Toyota Highlander Complaints (2006)

648 consumer complaints on file.

#10469943August 9, 2012
POWER TRAIN, ENGINE
AS I ACCELERATED FROM A STOP AT A SIDE STREET TO ENTER HIGHWAY TRAFFIC, I WAS NEARLY REAR ENDED BY A LARGE TRUCK WHEN THE HH INVERTER FAILED. THE CAR SIMPLY SUDDENLY FAILED TO RESPOND WITH NO ADVANCE WARNING. SEVERAL DASHBOARD SYMBOLS LIT UP, INCLUDING CHECK HYBRID SYSTEM,'AND I WAS ONLY ABLE TO STEER TO SIDE OF THE ROAD. IT WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER CHECKED FOR RECALLS AND SAID THERE WERE NONE. I MENTIONED THE JUNE 2011 NOTICE WE'D RECEIVED, AND THAT WE WERE TOLD THAT THE PART WOULD NOT BE AVAILABLE UNTIL JAN. 2012. WE DID NOT RECEIVE MORE INFORMATION FROM TOYOTA AND CALLED THE DEALER IN JAN. FOR AN APPOINTMENT. AFTER A BRIEF INSPECTION, WE WERE TOLD THE PART WAS NOT DEFECTIVE AND NO REPLACEMENT NECESSARY.' WE HAD BEEN EXTRA CAUTIOUS AND LIMITED THE USE OF OUR HH FOR MONTHS, AND WERE DISAPPOINTED THAT THERE WAS NO EFFORT TO EXAMINE THE PART EARLIER OR VERIFY THE CONDITIONS OF USE OF THE VEHICLE. AFTER THE CAR WAS TOWED IN APRIL 2012, THE DEALER SAID WE NEEDED A PART, WHICH THEY ORDERED AND INSTALLED AT NO COST TO US WITHIN A FEW DAYS. THE MANAGER SAID THAT IT WAS A VERY EXPENSIVE PART, TOOK A LONG TIME TO INSTALL, AND THAT WE WERE "LUCKY TO HAVE THE WARRANTY."' THERE WAS NO MENTION OF THE INVERTER RECALL BUT THE INVOICE INDICATED THAT THERE WAS A "BOJ RECALL." THERE MAY HAVE BEEN AN EARLIER CLUE: ON DEC. 1, 2011 THE SAME DASHBOARD INDICATORS (CHECK HYBRID SYSTEM AND VRC) LIT UP IN THE MORNING WHEN I WENT TO START IT AND COULDN'T. WE ASKED DEALER ABOUT RECALLS, MENTIONED THE UPCOMING SCHEDULED NOTIFICATION (JAN. 2012), BUT WERE TOLD THERE WERE NONE, AND THAT PROBLEM WAS THE BATTERY. THIS MAY OR MAY NOT HAVE BEEN RELATED, BUT I WONDER IF THE DEALERSHIP EVER CONSIDERED THE INVERTER ISSUE IN ITS ANALYSIS. THIS 2006 HH HAD ONLY 25,259 MILES AT TIME OF FAILURE, ONLY 1 OWNER, AND RCVD REGULAR MAINTENANCE FROM DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462614June 21, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE FROM A RESIDENTIAL DRIVE WAY, THE VEHICLE EXHIBITED A LOUD POPPING NOISE AND ALL OF THE WARNING LAMPS ILLUMINATED. THE CONTACT MENTIONED THAT IMMEDIATELY AFTER THE FAILURE OCCURRED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE INVERTER AND ELECTRONIC CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V342000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462121June 18, 2012
ENGINE
THREE MONTHS AND 6000 MILES PAST THE WARRANTY (66,000 MILES) OUR HIGHLANDER FAILED (OVERHEATED). I GOOGLED THE PROBLEM AND THERE WERE MANY SIMILAR OCCURRENCES WITH THIS ENGINE. OOLANT LEAKED FROM ENGINE ONTO FLOOR IN LARGE AMOUNTS. OUR MECHANIC SAID THREADS WERE STRIPPED AND THREE HEAD GASKET BOLTS HAD PULLED OUT. ONLY SOLUTION, NEW ENGINE OR POSSIBLE REBUILD BY TOYOTA DEALERSHIP. TOYOTA REFUSED TO HELP US. THEY DENIED THAT THIS PROBLEM EVEN EXISTED. BUT WHY WOULD TOYOTA PUT OUT A BULLETIN ON HOW BEST TO