Toyota Tacoma Complaints (2016)

324 consumer complaints on file.

#11019865August 26, 2017
POWER TRAIN
I TOOK MY TRUCK TO THE DEALER FOR RECALL NO. 17V-285 ON MAY 15, 2017. IT REMAINS THERE FOR 3 AND HALF MONTHS WITH NO DATE FOR COMPLETING THE REPAIR (DUE TO PART NOT AVAILABLE, I WAS TOLD). DURING THE WAIT, I RECEIVED ANOTHER RECALL NOTICE, 17V-356. THE LENGTH OF THE WAIT IS UNREASONABLE. I WOULD LIKE NHTSA TO HELP THE ADDRESS AND REMEDY THE SITUATION THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019370August 24, 2017
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V356000 (ENGINE) AND NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR OVER FOUR MONTHS WAITING FOR PARTS TO BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT PARTS FOR THE REPAIR WERE IN LIMITED SUPPLY; THEREFORE, THE WAIT WOULD BE LONGER THAN EXPECTED. THE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016252August 18, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (FREMONT TOYOTA IN FREMONT CA, 877-687-3007) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015008August 14, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (TOYOTA OF CEDAR PARK, 5600 183A, LEANDER, TX 78641, (512) 379-7575) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS AT THE DEALER FOR LONGER THAN A MONTH WITH NO ETA ON PARTS AVAILABILITY. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014910August 13, 2017
ELECTRICAL SYSTEM
ARE USED TO THIS FUNCTIONING AND IT STOPS ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014591August 11, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAYTON TOYOTA IN SOUTH BRUNSWICK TOWNSHIP, NJ DIAGNOSED THAT THE VEHICLE'S GASKET WAS LEAKING FUEL AND THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE DEALER DECIDED TO KEEP THE VEHICLE AT THE DEALER UNTIL THE RECALL REPAIR WAS COMPLETED. THE DEALER WAS UNABLE TO PROVIDE A TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. PARTS DISTRIBUTION DISCONNECT. ... .UPDATED 11/16/17 *BF CONSUMER STATED VEHICLE WAS REPAIRED 7 WEEKS AFTER I BROUGHT IN FOR SERVICE. UPDATE 10/4/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014606August 11, 2017
ENGINE
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V356000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SUN COAST TOYOTA OF SARASOTA, FLORIDA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014628August 11, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V356000 (ENGINE) AND 17V285000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER LITHIA TOYOTA OF REDDING LOCATED AT 250 E CYPRESS AVE, REDDING, CA 96002; (530) 605-2938 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014657August 11, 2017
ENGINE
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V356000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED POE TOYOTA (915-775-2000 LOCATED AT 6330 MONTANA AVE, EL PASO, TX 79925) WHERE IT WAS CONFIRMED THAT THE PARTS WERE TO BE AVAILABLE IN TWO WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013314August 7, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE TOYOTA OF SARASOTA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013058August 6, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
MY DEALERSHIP HAS HAD MY TRUCK FOR OVER 8 WEEKS AND HAS GIVEN ME NO INDICATION WHEN IT WILL BE REPAIRED OR WHEN I WILL GET IT BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012791August 4, 2017
ENGINE
