Subaru Outback Service Bulletins (2019)
430 manufacturer communications on file.
- March 27, 2019•Document ID: 10160510Service Bulletin/Repair InstructionsSEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 12-253-18R
- Date Added:
- May 28, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly.
Associated Products (10)Associated Documents - March 25, 2019•Document ID: 10160507Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- GEN 3-1
- Date Added:
- May 28, 2019
- Manufacturer:
- SUBARU
SummaryImmediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update.
Associated Products (8)Associated Documents - March 25, 2019•Document ID: 10160501Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 15-236-18R
- Date Added:
- May 28, 2019
- Manufacturer:
- SUBARU
SummaryThe following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.
Associated Products (8)Associated Documents - March 13, 2019•Document ID: 10160498Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 15-239-19
- Date Added:
- May 28, 2019
- Manufacturer:
- SUBARU
SummaryThis Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. The change was made to address concerns regarding the ?mushroom? anchors either pulling out of the trim panel and or gapping visibly at the base of the anchor between the black plastic spacer and trim panel.
Associated Products (9)Associated Documents - March 13, 2019•Document ID: 10160496Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 15-228-18R
- Date Added:
- May 28, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).
Associated Products (13)Associated Documents - March 11, 2019•Document ID: 10160493Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 15-238-19
- Date Added:
- May 28, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.
Associated Products (14)Associated Documents - March 11, 2019•Document ID: 10160491Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 15-229-18R
- Date Added:
- May 28, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting.
Associated Products (14)Associated Documents - March 8, 2019•Document ID: 10160490Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 02-163-16R
- Date Added:
- May 28, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
Associated Products (50)2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy+ 30 moreAssociated Documents - March 4, 2019•Document ID: 10160486Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 05-68-19
- Date Added:
- May 28, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency.
Associated Products (6)Associated Documents - March 4, 2019•Document ID: 10160485Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:MECHANICAL; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 16-120-19
- Date Added:
- May 28, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it is recommended to perform the transfer clutch break-in procedure as described.
Associated Products (21)2019 Subaru Ascent2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru Forester2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Forester2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Forester2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX+ 1 moreAssociated Documents - February 28, 2019•Document ID: 10155226Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 10-90-19
- Date Added:
- March 25, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ?pressed? position but not returning to ?flush? with the face of the control panel when released as shown in the photos below. A series of small air outlets (vents) has been added to the assembly to keep dust and dirt from accumulating and causing the switches to bind.
Associated Products (10)Associated Documents - February 22, 2019•Document ID: 10155225Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 02-178-18R
- Date Added:
- March 25, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
Associated Products (51)2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy+ 31 moreAssociated Documents - January 10, 2019•Document ID: 10154207Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS
- Mfr Comm. #:
- 17-17-13R
- Date Added:
- March 11, 2019
- Manufacturer:
- SUBARU
SummaryThis Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
Associated Products (48)2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy+ 28 moreAssociated Documents - January 7, 2019•Document ID: 10154205Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-236-18R
- Date Added:
- March 11, 2019
- Manufacturer:
- SUBARU
SummaryThe following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Associated Products (8)Associated Documents - December 28, 2018•Document ID: 10153626Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 01-178-18
- Date Added:
- February 25, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Previously, these body plugs were placed in the glove box during vehicle assembly and installed by Retailers as part of the Pre-Delivery Inspection (PDI) procedure. Recently, the use of ?soft? tie-down straps for vehicle securement during transport has replaced the tie-down chains (no longer a SOA-accepted securement method) used previously. For this reason, the access hole body plugs are now installed during vehicle assembly.
Associated Products (4)Associated Documents - November 8, 2018•Document ID: 10153181Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 15-235-18
- Date Added:
- February 19, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
Associated Products (13)Associated Documents - October 31, 2018•Document ID: 10150953Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-219-18R
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryWhen attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.
Associated Products (8)Associated Documents - October 31, 2018•Document ID: 10150928Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-219-18R
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryWhen attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.
Associated Products (8)Associated Documents - October 30, 2018•Document ID: 10150952Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 15-220-18R
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Associated Products (13)Associated Documents - October 30, 2018•Document ID: 10150927Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 15-220-18R
- Date Added:
- December 10, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Associated Products (13)Associated Documents