Toyota RAV4 Complaints (2013)

262 consumer complaints on file.

#11636610January 17, 2025
UNKNOWN OR OTHER
There is a large amount of peeling paint on the roof and front side panels of the car that started on 1/9/25. Toyota says they had a recall but that it expired. I brought the car to the dealer where it was original purchased (by the previous owner) and they completed a paint inspection and found "excessive paint peeling" but they are not willing to do anything. I called Toyota customer care but they have denied and closed my case (case #250109001939). There is at least a 2 foot section on the roof where the paint just peeled off and blew away. Without the paint the car will rust and become unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634828January 8, 2025
AIR BAGS
The contact owned a 2013 Toyota Rav4. The contact stated that while driving approximately 35 MPH the vehicle crashed into the rear passenger side of a second vehicle that had abruptly stopped. During the crash, the vehicle sustained severe front-end damage but the air bags did not deploy. The contact indicated that the front driver's side door had to be removed in order to be removed from the vehicle. The contact sustained multiple cervical fractures, a fractured sternum, and injuries to the rib and chest areas. An occupant of the second vehicle also sustained a minor undisclosed injury. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined however the black box was pending review. The manufacturer and local dealer were not contacted. The failure mileage was 50,200.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11632330December 25, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: ASSIST
MY brakes failed me and then bumped the car in front of me the warning system didn't alert me about hitting the car in front of me. and now that person is sueing me for alot of money. now the date is approximate day the dealerhip told me the brakes were fine how is that when they didn't stop the car and keep me from hitting the car in front of me they needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626625November 21, 2024
ELECTRICAL SYSTEM
The contact's husband owns a 2013 Toyota Rav4. The contact stated that while the husband was driving at approximately 35 MPH, smoke was coming from under the hood. The contact's husband managed to pull into a parking lot to inspect the vehicle where it was noticed that the battery compartment caught on fire. The contact's husband managed to extinguish the fire by hand. The contact's husband had sustained slight burns however, no medical attention was sought. No police report was filed. The vehicle was left at a Home Depot parking lot which was the initial destination. The local dealer was contacted and advised that the vehicle would have to be towed out of pocket for diagnoses to decide if it was recall-related however if it was determined to be recall-related the parts were not available. The contact was concerned that the vehicle could not be towed since it failed to shift into neutral. The contact received a notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11625345November 14, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Toyota Rav 4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked and turned on there was smoke coming from the vehicle. The contact stated that the 12-volt battery located in the engine compartment had caught on fire. The fire was extinguished by the contact. A fire report was not filed, and a police report was not filed. The 12-volt battery had been replaced by the contact. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11625354November 14, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622497October 29, 2024
ENGINE
I was traveling south on [XXX] when the vehicle stalled. I started the engine and proceeded. I noticed my Rav4 smoking from the engine so I turned off into a Extra Space Storage parking at 1415 Bergen Boulevard, Fort Lee N.J. 07024 were it stalled again. I then exited the vehicle and opened the hood and observed a burst flames coming from the engine/battery area. I ran to a Wendy's and asked for a fire extinguisher, but the fire escalated rapidly, burning the entire interior and exterior of the vehicle. It was towed to Sanos Towing Company 344 Bergen Blvd. Palisades Park. N.J. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11621266October 22, 2024
ELECTRICAL SYSTEM
The contact owned a 2013 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to start the vehicle; and noticed that the vehicle would completely shut off with no warning light illuminated. The contact inspected the vehicle and noticed that the 12-volt battery was inoperable. The contact noticed that the battery was loose. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,264. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615667September 20, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart and was later towed to the local dealer who diagnosed the vehicle and determined that a thermal event had occurred, causing the battery to overheat and engine components to fail. The vehicle was not repaired. The failure mileage was 166,744. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615327September 19, 2024
ELECTRICAL SYSTEM
Vehicle suffered electrical shortage after a deer impact, battery is under warranty and recall. Progressive insurance and Jim Hudson Toyota Sumter SC refusing to honor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614777September 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614906September 16, 2024
UNKNOWN OR OTHER
On 4/4/18 I purchased a preowned 2013 Toyota RAV4 Limited from Grappone Toyota. It had approximately 80000 miles on it. I was told it was gone over completely and everything was good with it. For quite some time now I have been feeling a vibration/shudder when pressing the gas. I initially thought it was just getting old & that it was normal. During the winters I have tried dry gas thinking that could be helpful. I had also tried higher octane gas. It's been getting considerably worse so when I made an appointment at Grappone for my oil change, I asked them to diagnose it. They came back saying I need a new $4000 Torque Converter. Once I got home I began doing research. I found T-SB-0023-15. Then an extension on it to 8 years or 150000 miles. It's a problem big enough to put a TSB out. I tried contacting Toyota & they said my car is beyond the warranty (it has 135000 miles on it, but over 8 years old). My gripe is I was never told of this TSB. If I would've known, I would've jumped on it as soon as I started feeling the vibration. I feel like Grappone sold this car to me deceitfully as I was never told about it. Toyota confirmed the TSB was sent to the previous owner as I didn't buy until 04/18. I have the estimate for repair from Grappone. I feel betrayed & duped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613456September 9, 2024
ELECTRICAL SYSTEM
Toyota USA failed to start recall campaign and fix Manufacturer Recall Number23TB13 & NHTSA Recall Number23V734 It was promised to start fixing recall in the middle of 2024, it is 3rd quarter of 2024 and not remedy available, Toyota USA fails to provide timeframes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610999August 26, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605790August 1, 2024
TIRES, WHEELS:HUBCAP/COVER
The contact owns a 2013 Toyota Rav4 equipped with four Continental Tires, Tire Line: Cross Contact LX; Tire Size: 225/65/R17, DOT Number: A32YHOOB0224. The contact stated that while the vehicle was parked and unattended, the passenger’s side front tire exploded. The hub cap detached and flew off the rim. There were no warning lights illuminated. The contact called AAA and was informed that the tires were not properly installed. The vehicle was towed to the local dealer, where the tire was replaced. Additionally, while the vehicle was parked in the driveway, the contact became aware that the driver's side front tire was flat. The contact's neighbor replaced the tire with the spare tire. The manufacturer was not contacted. The vehicle failure mileage was approximately 102,580. The tire failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602406July 15, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601013July 10, 2024
UNKNOWN OR OTHER
The paint (Blizzard Pearl) on the roof of my car came off in very large sheets while I was driving. I contacted my local dealership to have my car repainted (per the warranty with Toyota) only to find out that the warranty on the paint for my particular vehicle had expired in 2023. I would like to see this warranty on the paint extended so I called Toyota directly and they advised I issue a compliant here so you can force them to extend this warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596033June 23, 2024
UNKNOWN OR OTHER
It is taking too much time for Toyota to offer a remedy on this recall. I am disappointed. This is affecting me because I have not been able to work with my car for to this unresolved recall. I don't know what to do please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592405June 4, 2024
ENGINE, ELECTRICAL SYSTEM
I had a 2013 Rav4, while i was driving the car the car started a fire under the hood and burn completely up. Im trying to file a complaint or talk to someone discussing this matter. Toyota says I need to file a bad faith complaint.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11586967May 4, 2024
AIR BAGS
Roof leaking inside car left of driver
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4