILL HAVE NO ETA ON THE PART AND SOMEONE WAS TOLD BEGINNING OF 2018. I NEED THE TRUCK, AS I AM IN THE PROCESS OF MOVING. I SPOKE WITH THE DEALERSHIP AND TOYOTA CORPORATE WHO BOTH SAID, "WE DON'T KNOW".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002713July 2, 2017
POWER TRAIN
REAR DIFFERENTIAL GASKET LEAKS. COULDNT FIX IT WHEN I WENT IN BECAUSE THEY DIDNT HAVE PARTS. REFUSED TO GIVE ME A RENTAL TRUCK. TOLD ME I NEEDED TO PROVE I OWNED A BUSINESS. THEY ALSO WANTED TO KEEP MY VEHICLE BUT I HAVE NO OTHER MEANS TO GET TO WORK. AND THEY DIDNT KNOW HOW LONG IT WAS GOING TO TAKE TO GET THE PARTS. TOLD ME 8 PLUS WEEKS TO GET A GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002735July 2, 2017
POWER TRAIN
I TOOK MY TACOMA TO THE DEALER FOR REGULAR OIL/SERVICE, I WAS ADVISED OF A SAFETY RELATED RECALL (H0G) THEY ADVISED ME NOT TO DRIVE IT UNTIL CORRECTED, GAVE ME A "LOANER". I'VE YET TO GET AN ASSESSMENT AND RETURN DATE. THE DEALERSHIP SEEMS TO NOT BE GETTING INFORMATION FROM THE CORPORATE OFFICE. I CONTACTED THE CORPORATE OFFICE TO ASK WHAT MY OPTIONS WERE. (REFUND, REPLACEMENT, ETC) I TOLD THEM I WAS AWARE OF A "LEMON LAW" . THE REP GOT KIND OF SHORT WITH ME, SAID I WOULD BE HEARING FROM THEIR LEGAL DEPT. AFTER 2 WEEKS NO RESPONSE, I CALLED BACK. THEY SAID IT COULD BE 30-45 DAYS BEFORE GETTING A RESPONSE. CONCERNS I HAVE ARE: 1) MY VEHICLE JUST SETTING THERE NOT BEING DRIVEN DEVELOPING MORE PROBLEMS I'LL HAVE TO DEAL WITH. 2) A "BLACK MARK" ON ITS RESALE VALUE. 3) TOYOTA TRYING TO FORCE ME INTO A "LOW BALL" SETTLEMENT. THE DEALER HAS BEEN FAIR AS POSSIBLE SO FAR BUT THEY SEEM TO BE IN A VOID REGARDING THE RECALL FROM THEIR CORPORATE OFFICE. I ALMOST HAVE THE VEHICLE PAID OFF AND NOT LOOKING FORWARD STARTING OVER OR GETTING INVOLVED IN A LEGAL PROCEEDING. ANY ADVICE WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002579June 30, 2017
POWER TRAIN
TOOK MY CAR TO THE DEALER, MARIETTA TOYOTA, FOR SERVICE AND IT WAS IMPOUNDED ON MAY 31, 2017 DUE TO SAFETY RECALL OF REAR DIFFERENTIAL LEAK. I WAS INFORMED AT THAT TIME THAT THE PARTS TO FIX THE ISSUE WOULD NOT BE AVAILABLE FOR AT LEAST TWO MONTHS. IT HAS NOW BEEN A MONTH AND I WOULD LIKE SOME INFORMATION ON WHAT ACTION I CAN TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002390June 29, 2017
POWER TRAIN
TOYOTA RECALLED MY 2016 TACOMA FOR REAR DIFFERENTIAL LEAK SAFETY RECALL. AFTER DROPPING MY TRUCK OFF TODAY THEY SAID THEY WOULD BE ABLE TO REPAIR IT IF THEY GET THE PARTS FROM TOYOTA, WHICH THEY SAID COULD TAKE MONTHS. MY QUESTION IS, WHY SHOULD THEY INCONVENIENCE ME FOR MONTHS TO REPAIR MY VEHICLE. TOYOTA REQUIRED ME TO LEAVE MY VEHICLE AT THE DEALERSHIP BECAUSE IT IS A SAFETY RECALL. THEY DID PROVIDE ME WITH A RENTAL CAR, WHICH DOES ME NO GOOD BECAUSE I BOUGHT A TRUCK AND I NEED A TRUCK. AT THE DEALERSHIP AT VINELAND NJ THEY ALREADY HAD 15 TACOMA'S IN THE BACK LOT. THE MANAGER TOLD ME THEY WOULD BE FIXED ON A FIRST COME FIRST SERVE BASIS. HE SAID HE HAD A SMALL DEALERSHIP AND HE WASN'T SURE HOW FAST HE COULD GET PARTS BECAUSE THERE WERE 288,000 TACOMA'S INVOLVED. I AM OUT OF A TRUCK FOR GOD KNOWS HOW LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001830June 27, 2017
