Toyota 4Runner Complaints (1997)

261 consumer complaints on file.

#764331July 16, 2002
SUSPENSION:REAR
VEHICLE WAS RECALLED FOR POTENTIAL ROLLOVER PROBLEM CORRECTION. FACTORY RECOMMENDED SPRINGS AND STOPS INSTALLED. CAR NOW RIDES LESS STABLY THAN IT DID. TOP TIPS MORE AND WHEN GOING OVER BUMP SPRINGS AND SHOCKS BOTTOM OUT. FACTORY REP RECOMMENDED TIRE AND SHOCK REPLACEMENT TO CORRECT PROBLEM AFTER $850 IN REPAIRS VEHICLE RIDES THE SAME. TOYOTA AND DEALER SAY THIS IS A NHTSB DESIGNED MODIFICATION WHICH THEY CAN'T REVERSE. THEY HAVE REVIEWED INTERNALLY WITH THEIR LEGAL DEPARTMENT AND REFUSE TO DO ANYTHING ELSE. I CONTEND THEIR DESIGN IS DEFECTIVE (DIMINSHED RIDE QUALITY AND LESS TOP STABILITY). CAN YOU HELP?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566905July 12, 2002
TIRES, SERVICE BRAKES, HYDRAULIC, VISIBILITY, STRUCTURE:BODY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES VEHICLE EXPERIENCED A TIRE BLOWOUT, NO SPECIFIC TIRE INFORMATION GIVEN. *SLC ONE MONTH AFTER HAVING THE VEHICLE, A TIRE BLEW, WITH HOLES THROUGHOUT IT, AS IF SOMEONE HAD SHOT IT, CLEARLY IT WAS A DEFECTIVE TIRE TO BEGIN WITH. WHEN THE DEALERSHIP WAS NOTIFIED THEY REFUSED TO REPLACE THE TIRES . THE CONSUMER WAS VERY DISSATISFIED WITH THOMPSON DEALERSHIP IN HOW THEY HAVE CHOSEN TO HANDLE MATTERS. CONSUMER IS REQUESTING IMMEDIATE ATTENTION CONCERNING MATTER. BRIEFLY READ OTHER INCIDENTS OCCURRED WITH IN THE PURCHASING OF THE VEHICLE. *CB THE BRAKES HAD TO BE REPLACED WITH ONLY 35,000 MILES ON THE VEHICLE, THE SUN VISOR FELL OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013291July 3, 2002
SUSPENSION
THE VEHICLE HAS A VIBRATION UNDERNEATH THE VEHICLE AND A CLUNKING NOISE. THE DEALERSHIP IS AWARE OF THE PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013025July 1, 2002
SUSPENSION:REAR
PARTS FOR RECALL 02V021000 CONCERNING REAR SUSPENSION HAVE NOT BEEN AVAILABLE FOR OVER 2 MONTHS, AND DEALERSHIP DIDN'T KNOW WHEN THEY WILL BE AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012566June 25, 2002
SUSPENSION:REAR
RECALL 02V021000/ REAR SUSPENSION. PARTS WERE NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009998May 16, 2002
SUSPENSION:REAR, SEATS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:REARVIEW MIRRORS/DEVICES, UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE TRAVELING ON THE HIGHWAY THE TRUCK HAS A THUMPING NOISE COMING FROM THE REAR. THE DEALERSHIP IS AWARE OF THE PROBLEM.*JB THE RIGHT REAR SEAT WILL NOT FOLD. THE BRACKETS HAVE BEEN REPLACED TWICE AND THE SEAT IS STILL HALF WAY FOLDED. ALSO THE DOOR INDICATOR LIGHT ILLUMINATES AND DOES NOT GO OFF AND THE LOCKS WILL NOT LOCK. THEY WERE INSPECTED AND NO PROBLEM WAS FOUND. THE DRIVER SIDE MIRROR IS FALLING. THE BRAKES NEEDED REPAIRS PERFORMED. THE FRONT ROTORS HAD EXCESSIVE ROUT OUT. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008159April 22, 2002
SUSPENSION:FRONT:SHOCK ABSORBER
WHILE TRAVELING AT 45 MPH CONSUMER RAN OVER A SMALL OBJECT ON ROAD, CAUSING VEHICLE TO FLIP. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008073April 19, 2002
SUSPENSION
MFR'S# SSC & NHTSA# 02 V 021 000/REAR SUSPENSION: CONSUMER STATES DEALER (ANDY DODGE TOYOTA; SAINT ALBANS, VT; PHONE# 802/527-7512) WANTS TO CHARGE FOR RECALL REPAIRS. MANUFACTURER CONTACTED DEALER AND DEALER REFUSES TO HONOR RECALL WITHOUT CHARGE. NLM IN ORDER FOR RECALL REPAIRS TO TAKE PLACE, THE DEALER HAS TO TAKE APART THE SWAY BARS. THIS PARTICULAR VEHICLES SWAY BARS ARE RUSTED AND FROZEN AND THE DEALER WOULD HAVE TO CUT THEM OFF. SINCE THE SWAY BARS AREN'T A PART OF THE RECALL, THE CONSUMER IS EXPECTED TO PAY FOR REPLACEMENT PARTS. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007308April 10, 2002
SUSPENSION, STRUCTURE
WHILE DRIVING AT HIGHWAY SPEEDS IN THE SNOW, VEHICLE LOST DIRECTIONAL STABILITY AND SPUN OUT OF CONTROL, CAUSING A ROLL OVER. VEHICLE WAS TOTALLED. CONSUMER HAS JUST RECEIVED A RECALL NOTICE FOR REAR SUSPENSION.*AK. THERE WERE 2 INJURIES.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8006951April 5, 2002
