Toyota Highlander Complaints (2003)

258 consumer complaints on file.

#10310487February 15, 2010
POWER TRAIN:DRIVELINE, POWER TRAIN
2003 V6 AWD TOYOTA HIGHLANDER FRONT TO REAR DRIVE SHAFT FAILURE (PROPELLER SHAFT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308694February 11, 2010
ENGINE AND ENGINE COOLING
FAULTY ELECTRONIC COMPUTER MODULE ON 2003 TOYOTA HIGHLANDER THROWS MULTIPLE ERROR CODES TO INDICATE A NUMBER OF PROBLEMS WITH EMISSION COMPONENTS. ERROR CODES CALL OUT OXYGEN SENSORS, (THERE IS FOUR SENSORS ON 2003 (4) CYLINDER HIGHLANDERS). FIX ONE SENSOR AND ANOTHER POPS UP BAD ACCORDING TO THE ERROR CODES. ANOTHER $400 REPAIR BILL ! TOYOTA WILL REPLACE THE MODULE ON CARS WITH WARRANTY, NO PROBLEM. HOWEVER, THEY DENY THERE IS ANY PROBLEMS WITH THE MODULE WHEN NO WARRANTY IS INVOLVED. CODES AT TIMES ALSO SHOW A FAULTY CATALYTIC CONVERTER ($1000 REPAIR BILL ). IF YOU VISIT THE TOYOTA NATION WEB SITE YOU WILL SEE MANY REPORTS OF THE COMPONENT AT ISSUE. THIS IS ON THE SAME VEHICLES AS THE ONE I OWN. SOME PEOPLE HAVE REPORTED TOYOTA CHARGES UNSUSPECTING CUSTOMERS $1600 TO REPAIR THESE FOUR SENSORS. ( NOT MY WORDS, TAKEN OFF THE TOYOTA NATION FORUMS). PLEASE DEMAND TOYOTA REPLACE THE MODULES ON THESE VEHICLES. THANK YOU ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308187February 9, 2010
STEERING
THE VEHICLE WAS BEING OPERATED AT ABOUT 30 MPH WHEN IT SUDDENLY VEERED TO THE LEFT AND CRASHING INTO A LARGE BOULDER. THE POLICE REPORT SUGGESTED IT WAS A MECHANICAL FAILURE. I ASKED TOYOTA TO DO A FORENSIC EXAMINATION OF THE VEHICLE TO AVOID A SIMILAR OCCURRENCE ON OTHER VEHICLES AS A SIMILAR INCIDENT AT HIGHWAY SPEED MIGHT HAVE HAD VERY SERIOUS RESULTS. TOYOTA ADVISED THAT THEY INSPECTED THE VEHICLE AND "DETERMINED THAT ALL DAMAGE TO THE VEHICLE WAS THE RESULT OF IMPACT AND NOT THE RESULT OF ANY MANUFACTURING DEFECT." *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10307555February 8, 2010
VISIBILITY
MY 2003 HIGHLANDER HAS AN ISSUE WITH THE DRIVER SIDE SUNVISOR. DURING MOVEMENT OF THE CAR IT'S CONSTANTLY FALLING DOWN INTO MY LINE OF VISION DURING DRIVING. IT STARTED FALLING DOWN ONLY OCASSIONALLY OVER SPEED BUMPS AND NOW IT JUST FALLS DOWN ALMOST EVER FEW MINUTES WHILE DRIVING. I TRIED TO GET THE LOCAL TOYOTA DEALERSHIP TO REPACE THE VISOR UNDER MY EXTENDED WARRANTY BUT WAS TOLD THAT IT WAS NOT COVERED BY IT. AFTER READING MANY POSTINGS ON THE WEB IT SEEMS THAT MANY TOYOTA HIGHLANDER OWNERS HAVE THIS SAME PROBLEM. MY VISOR HAS BUILT IN ELECTRICAL PARTS ON IT THAT ARE SUPPOSED TO CONTROL A GARAGE DOOR, HOUSE LIGHTS, ETC. IN WHICH TOYOTA SAY IS A "HOME CENTER CONTROL" - I