Toyota Prius C Complaints (2014)

33 consumer complaints on file.

#11240225July 29, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CITY STREET ...PRESSED ON GAS AFTER THE LIGHT CHANGED AND IT DID NOT GO FORWARD AND THEN WAIVERED FOR AWHILE. I WAS VERY CLOSE TO HOME. I DO NOT KNOW HOW IT WILL WORK TOMORROW . NO WARNING LIGHTS WERE ON. IT HAS ACTED FUNNY BEFORE LIKE THIS ON HIGHWAY TRIPS AND THEN IT WOULDN'T DO IT. TOYOTA DEALERS DO NOT EVEN KNOW ABOUT THEM AND IT IS ANNOYING. IT FEELS LIKE A TRANSMISSION SLIPPING BUT HAS LESS THAN 70,000 MILES. I THOUGHT MAYBE HEAT IS DOING IT BUT NOW THAT IT IS OUT OF WARRANTY IE OVER 5 YEARS OLD, I DO NOT KNOW WHAT TO DO. I AM UNSURE WHAT CAUSES THIS SINCE NO LIGHTS WARN ANYTHING IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208117May 16, 2019
STRUCTURE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS C. WHILE DRIVING 45 MPH OR ABOVE, WHEN A LARGE VEHICLE PASSED, IT WOULD PULL THE CONTACT'S VEHICLE INTO ITS PATHWAY. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED IN HIGH WIND CONDITIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO SLOW DOWN TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. ON MAY 15, 2017, THE VEHICLE WAS INVOLVED IN A COLLISION WITH AN 18-WHEELER. THE CONTACT BELIEVED HE LOST CONTROL OF THE VEHICLE DUE TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED PAINS AND SOUGHT MEDICAL ATTENTION A MONTH LATER. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE BODY DAMAGE TO THE PASSENGER SIDE OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PULLING FAILURE AND PROVIDED CASE NUMBER: 1804052396 IN 2018 AS WELL AS CASE NUMBER: 1905141699 FOR THE RECENT FAILURE. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE VEHICLE WAS REAR ENDED ON JANUARY 8, 2019, WHICH DAMAGED THE CHASSIS AND HYBRID BATTERY CAGE. THE CONTACT STATED THAT THE INSURANCE COMPANY REPAIRED THE CHASSIS; HOWEVER, THE HYBRID BATTERY CAGE AND BATTERY WERE NOT REPLACED. THE CONTACT WAS VERY CONCERNED THAT THE VEHICLE COULD CATCH FIRE IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11154525November 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS C. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE MANAGED TO RESTART AFTER A FEW ATTEMPTS AND THE FAILURE WAS CORRECTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. *DT CONSUMER STATED DEALER RAN COMPLETE DIAGNOSTICS AND FOUND NO FAULTS LOGGED. CONSUMER WILL REPLACE INVERTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119828August 14, 2018
SERVICE BRAKES
WHILE BRAKING THE FRONT WHEEL ROLLED OVER A SUNKEN SEWER COVER CAUSING TEMPORARY BRAKING FAILURE AND A SLIDING SENSATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114182July 27, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2014 TOYOTA PRIUS C. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE SIDE AND FRONT DRIVER SIDE AIR BAGS DEPLOYED, BUT NEITHER STOPPED THE DRIVER FROM MAKING CONTACT WITH THE WINDSHIELD. IN ADDITION, THE SEAT BELT DID NOT RESTRAIN THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL LACERATIONS, CONTUSIONS TO THE LEFT ARM, SHOULDER, AND HIP, AND SEVERE HEADACHES THE REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11113935July 26, 2018
