Toyota FJ Cruiser Complaints (2010)

66 consumer complaints on file.

#11204168April 27, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REVIEW MIRROR FAILING TO AUTOMATICALLY DIM UNDER ANY LIGHTING, INCLUDING SUN, DIRECTLY ENTERING THROUGH THE REAR WINDOW OF THE VEHICLE. THIS HAS ALWAYS BEEN LIKE THIS, IT IS JUST WITH THESE NEW HIGH-INTENSITY LIGHTS ON THE NEW, 2016-2019, THAT IT HAS BECOME MORE OF A HAZARD AT NIGHT. THIS OCCURS ON ALL ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183109February 28, 2019
POWER TRAIN
WEAK TORQUE CONVERTER IN AUTOMATIC TRANSMISSION. CAUSES SHAKING BETWEEN 35-45 MPH AND EVENTUALLY RESULTS IN REPLACEMENT OF TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121960August 23, 2018
STEERING
VEHICLE SHAKES VIOLENTLY AT SPEEDS BETWEEN 50-60 MPH. HAVE HAD TIRES BALANCED, ALIGNED AND EVEN HAD TOYOTA DEALERSHIP DO A HIGH-SPEED BALANCE. HAS BEEN HAPPENING FOR AT LEAST 3 YEARS. TRUCK IS DIFFICULT TO CONTROL AT TIMES DUE TO THE SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115094August 1, 2018
SEAT BELTS, VEHICLE SPEED CONTROL, STEERING
SEAT BELT DOES NOT RETRACT PROPERLY, IT HANGS UP AFTER A FEW INCHES. THE FREQUENCY OF THIS PROBLEM IS 90% OF THE RETRACTS. I TOLD THE DEALER 4 TIMES, THEY STATED THEY COULDN'T FIND THE PROBLEM. I SCOFF. STEERING MY CAR REQUIRES CONSTANT INPUT TO GO STRAIGHT, ESPECIALLY ON THE FREEWAYS. BEFORE I KNOW IT I'M IN THE NEXT LANE. THERE IS NO NEUTRAL AREA IN THE CENTER WHILE GOING STRAIGHT. I HAD AN ALIGNMENT AND REPLACED ALL THE TIRES, IT STILL HAS THIS HAZARD. BRAKES THEY PULSE WHEN SLOWING ONLY AT HIGH SPEED. (65 MPH) I DO NOT RIDE THE BRAKES, OR RUN THE CAR HARD. THIS HAPPENED AFTER NORMAL DRIVING. SEEMS LIKE WARPED DISKS, BUT I DO NOT STOP FAST, OR DRIVE LIKE I'M RACING. NOTE: HEADLIGHTS HAD TO BE READJUSTED BECAUSE THEY DID NOT POINT UP THE ROAD ENOUGH, MAKING HUGE BLIND SPOT AT OVER 40 MPH. I HAD DEALER RE-ADJUST, THEY POINTED THE DOWN SO FAR THEY MADE IT WORSE. I ADJUSTED THEM AGAIN, MYSELF. THE FACTORY OFF ROAD PACKAGE IT CAME WITH, I'M SURE WAS THE PROBLEM. THEY SHOULD HAVE BEEN ADJUSTED BY FACTORY BEFORE SALE. SPEED CONTROL WHEN GOING UPHILL AND SET AT 60MPH AND DRIVING AT SAFE DISTANCE FROM CAR IN FRONT, IT SPEEDS UP, GETTING DANGER CLOSE, AND MUST BE DISABLED BEFORE HITTING CAR IN FRONT. WILL YOU PAY FOR THESE FIXES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013700August 8, 2017
STEERING, SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2010 TOYOTA FJ CRUISER. WHILE DRIVING BETWEEN 50-60 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL. THE CONTACT STATED THAT THE VIBRATION MADE THE VEHICLE UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO MILLER TOYOTA (LOCATED AT 8566 SUDLEY RD, MANASSAS, VA 20110, (703) 369-3040) WHERE IT WAS DIAGNOSED THAT THERE WAS A BENT WHEEL; HOWEVER, REPLACING IT WOULD NOT REMEDY THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010821July 26, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VEHICLE