HAVE NOT PUT ANYTHING ON THE VISOR TO MAKE IT ANY HEAVIER THAN HOW THE FACTORY PRODUCED IT. THE VISOR IS TOO HEAVY AND IT CAN NOT BE SUPPORTED BY THE METAL PART THAT CONNECTS IT TO THE ROOF OF THE CAR. THE LOCAL DEALERSHIP GAVE NO SOLUTION OTHER THAN TO REPLACE THE VISOR AT MY COST BUT I HAVE READ OTHER PEOPLES POSTS SAYING THAT THE ISSUE WILL ONLY HAPPEN AGAIN. THEY INFORMED ME THE PART ALONE IS $800 WITHOUT INSTALLATION. I THOUGHT THAT MAYBE VELCRO WOULD WORK SO I TRIED TO VELCRO THE VISOR TO THE ROOF OF MY CAR BUT UNFORTUNATELY THE VELCOR IS NOT STRONG ENOUGH TO HOLD THE VISOR TO THE ROOF AND DURING THE SUMMER THE GLUE MELTS AND DOESN'T ALLOW THE VELCRO TO STICK TO THE ROOF THUS I CAN NOT KEEP THE VISOR UP. THIS ISSUE STARTED ABOUT 2007 AND PROGRESSIVELY GOT WORSE AND NOW THE VISOR WILL NOT STAY UP MORE THAN A COUPLE OF MINUTES - ESPECIALLY IN THE SUMMER. FIRSTLY THE VISOR ITSELF IS DISTRACTION, SECONDLY ONCE IT'S DOWN IT BLOCKS A PORTION OF THE DRIVER'S VIEW, AND THIRDLY IT'S A DISTRACTION TO HAVE TO USE ONE HAND TO PUT THE VISOR BACK UP. YOU CAN NOT EVEN TRY TO MOVE IT TO THE SIDE AS IT'S STILL TOO LOW TO SEE OUT THE DRIVER SIDE WINDOW AND ALSO THER ARE NO ACCESSIBLE SCREWS TO REMOVE THE VISOR MYSELF. ALL IN ALL THIS ISSUE IS A HUGE HAZARD AND SHOULD BE CORRECTED BY TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307298February 7, 2010
UNKNOWN OR OTHER
MY COMPLAINT CENTERS AROUND THE THROTTLE POSITION SENSOR ON THE TOYOTA HIGHLANDER. THIS PROBLEM HAS BECOME MORE APPARENT WITHIN THE LAST YEAR ON THE 2003 MODEL THAT MY WIFE AND I OWN. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305790February 4, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, FUEL SYSTEM, GASOLINE
)N THE MORNING OF 12-05-09, AS I'M PULLING INTO MY GARAGE, THE CAR SUDDENLY LURCHED FORWARD WITH AN UNEXPECTED INCREASE IN SPEED. BEFORE I COULD BRAKE, THE CAR SLAMMED INTO A STEEL SHELVING UNIT ON THE BACK WALL WHICH RESULTED IN EXTENSIVE DAMAGE TO THE WALL ( BOTH INTERIOR & EXTERIOR) AND WHAT APPEARED TO BE MINIMAL DAMAGE TO THE AUTO. I TOOK THE VEHICLE TO MY TOYOTA SERVICE ON THAT SAME DAY BECAUSE I/WE FELT THAT THIS COULD CONSTITUTE AN UNSAFE DRIVING CONDITION. TOTAL COSTS FROM THIS INCIDENT WERE AS FOLLOWS: COVERED BY INSURANCE- $3607.81 (PLUS 703.31 PD. DIRECTLY TO THE DEALER?) AND $916.27 ( 500.00 INSURANCE DEDUCTIBLE AND AN ADDITIONAL MECHANICAL CHARGE FOR A FUEL/AIR SENSOR THAT FAILED ON 12-26-09). I HAVE NOT PREVIOUSLY EXPERIENCED "SUDDEN ACCELERATION" WITH THIS VEHICLE. I HAVE NOTIFIED BOTH MY LOCAL DEALER, SOUTHEAST TOYOTA DISTRIBUTORS AND TOYOTA CUSTOMER RELATIONS REGARDING THE