Subaru Outback Complaints (2019)

1,036 consumer complaints on file.

#11412986April 20, 2021
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, FACING FORWARD ON HER INCLINED ICED DRIVEWAY, WHEN THE VEHICLE BEGAN TO ROLL DOWN. THE CONTACT STATED SHE DID NOT USE THE EMERGENCY BRAKES WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED TO LOCAL DEALER RIVERHEAD BAY SUBARU (1521 OLD COUNTRY RD, RIVERHEAD, NY 11901: (631) 727-4000) AND SHE WAS INFORMED THE CAUSE OF THE FAILURE WAS DUE TO THE ICE AND THE NO USE OF EMERGENCY BRAKES. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,214.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412788April 19, 2021
ELECTRICAL SYSTEM
THE ELECTRIC PASSENGER SIDE WINDOW WAS GOING UP AND DOWN ON ITS OWN WHILE I WAS DRIVING....THINKING SOMETHING WAS STUCK IN THERE,, I PULLED OVER TO CHECK AND THERE WAS NOTHING BLOCKING IT BUT I FINALLY GOT IT SHUT.. THEN, LATER IN THE WEEK, AFTER HAVING THE REAR GATE OPEN FOR ABOUT 15 MINS. LOADING IT, THE CAR WAS DEAD. IT HAD TO BE JUMPED. ONCE RUNNING, THE BEEPER WOULD NOT STOP BEEPING IN THE REAR GATE. I COULD NOT OPEN THE REAR GATE, SO I HAD TO DRIVE IT TO THE DEALER FOR A RESET. TODAY, AS GOT IN IT AND ONCE STARTED, THE ELECTRIC EYE WAS DISENGAGED ALONG WITH BST ON STARTUP. THE CAR IS GOING TO THE DEALERSHIP AGAIN ON APRIL 21ST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412859April 19, 2021
ELECTRICAL SYSTEM
BATTERY FAILED AND WILL NOT RECHARGE. HAD TO REPLACE IT. OUTBACK IS ONLY 27 MONTHS OLD. FAILED AFTER SHORT TRIP TO LIBRARY. HAD TO HAVE IT JUMPED TO GET HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408527April 17, 2021
ELECTRICAL SYSTEM
OUTBACK WAS PURCHASED IN JUNE OF 1919. IN MID JANUARY OF 2020 I HAD TO HAVE IT JUMP STARTED TWICE. TOOK IT TO DEALER. THE VEHILCE MILAGE WAS UNDER 2000. THEY DID A "PARASITE" CHECK TO LOOK FOR ELECTRICLE LEAKS. FOUND NONE SUGGESTED I ATTACH A BATTERY TENDER IN WINTER. SO I DID. AS LONG AS I KEEP THE TENDER ATTACHED IN THE WINTER, THE VEHICLE STARTS- SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408523April 17, 2021
ELECTRICAL SYSTEM
IN 2019THE BATTERY ON THE VEHICLE DRAINED WHILE ON A CAMPING TRIP TO THE DESERT, WHICH LEFT US STRANDED. WE GOT IT JUMPED AND DROVE HOME. SUBARU DEALER SAID THAT THEY WOULD INSTALL NEW COMPUTER SOFTWARE TO FIX. IN 2021, WE TOOK CAR TO SUBARU FOR 36K CHECKUP. THEY SAID THE BATTERY NEEDED TO BE REPLACED. WE ARE WORRIED ABOUT BEING STRANED AGAIN IF WE GO TO REMOTE DESTINATIONS. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408534April 17, 2021
VISIBILITY/WIPER
WINDSHIELD CRACKED WITHOUT EXTERNAL CAUSE AS I WAS EXITING THE GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408566April 17, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
CAR BATTERY OFTEN DIES - ESPECIALLY IF I OPEN THE DOOR EVEN FOR 5 MINUTES. IT OFTEN WON'T START AND THE REAR GATE OFTEN DOES NOT OPEN OR CLOSE. IT HAS EVEN OPENED ON ITS OWN. THE DEALERSHIP MECHANIC SAYS THE FACTORY BATTERY IS NOT ADEQUATE TO POWER THE CAR WITH ALL ELECTRICAL COMPONENTS. THEY REPLACED ORIGINAL BATTERY BECAUSE IT WAS LEAKING. THE BATTERY TESTED WELL BELOW WHAT THE SUBARU MANUAL SAYS IT SHOULD. I AM THE FIRST OWNER (CAR WAS A DEALERSHIP LOANER) AND THIS HAS HAPPENED SINCE I GOT IT IN 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408415April 16, 2021
UNKNOWN OR OTHER
DEAD BATTERY EVEN WHEN I TAKE THE CAR OUT FOR SHORT DRIVES I READ IT'S CAUSES BY ELECTRICAL PROBLEM THAT DRAINS THE BATTERY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407584April 12, 2021
VISIBILITY/WIPER
