Toyota Corolla Cross Complaints (2023)

174 consumer complaints on file.

#11515614April 5, 2023
EXTERIOR LIGHTING
Car came from factory with non-functional fog lights in 2022. Fog lights are installed and steering column has fog light switch, but lights do not come on. Have heard from other owners that their cars also had non working fog lights and upon inspection at dealership, it was found that a relay was not installed in the factory. This issue has caused reduced visibility in foggy and heavily rainy conditions. It seems that multiple cars are missing the relay, and there may be many more that have not been caught yet. Foglights are not often used during normal driving, and one might go to turn on the foglights during poor visibility and find them to be non functional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515460April 4, 2023
ELECTRICAL SYSTEM, ENGINE
On 4/4/23 I stopped at a traffic light the Stop/Start system engaged. When the light changed to green I took my foot off the brake to put on the gas and as I did so the car cut completely off. I got a check engine light on the dash and a loud beep. As other cars started accelerating I did not know what to do. I eventually figured out that I needed to put the car in Park and restart with the key. The car did restart and I immediately drove it to the dealership. Upon arrival they told me the car did not have any recalls, but it should since this is a serious and dangerous safety issue. The car was put through diagnostic, but no error codes were found. I have seen by information I've gotten from this site and other sources that this appears to be an issue with 2023 Toyota Corolla Cross'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514870March 31, 2023
ENGINE, STEERING
While stopped, my car randomly displayed a warning saying my engine had shut off, my power steering was low and I needed to get to a safe place. I was stopped at a light and even after putting the car in park I was unable to get the engine started again. I ended up rolling to the side of the road, barely able to steer, and after three tries was finally able to start up the car again. It was very unsafe and happened for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514785March 31, 2023
ENGINE, STEERING
All corolla cross complaints prior to March 1st are being posted under a 2023 Toyota Corolla 4dr fwd. this is my third time making a complaint, two of which have been posted under a corolla 4dr fwd. I’m hoping nhtsa finally starts posting complaints appropriately so cross owners can get some resolution on this VERY IMPORTANT SAFETY ISSUE! my 2023 Toyota Corolla cross xle turned completely off while waiting in a busy Intersection to make a left hand turn. It was raining. Dash read “power steering low. Engine off. Press break firmly to restart”. Which didn’t work. Surprise, like everyone else I had to put my car in park and restart engine. A car turning off when it rains or snows so dangerous. My car had 340 miles on it and has been at the dealership for the 7 of 8 weeks I’ve “owned” it. Toyota acts like I am a magical unicorn and says they’ve never heard of such a thing, Nhtsa mis filing the complaints for the past year is only helping Toyota staying in denial. This car will kill someone before anyone acknowledges an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514655March 30, 2023
STEERING, ENGINE, POWER TRAIN
The contact owns a 2023 Toyota Corolla Cross. The contact stated while at a stop signal, the vehicle turned off and the power steering and the check engine warning light illuminated. The message to depress the brake pedal to restart the vehicle was displayed. The contact shifted the vehicle into park and restarted the vehicle, and the vehicle started to operate normally. The vehicle was taken to the dealer for diagnostic test, and the dealer stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514547March 30, 2023
ENGINE, STEERING
Vehicle randomly stops on the road, warning power steering low, engine shut off. In the middle of traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514155March 28, 2023
ELECTRICAL SYSTEM, STEERING
It was the first day driving my brand new 2023 Corolla Cross XLE AWD to work in downtown Washington, DC. I pulled up to stoplight and the auto start/stop turned off the engine like normal. After about 20 seconds at the stoplight, the car started one long beep that wouldn’t shut off and my dashboard screen said “engine stopped, press brake firmly to restart" and "low power steering.” The check engine light was also illuminated. I pressed the brake firmly but the car did not restart. I was blocking downtown traffic and tried to turn the wheel to move closer to the curb, but the steering wheel would not turn. I tried to push the on/off switch with no result. I then shifted it into park and pushed the button to turn off the engine. I pushed it again immediately but the car did not restart. I waited a few seconds and pushed it again and the car started. I am reading online in a Corolla Cross Forum that it seems to be a problem when the windshield wipers are on. Interestingly, it had just begun to rain that morning and I had turned on the wipers. Since then I have turned off the auto stop/start feature each time I start the car. It is currently with the dealership so they can try to figure out the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514082March 27, 2023
ENGINE, ELECTRICAL SYSTEM, VISIBILITY/WIPER
When the vehicle comes to a stop at a traffic light, engine turns off. It appears to occur when it is raining and the windshield wipers are on. After 1-3 minutes, receive error messages: Engine stopped. Power Steering Low. Push brake firmly to restart engine." Check Engline Light is on. Have to put car in park, turn off the ignition, wait a minute, and turn back on to go. Each time the windshield wipers were activated. I brought the vehicle to a Toyota service center but they were not able to reproduce the problem. This creates a safety problem for driver and everybody on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513800March 26, 2023
UNKNOWN OR OTHER