REPAIR THIS PROBLEM , IF THE PROBLEM DIDN'T EVEN EXIST? TOYOTA DEALERSHIP DID NOT OFFER TO HELP. WE HAD OUR LOCAL DEPENDABLE TOYOTA MECHANIC REBUILD THREADS FOR $2,700.A LOT OF MONEY TO SPEND ON A TOYOTA WITH UNDER 70,000 MILES. VERY DISAPPOINTED IN TOYOTA'S RESPONSE. THEY NOT ONLY LOST MY FUTURE BUSINESS BUT ALSO MY DAUGHTER'S. CAR WORKS FINE NOW. BUT I NO LONGER HAVE CONFIDENCE IN THE VEHICLE. THAT LOSS OF FEELING OF DEPENDABILITY IS THE WORST PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460253June 1, 2012
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
DRIVING IN 6 LANES OF HEAVY TRAFFIC WE HEARD A 'THUNK' AND LOST ALL POWER. I WRESTLED THE VEHICLE TO GET IT TO COAST OFF OF THE ROAD. CAR WAS TOWED TO TOYOTA DEALER WHERE IT WAS FOUND THAT THE INVERTER NEEDED TO BE REPLACED. COST WAS $7600, AFTER A SUBSTANTIAL DISCOUNT FROM THE DEALER, WHO WAS OBVIOUSLY EMBARRASSED ABOUT CHARGING SO MUCH FOR A SINGLE PART. THE INCIDENT COULD HAVE CAUSED AN ACCIDENT, SINCE ALL POWER AND ELECTRICALLY ASSISTED DRIVING FUNCTIONS FAILED SIMULTANEOUSLY. FORTUNATELY IT DIDN'T. SUBSEQUENTLY I FOUND THAT TOYOTA HAD UPGRADED THEIR INVERTERS BEGINNING IN 2007. WE HAVE ALSO RECEIVED IN 2011 FROM TOYOTA AN "INTERIM SAFETY RECALL NOTICE" FOR THE INVERTER, BUT HAVE HEARD NOTHING SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458133May 11, 2012
VISIBILITY
DRIVER'S SIDE VISOR WILL NO LONGER RELIABLY STAY UP, SO THE VISOR SOMETIMES FALLS DOWN SUDDENLY AND BLOCKS MY VIEW. WHEN IT DOES STAY UP, IT ONLY STAYS UP PART WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454251April 5, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THE BRAKES FAILED AND CAUSED A CRASH. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE ACCELERATED INTO ANOTHER VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE CONTACT STATED THAT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 85,000. UPDATED 04/02/13*LJ UPDATED 04/12/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10452985March 26, 2012
ELECTRICAL SYSTEM
MY HH HAS ABOUT 160,000 MILES ON IT. I HAD RECEIVED RECALL NOTICE AND CALLED MY LOCAL TOYOTA DEALERSHIP 3 TO 5 TIMES, EACH TIME WAS PUT OVER TO "RECALL CENTER", WHICH EQUALS VOICE MAIL WITH NO RETURN CALL. EVER. LAST WEEK WHEN I WAS DRIVING ON THE HIGHWAY, MY VEHICLE SUDDENLY STOPPED RUNNING AND WAS FLASHING ERROR MESSAGES ON DASHBOARD, INCLUDING CHECK HYBRID SYSTEM. IT ENDED UP AT THE DEALER AS CLOSEST MECHANIC DID NOT HAVE COMPUTER SYSTEM TO CHECK IT. I ASKED THE DEALER TO CHECK AND REPAIR THE RECALL(S) WHILE THEY REPAIRED THE CAR. THEY ENDED UP TELLING ME THAT THE ISSUE, WHILE RELATED TO A RECALL INVOLVING PART OF THE INVERTER, THAT THE PARTS REQUIRED FOR THE REPAIR WOULD COST $9000 OVER WHAT THE RECALL INVOLVED, BUT THAT, THEY WOULD BE SO NICE AS TO ONLY CHARGE ME $4000 FOR THE REPAIR BECAUSE THE CAR HAD BEEN SERVICED EVERY 5000 MILES UP TO 100,000 MILES AT A TOYOTA DEALERSHIP. IN RESEARCHING THIS PROBLEM, I SEE THAT THOUSANDS OF 2006 TOYOTA HIGHLANDER HYBRID OWNERS HAVE