Toyota Camry Complaints (2021)

155 consumer complaints on file.

#11458490March 27, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Partial brake assist and auto emergency braking failure to engage contributed to a rear end collision on February 12, 2022. Toyota contracted with an outside engineering firm to inspect brake system and their report did not address the lack of engagement of the auto emergency braking system part of Toyota Safety Sense 2.5 which the enabling switch does not activate. The Toyota Legal Claims department issued an incomplete report that they claim absolves the vehicle but after multiple attempts to reach the issuing department noone has addressed my questions or concerns. Therefore I consider this an incomplete and unresolved safety issue .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11457038March 16, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Update to previous Complaint filingNHTSA ID Number: 11451933 . Toyota has not accepted responsibility yet acknowledged that the ABS "worked" when the problem was that the Auto Emergency Braking system did not work . In addition a Toyota dealer service employee drove the car and agreed the brake pedal was abnormal. This malfunction resulted in an accident with no injuries but has caused the driver to be in constant fear of driving this vehicle again. We have 2 years left on the lease and will never buy another Toyota product again based on their history of concealing defects (fined in 2014 by DOJ) and their lack of proper customer satisfaction management in this case.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11455243March 4, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact owns a 2021 Toyota Camry. The contact stated while driving 5 MPH into a parking space with the brake pedal depressed, the vehicle lunged forward. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453543February 22, 2022
SERVICE BRAKES
AT 8,060 miles parking brake failes to engage. Got error code on the dashboard stating " Parking brake malfunction/ Hold brake malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451933February 14, 2022
SERVICE BRAKES
On Feb. 12 the car was being driven at 10MPH and the brake system power assist function failed, causing the brakes not to perform as normal. The result was rear ending another vehicle. The car is in the hands of Toyota of Portsmouth, NH at this time. The driver called the state police who told her no report was needed. The damage was more than is visible.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11451558February 11, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2021 Toyota Camry. The contact stated that while driving at various speeds, the transmission and power steering failed to operate as designed. There was no warning light illuminated. The contact stated that the vehicle acceleration and the power steering functions were sluggish. Upon investigation, the contact read the safety manual and discovered that the type of battery placed in the vehicle did not have adequate voltage. The contact initially took the vehicle to Mike Erdman Toyota (4650 FL-520, Cocoa, FL 32926) where they offered no assistance and stated that the vehicle operated as designed. The contact then took the vehicle to another dealer where she was informed that the battery needed a boost, which was performed on the vehicle. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 35.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450251February 3, 2022
WHEELS
I pulled out of the car wash after washing my car in Centennial, Colorado and I realized the passenger side back tire was going flat. I got the car to Discount tire where I had the flat fixed. There was metal coming out of the tire. Not sure exactly how it happened but the tire was defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449415January 29, 2022
AIR BAGS
I crashed into the metal guardrail on the side of the highway after swerving to avoid a car that lost a tire in front of me. The car was totalled with siginificant damage to the front, engine compartment, and windshield. But the airbags did not inflate. I was the only person in the car, but even the driver's airbags did not inflate. The police who came to the crash were very confused that a brand new car's airbags did not inflate in the crash.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11448682January 24, 2022
UNKNOWN OR OTHER
My son hit a tree at an estimated speed of 45 (As estimated by the accident report) and the car went in flame burning completely my son and the entire inside of the car. I am amazed at a new car that does not have enough front crash support and most important the fuel pump should have shut off due to hitting the front to prevent the car from being burned. Yes, my son died in the accident but we did not have the chance to see him because of the fire, we have only bones to bury.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#11446379January 5, 2022
SERVICE BRAKES, STEERING, LANE DEPARTURE: ASSIST
Can not turn off the lane departure warning (LDW) feature. It can only be placed at a low setting. Surging when depressing brake. Noticed this occurring when slowing pulling into the garage, was not a deal breaker as was barely moving and never got to close to hit anything else in the garage. Once it snowed this surging began happening when braking to slow down to make turns. This surging was scary, even with studded snow tires. Driving home from work one evening, it had rained and was turning to black ice; going around a slight curve on the bridge and close to the white line; the car decided to pull me away from the white line. This was the final straw, not going to allow a car to make the decision to pull on black ice or other driving conditions. I did not want to become a statistic by having this vehicle cause a car wreck and hurt myself or other drivers. I had contacted Toyota Care and they said it was not a warranty issue. That is when I knew it was time to get rid of this hybrid after only 5 months. Other issues with this vehicle: can not lift the driver’s side windshield wiper, massive design flaw. Anyone who lives in snowy climates need to be able to lift their wipers to clean off the snow and/or leave the wipers up so they don’t freeze to the windshield. Another item I contacted Toyota Care about is the bumper/fender/wheel casing. This separated – cheap plastic. Again, they said not a warranty issue. Didn’t have this problem with the Corolla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445902January 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving 20-24 mph, and while I was driving on yellow light there was another car came in-front of me from different intersection. And my car got hit really bad.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11443667December 13, 2021
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING:SWITCH/SENSOR/FLOAT
The contact's wife leased a 2021 Toyota Camry. The contact stated that while his wife was pulling into a parking space, the brake pedal was depressed but failed to respond. He stated that his wife continued to depress the brake pedal but it would not respond, causing the vehicle to crash into trees. The air bags failed to deploy. There were no warning lights illuminated. The contact's wife was able to exit the vehicle with assistance. The contact's wife sustained pain in the chest, upper back, shoulders, and ankle. The contact's wife also sustained a laceration on her finger from the broken window glass. The contact's wife sought medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact there was no recall related to the failure. The approximate failure mileage was 3,922.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11440894November 18, 2021
VISIBILITY/WIPER
The Windshield cracked, we werent behind any other vehicles and noone saw or heard anything hit the windshield. I have a scheduled manufacturer appointment scheduled for Monday November 22nd at 10 with a local toyota dealership. The cost is over 1,000 to replace and there wasnt even an event to cause this. Safelite was send out from my insurance company and confirmed the windshield has to be replaced and not able to be fixed. No problems prior to incident in fact car was washed so i know for a fact there was nothing wrong. I feel my safety is at risk because it is a terribly manufactured winshield. Ive never had a broken winshield before and for nothing to actually cause the crack is concerning. In fact the car hasnt moved since finding the crack and it is much worse that when it originaly happened. I have spoken to several people on the Toyota page who have complained that their windshields cracked easily as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432660September 12, 2021
SUSPENSION, UNKNOWN OR OTHER
Unstable wobble when driving at high speeds on some road surfaces. Steering feels as if you could lose control when this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424302July 11, 2021
VISIBILITY/WIPER
Windshield wiper maximum speed is approximately HALF that of most other makes and models. In any adverse rain or snow conditions it is immediately noticeable how slow and inadequate the speed of the wipers are. In most cases you are forced to reduce speed to below average speed of vehicles around you, creating a hazard, or are forced to completely stop all together.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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