POWER TRAIN
TOOK MY TOYOTA FOR NORMAL SERVICE AND THEY INDICATE A RECALL FOR THE REAR DIFFERENTIAL. THEY SAID IT WOULD BE REPAIRED WITHIN A DAY. IT HAS BEEN 12 DAYS AND TOYOTA SAID THEY DO NOT WHEN THEY WILL GET PARTS OR WHEN THEY WILL FIX IT. THEY SAID IT COULD BE A MONTH OR MORE. I ASKED FOR AN UPDATE TODAY AND THEY SAID IT COULD BE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001340June 26, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR LONGER THAN 60 DAYS. THE DEALER (BIG TWO TOYOTA OF CHANDLER, 1250 S GILBERT RD, CHANDLER, AZ 85286,(480) 898-6000 ), PROVIDED A LOANER VEHICLE BUT DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS UNCERTAIN OF WHEN A FAILURE MAY PROGRESS WITH THE VEHICLE PARKED AT THE DEALERS FOR LONGER THAN 2 MONTHS. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001450June 26, 2017
POWER TRAIN
ON MAY 4,2017 TOOK VEHICLE IN FOR 15K SERVICE THOUGH IT ONLY HAD 11K MILES.WAS ADVISED THERE WAS A RECALL AND DID I WANT IT CHECKED, "WOULD ONLY BE A COUPLE HRS." IT HAS BEEN AT THE DEALERSHIPS PARKING LOT FOR TWO (2) MONTHS, EXPOSED TO TEMPERATURES OF 100 PLUS. I HAD PLANNED TO KEEP THIS VEHICLE FOR A LONG TIME, KEPT IT GARAGED WHEN NOT IN USE ETC. NOW AFTER THIS RECALL AND HAVING HAD OTHER ISSUES IN OCTOBER 2016 SUCH AS "DOWN LEVEL SOFTWARE", (I THINK IT WAS CORRECTED), ATTACHED WORK ORDER, I DON'T REALLY TRUST THIS VEHICLE AS TO "WHAT ELSE WAS MISSED ON THE PLANT FLOOR" THAT I WILL BE PAYING FOR IN THE FUTURE?? AS FAR AS I'M CONCERNED TOYOTA MTRS. CORP. SOLD ME A DEFECTIVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000957June 24, 2017
POWER TRAIN
THE REAR DIFFERENTIAL IS LEAKING FLUID. ON FEBRUARY 11, 2017 THE VEHICLE WAS TAKEN IN FOR ROUTINE SERVICE AND INSPECTED FOR A CLUNKING SOUND THAT OCCURS SPORADICALLY UPON BRAKING. THE FEELING CAN BEST BE DESCRIBED AS IF THE VEHICLE HAS BEEN BUMPED FROM BEHIND. THE SERVICE DEPARTMENT WAS NOT ABLE TO DUPLICATE THE PROBLEM. ON MAY 5, 2017 THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE AND RETAINED BY THE TOYOTA DEALER DUE TO A LEAKING REAR DIFFERENTIAL THAT WAS DESCRIBED AS A SERIOUS SAFETY DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED AS OF JUNE 24, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000812June 23, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JANZEN TOYOTA 4900 W 6TH AVENUE STILLWATER, OKLAHOMA 74074) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000938June 23, 2017
UNKNOWN OR OTHER
