Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11482759September 3, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Engine maintenance light came on after a routine oil change. I took it to a toyota dealer, they said that it has something to do with the coolant system. The problem is ongoing with several toyota models, including rav4, Tacoma, Tundra, Camry, Sienna models 2018-2022. The problem is that the car can suddenly overheat and shut down on a busy highway, which is very Dangerous. Someone, can get killed, if this is not addressed. I don't know why there is not a recall already. The government should definitely get involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480975August 24, 2022
ELECTRICAL SYSTEM, ENGINE
I have a 2019 all-wheel-drive limited and for the last two months it has been slipping into mud and sand mode. It happens when I shift from driving to park or drive to park, and if I’m standing idle it will slip into mud and sand mode and switch off a few minutes later. Dealership says it’s the sensors but I had my sensors checked and there is no issue there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480241August 19, 2022
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
There is a known issue with 2019+ Toyoya RAV4 where the Roof Rack Rails seaks leak water into the Driver and Passenger SRS A Pillar, i don't understand why there isn't a TSB for this, im concerned that the water intrusion will damage the Airbags or Electrical components and cause the airbag to deploy or cause improper SRS A pillar airbag operation. I'm also concerned about rust, A Quick google search and youtube will show the issue occuring but toyota is only fixing it under warranty, i don't think this should happen on a car under 3 years old with less than 50,000 miles. I do notice a foul odor in the car which led me to find this related TSB T-SB-0094-21 for a similar issue but none for Roof Rack Seals. Toyota has updated the Seals to thicker ones from the flimsy paper gasket to thicker plastic since 2019 so they know about the issue and have corrected it but only under warranty. i did see complaints on carcomplaints.com also but i'm out of factory warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479177August 13, 2022
STRUCTURE:BODY
The rear hatch trunk doorr does not operate correctly. The hinges holding the door on could fail leaving the door to fly off the vehicle. Apparently this is a known problem on this make and model of this vehicle and toyota is unwilling to repair the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479084August 12, 2022
FUEL/PROPULSION SYSTEM
Fuel pump was replaced in May 2020 under recall. Recalled part had 12 month warranty. Rav4 was purchased used in May 2022 and in June, engine started stuttering. Contacted Toyota Field Reps at local dealership and they reset codes and suggested running different and better gas. A case was opened. In July, when filling up car, the car would not start at the pump. The car had to be towed on Sunday. Toyota Field Reps made aware that car would crank after banging on the fuel tank. A service call was placed again and before we could get it to the dealership on Thursday, when the car was filled up again at a different gas station, it would not start at the pump again. It was towed a second time to the dealership and Toyota did multiple tests to determine the fuel pump and hose over the saddle tank needed to be replaced. Toyota would not honor that replacement part saying this was the customers responsibility now. We paid for the replacement today 8/11/22 and drove it one hour and filled it up again and it hesitated and would not crank at the pump, finally fired up and then dies at the red light in traffic. It was taken back to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477693August 5, 2022
STEERING
LTA NOT WORKING EVEN IF IT SHOWS ITS ON. IF ITS ON IT WILL NOT STAY IN LANE IF NO MARKERS ON ROAD ARE SHOWN WILL PULL TO RIGHT OR LEFT TO FIND CENTER OF LANE. WHICH IS A HAZARD. FROM LOOKING FOR ANSWERS ON WEB IT SHOWS TOYOTA HAS NO FIX FOR NONE WORKING OF LTA. FROM LOOKING AT FOURM OF THIS PROBLEM IT SEEMS THAT IF THEY DO TAKE INTERST THERE'S A LOT OF CAR AND SUV AND TRUCKS WITH THIS PROBLEM ON ROAD TODAY. SO TOYOTA WILL HAVE FORK OVER BIG CASH TO FIX PROBLEM OF THE NONE WORK LTA ON THIS VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477462August 3, 2022
SEATS
hi, the driver lower seat frame being detached, the right slide is seized /stuck on the rail track and inoperable causing risk for unsafe driving equipment. I have a child and cannot drive with a broken seat - I don't reach it is a liability for safety! thanks, very respectfully [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476344July 28, 2022
AIR BAGS
The 2019 Toyota Rav4 has a problem with Water leakage. Check the Internet for very specific details. Water is leaking from the roof mounted roof rails. This leak is causing water to enter the car and drip significant amounts of water down both A-Pillars. The A-Pillars support & Hold Airbags. The concern is that the water intrusion can cause damage to the airbags and/or the wiring to the airbags. This water damage could either prevent the airbags from deploying or cause the airbags to prematurely deploy. Toyota has yet to acknowledge the issue. They claim the water is coming from clogged sunroof drains. While this can be a cause it is NOT the sole cause. I had my vehicle into the dealer on 6/22/22 and they claimed the problem was the clogged sunroof drains. Last night was the 1st significant rain in the area since the visit. This morning BOTH A-pillars had significant water damage. So this means 1 of 2 things. If the leak is from the sunroof drains, they have a design issue as these were just cleared by Totyota. OR, as Many other owners of 2019 Rav4's have discovered there is a flaw in the roof rail design. Both issues need to be resolved ASAP, before there is a failure in the airbag system. Additionally, this water leak is causing a potential buildup of toxic mold
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475716July 25, 2022