HAD SAME PROBLEM AND, IN FACT, TOYOTA ACKNOWLEDGED PROBLEM NOT ONLY BY CHANGING THE INVERTER IN 2007 MODELS, BUT ALSO BY DOING THIS COMPLETE REPAIR JOB THAT MY VEHICLE NEEDS FOR MANY, MANY OWNERS FOR UNDER $1000. THE DEALERSHIP HAS BEEN INADEQUATELY RESPONSIVE TO THESE ISSUES; I HAVE NOW CONTACTED TOYOTA'S "CUSTOMER EXPERIENCE CENTER" AND AM AWAITING THEIR RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452484March 21, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT HE DRIVER AND PASSENGER SIDE PLASTIC HEADLIGHT COVERS WERE MELTED. THE VEHICLE WAS EQUIPPED WITH DAYTIME RUNNING LIGHTS. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER WHO STATED THERE WAS NOT A DEFECT FOUND IN THE VEHICLE. THE REGIONAL MANAGER ALSO INSPECTED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10450526March 6, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V342000 (ELECTRICAL SYSTEM) AND STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS BUT THE DEALER EXPERIENCED DIFFICULTIES IN PERFORMING THE REMEDY FOR THE RECALL DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 5/11/12 *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449952March 1, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID . THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V342000 (ELECTRICAL SYSTEM) AND THE DEALER WAS CONTACTED TO MAKE AN APPOINTMENT. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED FOR RECALL REPAIRS WERE NOT AVAILABLE.THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS UNABLE NOT ADVISED THE CONTACT OF WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT SHE DID NOT FEEL SAFE DRIVING THE VEHICLE UNTIL THE RECALL WAS REPAIR WAS PERFORMED. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449163February 24, 2012
SERVICE BRAKES, HYDRAULIC
FOR THE PAST MONTH OR SO, THE HIGHLANDER HAS BEEN MAKING A SQUEAKING NOISE AT THE END OF A MODERATELY HARD STOP. IT ALSO MAKES THE SAME SOUND SOMETIMES WHEN BEGINNING TO MOVE AFTER START-UP AND THE BRAKES ARE RELEASED. I WENT TO THE DEALER ON FEB. 21, 2012, AND THEY SAID IT WAS THE ABS ACTUATOR MAKING THE NOISE. THE SERVICE REPRESENTATIVE TOLD ME THAT THE NOISE WAS NO PROBLEM, HE SAID IT WAS NOT A SAFETY ISSUE, AND THAT THE ABS ACTUATOR ONLY NEEDED TO BE REPLACED IF I DID NOT WANT TO PUT UP WITH THE SOUND. IT IS A VERY EXPENSIVE PART TO REPLACE, AND SHOULD BE EXPECTED NOT TO FAIL OVER THE LIFE OF THE VEHICLE. I READ ONLINE THAT ABS ACTUATORS HAVE BEEN AN ISSUE IN HIGHLANDER HYBRIDS, SO I HAVE REPORTED THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449025February 23, 2012
ENGINE AND ENGINE COOLING