AFTER OWNING THE VEHICLE 2 MONTHS, THE WINDSHIELD CRACKED FOR NO APPARENT REASON. THE WINDSHIELD WAS REPLACED ON JAN. 12TH, 2021. ON APRIL 9TH, THE WINDSHIELD CRACKED AGAIN FOR NO APPARENT REASON, THIS TIME ON THE DRIVER'S SIDE. BOTH TIMES THE VEHICLE WAS IN MOTION BUT DIDN'T GET HIT BY ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407189April 9, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, HE NOTICED THAT THE FRONT WINDSHIELD WAS CRACKED. THE VEHICLE WAS TAKEN TO AUSTIN SUBARU (8100 BURNET RD, AUSTIN, TX 78757, (512) 220-0930) TO BE DIAGNOSED. HE WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS REPLACED HOWEVER, WHILE DRIVING 55 MPH, A ROCK STRUCK AND CRACKED THE NEW WINDSHIELD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407210April 9, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THE FRONT PASSENGER'S SIDE WINDSHIELD WAS CRACKED. THE WINDSHIELD WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,732.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407287April 9, 2021
ELECTRICAL SYSTEM
BATTERY DEAD, NO ELECTRICAL FUNCTION FROM CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404536April 8, 2021
ELECTRICAL SYSTEM
2019 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO BATTERY FAILURE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406642April 6, 2021
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
I WENT TO DRIVE MY CAR AND NOTICED A LARGE WINDSHIELD CRACK THAT IS GETTING LARGER. THERE WAS NO TRAUMA OR EVENT THAT CAUSED THIS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406482April 5, 2021
VISIBILITY/WIPER
FRONT WINDSHIELD CRACKED ON ITS OWN LAST SATURDAY (4/3/21) WHILE PARKED OUTSIDE MY BUSINESS. NO SIGNS OF ANY DAMAGE ELSEWHERE ON THE VEHICLE AND NONE OF MY EMPLOYEES SAW ANYONE NEAR MY CAR.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406332April 4, 2021
ELECTRICAL SYSTEM
VEHICLE PURCHASED Q2 2020. BATTERY HAS COMPLETELY DISCHARGED TWICE DESPITE NOTHING BEING LEFT ON AND VEHICLE IN CONSTANT USE. BATTERY JUMP STARTER UNABLE TO DETECT ANY VOLTAGE AND COULD NOT JUMP BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406227April 3, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
WINDSHIELD CRACK THAT STARTED FROM THE BOTTOM EDGE OF WINDSHIELD. I LITERALLY WOKE UP TO A CRACK THAT DEVELOPED OVERNIGHT AFTER A REGULAR COLD NIGHT IN RENO NV. THE CRACK CONTINUED GROWING SINCE THEN. I HAVE NEVER OWN A VEHICLE THAT HAS CRACKED ITS WINDSHIELD JUST BECAUSE IT IS A COLD NIGHT. VEHICLE WAS PARKED OVERNIGHT WHEN CRACK DEVELOPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405796March 31, 2021
ELECTRICAL SYSTEM
REAR HATCH DOOR BEING OPENED DRAINED BATTERY TO THE POINT WHERE THE CAR HAD TO BE JUMP STARTED. THE REAR HATCH WAS ONLY OPEN FOR ABOUT FIVE HOURS WITH NO LIGHTS OR ELECTRICAL SYSTEMS ON. I HAVE NOT BEEN ABLE TO USE THE VEHICLE WITHOUT JUMP STARTING IT UNTIL A NEW BATTERY WAS INSTALLED. VEHICLE HAS ONLY 30,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405662March 30, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS IN THE DRIVEWAY, WITHOUT IMPACT A CRACK DEVELOPED ON THE PASSENGER'S SIDE OF THE VEHICLE TO THE MIDDLE OF THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405370March 29, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
MY WINDSHIELD SEEMS TO CRACK/CHIP UNREASONABLY EASY. THE FIRST CRACK WAS A FEW WEEKS AGO. I DIDN'T SEE ANYTHING HIT IT. IT JSUT STARTED CRACK. THIS MORNING, I GOT ANOTHER CHIP AND IT'S NOW SPREADING ALSO. I NOW HAVE TWO CRACKS IN MY WINDSHIELD AND NUMEROUS CHIPS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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