Subaru Outback Complaints (2022)

465 consumer complaints on file.

#11529824June 30, 2023
VISIBILITY/WIPER
Our 2022 Subaru Outback windshield cracked for a second time with no clear reason. If there was a rock impact it was very light and not noticeable, certainly not sufficient to cause a crack in any other vehicle I have ever driven. We had a 2018 Subaru Legacy and had the windshield crack twice with little or no impact. This is the second time since new that the Subaru Outback windshield has cracked. I have been driving for thirty five years and have never had a windshield crack in any vehicle ever, even with very firm rock strikes. This will be the fourth Subaru windshield I have replaced in just a few years - the second in a year or so. There was a class action lawsuit already in 2018 on this issue. It is clear that Subaru has not fixed this dangerous problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529208June 27, 2023
UNKNOWN OR OTHER
Sirius radio ads showing up while driving interfering with media console and acting as a distraction hazard. Intentional design flaw. The ad specifically shows up while the car is in motion, not when parked. I have explicitly non-consented these ads due to their hazard and they persist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529149June 27, 2023
ELECTRICAL SYSTEM
Multiple occasions of dead battery or stalling in an intersection have occurred since the car was 6 months old, with mileage of only 3,000 miles. Dead battery accompanied by electrical malfunctions such as loss of nav system, climate control system, and driving safety systems. Battery failure in cold weather in Michigan winter resulting in long waits for tow truck. Loss of heat in very cold temps on a road trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528553June 23, 2023
VISIBILITY/WIPER
While driving my Subaru 2022 Outback with Eyesight Asssist, a 20 inch crack appeared from top left windshield down about 4 inches and across to center of windshield without sound of impact other than plop sound associated with bug hits, not a rock ping. When dealer reviewed, they pointed to a small impact point at center of crack (prior to expansion another 10 inchs the next morning). Impact area 2mm long, 1mm wide. Depth was even less shallow. Because of impact indication, Dealer said it needed to be handled through insurance, not vehicle warranty. I believe this is more a warranty issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528153June 21, 2023
VISIBILITY/WIPER
The windshield made a "pop" sound and had spontaneously cracked from the driver's side pillar towards the center of the windshield, without warning or clear cause. This was all while sitting in the driveway, not in motion. The dealership service department inspection found no point of impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527758June 19, 2023
VISIBILITY/WIPER
On my second windshield that has cracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527642June 19, 2023
UNKNOWN OR OTHER
Driving on a Thursday morning, 62 degrees outside, and my sunroof exploded. I live in northwest Kansas. No trees, no variation in temperature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527533June 17, 2023
VISIBILITY/WIPER
Windshield developed a major crack all the way across it from the smallest nick 36 hours after the Nick occurred. This makes me very concerned for the integrity of the windshield in a crash. I am far from the only report of such an item.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527496June 17, 2023
VISIBILITY/WIPER
Windshield cracked for no apparent reason. It was a 12 in line that started at the passenger side and moved across the windshield horizontally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527221June 15, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2022 Subaru Outback. The contact stated that upon approaching the vehicle, she noticed an 8-inch crack in the windshield extending from the trim midway up on the passenger’s side that was not present the night before. After further observation over the next 24 hours, the crack extended to 20-inches towards the driver’s side, possibly in the driver’s view. The vehicle was not taken to the dealer. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V712000 (Visibility). The manufacturer was not notified of the failure. The failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527196June 15, 2023
VISIBILITY/WIPER
While driving, a giant crack appeared in the windshield. This was not caused by an impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527174June 15, 2023
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Windshield crack caused by either a defective windscreen or incorrect installation. -no evidence of damage prior. -cracked overnight. -on both sides of the crack the windshield was offset, one side being higher than the other. The collision center advised that there was likely a 'bad batch' of windshields Subaru installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527061June 14, 2023
VISIBILITY/WIPER
Driving down the highway, I noticed a small crack in the windshield. I didn't hear anything hit it and did not have any cars in front of me. By the time I got home, 20 minutes later, the small crack had grown quite large . I put the car in the garage and didn't drive any more that day. Got up the next day and noticed that overnight the crack had started growing the opposite direction. I got the window replaced and 6 days later it happened again. First time was May 4, 2023. Fixed on May 16 and cracked again May 22. I've been told that replacing windshields in the 2022 Outback is quite common.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527003June 14, 2023
VISIBILITY/WIPER
Spontaneous windshield crack that spread while vehicle was parked and no damage due to rock or other cause. Appears to be stress fracture and is approximately 20” in length and spreading. This happened previously on my 2020 Subaru Outback in the same exact area of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526757June 13, 2023
SERVICE BRAKES
On 5/18/2023, I was driving down RT. 30 in Paoli, PA going East. Cars infront of me stopped for the red light. I pushed down on the brakes and the car was not slowing down and not responding. Instead of hitting the car in front of me, I veered to the right & got on the grass, hit 2 signs and finally got the car to stop. Cash Champions fixed my car to the tune of $6,800. I had asked to check the brakes because they failed. They checked the brakes and they told me when I picked up my car, that there was air in the break line with they flushed out. This is 6/13/2023, so in 2 days I am taking the car in for Subaru to check out the brakes. System failure - brakes Safety - My husband and I were in the car and I was driving. We could have hit the car in front of us. To prevent that I veered the car to the right, no traffic. Confirmed by Crash Champions who repaired my car. Not reproduced. Just saw the air in break line. Subaru is getting the car this Thurs. 6/15/23. I do not remember if there were any warning lights. I just followed what I saw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526580June 12, 2023
VISIBILITY/WIPER
Windshield cracked for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526375June 10, 2023
SERVICE BRAKES
While driving the light turned red and everyone started breaking. My car failed to brake and slow down so I turned to the right, hit 2 signed, missed an office building. and stopped the car in a Ford Dealership's lot. When the car went to get fixed, I asked the manager to make sure they checked the brakes. They found air in the brake line which could account for the non braking. They flushed the line.. But will it happen again? This car I got 1 year ago, 5600 miles on it. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525933June 7, 2023
VISIBILITY/WIPER
Windshield crack from bottom while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525795June 7, 2023
VISIBILITY/WIPER
I have had to have my windshield replaced twice since I bought it last June. The first incident occurred when I was traveling on a highway. A small rock hit the driver's side of the windshield and immediately a crack developed. I had the windshield replaced. Within ten days, a crack appeared at the bottom center edge of the new windshield. It was not there when I parked my car at work, but it was there when I left for the day. I even reviewed security cameras but saw nothing that would contribute to the crack. A few days later, another crack emerged at the center edge of the passenger side. Again, this was while the car was parked. Neither crack was in my line of sight so I continued to drive until recently as both cracks have spidered all over the windshield. In scheduling another replacement Subaru tells me this is a result of the windshields with EyeSight being thinner than normal. I find this to be a safety hazard and extremely frustrating, not knowing how many windshields I will have to replace as long as I have this car. Looking online, I see many complaints of this same issue by other consumers of this year/model of car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525148June 3, 2023
ELECTRICAL SYSTEM
1. Vehicle doesn’t start when sitting just for a couple of days. Battery isn’t dead as lights, radio, etc work. The vehicle will start if jumped. Happened last year and was in and out of the dealership 3 times with this issue. They replaced the battery, but issue still persisted. They ended up doing a “software update “ which seemed to fix the issue. But just a year later I’m having a very similar issue with the vehicle not starting. This vehicle only has 14,000 miles on it. Do their batteries only last 1 year/ 7l miles? 2. The information screen freezes quite a bit we’re you’re not able to control the radio, air/heat etc. there seems to be electrical issues with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Outback