COOLANT LEAKED FROM ENGINE ONTO FLOOR IN LARGE AMOUNTS. OUR MECHANIC SAID THREADS WERE STRIPPED AND HEAD GASKET BOLTS HAD PULLED OUT. ONLY SOLUTION, NEW ENGINE OR POSSIBLE REBUILD BY TOYOTA DEALERSHIP. WE WERE UNDER 60,000 MILE WARRANTY BUT OVER 60 MONTHS. TOYOTA REFUSED TO HELP US. SADLY I'VE BEEN CHANGING MY OWN OIL AND DIDN'T KEEP ALL RECEIPTS FOR A MAINTENANCE RECORD. LESSON LEARNED. TOYOTA DEALERSHIP OFFERED NEW ENGINE FOR $7,300 OR REBUILD FOR $4,600. WE HAD NON-TOYOTA MECHANIC REBUILD THREADS FOR $2,300. CAR WORKS FINE NOW. WAY MORE MONEY THAN WE EXPECTED TO SPEND ON A TOYOTA WITH UNDER 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447747February 13, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF AND EXITING, THE FRONT DRIVER'S WINDOW ROLLED DOWN INTO THE DOOR PANEL. NEITHER THE DEALER, NOR THE MANUFACTURER, WERE MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446342February 2, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
I SWERVED AND STOPPED SUDDENLY WHEN SOMEONE PULLED OUT FROM A SIDE STREET TO AVOID A COLLISION. WHEN I TRIED TO RESTART THE CAR, I COULDN'T. EVERYTHING "SEIZED" UP. I JUST COULD NOT MOVE THE CAR. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY INVESTIGATED AND SAID THAT THE ACTUATOR WAS STUCK OPEN AND ALLOWING BRAKE FLUID TO CONTINUALLY ENTER THE WHEELS, THEREBY ENGAGING THE BRAKES. IN FACT, THE MECHANIC COULD ONLY MOVE THE CAR ONCE HE DISABLED EITHER THE BRAKES OR THE ACTUATOR, HE WASN'T SPECIFIC. FROM READING OTHER CUSTOMER DISCUSSIONS ONLINE, IT APPEARS THAT THIS PART IS SUPPOSED TO HAVE A LIFETIME WARRANTY. MY DEALERSHIP LOOKED UP THE GENERAL WARRANTY AND SAID THAT THIS WOULDN'T BE COVERED. MY CAR HAS HAD REGULAR MAINTENANCE. I THINK A PART LIKE THIS SHOULD BE COVERED AND IT SHOULD BE RECALLED. *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444755January 21, 2012
ELECTRICAL SYSTEM
DRIVING HOME AND CAR LOST POWER. "CHECK HYBRID SYSTEM" LIGHT CAME ON. LUCKILY, IT WAS LATE, SO THERE WAS NO TRAFFIC, AS THE CAR JUST DIED. I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD AND PUT INTO PARK BEFORE ROLLING BACK DOWN HE HILL WE WERE DRIVING UP. CAR TOWED TO THE LOCAL DEALER WHO STATED THAT THE INVERTER FAILED, AND WOULD COST $9,000 TO REPAIR, WHICH IS NOT MUCH LESS THAN WHAT THE CAR IS WORTH WHEN IT IS RUNNING. CAR HAS BEEN RECALLED, BUT DEALER SAYS THE PARTS SERIAL NUMBER IS NOT PART OF THE RECALL. CALLED TOYOTA CORPORATE WHO HAS ASSIGNED A CASE MANAGER WHO IS TO CONTACT ME WITHIN ONE BUSINESS DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444706January 20, 2012
SERVICE BRAKES, HYDRAULIC
WHEN I BRAKE AND HAVE MY FOOT FIRMLY AND GRADUALLY DEPRESSING THE BRAKE PEDAL, THE CAR SLOWS BUT THERE ARE THESE ONE SECOND INSTANCES WHEN THE CAR CONTINUES TO COAST/LUNGE FORWARD AS IF IT IS NOT GOING TO STOP. THESE PROBLEMS OCCUR BETWEEN 25 MPH AND 30 MPH AND ALSO SOMETIMES AT 5 MPH. THIS CREATES AN UNSAFE FEELING THAT I AM NOT IN CONTROL OF THE CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444131January 17, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V342000 (ELECTRICAL SYSTEM). THE DEALER REFUSED TO REPAIR THE FAILURE WITHOUT GIVING REASONABLE EXPLANATION TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED AND SIDED WITH THE DEALER, ADVISING THE CONTACT THAT THEY WOULD RELEASE ANOTHER NOTICE TO INFORM CONSUMERS WHEN THEY WOULD BE AVAILABLE TO PERFORM THE WORK RECALL WORK ON SELECTED VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443954January 16, 2012