WAS PARKED IN MY DRIVE WAY. SQUIRRELS CHEWED THE WIRING HARNESS CAUSING LOSS OF ABS BRAKING, STABILITY CONTROL AND LOSS OF WINDSHIELD WIPERS (DURING A RAIN). I UNDERSTAND TOYOTA USES FOOD BASED INSULATION IN THE 2010 FJ CRUISER. A NICE SOURCE OF SQUIRREL FOOD. FROM THE BARE WIRES AND SQUIRREL NESTING, IT IS A WONDER MY ENGINE COMPARTMENT DIDN'T CATCH FIRE. I BELIEVE THE SQUIRREL NEST BUILDING WAS DUE TO THE CLOSE FOOD SOURCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733037July 9, 2015
STRUCTURE:BODY, VISIBILITY:WINDSHIELD
WOKE UP AND FOUND MY WINDSHIELD CRACKED FROM THE BOTTOM DRIVER'S SIDE CORNER TO THE MIDDLE OF THE WINDSHIELD. UPON CLOSER INSPECTION, IT APPEARS THAT IF IT WAS CAUSED BY ANYTHING STRIKING IT, IT WAS MOST LIKELY A LARGE BUG. THE SUSPECTED POINT OF IMPACT WAS NOT PITTED AND THE GRIME AT THAT POINT RUBS AWAY EASILY. I WAS TOLD BEFORE BUYING THIS VEHICLE THAT THE WINDSHIELD HAS BEEN REPLACED ONCE ALREADY. TALKING WITH OTHER FJ CRUISER OWNERS, I FOUND OUT THAT CRACKED WINDSHIELDS ON THESE VEHICLES ARE FAIRLY COMMON AND IT WAS SUGGESTED THAT I FILE A COMPLAINT HERE. HOPEFULLY IN THE LONG RUN, SOMETHING WILL BE DONE ABOUT THIS RECURRING ISSUE. THANK YOU FOR READING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714953May 6, 2015
SEAT BELTS
AN UNDETECTABLE LEAK IN THE BODY OR DOOR OF OUR VEHICLE IS ALLOWING RAIN WATER TO ACCUMULATE INSIDE THE DOOR. THE WATER SATURATES THE PASSENGER SEAT BELT AND IS COMPROMISING THE INTEGRITY OF THE WEBBING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678627January 23, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2010 TOYOTA FJ CRUISER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE AND THE DRIVER'S SIDE AIR BAG DEPLOYED BUT DEFLATED. THE PASSENGER SIDE AIR BAG ALSO DEPLOYED. THE CONTACT SUSTAINED NECK, HEAD, SPINE, HAND AND KNEE INJURIES. THE PASSENGER SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10670073January 5, 2015
SERVICE BRAKES
I WOULD LIKE TO NOTE THAT THIS WAS THE THIRD INCIDENT IN OVER A TWO YEAR PERIOD. THE FIRST TWO INCIDENTS I DISMISSED AS DRIVER ERROR BUT NOW I AM CERTAIN THAT THIS WAS NOT THE CASE. THIS IS CERTAINLY A VEHICLE DEFECT, AND A DANGEROUS ONE AT THAT. HERE IS WHAT HAPPENED: I WAS AT A FULL STOP AT A RED LIGHT. ON GREEN, I ACCELERATED VERY SLOWLY AS I WAS TAKING A 90 DEGREE LEFT TURN. AT THE EXIT OF THE TURN THERE WAS A METAL PLATE (MAYBE A MANHOLE COVER OR OTHER UTILITY TYPE COVER) WHICH WAS PART OF THE ROAD. I PASSED OVER THIS OBJECT, LIKE ALL OTHER TRAFFIC DOES, ABOUT THE SAME TIME AS I STARTED APPLYING MY BRAKES TO SLOW DOWN (I THINK I BRAKED IMMEDIATELY AFTER...NOT SURE). I HAD A SUDDEN FEELING THAT THE ABS BRAKE SYSTEM WAS ON AND THE TRUCK WAS NOT SLOWING NEARLY AS FAST AS REQUIRED. THE BRAKES CLEARLY FELT AS THEY FAILED. ANOTHER LIGHT LAY RIGHT IN FRONT OF ME. HAD THERE BEEN TRAFFIC, I WOULD HAVE REAR ENDED THE PERSON AND BEEN AT FAULT. ON THE PREVIOUS OCCASION, I FELT THE SAME EXPERIENCE. AT THAT TIME