PROBLEM STATING THAT THERE MAY BE OTHER VEHICLES BEYOND THE SCOPE OF THEIR CURRENT RECALL THAT SHOULD ALSO BE CONSIDERED AS POTENTIALLY DANGEROUS. *TR UPDATED 05/03.10 TOYOTA DENIED THE CONSUMER CLAIM, STATING THE VEHICLE EXAMINATION REVEALED NO APPARENT REASON FOR THE ACCELERATION. HOWEVER, THE DEALER THAT PERFORMED THE INSPECTION STATED THE THROTTLE WAS BECAME STUCK DUE TO GUMMY DEPOSITS CASED BY ETHANOL IN THE GASOLINE. UPDATED 08/210/10*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10305040February 4, 2010
SERVICE BRAKES, HYDRAULIC
I ROUTINELY HAVE DIFFICULTY WITH MY BRAKES ON MY 2003 TOYOTA HIGHLANDER. I BROUGHT THE CAR TO THE DEALER SEVERAL TIMES AND THEY WERE NEVER ABLE TO REPRODUCE THE PROBLEM. JUST RECENTLY I DISCOVERED THAT THE PROBLEM IS CUASED BY MY "BIG FEET" - I AM A SIZE 14. IF MY FOOT IS STRAIGHT UP AND DOWN THE TOP OF MY SHOE OR BOOT RESTS AGAINST THE METAL BRACKET AND I LOSE ALL THE LEVERAGE ON THE BRAKE. IN ESSENCE - I HAVE TO STAND ON THE BRAKE TO MAKE THE CAR STOP. I NOW TRY TO REMEMBER TO KEEP MY FOOT TILTED TO THE SIDE SO THAT I ONLY PUSH ON THE RUBBER PAD OF THE BRAKE PEDAL. I DON'T BELIEVE THAT I SHOULD ALTER HOW I APPLY THE BRAKES TO GET THEM TO WORK. THE BRAKE PEDAL DESIGN NEEDS TO BE CHANGED. AT LEAST TWICE I HAVE HAD NEAR ACCIDENTS WHEN I HAD TO STOP SUDDENLY AND MY REFLEX WAS TO BRAKE NORAMLLY - NOT TILT MY FOOT TO THE SIDE. I ENTERED THE LAST DATE THIS OCCURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304304February 3, 2010
VEHICLE SPEED CONTROL
ON MONDAY, APRIL 28, 2008 AT APPROXIMATELY 7:45 A.M. CDT, I DROVE MY 2003 TOYOTA HIGHLANDER ON TO THE EMPLOYEE PARKING LOT AT UNIGROUP, INC. AS I ALWAYS DID, I PULLED UP PAST MY ASSIGNED PARKING SPOT, STOPPED, AND PUT THE VEHICLE IN REVERSE TO BACK INTO MY SPACE. WHEN I MOVED MY FOOT FROM THE BRAKE TO THE ACCELERATOR AND TURNED THE STEERING WHEEL TO BACK INTO SPACE 304, THE SUV SUDDENLY ACCELERATED AT A TREMENDOUS SPEED, HIT AND BOUNCED OFF THE FORD EXPLORER PARKED IN SPACE 305 AND THEN HIT THE SUBARU LEGACY WAGON PARKED IN SPACE 317 IMMEDIATELY BEHIND SPACE 304. ONE WITNESS WHO WAS IN THE PARKING LOT AT THE TIME LATER TOLD ME THAT WHILE HE DID NOT SEE THE CRASH, HE HEARD A HUGE ROAR OF A MOTOR AND THE CRASHING NOISE OF THE IMPACT. THE OWNER OF THE SUBARU ALSO DID NOT SEE THE INITIAL ACCELERATION OF THE SUV, BUT HEARD THE TIRES SCREECHING AND TURNED IN TIME TO SEE MY SUV HIT HIS SUBARU. BOTH OF THE TWO WITNESSES HELPED ME LOAD THE BACK BUMPER OF MY HIGHLANDER INTO THE CARGO AREA. PRIOR TO GOING INTO THE OFFICE, I CHECKED THE FLOOR MAT UNDER THE STEERING WHEEL, BUT COULD NOT SEE ANY INDICATION