Toyota Highlander Complaints (2003)

258 consumer complaints on file.

#10369767December 9, 2010
VISIBILITY
2003 TOYOTA HIGHLANDER 4.0 SUN VISOR ON DRIVERS SIDE FALLS DOWN ON ITS OWN AND WILL NOT STAY WHERE YOU PUT IT, WHEN I ATTEMPT TO PUSH IS MORE TOWARDS THE WINDSHIELD IT FALLS BACK DOWN WHEN I ATTEMPT TO PUT IT UP IN ITS NORMAL POSITION IT FALLS BACK DOWN AND HAS A TENDENCY TO OBSCURE ONES VISION WHILE DRIVING AND THERE IS NO RECALL ON THIS ISSUE ALTHOUGH IT SEEMS MANY HERE HAVE THE SAME PROBLEM WITH THIS AND ALL THE THINGS I AM HAVING ISSUES WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369768December 9, 2010
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2003 TOYOTA HIGHLANDER 4.0 HEATER HAS GONE OUT IN THIS VEHICLE AND ONLY THE A/C NOW WORKS THIS HAPPENED RIGHT AFTER THE PURCHASE OF THIS VEHICLE AND THE COST TO FIX THIS IS VERY HIGH AND SHOULD BE DEALT WITH PER TOYOTA SINCE IT SEEMS ALOT OF OTHERS ARE ALSO HAVING THE PROBLEM DUE TO A FAULTY KNOB BECOMING LOOSE AND BREAKING A TINY WIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369764December 9, 2010
STRUCTURE:BODY
2003 TOYOTA HIGHLANDER 4.0 LOUD VIBRATING NOISE WHEN EITHER BACK WINDOW IS ROLLED DOWN ROLLING DOWN FRONT WINDOW SLIGHTLY HELPS ALLEVIATE THE NOISE BUT IT IS STILL DEAFENING TO EVERYONE IN THE VEHICLE. DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369766December 9, 2010
SERVICE BRAKES, HYDRAULIC, WHEELS
2003 TOYOTA HIGHLANDER 4.0 HAVE HAD SERIOUS PROBLEMS WITH THE BRAKES ON THIS VEHICLE SINCE I PURCHASED IT DUE TO TOYOTA ORIGINALLY INSTALLING BRAKES THAT ARE TOO SMALL FOR THE SIZE OF THIS VEHICLE. TRYING TO GET IT TO A STOP IS A PROBLEM AND THE BRAKES FAIL ALOT AS WELL AS THE FACT THAT THEY DESTROY THE OEM ROTORS AND PADS AND I HAVE REPLACED THE PADS SEVERAL TIMES AS WELL AS HAD THE ROTORS TURNED TWICE AND NOW NEED TO REPLACE ALL 4 ROTORS AND PADS DUE TO THIS SOMETHING REALLY NEEDS TO BE DONE TO FIX THIS ISSUE PER TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368468December 1, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE VEHICLE HAD A HEAD GASKET WATER LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE HEAD GASKET WAS BLOWN AND IT WOULD COST $2500 TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367759November 24, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A DRUMMING NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THERE WAS A LEAK IN THE VACUUM HOSE. THE VEHICLE WAS REPAIRED. AFTER LEAVING THE DEALER, THE FAILURE OCCURRED AGAIN. ANOTHER DEALER STATED THAT THE TIRES WERE WORN. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A RETURN CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366566November 17, 2010
ENGINE AND ENGINE COOLING:ENGINE
MY 2003 TOYOTA HIGHLANDER'S TEMP GAUGE STARTED GOING TOWARD THE H WHILE DRIVING ABOUT 30 MPH. I TURNED THE HEAT ON IN THE CAR AND THAT MADE THE GAUGE GO BACK DOWN TO NORMAL. I TOOK THE CAR TO A TOYOTA DEALERSHIP WHERE I WAS TOLD MY HEAD GASKET WAS BLOWN AND I NEEDED A NEW ENGINE FOR ABOUT $8000! I TOOK THE CAR TO AN INDEPENDENT MECHANIC THAT TOLD ME THE ENGINE ITSELF WAS FINE BUT 3 BOLTS ON THE HEAD GASKET WERE STRIPPED. THE REPAIR IS COSTING AN APPROXIMATE $2500 TO RETAP THE HOLES AND USE DIFFERENT BOLTS. I HAD DONE SOME RESEARCH