Toyota Highlander Complaints (2003)

258 consumer complaints on file.

#10037932August 29, 2003
SERVICE BRAKES, HYDRAULIC
LTR FM WILLIAM LORBER (CA) CONCERNED ABOUT THE BRAKE PROBLEM ON HIS 2003 TOYOTA HIGHLANDER AND REQUEST TOYOTA TO REPLACE THEM.*MR CONSUMER STATED THE BRAKES FELT AS IF THE MASTER CYLINDER WAS FAULTY. HE NOTIFIED THE DEALER SEVERAL TIMES AND THEY STATED THE BRAKES WERE "FUNCTIONING AS DESIGNED." EVEN THE DEALERS SERVICE PERSONNEL SAID THE SAME THING AFTER HE ALMOST REAR-ENDED A VEHICLE AT 35 MPH WHILE TEST DRIVING THE HIGHLANDER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO TRY TO HAVE THE PROBLEM RESOLVED BUT IT WAS NOT. THE CONSUMER WAS TOLD IF HE RETURNED AGAIN FOR BRAKE PROBLEMS, HE WOULD BE CHARGED A SERVICE CALL. ONCE AGAIN THE DIAGNOSES WAS "FUNCTIONING AS DESIGNED." *PH THE CONSUMER WAS TOLD THE BRAKES ON THE VEHICLE WERE SMALLER AND WITH THE ADDED WEIGHT IT WOULD TAKE LONGER TO STOP *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033665August 7, 2003
SERVICE BRAKES, HYDRAULIC
2003 TOYOTA HIGHLANDER'S BRAKING SYSTEM SEEMS TO BE DEFECTIVE.*MR THE CONSUMER IS REQUESTING A LEASE TERMINATION FOR THE 2003 TOYOTA HIGHLANDER IN ACCORDANCE TO THE GEORGIA LEMON LAW. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030400July 30, 2003
STRUCTURE:BODY
I PICKED UP CAR AT THE DEALER AND THE SAME EVENING ROLLED THE REAR WINDOWS DOWN SLIGHTLY AND THE RESULT WAS A PAINFUL PULSATING PRESSURE THAT ALMOST CAUSED MY WIFE TO GO OFF THE ROAD. THIS IS WELL DOCUMENTED SINCE 2001 AND TOYOTA HAD AN OPPORTUNITY AT THAT POINT TO RECTIFY THE SITUATION IMMEDIATELY. THE DEALER SAID IT WAS THE FIRST HE EVER HEARD OF THE PROBLEM. TOYOTA RECOGNIZES THE PHENOMENON AND FAXED ME ARBITRATION PAPERS WHICH I FILED AND WAS DENIED BECAUSE IT IS "A DESIGN ISSUE" NOT COVERED UNDER WARRANT". I WILL NOT DRIVE AN UNSAFE VEHICLE AND WOULD APRECIATE THE ASSISTANCE OF THE NHTSA IN ORDER TO PREVENT NON-DISCLOSURE OF A SERIOUS DESIGN FLAW THAT IS UNSAFE AND HARMFUL TO THE EARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029426July 16, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER FEELS THAT THE LOCATION OF THE BRAKE/GAS PEDAL ARE TOO CLOSE. THIS RESULTED IN ACCIDENTAL ACCELERATION WHILE REVERSING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029427July 16, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
BACKING OUT OF GARAGE IN A HIGHLANDER AND THE ENGINE SUDDENLY RACED W/O FOOT ON GAS PEDAL, CAUSING CONSUMER TO REACT BY APPLYING THE BRAKES. CONSUMER'S FOOT SLIPPED OFF BRAKE PEDAL AND LANDED ON THE ACCELERATOR RESULTING IN THE VEHICLE HITTING THE NEIGHBOR'S HOUSE. A 2003 CAMRY WAS SUPPLIED AS A RENTAL VEHICLE WHEN THE HIGHLANDER WASTAKEN FOR REPAIR. WHILE USING THE CAMRY, THE CONSUMER WENT TO APPLY THE BRAKE FOR A STOP SIGN AND INADVERTENTLY APPLIED BOTH THE BRAKE AND ACCELERATOR