Toyota 4Runner Complaints (2002)

225 consumer complaints on file.

#11365850October 22, 2020
SUSPENSION
FRAME IS RUSTED. DEEMED UNSAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361721September 29, 2020
STRUCTURE:BODY
2002 TOYOTA 4RUNNER, ORIGINAL OWNER WITH ONLY 110,900 ORIGINAL MILES ON IT! VEHICLE HAS SEVERE RUST/ROT DAMAGE TO PASSENGER AND DRIVER SIDE FRAME. EXTENDS FROM MIDDLE CROSS MEMBER TO REAR CROSS MEMBER. THE REST OF THE CAR IS IN EXCELLENT CONDITION AND WELL MAINTAINED. SAFETY ISSUE FOR MY FAMILY. REPAIR WILL BE NECESSARY SOON, AS I'M STARTING TO NOT FEEL SAFE DRIVING LONG DISTANCES OR AT HIGHWAY SPEEDS (70+ MPH). THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355215September 15, 2020
SUSPENSION
THE VEHICLE IS IN IMPECCABLE CONDITION. THE FRAME IS RUSTED THROUGH IN THE AREA OF THE PASSENGER SIDE ABOVE THE TRAILING ARMS AND THE MIDDLE SECTION OF THE RAIL. I BOUGHT THE VEHICLE IN 2006 AND HAVE BABIED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353316September 5, 2020
SUSPENSION, UNKNOWN OR OTHER
I FOUND FRAME RUST WITH PERFORATION ON MY 02 TOYOTA 4RUNNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352980September 3, 2020
UNKNOWN OR OTHER
FRAME WAS RUSTED THROUGH AND TRUCK WAS NOT SAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329213June 16, 2020
UNKNOWN OR OTHER
FRAME HAS RUSTED THROUGH TO THE POINT OF BEING A DANGER TO DRIVE MY VEHICLE. FRAME DID NOT EASILY APPEAR RUSTED WHEN I PURCHASED MY VEHICLE 4 YEARS AGO. IT APPEARS THAT THE FRAME RUSTED FROM THE INSIDE OUT AND THE COATING CONCEALED THE DAMAGE UNTIL IT WAS TOO LATE TO REPAIR. MY VEHICLE DRIVES PERFECTLY BUT IS NOT SAFE DUE TO THE FRAME DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322518April 28, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA 4RUNNER. THE CONTACT BECAME AWARE THAT THE SUBFRAME UNDERNEATH THE VEHICLE WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. TOYOTA OF LINCOLN PARK (1561 N FREMONT ST, CHICAGO, IL 60642) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317745March 12, 2020
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
WHEN I HAD MY STATE INSPECTION IN JANUARY OF 2020, THE MACHANIC TOLD ME THE FRAME OF THE VEHICLE WILL NOT PASS INSPECTION AGAIN. IT IS SEVERELY RUSTED THROUGH AND IN HIS OPINION IS UNSAFE TO DRIVE. A FEW WEEKS LATER, I WAS TRAVELLING TO MY FATHER'S RESIDENCE AND THE BRAKES GAVE OUT. THE TECHNICIAN THAT REPAIRED MY BRAKE LINE ALSO TOLD ME AND DOCUMENTED ON THE BILL THAT THE TRUCK IS REALLY NOT SAFE TO DRIVE. I HAVE OWNED THIS VEHICLE FOR 18 YEARS, AND ONLY DRIVEN IT FIVE WINTERS. I WASH THE TRUCK NUMEROUS TIMES DURING THE WINTER TO REMOVE SALT. IT IS MY ONLY VEHICLE, AND I CANNOT AFFORD A NEW ONE. WHY WASN'T THIS INCLUDED IN THE FRAME RECALL FROM TOYOTA?!? NOW I'M NERVOUS ABOUT MY SAFETY AND THOSE ON THE ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311971February 27, 2020
STRUCTURE:BODY
RUST/ROT DAMAGE TO PASSENGER SIDE FRAME. EXTENDS FROM MIDDLE CROSS MEMBER TO REAR CROSS MEMBER. ALSO SIGNIFICANT RUST DAMAGE TO REAR SHOCK MOUNTS. FAILED INSPECTION AS A RESULT. THE REST OF THE CAR IS IN EXCELLENT CONDITION AND WELL MAINTAINED. SAFETY ISSUE FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299973January 16, 2020
SERVICE BRAKES, STEERING, SUSPENSION
