Subaru Impreza Complaints (2018)

152 consumer complaints on file.

#11191224March 24, 2019
ELECTRICAL SYSTEM
PROBLEM WITH THE IGNITION SWITCH NOT WANTING TO ENGAGE, WOULDN'T TURN THE KEY AT ALL. HAS BEEN A PROBLEM FOR THE LAST FEW MONTHS WHERE I HAD TO PLAY WITH IGNITION TO GET IT TO TURN OVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183286February 28, 2019
STRUCTURE:BODY
THE WIPER COWL COVER SEPARATES FROM THE WINDSHIELD RESULTING IN A GAP BETWEEN THE COWL COVER AND THE WINDSHIELD. THIS GAP ALLOWS AN ABNORMAL AMOUNT OF WATER TO FLOW INSIDE, ESPECIALLY DURING HEAVY RAINFALL, SNOW, OR CARWASH. IN ADDITION, DEBRIS SUCH AS LEAVES, PINE NEEDLES, ETC ENTER THROUGH THE GAP, RESULTING IN CLOGGED DRAIN TUBES OVER TIME. IN THE PHOTO BELOW THE GAP IS AROUND 0.25 IN AFTER ATTEMPTING TO PUSH IT BACK IN, AFTER DRIVING, THE GAP GROWS TO AN 1 IN AT THE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174656February 6, 2019
UNKNOWN OR OTHER
THE CAR WAS DESIGNED SO THAT THE RADIO TURNS ON AUTOMATICALLY WHEN THE CAR IS PARKED & THE ENGINE IS STARTED. THAT FEATURE IS DISTRACTING TO THE DRIVER. FOR EXAMPLE, THE DRIVER MUST REMEMBER TO TURN THE RADIO VOLUME COMPLETELY DOWN BEFORE TURNING OFF THE ENGINE. OTHERWISE, WHEN THE DRIVER TURNS THE ENGINE BACK ON AGAIN, THE RADIO NOISE IS AUDIBLE & CAN SOMETIMES BE STARTLING. THE DRIVER MUST THEN EITHER TURN THE VOLUME COMPLETELY DOWN OR TURN OFF THE RADIO; THERE IS ALWAYS A SHORT DELAY BEFORE THE RADIO SHUTS OFF. HAVING TO FOCUS ON ELIMINATING RADIO NOISE DISTRACTS THE DRIVER FROM FOCUSING ON ESSENTIAL TASKS, SUCH AS PUTTING THE CAR IN GEAR & CHECKING THE SURROUNDINGS BEFORE PARKING OR MOVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172414January 27, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS, SEAT BELTS, SEATS
I WAS INVOLVE TO CAR ACCIDENT, I WAS A PASSENGER THE SEAT BELT WAS ON ME AND, PRAPORLY LUCKED TO THE SEAT. THE DRIVER AIRBAG DEPLOEY. HE DIDNT GET ANY DAMEGE TO HIS BODY. AND MY IARBAG DID NOT DEPLOEY CAUSE OF THAT I HAVE SPINE FRACTURE LAMBAR L3-L2. IT HAPPEND IN 08/23/2018.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11163197December 23, 2018
STRUCTURE:BODY
ABOUT TWO WEEKS AGO WHEN THE FIRST FROST HIT I NOTICED THERE WAS A WINDSHIELD CRACK BUT IT LOOKED UNRELATED TO AN IMPACT CRACK AS IT CAME FROM THE SIDE OF THE WINDSHIELD AND EXTENDED TOWARDS THE CENTER. AFTER GETTING THE WINDSHIELD REPLACED ONE WEEK LATER WHILE SITTING IN MY CAR AND IT IS WARMING UP ANOTHER CRACK APPEARS IN MY WINDSHIELD. IT SEEMS AS THOUGH THE WINDSHIELDS AND CRACK BUT IT LOOKED UNRELATED TO AN IMPACT CRACK AS IT CAME FROM THE SIDE OF THE WINDSHIELD AND EXTENDED TOWARDS THE CENTER. AFTER GETTING THE WINDSHIELD REPLACED ONE WEEK LATER WHILE SITTING IN MY CAR AND IT IS WARMING UP ANOTHER CRACK APPEARS IN MY WINDSHIELD. IT SEEMS AS THOUGH THE WINDSHIELDS IN SUBARU'S ARE SUSCEPTIBLE TO DAMAGE WHEN THERE'S IS TEMPERATURE CHANGES. THE VEHICLE WAS STATIONARY BOTH TIMES WHEN IT GOT CRACKED IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156020December 4, 2018
UNKNOWN OR OTHER
THE VEHICLE IS SWAYING LEFT AND RIGHT AT HIGHWAY SPEEDS EVEN WITHOUT STRONG WIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150740November 10, 2018
VISIBILITY/WIPER