THAT IT IN ANY WAY HAD MOVED. I AM CONVINCED THAT THE ONLY THING THAT STOPPED MY HIGHLANDER WAS THE FACT THAT IT HIT THE TWO VEHICLES IN SPACES 305 AND 317. LATER THAT DAY (4.28.2008), I CALLED TOYOTA TO REPORT THE INCIDENT. I WAS TOLD BY A REPRESENTATIVE BY THE NAME OF BARBARA THAT THERE WERE NO PROBLEMS OR RECALLS ON THE HIGHLANDER, ONLY THE CAMRY (THIS ACCORDING TO THE NHTSA.) MY REPORT WAS GIVEN . THERE WAS EXTENSIVE DAMAGE TO MY SUV AND THE TWO OTHER VEHICLES THAT WERE HIT. THUS FAR, TOYOTA HAS NOT ACKNOWLEDGED THAT MY VEHICLE (2003 HIGHLANDER) IS INCLUDED IN THE RECALL AND SINCE THE VIN # BEGINS WITH A J, I AM TOLD THAT THERE IS NO PROBLEM WITH ANY VEHICLE MADE IN JAPAN. THEREFORE, I CANNOT EVEN TAKE IT TO A DEALERSHIP FOR REPAIRS. I AM LEFT IN LIMBO WITH A DEFECTIVE TOYOTA. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10303153January 29, 2010
VEHICLE SPEED CONTROL
2003 TOYOTA HIGHLANDER, I HAVE A RANDOMLY OCCURRING PROBLEM WITH THE GAS PEDAL STICKING WHEN YOU ARE TRYING TO ACCELERATE FROM A STOP. MY YEAR MODEL IS NOT INCLUDED IN THE CURRENT RECALL BUT I WANTED TO MAKE YOU AWARE THAT THERE ARE OTHER POSSIBLE PROBLEMS OUT THERE. I HAVE CALLED THE DEALERSHIP AND THEY SAID WITHOUT BEING ABLE TO DUPLICATE THE PROBLEM THERE IS NOTHING THAT I CAN DO AND IT IS RANDOMLY OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302789January 27, 2010
VEHICLE SPEED CONTROL
2003 TOYOTA HIGHLANDER UNCONTROLLED SURGE IN ACCELERATION. CONSUMER STATES THERE WAS LIMITED TO NO USE WHEN THE BRAKE PEDAL WAS DEPRESSED. *KB THE CONSUMER STATED THE FLOOR MAT PLAYED ABSOLUTELY NO ROLE IN THE SUDDEN ACCELERATION INCIDENT. THE TRUCK WAS TAKEN TO THE DEALER WHERE THEY REPLACED NUMEROUS PARTS, BUT COULD NOT EXPLAIN THE CAUSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297816January 2, 2010
ENGINE AND ENGINE COOLING
1. ENGINE OVERTEMP 2. ENGINE CONTINUALLY RUNS HOT. CANNOT USE VEHICLE 3. REPLACED HEAD GASKET, RADIATOR, THERMOSTAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296695December 22, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE BEGAN TO OVERHEAT. HE PULLED TO THE SIDE OF THE ROAD, AND THE VEHICLE WAS RESTARTED TO RESUME OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE REAR HEAD BOLTS AND A BLOWN HEAD GASKET WERE STRIPPED. ALSO THE CYLINDER HEAD GASKET WAS REPLACED. THE TOTAL COST OF THE SERVICE REPAIR WAS $1,972. THE FAILURE MILEAGE WAS 120,047. THE VIN WAS UNAVAILABLE. UPDATED 05/06/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294035November 30, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 45 MPH THE ACCELERATOR PEDAL BECAME STUCK. HE DOWN-SHIFTED , THEN SHIFTED THE VEHICLE INTO NEUTRAL, AND THEN APPLIED THE BRAKES. HE WAS ABLE TO STOP THE VEHICLE. DURING THE FAILURE, THE FLOOR MAT WAS NOT UNDER THE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE THROTTLE WAS OPEN, WHICH COULD AFFECT THE SPEED. HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM OR LOCATE ANY DIAGNOSTIC ERROR CODES.. THE FAILURE MILEAGE WAS 82,467.