ELECTRICAL SYSTEM
CAR BATTERY CEASED FUNCTION FOLLOWING HEAT WAVE - REQUIRED SECONDARY BATTERY REPLACEMENT. VEHICLE WAS STATIONARY AFTER SHORT DRIVE (1 MILE) FOLLOWING 24 HOUR NON OPERATION DURING HIGH HEAT (100+). ATTEMPTED TO TURN CAR ON AND ENGINE WOULD NOT START. REQUIRED A TOW AND FULL BATTERY REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103641June 24, 2018
ELECTRICAL SYSTEM
ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED ON MY 2014 VEHICLE. TOYOTA DENIES ANY KNOWLEDGE OF THIS AS A COMMON PROBLEM, BUT THE INTERNET SHOWS THAT IT IS A PROBLEM AFTER ONLY 3 OR 4 YEARS OF PURCHASE OF A BRAND NEW VEHICLE. REPAIR COSTS ARE VERY HIGH FOR EACH DOOR FOR THIS PROBLEM. THERE IS ONLY ONE DOOR WITH KEY ENTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075738March 1, 2018
STEERING, SUSPENSION, WHEELS
I BOUGHT A 2014 TOYOTA PRIUS C 10-07-2017 FROM CARVANA WITH LESS THAN 30,000 MILES. WITH 2 NEW TIRES IN THE FRONT BRIDGESTONE ECOPIA 175/65 R15. IT WOBBLES AT SPEEDS ABOVE 50 MPH AND SLOPPY STEERING THE ROAD WAS DRY. WELL AT THAT TIME THE THE CAR WAS STILL UNDER WARRANT WITH CARVANA SO IF I CHANGE MY MIND ABOUT IT I COULD GET ANOTHER CAR. SEARCHED THE WEB FOR SIMILAR COMPLAINTS AND FOUND A FEW. SO WE TOOK THE CAR TO A PLACE THAT SOLD BRIDGESTONE TIRES TO REPLACE THE REAR TIRES THAT WERE ORIGINAL BUT GOODYEAR BRAND SAME SIZE. SO NOW WE HAVE 4 TIRES THE SAME AND QUESS WHAT HAPPEN THE SAME WOBBLY DRIVING AND SLOPPY STEERING AT 50 MPH. SO WE TOOK THE CAR BACK TO THE SHOP. THE MECHANIC SAID I GUESS THAT IS WHY THEY PUT THE 2 NEW TIRES IN THE FRONT TO CORRRECT THE PROBLEM BUT WHAT YOU NEED AFTER MY TEST DRIVE IS A 4 WHEEL ALIGNMENT. SO I SAID GO AHEAD AND DO IT. DURING THE PROCESS THE ALIGNMENT MECHANIC GUY SAID THE FRONT PASSED BUT THE REAR FAILED. SO THEY CALLED TOYOTA DEALERSHIP AND ASKED IF THEY WERE SPECIAL SHIMS TO FIX THE REAR ALIGNMENT. THE TOYOTA DEALERSHIP SAID THERE ARE NO PARTS FOR THAT BECAUSE THAT CAR MODEL DOES NOT REQUIRE A REAR ALIGNMENT. THE C IN TOYOTA PRIUS MEANS C IS FOR CITY DRIVING ONLY. WE WERE STUNNED. I SAID I KNEW THEY HAD A REASON WHY THEY GOT RID OF THE CAR BUT CAN YOU FIX IT ? THE MECHANIC SAID IT IS A POSSIBLE FACTORY DEFECT AND WE SEE SOME OF THOSE SOMETIMES BUT I THINK WE CAN FIX IT AND SOLVE YOUR PROBLEMS WITH THAT CAR. WE CAN USE SOME SHIMS THAT ARE MADE FOR A DIFFERENT TYPE OF TOYOTA CAR AND SEE IF WE CAN GET IT IN PROPER ALIGNMENT. I SAID I AM WILLING TO GAMBLE ON YOUR EXPERTISE GO AHEAD AND DO IT. IT IS STILL UNDER WARRANTY WITH CARVANA BUT I DO LIKE THE HATCHBACK CAR. AFTER THE WORK WAS DONE THE TEST DRIVE PROVED THE SUCCESS AND THE PROBLEM WAS GONE. OH AND BY THE WAY IT DRIVES GREAT ON THE HIGHWAY AND I STILL OWN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060968January 7, 2018
SERVICE BRAKES
