Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11563453January 4, 2024
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Have had issues with the power gate to the hatchback since the first year of ownership. Dealer could not replicate after numerous complaints. On Jan 1, 2024 the hatch would only ho partially up or down and would not close. Upon looking, the hinges holding the hatch were pulling away from the vehicle. No accident, no abuse, nothing done other than using the electronic open/shut. Googled for info and found MANY similar/same complaints. Body shop estimate to replace hinges around $700 plus more for a rental. Toyota says it's not warranteed but I intend this is a definite structural problem with the vehicle. In the meantime the issue of the problems with electronic hatch lift cant be addressed due to hinge issue. Im concerned driving car --will hatch fall off in traffic??Recall should be issued imo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562478December 29, 2023
STRUCTURE:BODY
Rainwater accumulates inside of doors. Drainage holes are easily blocked by dirt debris and unable to drain water from doors. Results in water sloshing around inside of door while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560457December 16, 2023
UNKNOWN OR OTHER
Sunroof shattered while driving down the interstate. A chunk of glass was missing & small pieces of glass fell into the car into my hair & into my clothes. Safety put at risk due to shock of event occurring while driving. It caught me off guard & I could not just stop on the highway to inspect what happened as cars were on the side & behind me. Increased anxiety while driving. Insurance claim filed with $500 deductible & without a car for an unknown period of time until glass is repaired. Car inspected by collision shop upon arrival.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559958December 13, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The vehicle is a 2019 Hertz rental RAV4 Hertz. On October 12, 2023, when I moved the gearstick to reverse the vehicle accelerated uncontrollable at extremely high speed and crashed into a wall. Braking did not stop the vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11560004December 13, 2023
STRUCTURE:BODY
Tailgate hinges ripping and tailgate will not close properly. no accident no abuse, this is something that is happening to a lot of Rav4's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558730December 6, 2023
ENGINE, UNKNOWN OR OTHER
The car's hesitation when I try to accelerate from a slow roll or lower gear. Resulting in lurches when I try to speed up. We got this car for my daughter she is a new driver and the hesitating and lurching is a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558773December 6, 2023
STRUCTURE:BODY
The available component that failed would be the liftgate hinge. My safety is put at risk because the powerlift gate is leaning toward the left side heavily and limiting away from the frame of the vehicle. Although this is latched down, others are a risk because if the liftgate detached from the vehicle, others could be seriously injured. The problem has been confirmed by the dealer. The vehicle has been reviewed by the dealer, as well as, a body shop. There were no warning lamps or messages for this problem. The problem was initially noticed when the trunk was gapping on one side and rubbing aggressively on the opposite side. The dealer said that it was with the hinge after I brought it to their attention. Toyota is not covering cost to have it repaired because they deemed it a “wear and tear” and a body shop deemed it a manufacturing issue. I am paying for said repair out of my own pocket which is not morally correct for a manufacturer issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557256November 28, 2023
FUEL/PROPULSION SYSTEM
The vehicle does not get anywhere near the advertised fuel tank capacity. The fuel tank size IS 14.5, but when fueling it gets >10. Causing the vehicle to get nowhere near the maximum mileage until empty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556850November 26, 2023
STRUCTURE:BODY
All 4 of the doors on my 2019 Toyota RAV4 have been filling full of water whenever it rains ever since I bought it from the dealership. Then the rainwater leaks out into the interior ceiling fabric, as well as the sides of the vehicle, staining it b/c black mold is growing! Also, it sounds like a cooler full of water sounds whenever the car is moving! Weighs it down too of course...also it frequently smells like something is burning inside the cabin, but can't figure out where it's coming from.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556855November 26, 2023
ENGINE, STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
In line at a restaurant drive through around 2pm, raining, wipers on. engine cut off and power steering low message displayed. Car would not restart for several (30 minutes) Cause unknown. All battery, starter, alternator test came back fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556307November 21, 2023
ENGINE
Coolant bypass valve failure - risk of engine overheating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556348November 21, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2019 Toyota Rav4. The contact stated while driving at an undisclosed speed, a message displayed reading "All Wheel Drive Malfunction”. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555878November 19, 2023
UNKNOWN OR OTHER, ENGINE
In my Rav4, I had a message pop up that said "Engine Maintenance Required" and it wouldn't go away. I couldn't get rid of it. So I took it to the dealership and they immediately said that I needed my engine coolant bypass valve replaced. They also said it has been a constant issue with other Rav4 vehicles, but there has not been a recall yet. So I paid $650 to get the valve replaced and the continuous message taken off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555772November 18, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Car is shaking when turned on. Will stall if car is not shifted to gear sometimes. When AC is on, car will jump rpm. car acceleration is weak and will jump to 5-6k rpm. car also smells burnt sometimes when driving. car also smells like gasoline sometimes. car does not hold proper amount of gasoline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555808November 18, 2023
UNKNOWN OR OTHER
Vehicle accelerated uncontrollably in reverse at 50-60 mph and crashed into a wall, almost killing me. I could not stop the vehicle. Braking did not stop it.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11555738November 17, 2023
ELECTRICAL SYSTEM
My car ran a message of “ Maintenance engine required” and it turns out the COOLANT BYPASS VALVE has gone bad. When turning the AC on the message appears, but went off the message doesn’t appear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555224November 15, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated that while driving at an undisclosed speed and attempting to slow down, the contact became aware of an abnormal resistance on the brake pedal, which required excessive force on the brake pedal to stop the vehicle. The VSC Off warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was taken to a second dealer, who was also unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553792November 6, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Pre-Collision System (PCS) failed. My daughter during sunset (sun glare) struck the vehicle in front of her, that suddenly braked due to sun glare. Toyota hasn't look at PCS system yet and the car is at the repair shop, but I did open a case with Toyota to investigate failure and access onboard data. Auto repair shop will check the system, but no malfunction warning on the car's warning display. There were no warning present prior to accident or post-accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552956November 1, 2023
ENGINE
Engine maintenance repair light came on and it ended up needing the coolant valve replaced. Cost over $700 out of pocket when part alone is less than $100. After research, this seems to be happening to many newer models of RAV4 when warranty is expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552760October 30, 2023
ENGINE, UNKNOWN OR OTHER
Engine Maintenance Required light on due to a faulty Coolant Bypass Valve. After doing research online, there are many 2019 and 2020 RAV4 that have been having this problem. The dealer said the same thing. Would like to put this on the record in hopes that a recall will happen in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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