Toyota Highlander Complaints (2019)

514 consumer complaints on file.

#11600453July 9, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Toyota Highlander. The contact stated that while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond as intended. The contact stated that the failure had been recurring, and the battery was replaced, as recommended by the local dealer; however, the failure persisted. The vehicle was taken to another local dealer where it was diagnosed that the START/STOP system was draining the battery. As a result of the failure, the START/STOP system was turned off. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600213July 8, 2024
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
NOT a tire issue, TPMS issue, had 2 replaced due to corrosion and slow leaks. These came with a certified used vehicle. Mettalic stems and NitroFill. From Dealer IRA toy of Danvers Mass. 245/60R18 tires. There was no tire damage Dash light came on before driving. TPMs sensors were replaced 6 months apart. The other 2 are still on the car and holding air for now. High cost for replacement With new style rubber stems. Not warranted but should be before they snap off on Road and cause accident. Manual says if catastrophic fail TPMs dash may not Light. Toyota should replace metal with new rubber non-corroding stems and sensors. Tire are important and the safety devices to check this should be of better safety Than the item being monitored.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597840June 30, 2024
POWER TRAIN
Transmission has a whine at 117,000 miles. No warning lights. An independent shop advised the transmission is bad and needs replaced. After reading numerous similar complaints, I believe the premature failing of the transmission jeopardizes people's safety as improper shifting could cause an accident. Currently waiting on an appointment at a Toyota dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597098June 26, 2024
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596459June 25, 2024
POWER TRAIN
Transmission/transfer case has a known bearing/internal fault that makes a whining sound between 20-40 mph, vehicle has only 56,000 miles. Based on other owner experiences the transmission must be replaced at an estimated cost of 10,000-13,000 dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593557June 10, 2024
POWER TRAIN
The transmission started making a whining noise at 100k miles and is getting worse as the mileage gets higher. There is a similar problem with 2017-2018 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591324May 29, 2024
SEAT BELTS
The contact owns a 2019 Toyota Highlander. The contact stated that while her grandkids were attempting to latch the rear seat belts, the seat belts independently unlatched. The seat belt warning light illuminated. The vehicle was not taken to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V877000 (Seat Belts). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588672May 14, 2024
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Toyota Highlander. The contact stated while driving 45 MPH uphill, the vehicle downshifted unintendedly and failed to shift back to the intended gear. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was recorded; however, the failure recurred. The contact stated that the failure had been recurring while driving uphill. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle lunged unexpectedly. The contact stated that while driving on a level road surface and depressing the brake pedal, the brake pedal went to the floorboard; however, while driving uphill and depressing the brake pedal, the brake pedal travel distance was reduced. The vehicle was taken to the dealer, where the brake line was bled; however, the failure persisted. Additionally, the dealer determined that the brake pedal was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up within 3 to 4 days. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588590May 13, 2024
AIR BAGS
2 weeks ago, the warning light in the dashboard turned on with a message that “SRS AIRBAG SYSTEM MSLFUNCTION” I am not sure but I never had an accident and I donno why that warning is on. I asked Toyota but they said they do not have any recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588271May 11, 2024
POWER TRAIN
The vehicle has developed a whining noise from the transmission on acceleration. It is the same symptoms included in a customer support bulletin for 2017, 2018 models with the same transmission. I’ve been unable to locate a bulletin covering the 2019 that I own even though it is the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585505April 26, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2019 Toyota Highlander. The contact stated while attempting to make a turn in a parking a lot, the accelerator pedal became stuck on the mat, and the vehicle accelerated unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. The contact stated that as she was approaching a guard rail, she turned off the vehicle. The vehicle jerked and the front end of the vehicle crashed into the guard rail. The air bags did not deploy. The contact stated that she sustained pain on the right foot and underwent surgery later. A police report was filed. The vehicle was towed to the dealer collision center, where the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11585506April 26, 2024
UNKNOWN OR OTHER
Occasionally upon starting the vehicle an EXTREMELY high pitched screech is emitted - probably through the speakers for a few seconds. The sound is ear splitting. This occurs ~5 of the times when starting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580767April 2, 2024
POWER TRAIN
My Highlander currently has 91,700 miles. Over the last 60 days, it has developed a high-pitched whine during acceleration under power. The sound starts at about 20 MPH and continues. I presented it to the dealer 30 days ago and they suggested new tires, front and rear brakes and an alignment. Those repairs have all been completed and the noise continues and may have gotten worse. A second diagnostic visit revealed the need for a new transmission at a cost of $11,005. The part number involved is T030510-48601-84. Safe operation of the vehicle is at risk as I could be stranded or worse as I wait for a part that is on back-order. There are no warning lights or check engine lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579038March 23, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have a sporadic high pitch screeching beep when I start my car. It started about 3 months ago. It is so LOUD and glad I don’t have little kids or older adults I have to transport. I have noticed my SOS consistently blinks green and red.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578204March 19, 2024
TIRES:SIDEWALL
Goodyear Reliant All-Season 245/60R18 105V All-Season Tire [XXX] going to Orlando, FL on [XXX]. Speed about 72MPH. A bunch of motorcycles were passing us and thought sudden sound was their engines. Car begin to shake hard to control. Pulled over side and saw side wall had separated from main body of tire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577866March 17, 2024
UNKNOWN OR OTHER
There is a painful ear screech sound from speakers when starting car. Sometimes it happens multiple times a day and sometimes I can go a few days without it happening when I start my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574933March 1, 2024
POWER TRAIN
In driving my vehicle the RPM stayed high I took it into the Toyota dealer in Albany Ga and was told that the transmission was stuck in 3rd gear and the transmission needed to be replaced. My vehicle currently has 66k mikes on it so it is not covered by a warranty. I read where the 2018 Highlander had reported issues with their transmissions. I checked to see if one of the 2018 transmissions were put in my 2019 model and all I was told was there was not a recall on my vehicle. Yet if I were to order a new transmission through Toyota they told me they are on back order for anywhere of two weeks to two months. Sounds like they are having issues if they have none in stock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573488February 22, 2024
UNKNOWN OR OTHER
A reoccurring noise comes from the passenger side of the vehicle every time I drive. It sounds like a short in a wire or maybe a loose wire. I can’t decide if it’s coming from the passenger door or the passenger seat. It is not affected by turning the radio volume up or down or even off. I do think though that I have noticed that the noise does NOT occur if a passenger is sitting in the passenger seat. I don’t have a passenger often enough for me to say the noise NEVER happens if a passenger is in the passenger seat. I have a video of the noise but this website doesn’t allow the video to upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573489February 22, 2024
ELECTRICAL SYSTEM
There is a loud, ear splitting sound that occurs at start up. It doesn’t happen every time but has happened multiple times since I’ve owned the car for 1 year. It is very loud—like a shrill feedback noise from a microphone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571966February 14, 2024
STEERING
Poser steering failed momentarily. I was at the drive-thru window of CVS and was afraid my mirror would hit the pole when I pulled forward. I tried to turn while backing up slowly from a full stop. The car momentarily resisted my attempt to turn the wheel. There was no safety risk at the time. I have not had the problem investigated. The problem quickly corrected (within 2 seconds(?), o I did not notice or look for any warning lamp or message. I have read of steering failure on highways in the 2019 Highlander and am concerned that this is a harbinger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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