Toyota Sequoia Complaints (2002)

666 consumer complaints on file.

#11065974January 30, 2018
SUSPENSION
WHILE DRIVING 75MPH ON THE INTERSTATE THE FRONT RIGHT BALL JOINT FAILED (4 DAYS AFTER A SAFETY INSPECTION DONE AT THE TOYOTA DEALERSHIP). THE TIRE FOLDED UNDER THE CAR AND WE NEARLY HIT THE MEDIAN AND THEN THE CAR TO OUR RIGHT. WE MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD. TOOK CAR TO TOYOTA DEALERSHIP WHERE WE WERE TOLD THAT THE BALL JOINT HAD FAILED. $6,700 WORTH OF DAMAGE WAS DONE TO THE VEHICLE. I RAN MY VIN # THROUGH YOUR DATABASE AND 0 RECALLS WERE FOUND EVEN THOUGH THERE IS A RECALL FOR THIS MAKE, MODEL AND YEAR OF CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11063327January 17, 2018
ELECTRONIC STABILITY CONTROL (ESC)
"TAKATA RECALL" WE HAVE HAD THE VEHICLE SKID CONTROL PROBLEM FOR A COUPLE OF YEARS NOW.WE ARE ONLY OWNERS OF THIS VEHICLE SINCE WE PURCHASE IT. THE LIGHTS COMES ON WITH A JERK OF A MOVEMENT TO ENGAGE THEVRC CONTROL LIGHTS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041506October 31, 2017
STEERING, SUSPENSION, UNKNOWN OR OTHER
FRAME RUST. MY MECHANICS WILL NOT LIFT THE TRUCK BECAUSE OF EXTENSIVE FRAME RUST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039448October 24, 2017
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
IN 2002, I COMPLAINED OF RUST RAPIDLY ACCUMULATING ON THE VEHICLE. I WAS TOLD BY THE DEALER THAT RUSTPROOFING CAME ON THE VEHICLE AND THEY WOULD REACH OUT TO TOYOTA DIRECTLY TO GET AN EXCLAMATION. THEY INFORM ME THAT TOYOTA CONFIRMED THAT STATEMENT THE RUSTPROOFING WAS PROVIDED. IN 2013, I RECEIVED WHAT WAS CALLED THE 'LIMITED SERVICE CAMPAIGN' STATING THAT THE INCORRECT RUSTPROOFING WAS APPLIED TO THE VEHICLE FOR COLD WEATHER STATES THAT USE SALT IN THE WINTER. AT THAT TIME WAS SEVERE CORROSION IN THE BODY THAT WAS SEPARATING FROM THE FRAME. I WROTE A LETTER TO TOYOTA CEO AND THE US OFFICE INTERCEPTED THE LETTER TO COMMUNICATE WITH ME. I REQUESTED THE REPLACEMENT OF MY VEHICLE FROM TOYOTA. IN 2017, I WROTE A LETTER TO THE CEO'S OFFICE IN JAPAN AND THE MATTER WAS SENT BACK DOWN TO THE SAME OFFICE IN THE US. THERE IS SEVERE CORROSION ALL OVER THE BODY RUST BREAKING THROUGH CORRODING ALL COMPONENTS. TOYOTA THEN REQUESTED ALL RECORDS RELATED TO REPAIRS ASSOCIATED WITH VEHICLE. I WAS SENT A DENIAL TO MY REQUEST FOR ANOTHER VEHICLE WITH A SUGGESTION TO COMMUNICATE TO NATIONAL CENTER FOR DISPUTE SETTLEMENT BUT WAS NOT RETURN THE DOCUMENT COPY HIGHLIGHTING THE DETERMINATION OF DAMAGE AS A RESULT. I'M VERY DISSATISFIED AND CONCERNED WITH THE WAY THIS WAS HANDLED BECAUSE I INFORMED TOYOTA DURING THE FIRST-YEAR OWNERSHIP OF THE PROBLEM, TOLD 11 YEARS LATER THAT I WAS CORRECT, AND THEN TREATED AS IF I'M TRYING TO GET SOMETHING OUT OF THE COMPANY AFTER I HAVE BEEN A CUSTOMER OF TOYOTA FOR OVER 25 YEARS. EVERY