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290978November 4, 2009
VEHICLE SPEED CONTROL
THROTTLE STUCK OPEN AND CONTINUED TO ACCELERATE ON MY 2003 TOYOTA HIGHLANDER LIMITED WHILE DRIVING NORTH ON RT 4 IN CALVERT COUNTY, MD. IT WAS NECESSARY TO WEAVE IN AND OUT OF TRAFFIC UNTIL I COULD SAFELY GET OFF ROAD. HAD VEHICLE TOWED TO NEAREST GARAGE. MECHANIC BLAMED THROTTLE BODY ASSEMBLY AND CLEANED. DROVE VEHICLE HOME WITHOUT INCIDENT. THROTTLE AGAIN STUCK OPEN NEXT TIME I STARTED VEHICLE AND BEGAN TO DRIVE AWAY FROM HOUSE. I HAD THE TOWED VEHICLE TO BAYSIDE TOYOTA, PRINCE FREDERICK, MD WITH THROTTLE STILL STUCK OPEN FOR THEM TO SEE WHAT WAS OCCURRING. SERVICE MANAGER SAID IT WAS NECESSARY TO REPLACE THROTTLE BODY ASSEMBLY WHICH WAS BAD. REPLACED TO THE TUNE OF $1,668.74. SERVICE MANAGER, WHO SUGGESTED MY FLOOR MAT MAY HAVE PUSHED DOWN THROTTLE BEFORE TOW TRUCK ARRIVED, SAID I WAS LUCKY TO GET THE CAR TO THE GARAGE SINCE THE WORN THROTTLE BODY ASSEMBLY MADE DRIVING DANGEROUS. I SENT A LETTER TO TOYOTA MOTOR SALES USA, INC, TORRANCE, CA ON 07/10/2009, AND EXPLAINED THE INCIDENT, THE POSSIBLE DANGEROUS RESULTS, AND THE HIGH COST OF REPAIR. TOYOTA RESPONDED WITH AN ACKNOWLEDGMENT DATED 07/25/2009, AND SAID I COULD CALL THEIR OFFICE IF INTERESTED IN DISCUSSING INCIDENT. I CALLED AND THEIR REPRESENTATIVE SAID THEY HAD NO RECORD OF SIMILAR INCIDENTS, AND THE VEHICLE HAD TO MANY YEARS AND MILES FOR A WARRANTY CONSIDERATION OF A CREDIT ON THE NEW THROTTLE BODY ASSEMBLY. I DON'T KNOW IF THIS CONVERSATION RESULTED IN A RECORD BEING MADE SINCE I RECEIVED A DUPLICATE OF THE 07/25/2009 ACKNOWLEDGEMENT LETTER IN 09/2009. UNFORTUNATELY, I WAS UNAWARE OF THE THROTTLE BODY ASSEMBLY BEING A PROBLEM IN TOYOTA VEHICLES PRIOR TO THE REPAIR, AND I DID NOT REQUEST THE OLD PART BE RETURNED TO ME. I DO HAVE MY COPY OF CORRESPONDENCE TO TOYOTA AND THEIR ACKNOWLEDGMENT OF RECEIPT. *TR UPDATED 06/14/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284920September 22, 2009
ENGINE AND ENGINE COOLING:ENGINE
