Toyota RAV4 Complaints (2020)

652 consumer complaints on file.

#11586570May 2, 2024
ENGINE, UNKNOWN OR OTHER
My 2020 Toyota Rav4 was just diagnosed with an engine coolant bypass valve failure. The leak from this valve could cause engine overheating. This seems to be a well known defective engine component that Toyota appears unwilling to address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586081April 30, 2024
ENGINE
Engine maintenance required. Found that coolant bypass valve has malfunctioned. Warranty will not cover due to being over 30k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586169April 30, 2024
ENGINE
Coolant bypass valve is faulty, coolant leaks into sensor. Coolant regulation is important for maintaining proper engine temperature and failure with this system can lead to larger engine issues, possibly leading to catastrophic engine failure. Problem verified by independent mechanic and dealer. Issue was inspected by dealer. The message “Engine Maintenance Required // Visit Your Dealer” displays on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585733April 29, 2024
UNKNOWN OR OTHER
I began having problems with my liftgate, i would press the button either in my vehicle or on top of the liftgate and it would only go up & down a little bit and stop. I took it to the dealer and was told the hinges are bad and I had to pay almost $500 to repair! Within a few days, I had the same issue again. After doing research I saw thousands of people complaining about the same issue and fee I completely wasted my money to the dealer as its worse then ever! Also, the several of the other owners of these vehicles are stating that after they paid to repair the hinges and took vehicles back to dealer, they are being told the need a motor and thats about $3500! I would love to see a recall as I am far form the only person with this issue, I will also be calling Toyota Customer Care as I will request a fix again or a complete refund. Thank you Please contact me if you have any questions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585966April 29, 2024
ENGINE, ELECTRICAL SYSTEM
Coolant bypass value failure 1000$ to replace on a vehicle that’s only a few years old Toyota refuses to fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584960April 24, 2024
ELECTRICAL SYSTEM
My name is [XXX] and I would like to file a complaint against Toyota. I purchased my RAV4 XLE in 2020 after returning home from military training. This was my dream car and I was filled with joy to be able to purchase it. In the four years I have had it, I have had minimal issues, nothing to note other than normal wear and tear, until recently. The "Engine Maintenance Required" light came on roughly 3 weeks ago. I deemed it to be my oil change notification and reset it knowing when my next oil change was due. The notification came back on to which I started investigating further. I typed in "2020 RAV4 Engine Maintenance Required" into Google and was surprised at how many car forums and complaints popped up for this exact problem. It was an astronomical number of complaints made by loyal Toyota owners. I scrolled for an hour reading everyone's story, which was almost identical to mine. I made an appointment at my nearest Toyota in Bountiful, UT to get a diagnostic test done. Not to my surprise, the code that was tripping the system was for the 'coolant bypass valve.' I was quoted $660 for the parts and labor. After getting a price breakdown and verbally stating how frustrated I was with this issue due to how many others online had the same issue and there not being a recall, I felt like my only option was to pay it and suppress my anger. I am not upset with the Toyota dealership I went to. I am upset that this is a very known issue that even the mechanic verbally stated knowing about, and that Toyota as a large corporation is not doing right by the people who swear by owning Toyota's and their reputable reputation. I called two private mechanics about the issue and they both stated that they have worked on several RAV4's with this issue. It is not cosmetic, it is a critical issue that needs to be fixed. I hope this complaint makes it to the right hands and a solution is implemented so people can enjoy their car without these worries. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584806April 23, 2024
UNKNOWN OR OTHER
Coolant bypass valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584409April 22, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2020 Toyota Rav4 The contact stated that while driving at approximately 50 MPH, the front windshield was struck by a small object and the contact noticed a huge crack displayed on the windshield. The contact stated that if a small object could cause a crack to the windshield, the contact was concerned about what might happen if the vehicle was involved in an accident. The contact stated that one of the children could be severely injured if ejected from the vehicle or an object could enter the vehicle through the windshield and strike the contact. The vehicle was taken to an independent mechanic where it was diagnosed as a severely damaged windshield. The windshield was replaced. The vehicle was repaired but the failure recurred after a small objective struck the windshield and caused damages to the front windshield. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584419April 22, 2024
ENGINE
Coolant bypass valve error