I HAVE A 2002 TOYOTA 4RUNNER WITH A SEVERELY RUSTED FRAME. MY VEHICLE HAS LESS THAN 70K ORIGINAL MILES ON IT, NO BODY RUST, BUT AN EXTREMELY RUSTED UNDERCARRIAGE AND FRAME. I FEEL IT IS UNSAFE TO CONTINUALLY DRIVE WITH THIS PROBLEM, AS IT WILL ONLY GET WORSE AND COULD AFFECT OTHER COMPONENTS SUCH AS STEERING, SUSPENSION, BRAKES, ETC. SEEING AS HOW TOYOTA HAS ALREADY HAD A CLASS ACTION LAWSUIT AGAINST THEIR TRUCKS OF THE SAME YEAR FOR UNSAFE RUSTED FRAMES, I FEEL MY 4RUNNER SHOULD BE INCLUDED IN THE FRAME REPLACEMENT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229403July 4, 2019
SERVICE BRAKES, POWER TRAIN
WHEN THE CHECK ENGINE LIGHT IS ILLUMINATED, THE TRACTION CONTROL AND ANTI LOCK BRAKE FEATURES ARE AUTOMATICALLY DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217338June 2, 2019
STRUCTURE:BODY
VEHICLE HAS 188,400 MILES, RUNS FLAWLESSLY. BOUGHT 2005, 45K MILES,TOYOTA DEALER CERTIFIED USED SUV. ROTTED THRU REAR TRANSFER CASE 3 YRS AGO, REPLACED FROM A WRECK. SEVERE PROGRESSIVE ENTIRE FRAME RUST/ROT NOTED IN YEARLY PA INSPECTIONS, NOW CANT PASS INSPECTION & PILLARS ALMOST ROTTED THRU..UNSAFE TO DRIVE. EXTREMELY DISAPPOINTED CANT PULL TRAILER SAILBOAT & M'CYCLES, NOW SITS IN DRIVEWAY USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217310June 1, 2019
STRUCTURE:BODY, POWER TRAIN
I PURCHASED THE 2002 4RUNNER IN 2014. AT THAT TIME, THE 4RUNNER ONLY HAD 79,000 MILES AND HAD BEEN CARED FOR METICULOUSLY. I HAVE TAKEN THE CAR IN FOR ROUTINE SERVICE OVER THE PAST 5 YEARS. UPON TAKING THE 4RUNNER IN DUE TO A VIBRATION AND CHECK OF THE DIFFERENTIAL, THE MECHANIC CALLED ME IN TO LOOK AT THE FRAME WHILE IT WAS UP ON THE LIFT. BELOW IN THE ATTACHED PHOTOS, THERE IS EXTENSIVE RUSTING OF THE REAR DIFFERENTIAL, AXLE AND FRAME. THE VEHICLE WAS STATIONARY AND THE ISSUE WAS FOUND DURING ROUTINE MAINTENANCE. THE RUSTED FRAME AND DIFFERENTIAL HAVE RENDERED THIS VEHICLE PRACTICALLY VALUELESS AND UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209402May 23, 2019
STRUCTURE:BODY
VERY EXCESSIVE RUSTING AND CORROSION ON THE FRAME NEAR WHERE THE LEADING ARM ATTACHES ON THE PASSENGER SIDE. HOLE HAS DEVELOPED VERY QUICKLY, ONLY IN THE SPAN OF A COUPLE YEARS. WHEN GOING AROUND LEFT CORNER >15MPH, A CLUNKING NOISE CAN BE HEARD FROM THE PROBLEM AREA. VERY OCCASIONALLY A SIMILAR NOISE CAN BE HEARD WHEN GOING THROUGH RIGHT TURNS. VEHICLE HAS SPENT MOST OF ITS LIFE IN SOUTHERN MINNESOTA, ALTHOUGH SOME TIME HAS BEEN SPENT IN SOUTH FLORIDA. REPAIR WILL BE NECESSARY SOON, AS I'M STARTING TO NOT FEEL SAFE DRIVING LONG DISTANCES OR AT HIGHWAY SPEEDS (70+ MPH). THANK YOU, HAVE A NICE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208039May 16, 2019
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
RIGHT FRAME RAIL IS VERY RUSTED TO THE POINT OF NON REPAIR. UNABLE TO REPAIR SUSPENSION DUE TO UNABLE TO REMOVE BOLTS THAT HOLD SUSPENSION TO FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196149April 14, 2019
UNKNOWN OR OTHER, STRUCTURE:BODY
WE PURCHASED A 4RUNNER FOR OUR 18 YEAR OLD DAUGHTER TO DRIVE THINKING IT WOULD BE SAFE, ESP IN MN. SHE WAS DRIVING HOME FROM COLLEGE (130 MILES) AND NOTICED IT HAD A BAD VIBRATION, ESPECIALLY OVER 40 MPH. IT WAS VERY DIFFICULT TO DRIVE. WE WERE OUT OF TOWN AND WHEN WE GOT BACK, BROUGHT IT TO THE SHOP, ONLY TO BE TOLD THE FRAME WAS RESPONDED BEYOND REPAIR (SEE PHOTOS). NOT ONLY DOES THAT SCARE ME FOR MY DAUGHTER, BUT SHE HAS BEEN DRIVING IT A FEW YEARS AND HAD FRIENDS AND OTHER FAMILY MEMBERS IN THE VEHICLE. THE VEHICLE HAS RELATIVELY LOW MILES FOR IT'S AGE AND BASED ON TOYOTAS REPUTATION OF LONGEVITY, WE NEVER EXPECTED THIS SORT OF ISSUE. WE'RE THANKFUL SHE WASN'T HURT, BUT ARE CONCERNED ABOUT OTHERS DRIVING A VEHICLE AND NOT KNOWING IT COULD LITERALLY BREAK IN HALF WHILE DRIVING DOWN THE ROAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194759April 8, 2019