COMPONENT EXPOSED TO THE AIR OUTSIDE OF THE REPLACED FRAME ROTTING AWAY AND HAS CAUSED SIGNIFICANT REPAIR BILLS IN DAMAGE. THE FILE(S) THAT I'M GOING TO UPLOAD DOES NOT INCLUDE ALL REPAIR BILLS BECAUSE OF THE FILE SIZE LIMITATION BY YOUR SITE. I'M AVAILABLE FOR DISCUSSION AND WILL SUBMIT ADDITIONAL RECORDS IF REQUESTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036003October 23, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THE CAR MAKES A LOUD SOUND AS IF SOMETHING WAS STUCK UNDERNEATH. AT THE SAME TIME IT PULLS TO THE RIGHT WHILE SEVERELY VIBRATING. ALSO AT THE SAME TIME THE LIGHTS FOR TRACKING CONTROL AND STABILITY CONTROL TURN ON. AFTER A FEW SECONDS THE CAR SEEMS TO BE IN NORMAL DRIVING MODE AGAIN EXCEPT FOR THE WARNING LIGHTS FOR THE VSC OFF-LIGHT. THE WARNING LIGHTS RESET SOMETIMES BUT THAT ONLY LEADS TO THE SAME PROBLEM STARTING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035116October 20, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE SYSTEM ENGAGED INDEPENDENTLY. A CRASH DID NOT OCCUR. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032165October 7, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY VEHICLE'S VEHICLE STABILITY CONTROL IS ENGAGING FOR NO APPARENT REASON WHILE DRIVING STRAIGHT ON A CLEAR, CLEAN, DRY ROAD. THIS HAS HAPPENED MULTIPLE TIMES PER MONTH. BOTH ON HIGHWAY AND CITY STREET. (25MPH-70MPH) CONTROLLING THE CAR CAN BECOME HARD TO DO. PRETTY LOUD GRINDING SOUND IS HEARD WHEN IT IS ENGAGED. FEAR AN ACCIDENT MAY HAPPEN BECAUSE THE VEHICLE MAY PULL DUE TO THE BRAKES ENGAGING UNEXPECTEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031443October 2, 2017
ELECTRONIC STABILITY CONTROL (ESC)
MY 2002 SEQUOIA HAS A SAFTEY ISSUE THAT NEEDS TO BE ADDRESSED. WHILE DRIVING IN A FREEWAY 65MPH MY SUV VIOLENTLY PULLS TO THE RIGHT ALMOST CAUSING A CRASH, THE "VSC" AND "TRAC OFF" LIGHTS TURN ON IN DASH CLUSTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030143September 27, 2017
UNKNOWN OR OTHER
SLIP INDICATOR LIGHT COME ON FROM A STOP AND NO ACCELERATION UNTIL LIGHT GOES OFF TRUCK JUST ROLLS LIKE IT IS IN NEUTRAL THIS HAPPEN AT ANY AND EVERY STOP IN TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020903August 31, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. WHILE DRIVING BETWEEN 20 AND 35 MPH, THE STABILITY CONTROL SYSTEM ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND WAITED A FEW MINUTES. THE CONTACT RESTARTED THE VEHICLE AND THE STABILITY CONTROL RESET BACK TO NORMAL. THE VEHICLE WAS TAKEN TO MOSSY TOYOTA (LOCATED AT 4555 MISSION BAY DR, SAN DIEGO, CA 92109) WHERE IT WAS DIAGNOSED THAT THE ECU SOFTWARE NEEDED TO UPDATED OR REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. ...UPDATED 11/21/17 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015897August 17, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THIS