Subaru Outback Complaints (2022)

465 consumer complaints on file.

#11515801April 6, 2023
VISIBILITY/WIPER
Early morning after sitting in the parking garage overnight, a crack randomly appeared from top middle portion of the front windshield and propagated vertically down the center of the windshield. The crack later spread through the center of the windshield after a few days. There appeared to be no other damage around the origin of the crack (center windshield area) nor was it due to negligence - the cause is unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515733April 6, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2022 Subaru Outback. The contact stated while driving 30 MPH, the front windshield cracked without impact. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front windshield to be replaced. The vehicle was repaired but experienced the failure for a second time. The contact took the vehicle back to the local dealer and had the front windshield replaced a second time. The vehicle was repaired but experienced the failure for a third time. The contact took the vehicle back to the local dealer and had the front windshield replaced for a third time. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515488April 4, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
battery failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515103April 3, 2023
VISIBILITY/WIPER
2022 Subaru Outback has has windshield replaced 3 times. And awaiting a new windshield AGAIN for 2 cracks. Current windshield was hit by rocks, within a day of each other. Very small impact site and both immediately cracked to about 6 inches on impact. Continue to spread in heather garage. First windshield hit by rock- cracked on impact, spread like wildfire. 2nd windshield cracked in garage less than a week after installation. Was told it was another rock and not covered under warranty. Not possible. Third windshield was installed, because, after the second windshield was installed, the windshield had a long, scratch in it. Glass company covered that. Now awaiting my fourth windshield to be installed. I have honestly never had this problem before. I have maybe gotten a chip in a window, that could be filled. But this is ridiculous. And expensive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515064April 2, 2023
UNKNOWN OR OTHER
this is the 2nd time in 2 months that my windshield randomly has a large crack in it. It is about 1 foot long starting from lower part of windshield. There is no marks that something hit the windshield no dings either. Had the windshield replaced approximately 1 month ago for the same reason. I there some type of defect with the car?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514504March 29, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Windshield is stress cracking. I am on my 3rd windshield in about 1 year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513604March 24, 2023
VISIBILITY/WIPER
My car was parked in the driveway and I noticed the windshield was cracked when I was leaving my house for the day. The crack started at the bottom of the windshield, under the plastic trim. There’s no visible impact zone to cause this. I called SOA and I’m getting the run around. They told me to get an assessment done to determine if it was an outside force or manufactured defect. The dealership said they are unable to do so. They are not trained to determine that. Because of the runaround I am having to drive with a broken windshield. I do not feel safe doing so. Especially with the windshield cracked with no impact zone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513106March 21, 2023
VISIBILITY/WIPER
I started my car via the mysubaru app so it could warm up. The outside temperature was around 25 and I had full heat via the app..which the front defroster was on. I get to leave and before I pulled away, the windshield cracked, without any cause. It cracked mid-way left side and spread halfway across over the following few days. It is apparent this is a known issue as there appears to be a defect with this generation of windshields and the amount of reported issues. Additionally, I filed a complaint with the BBB and encourage others to report this safety issue to BBB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512751March 20, 2023
VISIBILITY/WIPER
The car was parked in my driveway overnight and developed a cracked windshield without any viable impact from an outside object. The crack is midway up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512293March 16, 2023
VISIBILITY/WIPER
Windshield cracks from a very small pebble. The whole driver side. Windshield is defective. Has not been inspected yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512114March 16, 2023
POWER TRAIN
I purchased a 2022 Subaru Outback Wilderness in August 2021. I've made several complaints to my dealership about issues of the vehicle jerking during deaccelartion, holding high RPM during acceleration, or rough acceleration. Everytime, I've taken the vehicle to the dealership to have to investigate the issue, I've been told the same response, "The technician was unable to replicate the issue." I know there is somethings wrong with my transmission, I've read several other Wilderness owners having the same issue, and their transmissions were replaced at 9,500 miles or less. My vehicle is currently at 15,000 miles, I've maintained it through the dealership in reference to servicing. I've owned a vehicle that previous had a similar issue, and the issue ended up being an issue with the transmission control unit and pressure mechanism inside. The transmission had to be rebuilt because of this issue. I would not recommend owning a 2022 Outback Wilderness to anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511562March 13, 2023