TAKATA RECALL I BROUGHT MY CAR TO THE DEALER BECAUSE IT IS RECALLED. THEY SAY IT WOULD TAKE ABOUT 10 DAYS TO 3 WEEKS, OR EVEN UP TO MORE THAN 2 MONTHS BECAUSE THEY DO NOT HAVE THE PARTS AVAILABLE FOR NOW. IN THE MEAN TIME, I HAVE NO CAR TO DRIVE TO WORK. IT IS RECALL BECAUSE OF THE COMPANY'S FAULT, THEN WHY DO I HAVE NO LOANER CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000577June 22, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SPARKS TOYOTA DEALER LOCATED IN MYRTLE BEACH, SOUTH CAROLINA FOR MAINTENANCE AND WAS NOTIFIED THAT THERE WAS A RECALL PENDING REGARDING THE POWER TRAIN ON THE VEHICLE. THE RECALL INFORMATION WAS NOT AVAILABLE. IN ADDITION, THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE DEALER PROVIDED A RENTAL AND KEPT THE VEHICLE SINCE APRIL 29, 2017. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AN A CASE WAS OPENED. NO FURTHER DETAILS WERE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995358June 15, 2017
POWER TRAIN
REAR DIFFERENTIAL IS LEAKING OIL. WAS INFORMED OF A RECALL NEARLY 2 MONTHS AGO AND ALSO INFORMED THAT IT WOULD BE UNSAFE TO CONTINUE TO DRIVE IT. TOYOTA HAS YET TO HAVE THIS VEHICLE REPAIRED. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995087June 14, 2017
POWER TRAIN, UNKNOWN OR OTHER
2016 TOYOTA TACOMA RECALLED FOR LEAKY REAR DIFFERENTIAL. I BOUGHT IT BRAND NEW 11 MONTHS AGO AND IT HAS BEEN IN THE SHOP A MONTH AND A HALF OF THAT. I STILL HAVE TO MAKE PAYMENTS WHILE MY TRUCK SITS AT THE DEALERSHIP. I CALLED SOUTHEAST TOYOTA AND THEY LIED TO ME TELLING ME IF I HAD FINANCED THROUGH TOYOTA FINANCIAL THAT I WOULDN'T HAVE TO MAKE PAYMENTS RIGHT NOW. I AM STILL PAYING FOR THE TRUCK THAT'S BEEN SITTING AT THE DEALER FOR 6 WEEKS. TOYOTA SAYS THEY HAVE NO IDEA WHEN THEY WILL FIX MY TRUCK. I ALSO HAVE TAKEN IT IN FOR A NOISE COMING FROM THE PASSENGER SIDE DASH THAT WAS NEVER FIXED. I TOOK MY TRUCK IN FOR THE 15000 MILE TIRE ROTATION AND WAS INFORMED IT HAD A LEAKY REAR DIFFERENTIAL AND HAVE NEVER SEEN MY TRUCK THAT I AM STILL PAYING FOR AGAIN,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995119June 14, 2017
POWER TRAIN
I TOOK THE TRUCK IN FOR REGULAR MAINTENANCE AND WAS TOLD THEY HAD TO KEEP THE TRUCK FOR A RECALL. THEY GAVE ME A LOANER CAR BUT IT HAS NOW BEEN THREE WEEKS. NO ONE CAN TELL ME WHEN THERE WILL BE A FIX FOR THIS RECALL. SINCE LEAVING IT A SECOND RECALL HAS BEEN ISSUED AND THERE IS NO FIX FOR THIS ONE AS WELL. 3 WEEKS IS EXCESSIVE BY ANYONE'S DEFINITION. DEALER WON'T RETURN PHONE CALLS. TOYOTA CORPORATE TOLD ME IT WAS THE DEALERS RESPONSIBILITY. WHAT AM I SUPPOSED TO, LAWYER-UP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994310June 10, 2017
FUEL/PROPULSION SYSTEM
TOYOTA HAS IMPOUNDED MY CAR INDEFINITELY FOR THE REAR DIFFERENTIAL RECALL. I'M LEFT DRIVING A LOANER. THEY SAID PREPARE TO NOT HAVE MY CAR FOR MAYBE MONTHS. THIS IS UNACCEPTABLE. MY VEHICLE IS LOCATED AT TOYOTA OF ESCONDIDO IN CALIFORNIA. I HOLD THE TITLE YET I CAN'T HAVE MY CAR? PRETTY SURE THAT'S ILLEGAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994101June 9, 2017
POWER TRAIN
RECALL FOR REAR DIFFERENTIAL LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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