STRUCTURE:BODY, SERVICE BRAKES
THE FRAME OF THIS 4RUNNER HAS BEEN EXPERIENCING EXCESSIVE RUST SINCE THE TIME I GOT IT USED FROM A DEALER. ONCE THEIR UNDERCOATING WORE OFF, MY MECHANIC REPLACED RUSTED UP BRAKE LINES BACK ABOUT 9 YEARS AGO. HE SAID IT WAS BECAUSE THE FRAME WAS VERY RUSTY AND THEY DID A NEW RUST TREATMENT. FOR THE PAST FEW YEARS I HAVE BEEN BATTLING ISSUES RELATED TO THE FRAME. A PLATE WAS PUT IN TO STRENGTHEN AN AREA. IT ONLY HAS 164K ON IT, I REBUILT THE TRANSMISSION AT 125K, AND THE BODY IS IN GOOD SHAPE. JUST THAT THE RUST IS SPREADING EVERYWHERE UNDERNEATH. WE TRIED TO GET IT ADDRESSED IN THE PREVIOUS TOYOTA FRAME RECALL BUT IT WAS NOT FOR THIS AGE FOR WHATEVER REASON. EVERY REPAIR HAS BEEN MORE DIFFICULT DUE TO RUSTING BOLTS, MUFFLERS RUSTING EARLY, BRAKE LINES BUSTING DUE TO RUST, THE TOW HITCH RUSTED THROUGH. NOW THERE IS A GAPING HOLE IN THE REAR SIDE OF THE FRAME SUPPORTING THE CAB. AFTER BEING UNDER THE CAR TRYING TO SCRAPE RUST OFF, AND TO PUT SOME RUST RESTORE/PROTECTION, I SAW THE NEW HOLE AND GOT FED UP. SO I SEE YOU ARE NOW INVESTIGATING THIS YEAR 4RUNNER TO ADD TO THEIR RECALL. PLEASE...DO! SOMETHING SERIOUS COULD HAPPEN WHILE DRIVING IT AND IT WILL JUST STAY MOSTLY PARKED UNTIL THIS IS RESOLVED. BRAKE FAILURE WHEN MY SON WAS DRIVING WAS ALREADY SCARY ENOUGH. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193162April 1, 2019
STRUCTURE:BODY
VEHICLE FRAME HAS CORRODED, FRACTURED ESPECIALLY ON PASSENGER REAR OF VEHICLE. MANY HOLES ALONG FRAME. WAS HEARING LOUD THUNKING IN REAR OF VEHICLE TOOK IT IN FOR A VISUAL INSPECTION AND FOUND THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187330March 17, 2019
STRUCTURE:BODY, STEERING, SUSPENSION
I WAS DOING AN OIL CHANGE AND NOTICED THAT THE FRAME WAS RUSTED VERY BADLY . I THINK THAT THERE SHOULD BE A RECALL ON THIS MODEL 3RD GEN 4RUNNER (1999-2002)THIS IS THE SAME FRAME AS THE TRUCK THAT WAS RECALLED ,SO THIS SHOULD BE INCLUDED .IF THIS FRAME BREAKS IT WILL HURT OR KILL SOME ONE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185623March 10, 2019
STRUCTURE:BODY, ENGINE, STEERING
FIRST, THE MOTOR BLEW FOR NO REASON AT 152,000 MILES. I REBUILT THE CAR AND HAD A NEW MOTOR PUT IN. I WAS NOT AWARE OF THE RUSTING FRAME ISSUE, HOWEVER, AFTER DRIVING THE VEHICLE WITH A LOVELY NEW REBUILT MOTOR FOR ABOUT ONE YEAR, THE FRAME ROTTED BEYOND REPAIR CAUSING THE POWER STEERING TO GO OUT. I DON'T DRIVE MUCH, SO THERE WAS NO EXCESSIVE EXPOSURE TO SALT. THE CAR WAS PARKED IN MY DRIVEWAY. IT WAS AN EXCEPTIONALLY COLD DAY. I STARTED THE VEHICLE AND FOUND THE POWER STEERING FLUID HAD FROZEN AND LOST ALL THE FLUID AS A RESULT OF THE STEERING RACK BEING RUSTED AND WEAKENED. THE REPAIR SHOP TOLD ME THAT THE FRAME AND ROCKER PANELS ARE SEVERELY COMPROMISED TOO BADLY TO BOTHER FIXING THE STEERING RACK. THE CAR IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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