Stalled out twice at red lights causing other drivers to drive around of immobile vehicle, all cluster lights came on, power steering would not work (steering wheel got difficult to turn), vehicle promoted to press pedal to restart. Weather condition : rainy, wiper mode intermittent, auto start : on. Miles on vehicle 390 miles, This is a known issue with the Corolla cross according to Reddit posts. Possible issues : auto start stop malfunction, faulty wiper motor causing complete engine stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513509March 23, 2023
ENGINE, VISIBILITY/WIPER, UNKNOWN OR OTHER
When the vehicle comes to a stop, sometimes the engine will shut off and the check engine light comes on. It appears to occur when it is raining and the windshield wipers are on. We brought the vehicle to a Toyota service center but they were not able to help. This creates a safety problem if the vehicle dies on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513119March 21, 2023
ENGINE
I drove to a restaurant this evening. After starting the car and backing up to go back home, an engine light came on. I was trying to make a left hand turn out of the restaurant on a busy road when the car completely shut off in the middle of the road of oncoming traffic. Someone stopped to help me move the car. I turned the car back on, the engine icon did not come on, and I was able to drive home without any problems. This is very worrisome and potentially very dangerous. I can't imagine what would have happened had this been on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513044March 21, 2023
UNKNOWN OR OTHER
I drove my vehicle normally and it shut off while driving in the city streets a message came up low steering power and it said firmly press brake to restart it never restarted until I put into park and tried again very terrifying experience as other cars were going fast all while the car was giving a loud beep car has less than 300 miles just bought new from dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512512March 18, 2023
ENGINE, VISIBILITY/WIPER, STEERING
At red lights, come to a complete stop with auto engine off feature enabled, as it is automatically enabled upon entering the vehicle. Engine shuts off per auto feature. After 1-3 minutes, receive error messages: Engine stopped. Power Steering Low. Push brake firmly to restart engine." Check Engline Light is on. Have to put car in park, turn off the ignition, wait a minute, and turn back on to go. Each time the windshield wipers were activated. Had the car less than 5 days, 220 miles on it. Safety of myself and others put at risk as I am not able to accelerate or move through a traffic light. To be assessed by dealer ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511892March 14, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
https://www.reddit.com/r/CorollaCross/comments/t7rv4b/corolla_cross_2022_le_awd_problem_with_startstop/?utm_source=share&utm_medium=ios_app&utm_name=iossmf Vehicles engine turns off in the middle of traffic requiring driver to put in park & restart. This happens every time it rains or snows and wipers are engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511853March 14, 2023
ENGINE, STEERING
When stopping at a traffic light, suddenly the engine shut off by itself and showed message saying: "Engine Stopped. Steering Power Low.". I had to switch to park and pushed the start button manually to restart the engine. This is a safety issue! Note, it happened twice after only purchasing the brand new car for 2 days. Both happened on rainy day with wiper on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511610March 13, 2023
ENGINE
Twice, at a stop, the engine turned itself off. The car dash alerted the engine turned itself off and the warning alert sounded. The car/ignition key had to be turned off, then on to restart the vehicle. The first incident we had about 50-60 miles on the car. Today’s incident we had about 1080 miles on the vehicle. Our issue is similar to this. Both times we did not notice if the “low steering” indicator was present. We were too shocked and hurried to notice. https://youtu.be/3Pf4g40bYas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511525March 13, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Stopped at red light in the rain, windshield wipers and auto stop/start feature was active. Engine shuts off as normal, but did not restart when removing pressure from brakes as it should. Dash beeped and flashed "power steering low" engine light and power steering light come on. Steering wheel was very stiff, but I was able to coast through the light to the side of the road. I put the car in park and attempted a restart. I believe it was the second attempt before the car would restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511426March 12, 2023
ENGINE
While driving the car stop working in the middle of the road, took a minute to restart the car in heavy traffic. Have happened three time now and scare to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511367March 11, 2023
ENGINE
I was driving my brand new 2023 Corolla Cross FWD L Trim on a highway when I stopped at a red light. I have the Stop/System enabled on my car to get better gas mileage, but suddenly the steering wheel locked and the car would not start again when the light turned green. The "Check Engine" light came on and the dashboard told me to "Press Firmly on Brake to Restart Engine". I did this multiple times with no success. The dashboard also said that my "Steering Power was Low". I had to turn the car on and off again with my key in order to get it to work. Luckily, there was not much traffic when I was out, but this was an incredibly dangerous situation. It was also raining outside. I have only had my car for two weeks and it has 180 miles on it at this point. This is the first time it has happened for me, but I have seen a concerning number of people report the same problem for this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511273March 10, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Hi there. Problems occurred in first month from my car purchase. problems are: 1. Engine shutting off while I am stopping at red light. happened two times. 2. blind spot monitor works intermittently. almost get in a deadly accident assuming they are working. 3. automatic breaks failed to work or not working as they are supposed to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Corolla Cross