Toyota RAV4 Complaints (2009)

327 consumer complaints on file.

#10978650April 15, 2017
UNKNOWN OR OTHER
SEE RECALL 15V689 I NO LONGER OWN THIS VEHICLE, IT WAS TRADED IN IN 2014 TO WEST HERR TOYOTA 4141 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, PLEASE FORWARD ALL RECALL NOTICES TO THE NEW OWNER (WEST HERR TOYOTA) AND REMOVE MY NAME AS OWNER OF THIS VEHICLE. MY ADDRESS HAS ALSO CHANGED I NO LONGER LIVE IN NY,, SO STOP SENDING NOTICE TO S4998 MT VERNON BLVD, HAMBURG NY 14075
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971629April 10, 2017
WHEELS
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT ALL FOUR RIMS ON THE VEHICLE WERE CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. ..UPDATED 06/08/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969873April 1, 2017
SEAT BELTS, UNKNOWN OR OTHER
I NO LONGER OWN THIS VEHICLE, IT WAS TRADED IN IN 2014 TO WEST HERR TOYOTA 4141 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, HOW DO I STOP RECALL NOTICES FOR THIS VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969690March 31, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967886March 22, 2017
SUSPENSION
CAR HAS BEEN MAKING NOISE IN THE FRONT WHEEL AREA WHILE DRIVING AND TURNING, TOOK IT BACK TO WHERE PURCHASED, PLANET TOYOTA IN MATTESON, ILL, WAS TOLD THE RIGHT STRUT WAS DAMAGED AND BINDED, ALSO CUP WAS DAMAGED ON BOTH STRUTS, I FIND THIS ODD SEEING AS HOW THE CAR ONLY HAS 80,000 MILES ON IT. WE BOUGHT THE CAR USED AND ALSO PURCHASED AN EXTENDED WARRANTY WHICH BY THE WAY, DOES NOT COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965942March 14, 2017
SUSPENSION
I WAS TOLD TODAY THAT MY LEFT REAR SUSPENSION IS NOT RIGHT IT IS OFF AND CAN CAUSE HARM. I WAS TOLD BY TOYOTA DEALERS THAT THEY FIXED IT, I CANNOT GET MY CAR AN ALIGNMENT IN THE REAR DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959201March 7, 2017
SEAT BELTS, SUSPENSION
2 RECALLS SINCE LAST YEAR. LOCAL TOYOTA DEALER UNWILLING/UNABLE TO PERFORM REMEDY DESPITE NUMEROUS REQUESTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958567March 3, 2017
SERVICE BRAKES
BOTH REAR ROTORS CRACKED.65000 MILE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957751March 1, 2017
SUSPENSION
IN 2013, TOYOTA ISSUED A RECALL ON THE REAR LOWER SUSPENSION ARMS. THIS VEHICLE WAS TAKEN AND HAD THE RECALL WORK DONE ON 7/19/14. ONE ARM WAS REPLACED, AND ONE WAS COATED WITH AN EPOXY COATING. THE CAR BEGAN PULLING TO THE LEFT WHILE DRIVING AND WAS TAKEN TO FIRESTONE FOR AN ALIGNMENT, AT WHICH WE WERE TOLD THAT THE REAR TOE WAS OUT OF ALIGNMENT AND NEEDED TO BE LOOKED AT BY THE DEALER. THE RECALL WORK DONE IN JULY 2014 INVOLVED APPLYING AN EPOXY THAT MADE THIS PART NO LONGER ADJUSTABLE. ON 2/25/17, THE VEHICLE WAS TAKEN THE TOYOTA DEALER, WHICH FAILED AN ALIGNMENT CHECK AT THE REAR TOE. WE WERE TOLD THAT THEY COULD NO LONGER PERFORM A REAR ALIGNMENT DUE TO THIS RECALL "FIX" THAT PERMANENTLY SEALED IT INTO ONE PLACE. WE WERE TOLD THAT IN ORDER TO GET THE CAR BACK INTO ALIGNMENT, WE WOULD HAVE TO REPLACE THE ENTIRE REAR TOE BAR FOR A COST OF 600 DOLLARS. WE CONTACTED THE CORPORATE OFFICE AND WERE OFFERED A 10% DISCOUNT TO GET THE WORK DONE. MY CAR WAS MANUFACTURED WITH AN ADJUSTABLE REAR TIE ROD, AND TOYOTA'S SOLUTION TO AN ENGINEERING FLAW IS TO MAKE THE REAR TIE ROD NO LONGER ADJUSTABLE, THUS COSTING THE CONSUMER HUNDREDS OF DOLLARS TO FIX A SIMPLE ALIGNMENT ISSUE. IT IS NOT FEASIBLE OR