PROBLEM STARTED ON 8/1/2017 ECS AND ABS LIGHTS CAME ON WITH CHECK ENGINE LIGHT. MILLAGE WAS 190753. I WAS DRIVING WHEN THIS OCCURRED. HAVING TRIED TO FIND THE FAULT FOR THIS CONDITION WAS FUTILE. I DO SUSPECT THE ECU IS FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014874August 13, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHILE DRIVING AT ANY SPEEDS 65MPH ON FREEWAY TO AROUND TOWN AT 30-40 MPH THE VSC TRAC AND ALSO VSC OFF LIGHT COMES ON AND THE CAR PULLS TO THE RIGHT AND ACTS LIKE IT IS BRAKING. THIS HAS HAPPENED MULTIPLE TIMES AT ANY SPEED. WE HAVE JUST MISSED CARS FROM THE PULL TO THE RIGHT. VERY SCARY BECAUSE IT JUST HAPPENS NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012660August 3, 2017
STRUCTURE:BODY
IN JULY, '17 I WAS TOLD THE FRAME OF THE VEHICLE HAS PENETRATING RUST. THIS WAS NOT SUPPOSED TO HAPPEN SINCE TOYOTA PUT CORROSION RESISTANT COMPOUND ON IT DURING THE SERVICE CAMPAIGN. THE VEHICLE WAS INSPECTED FOR RUST IN EARLY JUNE/ LATE MAY AND I WAS TOLD THERE WERE NO PENETRATING RUST AREAS. IN JUNE AND JULY I PUT OVER $2,000 IN REPAIRS INTO THIS VEHICLE AS I PLANNED TO DRIVE IT FOR SEVERAL MORE YEARS. I HAVE SINCE LEARNED THAT APPLYING THE CRC IS A BAND-AID AND WILL NOT STOP RUST ONCE IT HAS STARTED. I BELIEVE TOYOTA DID NOT ADDRESS THIS LIMITED SERVICE CAMPAIGN PROPERLY. I BELIEVE ALL VEHICLES IN THIS CAMPAIGN SHOULD HAVE HAD TOTAL FRAME REPLACEMENT RATHER THAN RELYING ON VISUAL INSPECTION AND USING A "BAND-AID" APPROACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012244August 2, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHEN DRIVING ON NORMAL (SAFE AND DRY) ROAD CONDITIONS, THE VSA AND TRAC CONTROL ELEMENTS OF THE VEHICLE ENGAGED AND NEARLY CAUSED ME TO CRASH. BRAKING WAS SEVERELY INHIBITED (HAD TO PUMP BRAKES TO GET THEM TO WORK) AND STEERING WAS JOLTED TO THE RIGHT/AFFECTED NEARLY CAUSING AN INADVERTENT LANE CHANGE AT HIGHWAY SPEEDS (65 MILES PER HOUR). WAS ASSESSED BY TOYOTA AND RULED TO BE A FAULTY STEERING COLUMN SENSOR AND YAW RATE SENSOR WHICH IS AN ASTRONOMICALLY EXPENSIVE REPAIR. MY FAMILY IS NOT SAFE IN THIS VEHICLE DUE TO THE DEFECT. PLEASE DO SOMETHING! THIS SHOULD BE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010476July 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE WARNING LIGHTS ABS, VSC, EMERGENCY BRAKES, TRACK, SLIP INDICATOR COMES ON ALL THE TIME AFTER ENGINE START RUNNING. IN CERTAIN INSTANCES, THE VEHICLE DOES NOT RESPOND TO ACCELERATION FOR FEW SECONDS. THE PROBLEM STARTED AROUND 70K MILES. TOYOTA DEALER HAS CHECK THE VEHICLE AND SAID THAT THE PROBLEM IS THE ECU COMPUTER AND THE ESTIMATED COST IS ABOUT $3,000.OO DOLLARS WITH ONLY 3 MONTH WARRANTY. THE MECHANIC EXPLAINED THAT THE VEHICLE WOULD BE ABLE TO BRAKE BUT NON OF THE FEATURES ABOVE WILL BE FUNCTIONING. THE MECHANIC ALSO STATED THAT THIS IS VERY COMMON PROBLEM WITH SEQUOIA MODELS BUT THERE IS NO RECALL OR WARRANTY FOR THIS PROBLEM AT THE TIME IT WAS DIAGNOSED. SINCE THE REPAIR FOR OUR SUV IS NOT AFFORDABLE FOR US AND THERE IS SO MUCH UNCERTAINTY IN ITS SAFETY, WE USE IT IN A LIMITED BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010299July 24, 2017