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583800April 18, 2024
ENGINE
Coolant bypass valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583579April 17, 2024
ENGINE
1. The coolant bypass valve failed. I had to pay about $950 to get it fixed because it is a safety issue and was not covered under any warranties. 2. Yes they were. The coolant bypass valve is responsible for maintaining optimal engine temperature. With this part broken it, the engine can overheat as the coolant will not circulate through the radiator. 3. Yes. The toyota dealership informed us they see an unreal amount of people with faulty coolant bypass valves. It is an issue with the part. 4. It was inspected by the Toyota dealership in Round Rock. 5. No there was nothing to indicate an issue. I only discovered the problem because I got a "engine maintenance required" warning on my dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583719April 17, 2024
ENGINE
Coolant bypass sensor is faulty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582954April 15, 2024
ENGINE
Bypass coolant valve failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583044April 15, 2024
SERVICE BRAKES
The ABS and brake booster systems failed, and my traction control was not working as intended. Every light related to the braking system came on all at once and the ability to break became slowed, could not stop if needed to at anything other than a slow decline in speed (wouldn’t be able to go to a full stop without ample planning or control - being cut off, too close to a red light or car needing to turn, or on the highway would’ve ended in an accident). Thankfully was on surface streets both times. Problem was recurrent. Toyota dealership confirmed issue and noted loss of braking power but noted the code was intermittent and failure not definitive, hard to reproduce. Attempted to repair issue, which temporarily worked but re-occurred 1 month later. End result - needed to replace battery, stroke position sensor, brake booster with master cylinder/ABS actuator, which was almost $4,000 in repairs, with no promise it would fix the issue. No warning lamps, signs, or notable symptoms before braking failure. Battery died twice before brakes situation, but attributed to a faulty update system sending data continuously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582036April 9, 2024
ENGINE
Engine maintenance required see dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581112April 4, 2024
POWER TRAIN
My car is 55000 Miles and coolant by pass valf is broken. it is common issue for this engine . Toyota shoul fix this issue as recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580710April 2, 2024
POWER TRAIN
“Engine maintenance required visit your dealer” appeared on screen. After searching for similar issues. The coolant bypass valve has malfunctioned or failed. The fact that hundreds if not thousands of others have had this issue and it has not yet been recalled coupled with the fact that this isn’t covered under powertrain warranty is just crazy. Considering when reporting this issue I had to select powertrain that showed coolant / hoses under the menu baffles me even kore that it wouldn’t even be considered covered under warranty. There needs to be a recall. $700+ to replace a sub $100 hose and sensor that has nothing to do with normal wear and tear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579480March 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Toyota Rav4. The contact stated that while driving 70 MPH with the cruise control activated, the vehicle briefly lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the coolant temperature sensor, requiring that the coolant temperature sensor to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579590March 26, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
lift gate doesn’t open and close properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579309March 25, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
A week prior to this incident, the 2020 RAV4 was taken to Toyota for its maintenance check where everything was checked, replaced and changed. However, the last two days an incessant message keeps popping up on the dash stating “engine maintenance required… Visit your dealer” taking up the entirety of the middle screen inhibiting my ability from seeing my speed, mileage, distance to empty , time, lane assist and other car information that I normally rely on. I have pressed the “arrow back” or “back” button numerous times but three seconds later the message pops again inhibiting me from being able to use necessary car controls to stay safe. The engine on the 2020 RAV4 needs to be recalled as my car only has 55,000 miles on it. I have talked to numerous professionals within the motor industry in which they state these engines have lower stability and life expectancy than PREVIOUS engines used in older RAV4 models. Not only the engine, but the messaging system within the RAV4 needs to be fixed immediately as the communication of maintenance WHILE driving is a hazard. If I cannot look at texts to even just simply read it, why is there is message bright and in the middle of my dashboard popping every 3 seconds with a bright red triangle stating that I need “engine maintenance required,visit a dealer”. This is a safety issue and one in which almost nearly cost me my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4