A LOS 3 MESES DE COMPRADO FUE EN MARZO 2017 DIO LA PRIMERA VEZ EL PROBLEMA EN TODO EL SISTEMA DE FRENOS LO REPARE Y AL MISMO TIEMPO EXACTO FINALES DE JUNIO 2017 VOLVIO A DAR EL MISMO PROBLEMA EL CONCESIONARIO NO QUIZO RESPONDER NI PORQUE TENIA GARANTIA LLEVE EL CARRO Y COMO NO SE PODIA MANEJAR POR LOS FRENOS NO SERVIAN ME ENVIARON EL CARRO EN GRUA A MI CASA NO LO USO DESDE AGOSTO Y LO ESTOY PAGANDO Y POR LOGICA YA SUCEDIO DOS VECES EL CARRO NO SIRVE Y YA NO SE A QUIEN PEDIR AYUDA PORQUE EL CARRO AUNQUE SE REPARE SU PROBLEMA SE VOLVERA A REPETIR PORQUE EL CARRO NO SIRVE Y ME E ENCONTRADO UN COMUNICADO DONDE DICEN QUE LOS PRIUS MUCHOS HAN RESULTADO CON EL MISMO PROBLEMA DE LOS FRENOS. TOYATA DIJO EN UNOS DE MIS RECLAMOS QUE ERA MI CULPA Y NI EN LO MAS ABSOLUTO NL ES MI CULPA SOY DUEA DE 3 CARROS MAS Y MAS VIEJOS Y CON NINGUNO HE TENIDO PROBLEMAS DE NINGUNA INDOLE ESPERO PUEDAN AYUDARME PORQUE MI VIDA Y LA DE MI HIJA CORREN PELIGRO AL MANEJAR ESE VEHICULO. ADJUNTO FOTO DE CUANDO DEL DEALER MANDARON MI CARRO PORQUE NO ES NADA SEGURO MANEJARLO.😠
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047655November 20, 2017
EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT ON BACK ROADS WHEN BOTH HEADLIGHTS WENT OUT. I STOPPED THE CAR, TURNED IT OFF AND RESTARTED IT TO SEE WHAT WOULD HAPPEN. THE LIGHTS DID NOT GO ON, HOWEVER, I FOUND THAT IF I HELD THE SWITCH UP AS THOUGH I WAS TURNING ON HIGH BEAMS, THE HIGH BEAMS WORKED. I COULD NOT GET THE LOW BEAMS TO WORK. I WAS TAKING SOMEONE HOME AND STOPPED AT THEIR HOUSE. WHEN I CAME BACK TO THE CAR AND TURNED IT ON, THE LIGHTS WORKED NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970913April 6, 2017
ENGINE
I WAS DRIVING IN SAN FRANCISCO I HAD THREE PASSENGER WITH ME IN THE CAR AND WHEN I WAS GOING UP TO THE HILL THE CAR POWER STARTS GETTING WEAKER AND I WAS HEARING THAT CARES IN THE CAR I DON'T WANT TO GO UP THE HILL NOW I'M LIKE IT'S KEEPS GOING WEAKER AND WEAKER AND WEAKER AND ALL THE SUDDEN THE CAR STARTED ROLLING BACK ON ME I THINK THE CANNOT TAKE MORE THAN FOUR PEOPLE IN THE CAR AND I THINK YOU CANNOT DRIVE THE SCORE IN SAN FRANCISCO AND THIS HAPPENED TO ME TWICE AND THE FIRST TIME I HAD AN ACCIDENT AT THE CORNER BEHIND ME BECAUSE THE CAR COULDN'T GO UP THE HILL AND IT'S NOT EVEN BIG HILL IS A SMALL HILL IT'S ALL OVER SAN FRANCISCO THOSE HILLS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10946989January 23, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2014 TOYOTA PRIUS C. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH FROM A STOP LIGHT, ANOTHER VEHICLE T-BONED INTO THE DRIVER'S SIDE DOOR. THE CONTACT MENTIONED THAT THE OTHER DRIVER FAILED TO STOP FOR THE RED LIGHT WHICH CAUSED THE CRASH. THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY CORRECTLY. THE CONTACT SUSTAINED A NECK AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10927342November 21, 2016
VEHICLE SPEED CONTROL, WHEELS
I LIVE IN DURANGO COLORADO. THE TRACTION CONTROL FUNCTION DEEMED TO BE DANGEROUS LAST WINTER. MY VEHICLE WAS SPINNING OUT ON ICE COVERED HIGHWAYS AND I COULD NOT TURN THIS FUNCTION OFF. NEWER VEHICLES HAVE THE ABILITY TO TURN THIS FUNCTION OFF IN ORDER TO AVOID THIS ISSUE. THIS IS VERY DANGEROUS. I ALMOST GOT HIT BY SEMI TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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