STRUCTURE:BODY
I BROUGHT MY 2002 TOYOTA SEQUOIA TO MY MECHANIC FOR AN ISSUE AND HE TOLD ME THAT MY VEHICLE HAS SEVERE RUST ON THE FRAME AND IS NOT SAFE TO DRIVE. I CALLED TOYOTA AND WAS TOLD THAT THEY CAN NOT HELP ME. MY MECHANIC SAID THAT TOYOTAS HAVE A PROBLEM WITH THIS ISSUE AND HIS 2005 TACOMA WAS REPAIRED THROUGH A CLASS ACTION SUIT. I AM TERRIBLY DISAPPOINTED THAT TOYOTA WILL ALLOW THEIR CUSTOMERS TO DRIVE AN UNSAFE VEHICLE. I HAVE BEEN RESEARCHING ON LINE AND HAVE FOUND THAT INDEED THIS IS A PROBLEM. I HOPE THAT ENOUGH PEOPLE COMPLAIN SO THAT AND TOYOTA IS FORCED TO FIX THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010023July 21, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ABOUT A MONTH AGO I WAS DRIVING ON THE HIGHWAY AT ABOUT 60MPH AND ALL OF A SUDDEN MY VEHICLE BEGAN TO JERK ERRATICLY, BECAME HARD TO CONTROL STEERING AND BRAKING, SEEMED TO BE BRAKING ON ITS ON, IT MADE A VERY LOUD GRINDING NOISE AND SOME SORT OF ALARM STARTING BEEPING AND MY VSC LIGHTS AND TRACTION CONTROL LUGHT STARTING FLASHING. THIS LASTED ABOUT 3 MINUTES AND CONTINUES TO HAPPEN SPORADICALLY EVERY 2 TO 3 DAYS. THERE IS NO CAUSE AND NO RHYTHM OR REASON FOR THIS TO HAPPEN. I AM ALWAYS ON A SEEMINGLY FLAT SMOOTH SURFACE MOVING STRAIGHT AHEAD AT A MODERATELY HIGH RATE OF SPEED BETWEEN 50 AND 70MPH..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005978July 17, 2017
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE VEHICLE'S SUSPENSION DETACHED FROM THE VEHICLE DUE TO SEVERE RUST ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE TOYOTA OF GRAND RAPIDS DEALER WHO STATED THAT THEY PREVIOUSLY REPAIRED THE VEHICLE BY REPLACING THE FRAME. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL REGARDING THE SAME FAILURE AND HAD ALREADY BEEN REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: 1707172761. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005062July 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STABILITY CONTROL AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE DECELERATED AND BRAKED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 239,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004257July 11, 2017
WHEELS
I WAS DRIVING DOWN THE HIGHWAY IN MY TOYOTA WHEN I HERD A LOUD SOUND SO I PULLED THECAR OVER AND CALLED A TOW TRUCK I BELIVE THE LUGNUT MIGHT BE FAULTY OR WORN DOWNTO BRING MY CAR TO MY GRAND PAWS HOUSE . THE WHEEL WAS BROKE LAYING FLAT ON THE GROYND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sequoia