Subaru Outback Complaints (2019)

1,036 consumer complaints on file.

#11365189October 19, 2020
ELECTRICAL SYSTEM
BATTERY DRAINS AND IS DEAD AFTER A COUPLE OF DAYS IF NOT STARTED OR DRIVEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365174October 19, 2020
ELECTRICAL SYSTEM
THE BATTERY DIED WITHOUT WARNING ON SEPTEMBER 17. THE CAR WAS JUMPED AND BROUGHT TO DEALER. DEALER SAID TESTED BATTERY AND FOUND TO BE 477 CCA. DID NOT REPLACE BATTERY. THEN ON OCTOBER 16TH THE BATTERY DIED AGAIN. THIS TIME CORROSION AND LEAK FOUND ON POSITIVE PART OF BATTERY. TOOK TO THE SAME DEALER, TOLD BATTERY WAS INDEED BAD AND REPLACED BATTERY. THERE IS NO WARNING OF LOW VOLTAGE IN BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363917October 12, 2020
VISIBILITY/WIPER
WHEN STOPPED AT AN INTERSECTION ON 9/27/2020, THE WINDSHIELD SPONTANEOUSLY CRACKED. NEITHER MY WIFE NOR I SAW ANYTHING PHYSICALLY STRIKE THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364003October 12, 2020
VISIBILITY/WIPER
I HAVE HAD TO REPLACE 2 WINDSHIELDS IN 6 MOS. I HAVE NEVER EXPERIENCED THIS MANY DAMAGED WINDSHIELDS. THE OFFENDING INCIDENTS BOTH TOOK PLACE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363555October 9, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 45 MPH, A PEBBLE HIT THE FRONT WINDSHIELD AND CRACKED ABOUT 10 INCHES OF THE PASSENGER SIDE GLASS. THE CONTACT FELT THAT THE MATERIAL OF THE WINDSHIELD WAS NOT SAFE. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO PROVIDED A QUOTE FOR GLASS REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362918October 5, 2020
ELECTRICAL SYSTEM
SECOND TIME BATTERY WAS DRAINED. ALTERNATOR IS OK. IT IS DRIVEN EVERY WEEK INCLUDING HIGHWAY MILES. DEALERSHIP SAYS THERE ARE NO ISSUES WITH THE CAR. IT HAD BEEN PARKED IN DRIVEWAY 1 1/2 DAYS. PREVIOUSLY HAD A PROBLEM WITH RADIO CHANGING VOLUME BY IT SELF AND HORN HONKING WITHOUT TOUCHING THE CENTER OF DRIVING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362299October 1, 2020
ELECTRICAL SYSTEM
THE CAR HAD ONLY 6817 MILES ON IT WHEN WE BOUGHT IT ABOUT THREE WEEKS AGO. THE CAR RAN FINE WHEN IT WAS DELIVERED, BUT TODAY, AFTER FINALLY REGISTERING AND RECEIVING THE NY PLATES (DELAYED BY COVID-19), WE TRIED TO START IT AND NOTHING HAPPENED. CHECKING THE BATTERY WITH MY VOLTMETER INDICATED ONLY 4 VOLTS REMAINING. THIS IS AFTER JUST SITTING IN OUR DRIVEWAY FOR THE PAST THREE WEEKS NOT USING THE CAR AT ALL. EITHER THE BATTERY IS FAULTY OR SOMETHING IN THE ELECTRICAL SYSTEM IS SLOWLY DRAINING THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362033September 30, 2020
VISIBILITY/WIPER
I PURCHASED MY 2019 SUBARU OUTBACK ON NOVEMBER 23, 2019. ON FEBRUARY 15, 2020 ON A COLD WINTER MORNING I WAS DRIVIING TO WORK AND TURNED ON THE DEFROST TO HIGH AND THE WINDSHIELD JUST CRACKED. CURRENTLY, THE CRACK HAS TRAVELED FROM END TO END ON THE WINDSHIELD. THE COST TO REPLACE IT IS AROUND $ 800. I FEEL THAT SUBARU NEEDS TO TAKE RESPONSIBILITY BECAUSE THIS ISSUE IS OCCURRING WAY TOO OFTEN. IT SEEMS THAT THE WINDSHIELDS ARE TOO THIN. MY VEHICLE IS EQUIPPED WITH THE EYESIGHT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361719September 29, 2020
ELECTRICAL SYSTEM
I BOUGHT THE CAR IN JULY 2019 THE TOURING MODEL IN MAY THE CAR WAS DEAD A TOW COMPANY CAME GOT IT STARTED. THE NEXT DAY DEAD AGAIN THIS TIME IT WAS TOWED TO THE DEALER. I'D HEARD FROM THE TOW GUY A CLASS ACTION SUIT ABOUT THE BATTERY. NOW SEPTEMBER 25 ALL BACKED TO GO FOR A WEEKEND EVENT WITH DOG, DEAD. WE UNPACKED LOADED A DIFFERENT CAR. SUBARU IS SAYING THEY NO NOTHING ABOUT IT AND IT'S PROBABLY MY DRIVING HABITS. THEY ASSUME I DON'T DRIVE MUCH IT'S NOW GOT 17K ON IT. I'M GOING TO BE TRAVELING ALL OVER WITH MY DOG TO SOME AREAS THAT ARE REMOTE. EVERYONE IS LEARNING OF THE ISSUE AN NOW I CAN'T SELL IT IN GOOD FAITH AND IT'S WORTHLESS TO TRADE. EACH TIME IT'S DIED IT'S BEEN IN THE GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361707September 29, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE BATTERY WAS REPLACED FIVE TIMES SINCE THE VEHICLE WAS PURCHASED IN NOVEMBER 2019. THE VEHICLE FAILED TO START WHEN PARKED FOR AN EXTENDED PERIOD. THE CONTACT WAS UNABLE TO UNLOCK THE VEHICLE OR ACCESS THE BATTERY TO RECHARGE THE BATTERY. THE VEHICLE WAS TAKEN TO AUSTIN SUBARU (8100 BURNET ROAD, AUSTIN, TX 78757, (512) 220-0930) AND THE BATTERY AND BODY CONTROL MODULE WAS REPLACED. THE FAILURE RECURRED AFTER THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED A LOANER. THE FAILURE MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361266September 26, 2020
