Toyota 4Runner Complaints (1998)

250 consumer complaints on file.

#10532892July 31, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHILE DRIVING ON A BUSY ROAD THE REAR LOWER CONTROL ARM FRAME MOUNT BROKE DUE TO FRAME ROT. THE VEHICLE STARTED TO SWAY BACK AND FORTH VIOLENTLY AND I WAS ABLE LIMP IT TO THE REPAIR SHOP. THE FRAME AND MOUNT FOR THE CONTROL ARM ARE ROTTED THROUGH AND THE VEHICLE IS NOT SAFE TO DRIVE, THIS IS MY MAIN DAILY DRIVER VEHICLE. THERE IS NO FIX FOR THIS BESIDES REPLACING THE FRAME. I KNOW THERE IS ALOT OF MILES ON THIS TRUCK BUT MECHANICALLY THERE IS NOTHING WRONG WITH IT AND IT RUNS GREAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519646June 13, 2013
SUSPENSION, STEERING, EQUIPMENT
TWO WEEKS AGO I WAS DRIVING DOWN A FLAT PAVED ROAD AND MY LOWER BALL JOINT (ATM 1012460) CAME OFF FOR NO REASON CAUSING ME TO SKID TO A HALT. MY TIRE WAS SIDEWAYS AND PUSHED INTO MY FENDER CAUSING DAMAGE TO THE WHEEL WELL AND OTHER PARTS. THIS PART (LOWER BALL JOINT) WAS REPLACED 8 MONTHS PRIOR ALONG WITH TIE RODS, AXLE, CONTROL ARM, UPPER BALL JOINT AND A NUMBER OF OTHER ITEMS IN THAT AREA. RIEBES AUTO PARTS REPLACED THE FAULTY BALL JOINT, TIRE, FENDER, AND OTHER PARTS THAT WERE DAMAGED. I JUST GOT IT BACK LAST NIGHT AND MY WIFE STATED IT FELT LIKE IT WAS PULLING TO THE LEFT. I DROVE IT TO MY MECHANIC AND ON THE WAY THE OTHER SIDE POPPED OF GOING 15 MPH ON A FLAT ROAD. SO ALL THE SAME DAMAGE AGAIN. THIS IS A SERIOUS ISSUE BECAUSE Y WIFE AND KIDS WERE JUST IN THE CAR A FEW HOURS BEFORE THIS HAPPENED. IF IT WOULD HAVE OCCURRED ON THE FREEWAY IT WOULD HAVE RESULTED IN ROLLING. ALTROM LOWER BALL JOINT FOR A 1998 TOYOTA 4RUNNER WAS THE PART. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10519408June 12, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
I WAS DRIVING AND SUDDENLY IT FELT LIKE THE REAR DRIVER SIDE TIRE FELL OFF. FURTHER INSPECTION SHOWED THAT THE DRIVER SIDE REAR CONTROL ARM BRACKET WAS ROTTED OUT OF THE FRAME. THERE IS NO WAY I CAN DRIVE MY TRUCK ANYMORE. I HAD SOMEONE LOOK AT THE FRAME AND WAS TOLD ITS COMPLETELY ROTTED AND THE TRUCK IS A TOTAL LOSS. I DO NOT UNDERSTAND WHY THERE IS NOT A RECALL FOR THE 4RUNNERS WHEN THE FRAME IS SIMILAR TO THE TACOMAS. THE TACOMAS DID HAVE A RECALL FOR ROTTING OF THE FRAME. THERE SHOULD BE A RECALL FOR THE FRAME ON THE 4RUNNERS SINCE THIS IS A SERIOUS SAFETY HAZARD. THE AXLE OF THE 4RUNNER COULD FALL OUT AND COULD CAUSE A FATAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515709June 7, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR OF THE VEHICLE BEGAN SHAKING VIOLENTLY. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THERE WAS CORROSION ON THE LEFT REAR AXLE TRAILING ARM ATTACHMENT POINT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 230,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514736June 2, 2013
SUSPENSION, STRUCTURE:BODY
I WAS DRIVING ON A BACK ROAD, HIT A POTHOLE AND THE REAR DRIVERS SIDE CONTROL ARM RIPPED AWAY FROM THE FRAME. FOUND OUT FRAME WAS RUSTED FROM THE INSIDE OUT, AND SHOULD NOT HAVE BEEN INSPECTED. I HAD JUST RECENTLY BOUGHT THE VEHICLE, AND IT HAD GONE THROUGH PA INSPECTION TWO MONTHS BEFORE I BOUGHT IT. ITS A SHAME, THE REST OF THE TRUCK, MOTOR, INTERIOR, BODY PANELS, WAS IN PERFECT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505365April 2, 2013