ENGINE AND ENGINE COOLING
I PURCHASED A USED 2006 TOYOTA HIGHLANDER FROM A FERNELIUS DEALERSHIP IN MICHIGAN IN APRIL 2011 - IT WAS IN MINT CONDITION WITH 56210 MILES ON IT - THOUGHT I HAD MADE THE BEST DEAL EVER - THEN THE DAY BEFORE THANKSGIVING WHILE DRIVING IT OVERHEATED. THOUGHT I HAD BLOWN A HEAD GASKET ONLY TO FIND OUT THAT THE THREAD BOLTS ON THE SHORT BLOCK HAD STRIPPED OUT AND LEAKED RADIATOR FLUID EVERYWHERE CAUSING IT TO OVERHEAT. AT THAT TIME THE MECHANIC TOLD ME THAT I NEEDED A NEW ENGINE. CONTACTED THE DEALERSHIP AND THEY TOLD ME TOO BAD I BOUGHT A USED VEHICLE IF I WANTED TO TOW IT TO THEM THEY WOULD LOOK AT IT. I THAN CONTACTED TOYOTA CORPORATION ONLY TO BE TOLD PRETTY MUCH THE SAME THING, SINCE I WASN'T THE ORIGINAL OWNER THEY WEREN'T GOING TO HELP ME EITHER. SO NOW I'M STUCK TRYING TO FIND AN ENGINE BECAUSE THE DEALERSHIP CAN ONLY OFFER ME ONE WITH 58000 MILES ON IT INSTALLED FOR ABOUT $7,000, AND FROM WHAT I'M READING ON THE INTERNET THEY HAVE THIS PROBLEM WHEN THE ENGINE REACHES RIGHT OUT OF THE WARRANTY AT 60,000 MILES. I CAN'T BELIEVE THAT BOTH THE DEALERSHIP AND CORPORATION WON'T STAND BEHIND THEIR PRODUCT AND FIX THE ENGINE OR AT LEAST OFFER SOME ASSISTANCE. WHY SHOULD THEIR FAULTY ENGINE PART BE MY PROBLEM? NOW OF COURSE BEING JUST A WORKING STIFF AND RETIRED MILITARY MONEY DOESN'T GROW ON TREES AND I DON'T HAVE ANOTHER VEHICLE, SO I HAVE TO GET IT FIXED. I WON'T BUY ANOTHER TOYOTA AGAIN SINCE THEY DON'T STAND BEHIND THEIR OWN PRODUCT, BUT I'M STUCK WITH THIS ONE FOR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441679December 29, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY, ELECTRICAL SYSTEM
THE FRONT WINDOW DEFROSTER AND HEATER CONTROLLER POTENTIOMETER ASSEMBLY IS DEFECTIVE. ICE BUILD-UP ON THE FRONT WINDOW IS KNOWN TO IMPAIR A DRIVER'S VISIBILITY AND CAUSE AN ACCIDENT. THE NUT ON MY TEMPERATURE CONTROLLER WAS SEVERAL TURNS LOOSE! THE ORIGINAL MULTI-STRANDED WIRES SOLDERED TO THE TEMP-CONTROLLER POTENTIOMETER WERE RIGID BECAUSE THEY WERE TOO WELL TINNED WITH SOLDER AND BROKE FROM VIBRATION FATIGUE; DUE TO THE LOOSE NUT ON THE TEMP-CONTROLLER POTENTIOMETER SHAFT. TOYOTA OR SUMITOMO (VENDOR) SHOULD COVER THIS UNDER AN EXTENDED WARRANTY DUE TO THE LOOSE NUTS (POOR WORKMANSHIP)! THE PROBLEM IS WELL DOCUMENTED WITH PHOTOS AT "HTTP://WWW.DEVALCOURT.COM/2010/03/FIXING-2004-TOYOTA-HIGHLANDER-AC-AND-HEAT-ISSUE/#IDC-COVER". OVER 385 PEOPLE HAVE LEFT COMMENTS THERE; SEVERAL OTHER WEBSITES DOCUMENT THE SAME PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441019December 22, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK HYBRID AND VRC SYSTEM WARNING LIGHTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULT SHOWED A DEFECT IN THE HYBRID BATTERY. THE CONTACT DID NOT AUTHORIZE THE DEALER TO PERFORM ANY MORE TESTS OR REPAIRS ON THE VEHICLE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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