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. WHILE ATTEMPTING TO ACCELERATE ON AN INCLINE, A CRANKING NOISE AND A TAPPING NOISE WERE HEARD FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (COLONIAL TOYOTA IN MILFORD, CT), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V356000 (ENGINE). THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012406August 2, 2017
UNKNOWN OR OTHER
ON JULY 6, I TOOK MY VEHICLE TO WEST COVINA TOYOTA FOR 25K SERVICE AND RECALL. AT THAT TIME THEY KEPT IT FOR RECALL. I ASKED THEM HOW LONG IT WOULD TAKE AND THEY WOULDN'T GIVE ME DATE. I WAS TOLD TOYOTA WOULD NOT GIVE THEM A DATE, BUT I COULD CALL. CALLED AND TOYOTA TOLD ME 4 TO 6 WEEKS. I TOLD THE DEALER, THAT IF THEY PROVIDED A LOANER, I WOULD PREFER A TRUCK SIMILAR (OR EVEN LESS) TO MY VEHICLE. THE SERVICE MANAGER SAID IT WOULD PROBABLY A FRONTIER. THAT WAS JULY 14. TO DATE NO RESPONSE. ON JULY 19 AND JULY 27, I SENT TEXTS TO THE SERVICE EMPLOYEE (WILLIAM) REGARDING THE STATUS OF THE LOANER AND MY VEHICLE. ON JULY 31, I RECEIVED A CALL FROM WILLIAM SAYING HE DIDN'T KNOW WHEN THE VEHICLE WOULD BE READY. HE NEVER MENTIONED THE STATUS OF THE LOANER. MY COMPLAINT IS THAT PENSKE TOYOTA, COULD AT LEAST HAVE GIVEN ME A TIMEFRAME FOR THE PARTS RATHER THAN PUTTING IT OFF ON ME AND TOYOTA CUSTOMER CARE, THEY ALSO COULD AT MINIMUM SAID THERE IS NO TRUCK AVAILABLE SO I COULD PLAN AROUND REPAIR. THEY HAVE CHOSEN TO BE NO RESPONSIVE AND ARE PLACING THE BLAME ON TOYOTA. THESE TYPES OF THINGS HAPPEN AND ALL I HAVE ASKED FOR ARE THE BEST UPDATE THEY HAVE AT THE TIME. ALSO, THE RECALL NOTICE OFFERED THE LOANER FOR EXTENDED REPAIRS, THEY HAVE CHOSEN TO IGNORE MY REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012284August 2, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ALAMO TOYOTA 18019 NORTH U.S. HWY 281, SAN ANTONIO, TX 78232), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE REAR DIFFERENTIAL HAD AN OIL LEAK. THE DEALER STATED THAT THE PARTS WERE ON BACKORDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) IN APRIL OF 2017. THE MANUFACTURER WAS NOTIFIED AND STATED THAT PARTS WERE NOT AVAILABLE AND THERE WAS NO TIME FRAME FOR WHEN THEY WOULD ARRIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012076August 1, 2017
POWER TRAIN
TL* THE CONTACT LEASED A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VISALIA TOYOTA DEALER (LOCATED ON BEN MADDOX WAY IN VISALIA, CA), BUT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011403July 29, 2017
POWER TRAIN
TOYOTA RECALL -- RECEIVED NOTICE OF RECALL AND TOOK TRUCK TO LOCAL DEALER JUNE 22, 2017 I WAS ADVISED THE IT FAILED THE REAR DIFFERENTIAL LEAK, AND I WAS INFORMED OF A NEW RECALL FOR THE CRANK SHAFT BUT NEITHER COULD BE FIXED DUE TO NO PARTS. I WAS TOLD I CAN DRIVE IT UNTIL THE PARTS COME IN, BUT THE SERIOUSNESS OF THE NHTSA WEBSITE LEADS ME TO BELIEVE THAT I COULD HAVE CRASHED BY CONTINUING TO DRIVE IT. I NEEDED THE TRUCK, TO DRIVE TO CINCINNATI, OH AND BACK ON JULY 11-13 SO I HAD RETRIEVED IT BACK FROM THE DEALER BASED ON THE SERVICE MANAGER'S ASSURANCE THAT IT WAS O.K. TO DRIVE. ON THE WAY BACK FROM THE TRIP TO CINCINNATI ON JULY 13, 2017, I PUT IT IN DRIVE AND APPLIED GAS, BUT NOTHING HAPPENED, JUST AS I WENT TO PUT IT BACK IN PARK, IT LUNGED FORWARD AND I ALMOST HIT A CAR. IT "DELAYED" LIKE THAT ANYTIME I STOPPED TO REST AND STARTED TO CONTINUE BACK ON THE TRIP. I THEN HAD ANOTHER TRIP TO ALABAMA I HAD TO GO ON AND THERE WERE NO RENTAL CARS AVAILABLE, AND AGAIN, I WAS TOLD IT WAS OK TO DRIVE. THE DELAY GOT WORSE ON THAT TRIP AND I TOOK IT BACK TO THE DEALER ON JULY 22, 2017. IT IS STILL AT THE DEALER AND NO RELIEF IN SIGHT YET AFTER 6 WEEKS SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011404July 29, 2017