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME AND TRAILING ARM BRACKET EXHIBITED SEVERE RUST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR BUT THE CONTACT WAS INFORMED THAT DUE TO LIABILITY ISSUES, THEY COULD NOT SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498543February 18, 2013
STRUCTURE:BODY
TOYOTA ADVISES THAT FRAME IS RUSTED THROUGH. CAR IS UNSAFE TO DRIVE. CAR WILL NOT PASS INSPECTION. SHOULD NOT HAPPEN TO A 14 YEAR OLD CAR WITH 87,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496480February 5, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I GOT THE 4RUNNER IN LIKE 2006 OR 2007 AT A USED DEALERSHIP IN GREAT CONDITION. DIDN'T LOOK GOOD AT THE UNDERNEATH AT THE TIME. AROUND 6-7 YEARS LATER, THE VEHICLE STARTED SWAYING WHEN I WOULD DRIVE ON THE MAIN ROAD. GOT IT CHECKED OUT AND THE FRAME WAS RUSTED SO BAD THAT I WAS LUCKY TO NOT HAVE THE ENTIRE BOTTOM FALL OUT WHEN DRIVING DOWN THE ROAD. GOT SOME WELDED TO LAST AWHILE LONGER AND A YEAR LATER, THE OTHER SIDE BROKE FROM RUST. IT IS A SHAME BECAUSE THE BODY AND INTERIOR, EXTERIOR, ENGINE, ETC. IS IN GREAT CONDITION! EVEN THE BACK BUMPER AND HITCH IS RUSTED OUT BAD NOW. I THINK SINCE THE TACOMA HAS A RECALL FOR THE RUST ON FRAME, THE 4RUNNER SHOULD AS WELL BECAUSE I AM LOSING MONEY FROM MY 4RUNNER & JUST LETTING IT GO TO SCRAPS. IT WOULD COST MORE TO FIND AN ENTIRE NEWER FRAME THAN TO JUST FIND ANOTHER VEHICLE. SOMETHING NEEDS TO CHANGE BECAUSE IT IS VERY DANGEROUS FOR PEOPLE TO DRIVE THESE MODELS WHEN THE RUST IS SOO BAD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485150November 19, 2012
STRUCTURE:BODY, STEERING, SUSPENSION
VEHICLE STARTED SHAKING AND CLUNKING. I WAS NEAR HOME AND ABLE TO GET IT BACK TO MY DRIVEWAY. UPON TOWING TO THE MECHANIC, IT WAS DISCOVERED THAT THE REAR CONTROL ARM HAD RUSTED OUT AND DETACHED FROM THE FRAME. FRAME ROT WAS DISCOVERED ON THE SIDE RAILS. CAR IS CONSIDERED UNDRIVEABLE AND SHOULD BE TOTALED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485462November 15, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
1998 TOYOTA 4-RUNNER. CONSUMER WRITES IN REGARDS TO FRAME RUST. *SMD THE CONSUMER STATED THE REAR SUPPORT BRACKET SNAPPED OFF THE MAIN FRAME OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479319October 9, 2012
SUSPENSION, WHEELS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME IS RUSTED OUT AROUND REAR CONTROL ARM BRACKETS. NUMEROUS RUST HOLES IN FRAME. THIS VEHICLE IS UNSAFE TO DRIVE IN THIS CONDITION AND TOYOTA DOES NOT WANT TO DO ANYTHING ABOUT IT. I HAVE SEEN HUNDREDS OF THE SAME MODEL VEHICLE ONLINE WITH THIS SAME ISSUE. THIS NEEDS TO BE A RECALL, JUST LIKE THE TACOMA FRAMES. VEHICLE IS IN EXCELLENT CONDITION AND HAS BEEN WELL MAINTAINED. IT IS A SHAME THIS 4RUNNER IS UNSAFE TO DRIVE. BEAUTIFUL TRUCK, UNSAFE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475327September 13, 2012