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING 70 MPH CONSUMER NOTICED THICK SMOKE COMING FROM STEREO. CAUSE OF PROBLEM HAS NOT BEEN DETERMINED BY DEALER AT THIS TIME.*AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006377March 26, 2002
SUSPENSION
WHILE DRIVING THE VEHICLE GREASE LEAKS ON TO THE BRAKE PAD CAUSING BRAKE TO MALFUNCTION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006229March 22, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN DRIVING IN WET CONDITIONS VEHICLE SLIDES ERRATICALLY. CONSUMER HAS HAD FIVE ACCIDENTS DUE TO THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005537March 13, 2002
SEATS
METAL WHERE BOLTS CONNECT TO THE SEATS HAVE COME THROUGH, CAUSING SEAT TO WOBBLE WHEN ACCELERATING. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004030February 13, 2002
SEAT BELTS:FRONT:ANCHORAGE
CONSUMERS CHILD WAS PLAYING IN VEHICLE WHEN THE SEAT BELT WRAPPED AROUND HIS NECK, WHEN HE TRIED TO REMOVE IT, IT WOULD NOT RELEASE AND JUST KEPT RETRACTING, CONSUMER STATES THAT HER SON TURNED PURPLE AND COULD NOT CATCH HIS BREATH BECAUSE THE SEAT BELT WOULD NOT RELEASE. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#757350January 25, 2002
TIRES
RIGHT REAR (PASSENGER SIDE) TIRE "LET GO" WHILE DRIVING DOWN THE INTERSTATE SOUTH OF PUEBLO, CO. THE TIRE DID NOT BLOW OUT. TREAD SEPARATION WAS THE OUTER SIDE OF THE TREAD AND SIDEWALL. TIRE FAILURE WAS NOT CAUSED BY LOW AIR PRESSURE AS ALL HAD BEEN CHECKED THAT MORNING (34LBS). NO NAILS OR OTHER PUNCTURES WERE OBSERVED BY ME OR THE DEALER. THIS TIRE FAILED BECAUSE IT WAS FAULTY. THE LOCAL FIRESTONE REP ASSUMES NO RESPONSIBILITY FOR THE PRODUCT FAILURE. ALL 4 TIRES WERE NEW AND HAD ABOUT 30,000MI ON THEM.*AK (DOT NUMBER: W272WL1499 TIRESIZE: P265/70R18)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752893October 3, 2001
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
INITIALLY, BOTH LEFT AND RIGHT REAR AXLE SEALS LEAKED. AXLE FLUID SOAKED REAR BRAKES, CAUSING DANGEROUS BRAKING AND EXCESSIVE WEAR TO THE FRONT BRAKES. AFTER 11 REPAIR VISITS, INCLUDING NUMEROUS AXLE SEAL REPLACEMENTS, BRAKE REPLACEMENTS, AND AXLE REPLACEMENT, THIS DANGEROUS DEFECT PERSISTS. I.E. FLUID STILL VISIBLY LEAKING ONTO REAR BRAKE (PASSENGER SIDE), CAUSING CAR TO VEER TO THE RIGHT WHEN BRAKING, CAUSING EXCESSIVE HEATING OF FRONT BRAKES, AND CAUSING VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751297August 28, 2001
TIRES, STRUCTURE:BODY:DOOR, SEAT BELTS:FRONT:ANCHORAGE
WE HAVE CONTACTED TOYOTA AND THE DEALERSHIP AND THEY ARE UNWILLING TO SEE ANY OF THESE THINGS AS SAFETY HAZARDS. ESPECIALLY DOOR LOCKS, TIRES, SEATBELTS. AND WE WERE NEVER TOLD THE VEHICLE WAS SERVICED BEFORE WE PURCHASED IT "BRAND NEW" IN 1997. WE FOUND THAT OUT IN ERROR AT THE DEALERSHIP (AL HENDRICKSON TOYOTA) WHEN THEY ACCUSED US OF NOT SERVICING OUR VEHICLE. THE SUV WAS CLEARLY A LEMON ALL ALONG. WE TOOK THE VEHICLE TO BE SERVICED BUT THE DEALERSHIP CONVENIENTLY HAS NO RECORDS OF US, EVEN WHEN PROVIDED WITH DOCUMENTED PROOF (RECEIPTS). THERE COMPUTER SAYS "WE DID NOT COME INTO SERVICE OUR VEHICLE." THE 1997 4-RUNNER IS A SAFETY HAZARD. (DOT NUMBER: N/A TIRESIZE: P265/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750950August 22, 2001
ENGINE AND ENGINE COOLING:ENGINE
PREMATURE FAILURE OF HEAD GASKETS, TOYOTA REFUSED TO COVER REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785006April 14, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:STARTER ASSEMBLY
CONSUMER STATED ECM/STARTER FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560633April 1, 2001
TIRES:TREAD/BELT
TIRES HAVE BLOWN OUT 3 TIMES WITH PEELING TIRES, 7-5-00, 7-28-00, 7-29-00, BRIDGESTONE DUELER H/T. (P265/70R16) TIRES HAVE BEEN REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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