UNKNOWN OR OTHER
MY 2016 TACOMA SAFETY RECALL FOR REAR DIFFERENTIAL LEAK. I DROP MY TACOMA OFF @ RON TONKIN DEALER ON JUNE 16TH, 2017 AND IT OVER A MONTH I HAD NOT HEAR ANY UPDATE FROM THE DEALER WHEN MY TRUCK WILL BE FIXED. CONTACTED THE DEALER ON 7/22/17, THEY SAID PART STILL NOT AVAILABLE; HOWEVER, THE RECALL LETTER FROM TOYOTA SAID IT ONLY TAKE FEW HOURS TO COMPLETE THE REPAIR. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011457July 29, 2017
ENGINE
BROUGHT VEHICLE IN TO DEALERSHIP( NORTHWAY TOYOTA) FOR RECALL NOTICE, AND VEHICLE STALLING. THEY SUPPOSEDLY REPAIRED IT, BUT VEHICLE IS DOING THE EXACT SAME THING, STALLING AND MALFUNCTION INDICATORS ARE ON. CONTACTED THE DEALERSHIP BUT NO ONE WILL RETURN MY CALL. I DON'T THINK THEY DID ANYTHING TO MY VEHICLE THE FIRST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010699July 26, 2017
POWER TRAIN, SUSPENSION
RECEIVED RECALL NOTICE 17V285000 FOR REAR DIFFERENTIAL LEAK. I TOOK THE TRUCK TO THE DEALERSHIP WITH LESS THAN 9K MILES AND THE TRUCK HAD THE DREADED LEAK. DEALERSHIP GROUNDED THE VEHICLE. IT HAS BEEN OVER A MONTH AND 4 CHECK INS WITH THE DEALER AND NO ETA FOR FIX. CALLED CUSTOMER SERVICE AND THEY CANNOT GIVE A TIME FOR A FIX. THEY HAVE PROVIDED A RENTAL VEHICLE, FIRST A DODGE TRUCK SINCE I HAD OBLIGATIONS, THEY PROVIDED THAT FOR 2 WEEKS THEN REQUESTED I GET A CAR. I AGREED BUT NOW IT IS TIME FOR VACATION AND NEED A TRUCK AGAIN. CALLED CUSTOMER SERVICE TO EXPLAIN FRUSTRATION WITH DELAY THE GAVE ME A CASE NUMBER 1707241363 AND STATED SINCE I WAS REQUESTING AN IMMEDIATE FIX OR FOR THEM TO PURCHASE A CASE MANAGER WOULD HAVE TO CALL ME WITHIN 24 HOURS. CASE MANAGER DID NOT CALL WITHIN 24 HOURS BUT DID RECEIVE A CALL FROM THE DEALERSHIP THAT ENTERPRISE HAD NO TRUCKS AT THIS TIME BUT AS SOON AS ONE WAS AVAILABLE THEY WOULD PROVIDE ME WITH A TRUCK. I CALLED BACK TO CUSTOMER SERVICE AND WAS CONNECTED TO CASE MANAGER [XXX] WHO SAID, "DID THE DEALERSHIP CALL YOU? " I EXPLAINED YES BUT THERE MUST BE SOME CONFUSION. I WANT MY TRUCK BACK FIXED OR FOR THEM TO PURCHASE TRUCK BACK. SHE GOT VERY LOUD AND UNPROFESSIONAL AND STATED. " IT IS A RECALL AND WE ARE ONLY PROVIDING LOANERS AND NO BUYBACKS". THIS HAS MADE THE SITUATION WORSE AND I EXPLAINED THAT THERE ARE OTHER ISSUES THAT HAVE BEEN REPORTED TO THE DEALER AS WELL SUCH AS TRANSMISSION NOT GOING INTO GEAR AND SQUEAKY LEAF SPRINGS. I LET THEM KNOW THAT I THOUGHT TOYOTA WOULD HAVE HAD A BETTER PLAN IN PLACE TO HAVE THE PARTS AVAILABLE AND THE LENGTH OF WAIT TIME IS UNACCEPTABLE. PERHAPS A CLASS ACTION LAW SUIT NEEDS TO START NOW. I HAD TO ASK 4 TIMES FOR HER MANAGERS NAME AND SHE FINALLY SAID SHE WOULD CALL ME WITHIN 1 BUSINESS DAY AND HER NAME IS [XXX]. THIS IS MY FIRST NEW VEHICLE FOR ME AND NOT A GOOD FEELING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010478July 25, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V356000 (ENGINE) AND 17V285000 (POWER TRAIN). THE DEALER (ALL STAR TOYOTA, 9150 AIRLINE HWY, BATON ROUGE, LA 70815, (225) 490-7608) HAD BEEN UNABLE TO DETERMINE WHEN THE REMEDY AND PARTS MAY BE SUPPLIED FOR THE REPAIRS. THE DEALER INDICATED THAT NHTSA CAMPAIGN NUMBER: 17V356000 (ENGINE) WAS COMPLETED BUT THE CONTACT HAD NO RECORD OF THE REPAIR FROM THE DEALER. THE MANUFACTURER WAS CONTACTED CONCERNING THE TWO RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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