VISIBILITY/WIPER
WINDSHIELD ON 2019 SUBARU OUTBACK WITH APPROXIMATELY 10000 MILES CRACKED WITH CRACK EXTENDING INTO THE FIELD OF VISION. WHILE DRIVING ON A LOCAL HIGHWAY, THE WINDSHIELD WAS APPARENTLY HIT BY A SMALL STONE IN THE LOWER LEFT CORNER OF THE WINDSHIELD BELOW THE WIPER CAUSING A VERY SMALL CHIP THAT COULD ONLY BE FELT WITH A FINGERNAIL. THE VEHICLE WAS PARKED AND UPON RETURNING, A CRACK HAD SPREAD DOWNWARD TO THE EDGE OF THE WINDSHIELD AND UP AND TO THE LEFT ACROSS THE FIELD OF VISION. UPON INVESTIGATING, WE FOUND MANY REPORTS OF RECENT MODELS OF SUBARU SUV'S EXPERIENCING WINDSHIELD CRACKING, PARTICULARLY IN THIS AREA OF THE WINDSHIELD WITH EITHER A VERY MINOR IMPACT OR EVEN NO IMPACT. A SUBARU TSB WAS ISSUED IN 2015/2016 COVERING THIS PROBLEM BUT IT APPEARS THE ISSUE HAS NOT BEEN FIXED IN MODEL YEARS FROM 2017 TO 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359971September 19, 2020
VISIBILITY/WIPER
WINDSHIELD SEEMED TO SPONTANEOUSLY CRACK WHILE DRIVING ON A RESIDENTIAL STREET AT LESS THAN 20 MPH. I HEARD A POP, THOUGH I DID NOT SEE ANYTHING HIT THE WINDSHIELD, AND A CRACK ABOUT 22 INCHES LONG IMMEDIATELY APPEARED ON THE LEFT SIDE OF WINDSHIELD. THE CRACK IS ABOUT HALFWAY UP, AND STARTING ON THE LEFT EDGE. UPON INSPECTION THERE IS A VERY TINY CHIP, ABOUT THE SIZE OF A POPPY SEED, NEAR THE EDGE OF THE WINDSHIELD, BUT NO OTHER EVIDENCE OF THE WINDSHIELD BEING HIT WITH A ROCK OR OTHER OBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355557September 17, 2020
VEHICLE SPEED CONTROL
STOP AT A LIGHT SOME TIMES WHEN THE GREEN LIGHT COME ON AN THE VEHICLE IN FRONT MOVE THE VEHICLE ACCELERATE AND NOT ONLY AT RED LIGHTS SOME TIMES WHEN FOLLOWING VEHICLES MY VEHICLE SLOW DOWN AND WHEN THE OTHER VEHICLE MOVE MY ACCELERATE BY HIMSELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355292September 16, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED TOO EASILY (ON ROAD) FOR A VEHICLE MARKETED FOR "OFFROADS". NO COVERED UNDER WARRANTY. SEEMS TO BE A COMMON ISSUES FOR THE VEHICLE. NO RECALLS OR ACKNOWLEDGEMENT FROM SUBARU USA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355211September 15, 2020
ENGINE
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AN UNKNOWN SPEED, THE ACCELERATE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER LIVERMORE SUBARU LOCATED AT 3600 LAS POSITAS RD, LIVERMORE, CA 94551, (925) 344-5466 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED SHE EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 9.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355257September 15, 2020
UNKNOWN OR OTHER
HAVE 10,000 MILES ON MY 2019 SUBARU AND HAVE BEEN STRANDED TWICE BECAUSE OF BATTERIE. SUBARU HAVE CHANGED TWO BATTERIES SO FAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354885September 14, 2020
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING ABOUT 45 MPH, SHE HEARD AN ABNORMAL NOISE AND NOTICED A CRACK ON THE WINDSHIELD. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED 3 TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,985.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354113September 10, 2020
UNKNOWN OR OTHER
I HAVE OWNED THIS VEHICLE SINCE LATE MAY 2019 AND I HAVE HAD TO REPLACE 4 WINDSHIELDS DUE TO CRACKS THAT DEVELOPED FROM BOTH MINOR ROCK STRIKES AND WHEN NOTHING HAS DAMAGED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354269September 10, 2020
ELECTRICAL SYSTEM
THE BATTERY CONTINUALLY DIES ON THIS VEHICLE. THE FIRST TIME IT WAS JUST A FEW WEEKS AFTER WE PURCHASED IT, BRAND NEW. WE'VE OWNED THE CAR FOR ABOUT A YEAR (AND IT ONLY HAS AROUND 6,000 MILES) AND THE BATTERY HAS DIED 4 TO 5 TIMES. MOST TIMES WE CAN JUMP IT OR THE DEALERSHIP DOES. THIS TIME THE BATTERY IS DEAD AND CANNOT BE JUMPED. THE DEALER REFUSES TO LOOK INTO THIS ISSUE FURTHER, OTHER THAN BY RECHARGING THE BATTERY. WE'RE HOPING TO GET IT REPLACED THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353688September 8, 2020
ENGINE
SMELL ANTIFREEZE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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