I REACTED BY LIFTING MY FOOT OFF THE BRAKE, AND IT RESTORED BRAKING POWER. AGAIN, FORTUNATELY, NO ONE WAS IN FRONT SO I DID NOT COLLIDE. HOWEVER, BOTH TIMES MY STOPPING DISTANCE INCREASED DRAMATICALLY AND UNSAFELY. WEATHER CONDITIONS AT BOTH OF THESE TIMES WAS DAYTIME, CLEAR, DRY, AND TEMPERATURES SAY IN THE 30-40S. THERE WAS ABSOLUTELY NO ICE, RAIN, SAND, OR SNOW. BRAKE ISSUE COMES ON, IT SEEMS, WITH A SUDDEN WHEEL HOP OR LOSS OF TRACTION, ALMOST IN TANDEM. THIS IS A VERY SERIOUS ISSUE AND I AM EXTREMELY CONCERNED, AS I FEEL MY LIFE IS LITERALLY AT STAKE. I LOVE MY FJ CRUISER AND IT IS MAINTAINED BY TOYOTA AND TAKEN CARE OF EXTREMELY WELL. IT IS CLEARLY A VEHICLE DEFECT. I HAVE READ OF SIMILAR INSTANCES ON USER FORUMS BUT I HAVE SEEN NO ACTION TAKEN. I NEED SOME GUIDANCE OR ADVICE PLEASE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660783November 25, 2014
AIR BAGS
FJ RAN OFF THE ROAD AND HIT A TREE HEAD ON WITHOUT BRAKING. RIPPED THE FRAME IN HALF AND SPLIT A WHEEL IN HALF COMPLETELY IN TWO PIECES. GREATER THAN 17000 DOLLARS IN DAMAGE. FJ TOTALED OUT. AIRBAGS DID NOT DEPLOY AND PASSENGER SUSTAINED A BROKEN COLLAR BONE. WHY DID AIR BAGS NOT DEPLOY? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10615644July 23, 2014
SERVICE BRAKES
WHEN BRAKING AT FREEWAY SPEEDS (ANYTHING ABOVE 60) THE CAR VIBRATES, MOST APPARENT IN BRAKE PEDAL AND SEVERE VIBRATION IN THE STEERING WHEEL. FIRST STARTED HAPPENING WHEN THE CAR WAS STILL UNDER WARRANTY, BUT AFTER SEVERAL MONTHS WITH THIS PROBLEM, WARRANTY HAD EXPIRED. LOOKED ON THE INTERNET AND CAME TO DETERMINATION THAT FRONT BRAKE ROTORS WERE PREMATURELY WARPED - SOMEONE ELSE WITH FJ CRUISER HAD THE SAME ISSUE. VIBRATION WORSENS WITH HIGHER SPEED CONDITIONS. COULD LEAD SOMEONE TO LOSE CONTROL OF CAR OR HIT SOMETHING IN EMERGENCY BRAKING CONDITION. TOOK MY CAR IN FOR RECALL ON SEAT-BELT AND HAD THE DEALER LOOK AT THE BRAKES TOO. DEALER INDICATED THAT SUFFICIENT BRAKE PADS EXISTED AT BOTH FRONT AND BACK, BUT FRONT ROTORS WERE WARPED. I HAD FRONT BRAKE JOB (REPLACE PADS AND MACHINE ROTORS) AT A COST OF $249.77. IN MY OPINION, THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE CORRECTED BY TOYOTA MOTOR COMPANY AT THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578751April 9, 2014
SEATS
UPON OPENING THE CAR DOOR ON THE MORNING OF 4/7/14, I DISCOVERED THAT SOMETIME BETWEEN THE EARLY MORNING HOURS OF APRIL 5 AND THE MORNING OF APRIL 7 THE INTERIOR CAUGHT FIRE. IT HAD BURNED ITSELF OUT BY THE TIME I DISCOVERED IT. DAMAGE TO THE 2 FRONT SEATS, THE CENTER CONSOLE AND ALL 4 WINDOW VISORS. INTERIOR OF VEHICLE IS COVERED WITH BLACK RESIDUE. THE FIRE APPEARS TO HAVE ORIGINATED IN OR NEAR THE CONSOLE BETWEEN THE 2 FRONT SEATS. THERE IS NO ELECTRICAL INPUTS IN THIS AREA (I.E. MP3 SLOT, ETC). THERE WERE NO COMBUSTIBLE MATERIALS PRESENT THAT TO MY KNOWLEDGE COULD HAVE IGNITED. CAUSE OF FIRE UNKNOWN. NO PREVIOUS ISSUES WITH THE CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10567432March 5, 2014