FAIR TO EXPECT THE CONSUMER TO PAY HUNDREDS OF DOLLARS FOR AN ALIGNMENT ISSUE, WHEN TOYOTA CREATED THE ISSUE WITH THEIR "FIX" INSTEAD OF CREATING A REPLACEMENT REAR TOE THAT IS ADJUSTABLE LIKE THE CAR WAS MANUFACTURED WITH WHEN I PURCHASED IT. THE CAR PULLS TO THE LEFT SIGNIFICANTLY WHEN GOING AT HIGHWAY SPEEDS, AND THIS IS A SAFETY ISSUE TO ME AND MY TWO YOUNG CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957768March 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT SWERVED TO AVOID A VEHICLE. THE VEHICLE DRIFTED TO THE LEFT AND CRASHED INTO A TREE. THE AIR BAG DEPLOYED. UPON DEPLOYMENT, THE AIR BAG BURST OPEN AND RELEASED A METAL BRACKET. THE CONTACT RECEIVED LEG, ABDOMINAL, ARM, NECK, BACK, HEAD, ANKLE, AND KIDNEY INJURIES. MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10957363February 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V096000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 4/27/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956297February 22, 2017
ENGINE
LOUD IDLE COMING FROM PASSENGER SIDE OF ENGINE. OCCURS AT START UP AND AT OPERATING TEMPERATURES. BROUGHT TO DEALERSHIP AND WAS DIAGNOSED AS A FAILING WATER PUMP; WOULD NEED TO BE REPLACED. SEEMS PREMATURE FOR WATER PUMP TO BE FAILING GIVEN THE MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950001February 7, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946973January 23, 2017
SEAT BELTS, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS) HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943710January 8, 2017
FUEL/PROPULSION SYSTEM
THE CAR SUDDENLY ACCELERATED WHILE TURNING, RIGHT, INTO A PARKING SPOT. I APPLIED THE BRAKES FULLY, BUT IT WASN'T ENOUGH TO STOP THE CAR. THE CAR HIT ANOTHER PARKED CAR THEN I WAS ABLE TO TURN IT OFF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10930216December 6, 2016
STEERING
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING ON A BUMPY ROAD OR MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL MADE A KNOCKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS LEAKING FLUID AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,192.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918466October 24, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER STATED THAT THE PARTS WERE ON BACK ORDER AND THERE WAS NO ESTIMATED TIME FRAME FOR THEIR AVAILABILITY. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909484September 24, 2016
SUSPENSION
WE HAVE TAKEN IT TO THE TOYOTA DEALER TWICE AND HAD THEM REPLACE THE TIE RODS TWICE AND IT WON'T STAY IN ALIGNMENT. I HAVE CALLED THE DEALER MULTIPLE TIMES TO SCHEDULE IT TO BE FIXED AND CALLED CORPORATE AND THEY WON'T DO MUCH AND IT WON'T STAY IN ALIGNMENT AND THEY WON'T FIX IT RIGHT. THE CAR IS VERY SCARY TO DRIVE WITH IT BEING OUT OF ALIGNMENT AND NO OTHER MECHANIC WILL TOUCH IT BECAUSE THEY HAVE A STICKER SAYING IT CAN ONLY BE ADJUSTED BY TOYOTA BECAUSE THEY GLUE THE TIE RODS IN PLACE. TOYOTA SAID IF WE HAVE REPLACED BY AN OUTSIDE SOURCE BECAUSE THE DEALER WON'T CALL US BACK THEY WILL NOT HELP COVER IT. THEY WON'T ALLOW US TO GO TO ANOTHER DEALER AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908410September 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,040.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10906304September 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING PINION NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4