THIS PERTAINS TO MY WIFE'S 2003 TOYOTA HIGHLANDER SUV, 4 CYLINDER ENGINE. ON FRIDAY, AUGUST 28, 2009, WHILE DRIVING SHE NOTICED THE TEMPERATURE GAGE ON THE DASHBOARD WAS HIGH. SHE DROVE THE CAR HOME AND CHECKED THE COOLANT LEVEL. IT WAS EXTREMELY LOW. SHE REFILLED THE COOLANT AND DIDN'T DRIVE THE SUV UNTIL SHE WENT TO HER APPOINTMENT ON WEDNESDAY, SEPTEMBER 9, 2009 WITH THE HAWAII TOYOTA DEALER SERVCO'S MOTOR IMPORTS SERVICE & PARTS CENTER AT 609 SOUTH STREET, HONOLULU, HAWAII 96813. THEY TOLD HER THE ENGINE HAD A BLOWN HEAD GASKET. WE UNDERSTAND THIS IS BECAUSE THE CYLINDER HEAD BOLTS ARE STRIPPED ON THE BACK SIDE OF THE ENGINE. THIS IS WHAT CAUSED THE COOLANT LEAK IN THE FIRST PLACE. SERVCO TOLD US THAT THE SURE REPAIR (A WHOLE NEW ENGINE) WOULD EXCEED $20,000, AND THE LESS SURE REPAIR (TRYING TO FIX THE OLD ENGINE) WOULD COST $13,000. WE PICKED UP THE CAR THE NEXT DAY AND TOOK IT TO PRIAM'S AUTOMOTIVE SERVICE & REPAIR AT 2002 PAUOA ROAD. THEY DID A QUICK TEST AND SAID THAT THE HEAD GASKET WAS INDEED BLOWN, AND REFERRED US TO ROD'S AUTO SERVICE AT 972 KAWAIAHAO STREET BECAUSE PRIAM'S WAS NOT EQUIPPED TO HANDLE THAT MAGNITUDE OF REPAIR. ROD'S HAS ADVISED US THAT THE BEST SOLUTION IS REPLACING THE ENTIRE ENGINE WITH A REBUILT ENGINE FOR $5,000, BUT THIS HAS BECOME A COMMON PROBLEM WITH TOYOTA HIGHLANDERS AND LOCATING A REBUILT ENGINE ON THE MAINLAND WILL TAKE TIME. IN DOING SOME INTERNET RESEARCH, I'VE LEARNED THAT CAMRYS OF THE SAME VINTAGE HAVE ALSO DEVELOPED SIMILAR PROBLEMS, BUT IT LOOKS LIKE TOYOTA IS REFUSING TO RECALL THE VEHICLES AND FIX THE DESIGN FLAW. HTTP://WWW.CAMRYFORUMS.COM/FORUM/SHOWTHREAD.PHP?P=21539 TO DATE, THE VEHICLE REMAINS IN DISREPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283853September 14, 2009
VISIBILITY
TOYOTA HIGHLANDER 2003 SUN VISOR SAFETY ISSUE. THE SUN VISOR OF MY VEHICLE HAS A SAFETY HAZARD. I HAD IT REPLACED FOR A NEW ONE, AND THE PROBLEM CAME BACK AGAIN. THE SUN VISOR ON THE DRIVER SIDE WITH HOMELINKED/LIGHTED ON IT. IT DOES NOT STAY UP AND IT BLOCKS MY VIEW WHEN I AM DRIVING. I NOTICED ON THE INTERNET THAT MANY PEOPLE HAD THE SAME ISSUES WITH THIS SUN VISOR. THE TOYOTA REFUSED TO REPLACE IT. *TR ANDY NGUYEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281735August 25, 2009
VISIBILITY
2003 TOYOTA HIGHLANDER DRIVER'S SIDE SUN VISOR KEEPS FALLING DOWN. SAFETY CONCERNS AS IT BLOCKS VIEW WHILE DRIVING. RIDICULOUS COST TO REPLACE WITH NEW NOT ASSURED IT WON'T HAPPEN AGAIN SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276375July 10, 2009
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OVERHEATED. SERVICE DEPT DIAGNOSED BAD HEAD GASKET. DISCOVERED STRIPPED THREADS IN THE BLOCK FOR TWO REAR HEAD BOLTS. SERVICE DEPT ATTEMPTED REPAIR WITH RETHREADED HELICOIL BUT WOULD NOT HOLD. ENGINE REPLACEMENT IS REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276235July 9, 2009