AND I FOUND OUT THAT THIS IS A KNOWN PROBLEM WITH THE 2003 HIGHLANDERS AND TOYOTA IS NOT DOING ANYTHING ABOUT IT (I HAVE THE WEBSITE INFO AND COMPLAINTS IF NEEDED). MANY PEOPLE WHO HAVE PURCHASED THIS YEAR/MAKE/MODEL HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THIS DEFECT THAT TOYOTA KNOWS ABOUT BUT WILL NOT TAKE CARE OF. I CALLED TOYOTA NATIONAL CUSTOMER SERVICE AND THEY GAVE ME THIS WEBSITE INFORMATION TO FILE A COMPLAINT (I HAVE A CLAIM NUMBER IF YOU NEED IT). I AM VERY UPSET, ACTUALLY OUTRAGED, THAT HERE WE ARE AGAIN FINDING OUT THAT TOYOTA HAS MORE ISSUES WITH THEIR VEHICLES AND WON'T DO ANYTHING ABOUT IT. I BOUGHT THIS CAR BECAUSE I THOUGHT TOYOTAS WERE RELIABLE. PLEASE DO SOMETHING ABOUT THIS AND HELP ALL OF US WHO BOUGHT THE 2003 HIGHLANDERS RECOVER THE MONEY WE HAVE SPENT ON REPAIRS TO AN OBVIOUS MANUFACTURER'S DEFECTIVE PART USAGE. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363818November 3, 2010
ENGINE AND ENGINE COOLING:ENGINE
2003 TOYOTA HIGHLANDER WITH 110,000 MILES STARTED TO OVERHEAT AND LOSE COOLANT. TOOK IT TO DEALERSHIP AND LEARNED THAT THE CYLINDER HEAD BOLTS HAD COME LOOSE DUE TO THE HOLES IN THE BLOCK BEING STRIPPED. TOYOTA ESTIMATED $3000 TO TAKE THE BLOCK OUT TO A MACHINIST TO BORE NEW HOLES, BUT IF THAT DIDN'T WORK IT WOULD COST $6000 TO REPLACE THE BLOCK. I THEN TOOK THE CAR TO A PRIVATE MECHANIC WHO SAID IT WOULD COST $9600 TO TAKE OUT THE BLOCK AND SEND TO MACHINIST OR BUY A RE-MANUFACTURED ENGINE FOR $8200. THE PRIVATE MECHANIC STATED THIS PROBLEM IS DUE TO FAULTY MANUFACTURING OF THE ENGINE AND ALSO STATED THAT HE SEES THIS PROBLEM ALL THE TIME IN THESE TYPES OF VEHICLES. ON THE INTERNET I HAVE FOUND CONSUMERS SHARING THE SAME STORIES ABOUT SIMILAR VEHICLES BY TOYOTA WITH SIMILAR ENGINES THAT HAVE THE SAME PROBLEM; SOME ONLY LASTING 70,000 MILES. I PUT IN A CALL WITH TOYOTA HEADQUARTERS AND THEY GAVE ME A REFERENCE NUMBER IN CASE ANY RECALLS SHOULD ARISE. TOYOTA SAID THAT THERE WAS NOTHING THEY COULD DO OUT OF "GOOD FAITH" SINCE IT IS PASSED THE WARRANTY MILEAGE AND SINCE I DID NOT DO ALL MY SERVICING AT TOYOTA. I CHANGED THE OIL EVERY 3,000 MILES AND TOOK VERY GOOD CARE OF THIS VEHICLE AS IT WAS MY FIRST PURCHASE OF A NEW VEHICLE AND I THOUGHT IT WOULD LAST ME A LONG TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363877November 3, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE AIR CONDITIONER ON SHE NOTICED HOT AIR BEGAN TO FLOW FROM THE VENTS. SHE ALSO NOTICED THAT THE TEMPERATURE GAUGE MALFUNCTIONED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF WHILE SHE ADDED COOLANT TO THE ENGINE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THAT THERE WAS AN ENGINE LEAK AND SOME OF THE BOLTS WERE LOOSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,171. THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363949November 3, 2010
VEHICLE SPEED CONTROL
AUTO WAS STOPPED THREE FEET FROM ANOTHER AUTO. SUDDEN NON INITIATED ACCELERATION (FULL THROTTLE) WITH DAMAGE TO OTHER VEHICLE SEVERE, MINIMAL TO HIGHLANDER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10362826October 28, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE COOLANT KEPT LEAKING ON MY HIGHLANDER 2003 4 CYLINDER FOR LAST FEW MONTHS. THE TEMPERATURE GAUGE ONE DAY SHOWED HEATING OF ENGINE. TOOK IT TO TOYOTA , THEY SAID IT IS BLOWN HEAD GASKET. DEMANDED $3500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359418October 6, 2010