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT A SMALL FIRE ERUPTED UNDER THE HOOD AFTER DRIVING THE VEHICLE FOR 100 MILES. THE CONTACT SAW SMOKE COMING FROM UNDER THE HOOD AND WHEN THE HOOD WAS OPENED, THERE WERE FLAMES COMING FROM THE ALTERNATOR. THE FIRE DAMAGED THE WIRING HARNESS BUT WAS EXTINGUISHED QUICKLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ALTERNATOR WAS REPLACED. THE DEALER ADVISED THAT THE FIRE WAS STARTED BY A DEFECTIVE VOLTAGE REGULATOR TO THE ALTERNATOR. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE FAILURE WAS A MAINTENANCE ISSUE. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 102,000. UPDATED 9/25/12 *CN UPDATED 10/04/2012 *JS UPDATED 10/16/12*LJ THE CONSUMER STATED THE FIRST DEALER FAILED TO THE CONTACT OF PENDING ALTENATOR FAILURE , AFTER THE CONSUMER TOLD THE DEALER BOTH ABS AND BATTERY WARNING LIGHTS ILLUMINATED. UPDATED 10/18/2012 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10473849September 4, 2012
POWER TRAIN, SUSPENSION
REAR DIFFERENTIAL HOUSING IS LEAKING FLUID AS A RESULT OF RUST. LOCAL TOYOTA DEALERSHIP SAYS THE ENTIRE REAR AXLE NEEDS TO BE REPLACED (IT IS ALL ONE PIECE) TO THE TUNE OF $3000. AN ONLINE SEARCH OF A DIY REPAIR SHOWS THIS PROBLEM (GOOGLE: REAR DIFFERENTIAL RUST) SHOWS THIS PROBLEM IS UNIQUE TO TOYOTA 3RD GENERATION 4RUNNERS. THIS AMOUNT OF RUST ON AN INTEGRAL PART IS EXTREME AND UNACCEPTABLE THAT TOYOTA HAS NOT DONE A RECALL, EVEN THOUGH THEY DID ONE FOR VIRTUALLY SAME VEHICLE IN THE TACOMA FOR FRAME RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466775July 20, 2012
UNKNOWN OR OTHER
I WAS GETTING OFF 385 ONTO WOODRUFF ROAD. I NEEDED TO GET OVER INTO THE OTHER LANE BECAUSE I WAS GOING TO TURN DOWN ORDHIRD PARK ROAD AND THERE IS ONLY ONE LANE THAT ALLOWS YOU TOO. I PUT ON MY BLINKER AND GOT OVER. ONCE I HAD GOTTEN OVER THIS MAN STARTED TO HONK HIS HORN AND DROVE UP TO THE REAR OF MY CAR AND A VERY FAST PACE. HE KEPT HONKING SO I PULLED INTO THE SHOPPING CENTER RIGHT BESIDE THE KANGAROO GAS STATION. I WAS THEN ABOUT TO TURN ONTO ORCHIRD PARK WHEN THE WHITE CHRYSLER CAME BY AND STOPPED IN FRONT OF ME AND STARTED HONKING AND FLICKING ME OFF. HE FINALLY GOT OUT OF THE WAY AND SO I PULLED ONTO ORCHIRD PARK. HE THEN PROCEEDED TO STICK HIS FINGERS OUT OF THE WINDOW AND FLICK ME OFF AND KEEP SLAMMING ON HIS BRAKES. HE WAS AND OLDER WHITE MALE. HE SHOULD BE TAKEN OFF THE ROAD FOR THIS TYPE OF BEHAVIOR. IN NO WAY DID I CUT HIM OFF. AT ALL TIMES I FOLLOWED THE ROAD SAFETY RULES. THE VEHICLE WAS A WHITE CHRYSLER 300 WITH CHROME ALL AROUND THE TRIM. THEN MAN HAD SOME TYPE OF BANDAGE ON HIS HAND. AND HER WORE GLASSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457658May 7, 2012
SUSPENSION, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL DRIVEWAY AT 5 MPH, THE FRONT PASSENGER BALL JOINT FAILED. THE FAILURE CAUSED THE FRONT PASSENGER SIDE OF THE VEHICLE TO COLLAPSE. THE CONTACT STATED THE VEHICLE HAD AN ALIGNMENT PERFORMED EIGHT DAYS PRIOR TO THE FAILURE AND THERE WAS NO MENTION OF ANY ISSUES WITH THE VEHICLE. THE CONTACT STATED THE FAILURE ALSO DESTROYED THE INNER AND OUTER BOOT OF THE VEHICLE AND CAUSED GREASE TO LEAK ABNORMALLY. THE FAILURE AND THE CURRENT MILEAGES WERE 159,158. UPDATED 7/19/12*LJ THE CONSUMER STATED THE FAILURE OF THE LOWER BALL JOINT CAUSED THE LEFT FRONT WHEEL TO LODGE IN THE FENDER, MAKING IT IMPOSSIBLE TO MOVE. THERE WAS ALSO