UNKNOWN OR OTHER
About a year ago, I was unable to make or receive calls through my vehicle. I could hear the other side talking, but they could not hear me. Additionally, I could not make voice commands through my vehicle. The microphone was not working at all. I advised my dealer and they indicated they did have a service bulletin regarding this issue, but everything they tried did not fix it. the dealer indicated to me that it was going to cost me almost $2,000 to have it fixed. I don't have an extra $2,000 laying around to fix this problem, so I've just been using my phone to my ear normally. It's much safer to have handsfree talking and commands, don't you think? I have 64,000 miles on my vehicle, so its out of manufacturer warranty. Shouldn't this be some type of recall? Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474906July 20, 2022
AIR BAGS
Myself and others, in online forums, have experienced roof water leaks. This has been traced by some to faulty roof rail seals. The safety concern here is that when it rains or I wash my vehicle I get rain soaking into my A pillars near the airbags. I've attached a photo showing rain water dripping out of one of my A pillars near the airbag as described.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474983July 20, 2022
ELECTRICAL SYSTEM
I RECEIVED A NOTIFICATION OF A MALFUNCTION IN THE INTELLIGENT CLEARANCE SONAR SYSTEM AND A MALFUNCTION IN THE HYBRID SYSTEM. I MADE AN APPOINTMENT WITH THE DEALER BUT ON THE MORNING OF THE APPOINTMENT THE CAR WAS NON-OPERATIONAL IN THE DRIVEWAY AND HAD TO BE TOWED. THE DIAGNOSIS WAS CORROSION OF THE WIRING HARNESS. THIS PROBLEM HAS BEEN WIDELY REPORTED ON RAV4 HYBRID FORUMS AND APPEARS TO BE AN ISSUE IN REGIONS OF THE COUNTRY WITH SNOW/SALT ROAD TREATMENTS. I WOULD APPRECIATE AN INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473988July 14, 2022
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
My vehicle 2019 Toyota Rav 4 Limited has transmission and engine issues as well as a roof rack leak. I have reported this to Toyota via 1-800-331-4331, which was not helpful. Israel stated that there is nothing that Toyota Cooperate can do about this issue. Both the transmission and engine had been previously repaired at Toyota of Laredo to no avail. Currently my vehicle is awaiting repair at Cavander Toyota in San Antonio. No loaner was provided despite me being a home health therapist who needs her vehicle to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472240July 3, 2022
ENGINE
I got a “Engine Maintenance Required” warning message. I check with the dealer, the dealer inspected and told about a faulty coolant bypass valve which the dealership told us a common problem for Toyota RAV4 model year 2019,2020,2021. The dealer told to always check if the engine temperature is shooting. They asked me to order the part and it took close to a week to get the part and then to replace it. A faulty coolant bypass valve risked my vehicle of a failure of the cooling system and so the engine. I had to pay $126.25 for the part and $658.08 labor charge to replace the part. Since it is a common problem the manufacturer has to recall and replace the faulty part and pay the cost of the part and labor for replacing the faulty part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471070June 26, 2022
UNKNOWN OR OTHER
When you are yielding and not having to make a complete stop by pressing the brake and then return to the gas the vehicle makes a loud bang noise like the engine is going to stall and then the car lunges forward with a big jerk. This is very scary when you have a lot of vehicles coming toward you. We are also having a problem with the roof rack leaking and could be hazardous if the air bag is getting wet if you look on line many people are complaining of these problems with the Rav4 2019 XLE. I purchased this car for my daughter when she graduated high school for safety and now it scares me for her to drive it. We did have a mechanic inspect it and informed us it did happen to him but could not find where it was coming from. He did inform us others with this model were having the same issues. No warning lamp or messages came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470772June 23, 2022
ENGINE
Maintenance requires message appeared. Coolant bypass valve/tube needs replacement. 2 Days from the end of factory warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470396June 22, 2022
STRUCTURE:BODY
This Rav4 developed a leak in the roof by the front and back windows. Found many references to this on the internet. It is a known problem for this vehicle that is not being addressed by Toyota. This problem can cause mold and damage to the side air bags. This is clearly a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470402June 22, 2022
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Roof rail leak known to Toyota leading to potential compromise of SRS airbags and any other electrical wiring within anterior pillars. Long term water damage can lead to corrosion of components within that area. Toyota assessed and confirmed water intrusion due to roof rail leak. Leak became visible to owner due to water marks on headliner. Of note, Toyota refuses to accept blame for water intrusion and provide remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469651June 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2019 Toyota Rav4. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the coolant valve bypass had malfunctioned. The contact was informed that the parts were back-ordered. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468781June 11, 2022
UNKNOWN OR OTHER, ENGINE
Warning Light/Message On. When I go to Toyota Service Center they said it is DTC Rear Disconnect System Performance. You will feel that sometimes the gear with late disconnected then you need to slow down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468565June 10, 2022
UNKNOWN OR OTHER
Sudden engine stall while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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