PEDAL. CONSUMER RAISED HIS FOOT THEN REAPPLIED THE BRAKE PEDAL (ONLY) AND WAS ABLE TO STOP BEFORE ENTERING THE INTERSECTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10025966July 12, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON THE WAY HOME FROM THE DEALER WE OPENED THE REAR WINDOWS SLIGHTLY. THE RESULT WAS A PULSATING PRESSURE PAINFUL TO THE EARS OF ALL OCCUPANTS. INCREASING SPEED INCREASED THE PAINFUL EFFECT WE LATER LEARNED WAS SOMETHING EXPERIENCED BY ALL HIGHLANDERS FROM 2001. THE DEALER SAID IT WAS THE "FIRST" HE HEARD OF THIS PHENOMENON. TOYOTA CUSTOMER RELATIONS SAID THEY WERE AWARE THIS HAPPENS WHEN YOU OPEN REAR WINDOW(S) IN A HIGHLANDER AND AGREES THAT IT SHOULD HAVE BEEN DISCLOSED TO US GIVING US AN OPPORTUNITY TO PURCHASE ANOTHER MODEL INSTEAD. AT THIS POINT THIS CONDITION IS TOTALLY UNACCEPTABLE AND THE DEALER IS GIVING US NO INDICATION THEY ARE GOING TO DO ANYTHING BUT HOPE I GIVE UP. TO PURCHASE A CAR FOR $30,000+ AND BE TOLD NOT TO OPEN THE WINDOWS IS ABSURD. IT IS UNFORTUNATE I AM BEING FORCED TO GO TO ARBITRATION WHEN THE CAR HAS SUCH LOW MILEAGE. I HAVE SINCE FOUND OUT THAT THE HIGHLANDER IS ON THE NATIONAL LEMON LIST. I HOPE THIS WILL HELP ANYONE CONSIDERING THE PURCHASE OF A TOYOTA HIGHLANDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029632July 10, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING. A LOUD NOISE WAS HEARD AS IF THE VEHICLE HAD RAN OVER SOMETHING LARGE IN THE ROAD. THE CONSUMER NOTICED A LIQUID SPRAYING OUT FROM THE VEHICLE, ONCE HE PULLED OVER, THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE CONSUMER WAS INFORMED A HOLE WAS IN THE GAS TANK. HOWEVER, ONE MONTH LATER THE SAME LOUD NOISE WAS HEARD AND THE CONSUMER DISCOVERED THE GAS TANK HAD A DEEP INDENTATION IN IT. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE GAS TANK. *MR *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029362July 9, 2003
SERVICE BRAKES, HYDRAULIC
2003 TOYOTA HIGHLANDER BRAKES MALFUNCTIONING. NAR 07/09/2003.*MR THE CONSUMER REQUESTED THAT THE DEALERSHIP REIMBURSE THEM ALL EXPENSES DUE TO A FAULTY VEHICLE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025498July 6, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE DOES NOT WORK PROPERLY PEDAL GOES ALL THE WAY TO THE FLOOR AND IT DOES N'T STOP WHERE YOU NEED IT TO STOP I TOOK IT TO DEALER THEY INSPECT THE CAR FOR THREE HOURS AND TOLD ME THEY DIDN'T FIND ANY THING WRONG VERY DANGEROUS CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026733July 3, 2003
SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH VEHICLE BRAKES, MASTER CYLINDER WAS FAULTY. *MR THE BRAKES FADED WHILE THE CONSUMER ATTEMPTED TO STOP THE VEHICLE. THE CONSUMER WAS TOLD BY THE TECHNICIAN THAT THE BRAKES WERE FUNCTIONING AS DESIGNED. THE CONSUMER REQUESTED REIMBURSEMENT IF THE BRAKES WERE DESIGN THIS WAY. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021095June 5, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES ON NEW 2003 TOYOTA HIGHLINDER ARE INCOSISTENT AND PROVIDE LIMITED STOPPING POWER. DEALER SAYS BRAKES ARE SMALL FOR THE SIZE OF THE VEHICLE, THEY OVERHEAT EASILY AND THEY HAVE NUMEROUS COMPLAINTS FROM CUSTOMERS. RETURNED VEHICLE 3 DAYS AFTER PURCHASING IT AND REQUEST ATTENTION. AFTER SEVERAL TRIPS AND COMMUNICATIOS TO THE DEALER AND TOYOTA, I WAS TOLD THE BRAKES DON'T WORK WELL, BUT THAT IS HOW THEY WERE DESIGNED. I WAS TOLD I WOULD HAVE TO LEARN TO DRIVE THIS VEHICLE AS THE BRAKES ARE DIFFERENT THAN OTHER VEHICLES. THE VEHICLE IS VERY DANGEROUS TO DRIVE ON THE FREEWAY AND IS EXTREMELY DANGEROUS ON DOWNHILLS.IT IS SO DANGEROUS THAT WE AVOID DRIVING THE VEHICLE UNLESS NECESSARY. IF WE ARE TAKING THE FAMILY ON TRIP THROUGH HILLS OR THE MOUNTAINS WE RENT ANOTHER VEHICLE AS I VALUE THE LIFE OF MY FAMILY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017045May 5, 2003
ELECTRICAL SYSTEM:WIRING
ELECTRICAL SHORT IN HEADLINER BETWEEN SUN ROOF AND SUN VISOR. BURN MARK 5-6 INCHES LONG THROUGH HEADLINER. NO FIRE OR FLAMES BUT COULD SMELL STRONG ODOR OF SMOKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016093April 17, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE CONSUMER NOTICED THAT THE VEHICLES BRAKES WERE SOFT AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. NLM THE VEHICLE WAS PULLED INTO A PARKING SPACE WHEN THE BRAKES HAD GONE TO THE FLOOR AND JUMPED THE CURB. A WEEK BEFORE, THE CONSUMER NOTICED (2 OR 3 TIMES) WHEN THE BRAKES WERE APPLIED, THE VEHICLE STOPPED BUT THE PEDAL SLOWLY WENT TO THE FLOOR. THE DEALER CURRENTLY STATED THAT THE VEHICLE WAS FINE. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015709April 11, 2003
STRUCTURE
WHEN THE DRIVER'S WINDOW WAS DOWN, A LOUD WHISTLING NOISE WAS HEARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010990March 25, 2003
STRUCTURE:BODY:DOOR
WIND NOISE INSIDE VEHICLE WITH WINDOWS OPEN MAKES A DRUMMING NOISE THAT BORDERS ON BEING PAINFUL AT ANY SPEED OVER 30 MPH. OPENING ONE OF THE FRONT WINDOWS LESSENS THE NOISE BUT DOES NOT ELIMINATE IT. IT IS VIRTUALLY IMPOSSIBLE TO DRIVE THE CAR WITH ONE OR MORE WINDOWS OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010386March 13, 2003
STRUCTURE:BODY:DOOR
PASSENGER SIDE DOORS (FRONT & BACK) BECOME OFF BALANCED. THEN THE DOORS HAVE TO BE CLOSED VERY HARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006885February 10, 2003
LATCHES/LOCKS/LINKAGES
THE AUTOMATIC DOOR LOCKS WERE INOPERATIVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003522January 28, 2003
UNKNOWN OR OTHER
ANNOYING WIND NOISE WHEN DRIVING WITH EITHER OR BOTH REAR WINDOWS OPEN. OPENING FRONT WINDOW ALLEVIATES THE NOISE. FLAWED DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Highlander