DAMAGED TO THE RUNNING BOARD AS WELL. UPDATED 07/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447962February 14, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE STARTED DRIVING VERY ERRATICALLY. THE CONTACT MANEUVERED TO THE SHOULDER AND NOTICED THAT THE REAR STABILIZER BAR WAS SEVERELY RUSTED AND FRACTURED. THE VEHICLE TOWED TO A DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE MANUFACTURER WAS THEN NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446188February 1, 2012
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
FUEL GAUGE WARNING COMES ON WHEN TANK GAUGE READS 2/3 FULL, THEN AS DRIVING, GAUGE READS EMPTY WHEN STILL HAS 10 GALLONS IN TANK- NO WARNING LIGHT COMES ON AT THAT READING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445071January 24, 2012
POWER TRAIN
THE REAR DIFFERENTIAL IS RUSTING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440916December 21, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I FOUND A 10" LONG X1" WIDE SECTION OF FRAME PERFORATED ON THE PASSENGER SIDE AT THE CROSS MEMBER. THERE ARE SEVERAL OTHER PLACES ON THE PASSENGER SIDE THAT ARE PERFORATED AS WELL. THE DRIVERS SIDE SEEMS OK. I AM NOW WORRIED ABOUT THE SAFETY OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440498December 19, 2011
STRUCTURE:BODY
I OWN A 1998 TOYOTA 4 RUNNER WITH A SAFETY ISSUE. THE FRAME IS RUSTED OUT WHERE THE FRONT PORTION OF THE REAR LEAF SPRING BRACKET IS WELDED TO THE FRAME. THIS WAS POINTED OUT TO ME BY AN AUTO BODY REPAIR PERSON WHO'S FATHER HAD A TACOMA THAT RUSTED OUT IN THE SAME SPOT. HIS VEHICLE WAS GRANTED 1.5 TIMES OVER KELLY BLUE BOOK VALUE AND THE VEHICLE WAS SEIZED FROM HIM AT THE TIME DUE TO SAFETY. MY 4 RUNNER IS ONLY 13 YEARS OLD WITH A KELLY BLUE BOOK VALUE OF 6500.00. IT LOOKS AND RUNS GREAT. BUT OBVIOUSLY THIS VEHICLE IS NOT WORTH THAT NOW AND CANNOT BE SOLD DUE TO THE SERIOUSNESS OF THE FRAME. IT ALSO CANNOT BE REPAIRED. EVENTUALLY THIS WILL RESULT IN A FAILURE AND DEPENDING ON WHAT SPEED THE VEHICLE IS TRAVELING AT THE TIME WILL TELL HOW SERIOUS THE ACCIDENT WILL BE. IT APPEARS THAT TOYOTA HAS VERY LITTLE TO DO WITH MY CONCERNS. I SENT THREE CERTIFIED LETTERS TO TOYOTA EXPRESSING MY CONCERNS WITH SAFETY. THE LETTER SENT TO THE PRESIDENT YOSHIMI INABA THAT WAS NOT FORWARDED TO HIM, WAS RETURNED DUE TO AN ERRONEOUS ADDRESS SO IT APPEARS HE IS BEING SHELTERED. I WAS OFFERED $500.00 REIMBURSEMENT ON SERVICE, PARTS OR ACCESSORIES OR A 1500.00 'GIFT' BASED ON TOYOTA'S 'GOODWILL OFFER' TOWARDS A NEW TOYOTA. THIS "GIFT" WAS OFFERED BY AN EXECUTIVE ANALYST WITH TOYOTA CUSTOMER EXPERIENCE WHOM APPARENTLY DOESN'T WANT THE TOP EXECUTIVES TO RECEIVE CUSTOMER COMPLAINTS. BASED ON COMPARISONS THAT THE TACOMA AND TUNDRA OWNERS RECEIVED, I DON'T FEEL THE SO-CALLED "GOODWILL" OF BEING A TOYOTA CUSTOMER. IT SEEMS THERE MUST BE LITIGATION TO GET TOYOTA'S WELL-BRAGGED-ABOUT CUSTOMER CARE. SAFETY IS #1 AT TOYOTA IF THEY ARE GOING TO MAKE A NEW SALE! SAFETY FOR OLD CUSTOMERS IS OUT THE WINDOW IF THE SALE IS FROM THE PAST. LOOKS LIKE TOYOTA DOES NOT REALLY BACK THEIR PRODUCTS UNLESS THERE IS A DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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