ENGINE AND ENGINE COOLING
2003 TOYOTA HIGHLANDER 2.4L 4-CYLINDER ENGINE, 108,000 MILES, DEVELOPED COOLANT LEAK ON THE BACK SIDE OF THE TOP OF THE ENGINE, ADJACENT TO AN INSULATOR PAD AT THE BACK OF THE ENGINE BLOCK. THE BACK 3 HEAD BOLTS WERE STRIPPED, ALLOWING COOLANT TO ALSO LEAK INTO THE ENGINE. THE TOYOTA DEALER SAYS THAT THE SHORT BLOCK OR ENTIRE ENGINE MUST BE REPLACED, WITH NO OTHER OPTION. THE HEAD HAD NEVER BEEN OFF SINCE ORIGINAL FACTORY MANUFACTURE/ASSEMBLY. BASED ON THE FREQUENCY OF IDENTICAL ENGINE FAILURES, FAULTY ASSEMBLY AND/OR DESIGN ASSURES EVENTUAL FAILURE OF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356658September 20, 2010
ENGINE AND ENGINE COOLING
2003 TOYOTA HIGHLANDER HAS HEAD BOLTS STRIPPED FROM BLOCK, CAUSING FLUID TO SLOWLY LEAK FROM ENGINE AND OVERHEAT. FIRST SYMPTOM IS AC BLOWS HOT AIR. MOST FOLKS WHO EXPERIENCE THIS BURN UP THE ENGINE, BUT I WAS FORTUNATE AND WAS ABLE TO HAVE IT REPAIRED AT A COST OF $2750.00 !!!!! THIS IS A CLEAR DEFECT, HEAD BOLTS DO NOT SIMPLY GET STRIPPED FROM A BLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355107September 12, 2010
SUSPENSION, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL
VSC (VEHICLE STABILITY CONTROL, INCLUDING ABS) & CHECK ENGINE LIGHTS HAVE BEEN TURNING ON INTERMITTENTLY ALMOST FROM THE START OF OUR OWNERSHIP OF THIS 2003 TOYOTA HIGHLANDER V6 AWD LIMITED AND AFTER COSTLY REPAIRS AT THE DEALER THEY ARE STILL ON CONTINUOUSLY. LAST TIME (MAY-JUNE 2010) DEALER REPLACED FRONT BRAKE PADS & ROTORS; REAR AXLES AND SPEED SENSORS AND NOW WANTS TO REPLACE ADDITIONAL COMPONENTS THAT DO NOT APPEAR CONNECTED. FIRST TIME CAR WAS SERVICED UNDER WARRANTY AT DEALER AND THAT TOO DID NOT LAST FOR LONG. TOYOTA CAR SATISFACTION CENTER HAS NOT BEEN HELPFULL. CASE # [XXX]. FORD HAS ISSUED A RECALL FOR SIMILAR ISSUE RECENTLY: 10S13 FOR REAR AXLE BREAKAGE IN THE SNOW BELT! TOYOTA REFUSES TO ACKNOWLEDGE ISSUE AND INTERNET HAS MANY DISCUSSIONS ON TOPIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350019August 17, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL-* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE TRAVELING 55 MPH, THE CONTACT NOTICED THAT THE TEMPERATURE GAUGE WAS INDICATING THAT THE VEHICLE WAS RUNNING HOT. AFTER EXAMINING THE VEHICLE, THE CONTACT DISCOVERED COOLANT LEAKING FROM THE REAR OF THE CYLINDER BLOCK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE Z TAPS WERE INSTALLED INSIDE OF THE ENGINE. THE CURRENT AND FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348076August 8, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2003 4 CYLINDER TOYOTA HIGHLANDER. COOLANT LEAK AND SUBSEQUENT NEED FOR A NEW REPLACEMENT ENGINE DUE TO THE DEFECT OF 3 REAR ENGINE SHORT BLOCK SCREWS/THREADS. HAD LESS THAN 85K MILES ON VEHICLE, WHEN FOUND A COOLANT LEAK UNDERNEATH ENGINE BLOCK OF VEHICLE IN GARAGE AFTER HAVING NO ISSUES PRIOR WITH ENGINE, RADIATOR OR ANY ASSOCIATED ACCESSORIES TO THE COOLANT SYSTEM/ENGINE SYSTEM OF VEHICLE. TOOK TO A TOYOTA DEALER PRIOR TO ANY OVERHEATING OR VEHICLE OPERATION FAILURES OR RADIATOR FAILURE. TOYOTA DEALER PULLED