VISIBILITY/WIPER
Windshield started spontaneously cracking from bottom of glass without any sign of rock or glass strike. Dealers will not replace due to manufacturer defects. Vehicle only has 14K miles, less than one year from purchase. After researching outback social forum, this is a problem many other owners with exact model experienced glass spontaneously cracks. Also there was a class action lawsuit against subaru for previous subaru outback model year 2015-2019 for the same exact problem/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511096March 9, 2023
VISIBILITY/WIPER
While sitting stationary on our driveway over the weekend, the windshield of our relatively brand new 2022 Subaru Outback developed a large crack starting from the center bottom and is slowly creeping up. There are no rock chips or any damage that would have caused this crack. Looking online and this is an incredibly common issue and frustration. I'm attempting to have Subaru replace it themselves but I worry the next one will crack in the same amount of time. In all my years of driving and owning cars, I have never experienced a cracked windshield before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510958March 9, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2022 Subaru Outback. The contact stated that while reversing out of his garage, the vehicle made an abnormal sound, and while the transmission was shifted into reverse (R), the vehicle rapidly accelerated, crashing into a tree. The contact stated the vehicle made the abnormal sound again and rapidly accelerated forward, crashing into a fence. The contact sustained injuries to his head and received medical attention. A police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. The VIN was not available. The contact stated the vehicle changed gears and right foot wasn't close to the accelerator during the crash. Medical attention was not required because the head injury was not severe.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11510259March 5, 2023
VISIBILITY/WIPER
The problem is with the windshield. On 12/26/22 a crack about 8" long appeared spontaneously on the passenger side running from the edge straight towards the middle. I drove the car that day and noticed at dusk that another crack appeared, starting at the bottom edge in front of the driver and running upward towards the middle. Both of these occurred with no noticeable impacts from stones. Both cracks have continued to grow over time. I contacted the dealer on 12/31/22 , where they took pictures and notified Subaru. Three weeks later Subaru wanted more, better pictures so the dealer took more. After receiving no response, three weeks later I contacted Subaru through their website. Their response to contact me still has not been fulfilled. Given the nature of these cracks, the expense and safety issues of having extensive cracks, I decided to contact NHSTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510218March 5, 2023
VISIBILITY/WIPER
Needing to replace windshield again due to smallest rock hitting windshield and cracking it. Wind shield has been replaced 3 separate occurrences due to the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509407February 27, 2023
VISIBILITY/WIPER
We had some cold weather in Minneapolis but we were told that Suburu had worked out its cracked windshield issues when we purchased the outback. Not true. A crack developed from the center of the base of windshield and continues a third of the way up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509224February 26, 2023
VISIBILITY/WIPER
I was driving, approximately 50 miles per hour, when my windshield cracked from top center down and across the driver's side obscuring my view and startling me. Nothing struck my windshield and there are no divets or marks other than a clean crack that looks like a stress fracture. There were no other vehicles near me and I was on a paved road. My car is 6 months old with 3300 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509086February 25, 2023
TIRES
The Outback Wilderness comes stock with Yokohama Geolandar A/T 225/65R17. There was 13,300 miles on it from factory new tires. At interstate speed of about 75mph, the tread appears to have fully separated from the sidewalls. The tread was closely inspected for any debris by myself, my dealer, and others and no tire punctures are present. We believe this tire has a manufacturers defect and would like to have it inspected if possible. We have kept the tread, despite asking dealer to save all part of tire, the still managed to lose the part from the rim, thought there as not much left from the accident, it was virtually destroyed. Very unusual in all my years of driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508814February 23, 2023
VISIBILITY/WIPER
The windshield cracked without provocation of a rock or any impact, just cold weather. I don’t feel that the windshield of my “ski car” should just crack if the weather gets cold. I was up skiing at our local mountain before this occurred and heard concerning sounds from the windshield. Lo and behold a few weeks later it cracked on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Outback