3 MONTHS AFTER PURCHASING A NEW 2018 SUBARU IMPREZA, THE WINDSHIELD SPONTANEOUSLY CRACKED ON THE EVENING BETWEEN 11/8/18 AND 11/9/18. THE WIND SHIELD HAD NOT SUSTAINED ANY IMPACTS DURING THE 3 MONTHS OF USE AND WAS ALWAYS PARKED SO THAT NOTHING COULD FALL ON IT FROM TREES ETC. THE CRACK HAD NO CHIPS ON THE MORNING OF 11/9/18, WHEN IT HAD SPONTANEOUSLY APPEARED AND WAS A CLEAN GLASS FRACTURE. I TOOK IT TO THE DEALER THE FOLLOWING DAY ON 11/10/18 FOR REPLACEMENT UNDER WARRANTY AS THERE ARE MANY ONLINE COMPLAINTS AS WELL AS A CLASS ACTION LAW SUIT AGAINST SUBARU FOR THIS EXACT DEFECT IN MANY OF THEIR VEHICLES DATING BACK TO 2015. THE CRACK IS CLEARLY CAUSED THROUGH A MANUFACTURER DEFECT; HOWEVER, THE SUBARU DEALERSHIP TOOK A PEN AND PLACED IT IN THE CRACK CAUSING A SMALL DENT TO OCCUR IN THE GLASS FRAGMENTS. THEY THEN SAID THE CRACK WAS CAUSED BY A STONE IMPACT AND WOULD NOT BE COVERED UNDER WARRANTY. THE CRACK WAS CLEARLY NOT CAUSED FROM A STONE AND THE VEHICLE HAD NOT BEEN HIT BY ANY STONES. THE CRACK OCCURRED WHEN THE VEHICLE WAS STATIONARY AWAY FROM ANYTHING THAT COULD FALL ON IT OR IMPACT THE WINDSHIELD IN ANY WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141284October 18, 2018
VISIBILITY/WIPER
2 MONTHS AFTER PURCHASING THE CAR NEW, WHILE DRIVING ON A HIGHWAY ABOUT 65 MPH, SOMETHING SMALL (A ROCK LIKELY, BUT IT WAS IMPERCEPTIBLE; ONLY HEARD THE SOUND) HIT THE WINDSHIELD, CAUSING A SMALL CHIP, APPROXIMATELY 1 MM IN LENGTH. AFTER PARKING MY VEHICLE AND RETURNING TO IT THE NEXT DAY, I FOUND A CRACK THROUGH 75% OF MY WINDSHIELD (OUTER PASSENGER SEAT EDGE TO INSIDE EDGE OF DRIVER'S SEAT) STARTING FROM THE CHIP. I HAD THE WINDSHIELD REPLACED WITH AN OEM GLASS AND RE-CALIBRATED THE EYESIGHT PER THE INSTRUCTIONS. A WEEK LATER, WHILE DRIVING ON A 40 MPH ROAD, A ROCK CLEARLY HIT THE WINDSHIELD AND SCRATCHED THE NEW WINDSHIELD. THE SCUFF LEFTOVER IS MAYBE 2 MM. THE CAR IS 3 MONTHS OLD AND IT ALREADY HAS ONE NEW WINDSHIELD AND ONE SCUFFED WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133448October 5, 2018
VISIBILITY/WIPER
PURCHASED THIS CAR BRAND NEW ABOUT A MONTH AGO. A LARGE FRACTURE CRACK APPEARED IN THE MIDDLE MY WINDSHIELD, ORIGINATING FROM THE BASE UNDERNEATH THE PLASTIC STRIPPING, EXTENDING UPWARD IN AN INVERTED L SHAPE. HAPPENED FOR NO APPARENT REASON; THE CAR WAS STATIONARY, PARKED INSIDE MY CLOSED GARAGE, SO THERE WAS NO REASON OR CAUSE FOR A CRACK TO OCCUR. APPARENTLY SUBARU IS AWARE OF THEIR WINDSHIELD DEFECTS AS THEY RECENTLY LOST A LAWSUIT CASE OVER THIS ISSUE FOR THEIR OUTBACK MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130767September 22, 2018
ENGINE
THE ENGINE DIED WHILE COMING TO A RAPID STOP FROM ABOUT 35-40 MPH. ALL THE LIGHTS ON THE INSTRUMENT PANEL TURNED YELLOW. AFTER PUTTING THE TRANSMISSION PARK THE ENGINE WOULD NOT RESTART. AFTER NUMEROUS ATTEMPTS, REMOVING AND REPLACING THE KEY, AND ABOUT 2 TO 3 MINUTES THE ENGINE DID START. I WAS UNABLE, AFTER A FEW ATTEMPTS, TO REPRODUCE THE PROBLEM. WE TOOK THE CAR TO THE DEALER. THEY STATED THAT THEY HAD NOT SEEN THIS PROBLEM. THEY DID, HOWEVER, PERFORM A SOFTWARE UPDATE IN THE HOPE THAT IT WOULD SOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101252June 11, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE CAR HAS STALLED 3 TIMES WHILE DRIVING. AT A STOP SIGN, RED LIGHT AND AT A STOP SIGN. THE INCIDENT AT THE TRAFFIC LIGHT CAUSED THE VEHICLE TO START ROLLING BACKWARDS AND ALMOST HIT INTO ANOTHER VEHICLE. SUBARU CAN NOT FIND THE PROBLEM BUT ACKNOWLEDGES THE INCIDENTS OF STALLING. THE CAR IS NOT SAFE TO DRIVE AND WAS PURCHASED IN THE LATER HALF OF APRIL 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062801January 15, 2018
UNKNOWN OR OTHER
DRIVER'S SIDE DOOR GLASS SHATTERED IN TEMPERATURES OF -5 DEGREES WHEN THE DOOR WAS CLOSED. THE CAR WAS PARKED AND IN MY DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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