VISIBILITY
ON THE TOYOTA HIGHLANDER FROM AT LEAST 2002 THROUGH CURRENT MODELS THE DRIVER'S SIDE SUN VISOR FAILS TO STAY IN THE FORWARD DETENT POSITION. WHEN THE FAILURE OCCURS, THE VISOR FALLS TO THE VERTICAL POSITION, BLOCKING THE DRIVER'S VIEW OF THE ROAD UNEXPECTEDLY. THIS CAUSES CONFUSION AND DISTRACTION WHICH POTENTIALLY COULD CAUSE LOSS OF CONTROL OF THE VEHICLE WITH DAMAGE AND INJURY OR DEATH RESULTING. THIS HAS BEEN REPORTED TO TOYOTA BY ME AND ACCORDING TO GOOGLE SEARCHES BY NUMEROUS PERSONS. TOYOTA DENIES ANY PROBLEM EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276276July 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 AWD V6 LIMITED HIGHLANDER (HL) WITH 115,000 MILES. ABOUT 200 MILES AGO, THE TRANSMISSION STARTED SLIPPING DURING THE THIRD TO FOURTH GEAR SHIFT. HL GOES INTO NEUTRAL, THE REVS GO WAY UP, THEN IT SHIFTS WITH A CLUNK. I CAN MINIMIZE THE CLUNK FROM A STOP BY ACCELERATING TO 25 MPH, TAKING MY FOOT OFF THE GAS, LETTING THE REVS DROP DOWN TO 1200 RPM (AT WHICH POINT THE TRANS WILL SHIFT TO FOURTH GEAR), AND THEN STEPPING ON THE GAS. THERE ARE NO PROBLEMS IN FIRST, SECOND, THIRD OR FOURTH GEAR. THE CAR RUNS FINE IN FOURTH GEAR. IT IS ONLY A PROBLEM WITH THE THIRD GEAR TO FOURTH GEAR SHIFT. TRIED NOT USING OVERDRIVE, BUT PROBLEM PERSISTS. THIS IS MY FIRST PROBLEM WITH THE HL. I ALWAYS GET MY HL SERVICED AT TOYOTA DEALER AT 5000 MILES INTERVALS. DEALER SAYS THE TRANS NEEDS TO BE REPLACED. IN CALIFORNIA, THE PRICE IS OVER $4500 FOR THE "NEW" TRANS. DEALER WILL GIVE ME A 10% DISCOUNT ON PARTS AND LABOR. I ASKED THE SERVICE MANAGER IF THERE WAS A WAY TO REPROGRAM THE TRANSMISSION COMPUTER MODULE ON MY 2003 HIGHLANDER. HE CHECKED AND SAID THAT THERE WAS NO WAY TO RE-PROGRAM THE MODULE AND THERE WERE NO TECHNICAL SERVICE BULLETINS ON THIS PROBLEM. I REPLACED THE TRANSMISSION. THE TRANSMISSION WAS REPLACED WITH A "REBUILT TRANS" FROM TOYOTA. THE TRANSMISSION CASE IS A USED CASE, BUT ALL OF THE INTERNAL PARTS ARE NEW. I SENT AN E-MAIL TO THE LOCAL TOYOTA DEALER TO THANK THE SERVICE MANAGER FOR CUSTOMER SERVICE. I ALSO ASKED THEM TO FORWARD THE NOTE ABOUT THE TRANSMISSION PROBLEM TO THE REGIONAL TOYOTA SERVICE REPRESENTATIVE. OTHER HIGHLANDER OWNERS HAVE SIMILAR AUTOMATIC TRANSMISSION PROBLEMS. SEE HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0AABC6 NEEDLESS TO SAY, I AM VERY DISAPPOINTED IN THE QUALITY OF THE TOYOTA TRANSMISSION, WHICH IS A MAJOR PART OF THE DRIVETRAIN, AND SHOULD LAST MORE THAN 100,000+ MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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