ENGINE MANIFOLD AND COVER OFF TO INVESTIGATE AND FOUND THAT WHEN THEY PULLED THE THREE SCREWS THAT CONNECT THE ENGINE COVER THAT COVER THE HEADS/CYLINDERS, THE THREADS ASSOCIATED WITH THE SCREWS CAME WITH THEM. THE ONLY FIX PER DEALERSHIP DETERMINED TO BE A BRAND NEW SHORT ENGINE BLOCK AND ACCESSORY REPLACEMENT FOR $6,470. DATE ON THIS IS AUGUST/2010. HAVE ALL PAST SERVICE HISTORY OIL CHANGES/TRANSMISSION CHANGES, RADIATOR CHANGES, WATER PUMP SERVICE, ETC FROM 0 MILES TO CURRENT. TOLD THAT THE SCREWS WERE NEVER SPRAYED AND SEALED CORRECTLY, THUS CORRODED INTO THE THREADS AND CAUSED FAILURE WITH BOTH ITEMS. VERY UNHAPPY THAT AN ENGINE IS GOING TO BE PAID FOR AND REPLACED BY CONSUMER ON AN OBVIOUS MANUFACTURER ERROR. MORE AND MORE OF THESE SPECIFIC ISSUES WILL ARISE WITH TIME ON THESE 4 CYLINDER EARLY 2000 TOYOTA HIGHLANDERS. THEY WILL NEED TO RELIEVE THE CONSUMER OF A FULL PAYMENT OF A NEW ENGINE OR BURDEN THEMSELVES ON LOSING EVEN MORE LOYAL TOYOTA CONSUMERS. ----TOYOTA ONLY CONSUMER SINCE 1994.....TILL NOW!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347424August 5, 2010
VISIBILITY
SUNDAY 8/1/10 THE DRIVERS' SIDE VISOR IN OUR 2003 TOYOTA HIGHLANDER WAS FINE. MONDAY 8/2/10 WHEN ATTEMPTING TO POSITION THE VISOR IT WOULD FLOP DOWN AND HANG IN A VERTICAL POSITION OBSTRUCTING THE DRIVERS VIEW OF THE ROAD, YOU COULD NOT BEND IT BACK AGAINST THE WINDSHIELD. IT BLOCKS THE DRIVER'S VIEW MAKING IT UNUSABLE AND UNSAFE. I WENT TO THE TOYOTA DEALER TO HAVE IT REPAIRED. THE DEALER CLAIMED THAT IT COULD NOT BE REPAIRED AND THAT A REPLACEMENT WOULD COST OVER $700 DOLLARS. THE ATTACHMENT IS WHERE THE PROBLEM IS. THEY CLAIMED THEY COULDN'T FIX IT. THIS IS A CLEAR SAFETY ISSUE AND I FEEL THAT TOYOTA SHOULD BE RESPONSIBLE FOR ITS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346109July 29, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE ATTEMPTING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10342716July 12, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD IN THE OPEN THROTTLE POSITION. THE VEHICLE PROCEEDED TO ACCELERATE WITHOUT DRIVER INTENT. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY TURNING IT OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CURRENT AND FAILURE MILEAGES WERE 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342039July 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2003 TOYOTA HIGHLANDER WITH ONLY 97,000 MILES THAT KEEPS "OVER HEATING". I HAVE REPLACED EVERYTHING UNDER THE HOOD EXCEPT THE ENGINE. THIS PROBLEM STARTED AROUND NOV. 2009. I HAVE READ OTHER BLOGS THAT HAVE THE SAME COMPLAINT AND IT APPEARS TO BE THE "BOLTS ON THE ENGINE ARE STRIPPED/DEFECTED" AND ALLOWS THE COOLANT TO LEAK OUT CAUSING OVERHEATING. ONE BLOG I READ STATED HE HAD THE "BLOTS" REPLACED AND THE NEW BOLTS ARE EXPANDING AND DOING THE SAME THING (OVER HEATING) AGAIN! I HAVE CALLED SEVERAL DEALERS AND SO FAR NO RECALL FROM TOYOTA TO FIX THIS PROBLEM, ALTHOUGH ONE DEALER SAID THERE IS A MEMO FROM TOYOTA REGARDING THIS PROBLEM, BUT NO RECALL! PLEASE HELP, I AM A SENIOR ON A FIX INCOME AND CAN NOT AFFORD THE COST OF A NEW ENGINE. I HOPE YOU CAN HELP ALL OF US WITH THIS PROBLEM.....THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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