STRUCTURE, AIR BAGS
THE PASSENGER SIDE AIRBAG COVER HAS WARPED AND IS PEELING AWAY FROM THE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526364July 23, 2013
WHEELS, STEERING, VEHICLE SPEED CONTROL
#8 - STEERING PROBLEM OF THE 2010 TOYOTA FJ CRUISER THE VEHICLE IS A 2010 TOYOTA FJ CRUISER. THIS VEHICLE CAN NOT MAINTAIN SAFE HIGHWAY SPEEDS OF 55 TO 60 MPH DUE TO SEVERE WHEEL SHIMMY. I HAVE HAD THESE WHEELS FORCE BALANCE ABOUT A DOZEN TIMES, STILL HAVING THE SAME ISSUE. WHY WON'T TOYOTA LOOK INTO THIS PROBLEM. I HAVE TRIED NEW TIRES AND STILL THE SAME PROBLEM, SO I PUT BACK THE ORIGINAL TIRES AND REPLACE THE RIMS, STILL THE SAME PROBLEM..THIS IS COSTING CONSUMERS A LOT OF MONEY AND TIME. NOW I AM REPLACING THE ROTORS TO SEE IF THAT HELPS. I HAVE DONE RESEARCH ON TOYOTA FORUMS AND THE 2010 AND NEW TOYOTA FJ CRUISERS ARE HAVING A PROBLEM, AND TOYOTA WILL NOT DO ANYTHING ON THIS SAFETY ISSUE. MY CONCERN I LOSING CONTROL AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515891June 9, 2013
STRUCTURE:BODY
2010 TOYOTA FJ CRUISER; THE HOOD LATCH KEEPS RELEASING THANKS TO THE SAFETY CATCH IT HASN'T OPENED ALL THE WAY YET. THIS HAS HAPPENED THREE (3) TIMES ALREADY ON THE HIGHWAY I AM GOING TO HAVE TO TIE IT DOWN I CANT FIGURE WHAT IS WRONG WHY IT STAYS SHUT FOR SOME TIME THEN JUST HAPPENS TO OPEN AND I CAN SEE THE HOOD BOUNCE UP AND DOWN.THIS COULD CAUSE A REAL PROBLEM IF THE SAFETY CATCH FAILS AS WELL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478464October 3, 2012
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2010 TOYOTA FJ CRUSIER. THE CONTACT STATED WHILE WASHING HIS VEHICLE HE NOTICED THAT THE FRAME WAS CORRODED. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478468October 3, 2012
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2010 TOYOTA FJ CRUSIER. THE CONTACT STATED THAT HE NOTICED THERE WAS RUST ON THE FRAME OF THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469453August 7, 2012
STEERING
WHEN THE VEHICLE REACHES 65 MPH THE STEERING WHEEL SHAKES. NOT A UNCONTROLLABLE SHAKE BUT ITS FELT AND IT CAN BE SEEN IF THE STEERING WHEEL IS RELEASED. SHAKE CONTINUES UP UNTIL ABOUT 70 MPH. HAVE INSTALLED NEW TIRES AND WHEELS WITH REPEATED BALANCING, BUT SHAKING CONTINUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469263August 5, 2012
STEERING
SEVERE STEERING WHEEL VIBRATION BETWEEN SPEEDS OF 55-70 MPH. STEERING WHEEL WILL SHIMMY WHEN TRAVELING BETWEEN THE SPEEDS OF 55-70 MPH. HAS BEEN A PROBLEM SINCE NEW. TOYOTA DEALER NOTIFIED 3 TIMES SO FAR. THEY PERFORMED ROAD FORCE BALANCE AND ALIGNMENT. SHIMMY STILL PRESENT. WAS TOLD THAT "THEY ALL DO THIS AND IT IS NORMAL". SHIMMY IS SO BAD AT TIME THAT VEHICLE FEELS UNSAFE TO DRIVE DURING THESE EPISODES, PROMPTING ME TO QUICKLY, SOMETIMES UNSAFELY SLOW DOWN TO BELOW 55 MPH. THIS HAS OCCURRED IN HEAVY TRAFFIC ON HIGHWAYS AND IS DEFINITELY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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