Subaru Forester Complaints (2022)

97 consumer complaints on file.

#11542195September 1, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
On 22 and 25 August my vehicle came to an abrupt stop with a Pre Collision Braking Displayed in a rectangular box in the center of my dash. The hard breaking and warning display happened for only 1-2 seconds. There were no driver or passenger physical injuries other than being startled and upset with the vehicle coming to such an abrupt stop with no other vehicles, debris, or obstructions on the roadway. After both incidents, I drove straight to the nearby Subaru dealership to have this problem diagnosed and repaired . Both times the vehicle checked out fine. I told the service manager that the vehicle is unsafe and puts me at risk especially for a rear end collision or a possible whiplash injury for me and any passengers. Two Pre Collision Braking events in one week is not acceptable. They agreed to contact their company’s engineers for further action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541623August 30, 2023
VISIBILITY/WIPER
Overnight, my windshield cracked from the inside. The car was safely in the garage and is only driven by me. The crack was in a "J" or "L" formation on the driver's side, approximately 2.5 - 3", stemming from the dashboard. Nothing had hit or injured the windshield. Over the last few months, the crack has slowly expanded to a larger "L" formation. I've filed a claim with insurance but believe the crack is due to a faulty Subaru windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540819August 25, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owned a 2022 Subaru Forester. The contact stated that while driving approximately 15 MPH the accelerator pedal remained depressed which caused her to crash into a stone wall. The air bags deployed. A police report was filed. The driver sustained injuries to her back, legs, and a tooth. Medical attention was needed. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11534026July 24, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533874July 22, 2023
VISIBILITY/WIPER
Windshield has random cracks and scratches everywhere and I only have 18000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528910June 26, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on interstate 75 north in Florida, the forward collision warning came on indicating something in the road. The system brought the vehicle to a dead stop on the highway and there was nothing in the road. This happened 4 times! We figured out how to disable eyesight and the forward collision system. The weather was clear and sunny. We drove in and out of shaded road. We were able to disable the eyesight and front end collision system and continue our trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528568June 23, 2023
UNKNOWN OR OTHER
My wife was driving our 2022 Subaru forester and I was following her in a second vehicle on the way to the airport for our honeymoon. The road we were on had a steep incline and then smoothed out to a plateau. At approximately 4:30am, 100 yrds from the top of the hill, a deer ran out in front of the Subaru. We both travelling at around 50mph. Before striking the deer my wife was able to slam on the brakes and attempt to swerve, but she still struck the deer with the front left portion of the Subaru. She immediately pulled off to the side of the road and I pulled in behind her. I ran to her car and saw that airbags had deployed and there was fire leaking out of the car in the center of the engine compartment. I helped my wife out of the car and back into my car and we reversed 100 feet back down the road. By the time I stopped reversing the entire engine block had erupted into flames. I determined it was not safe enough to approach the vehicle to recover our luggage or any belongings and called 911. Within 10 minutes the entire car was completely in flames. There were 5 separate explosions. This occurred in a rural area and it took fire and safety approximately 25 minutes to arrive on scene. It took them around 40 minutes to put out the fire completely and haul the car away. The deer that was struck was not killed by the impact and was not on the scene. The damage to the car when I first arrived, thirty second or so after my wife struck the deer, appeared to be mostly on the left side of the car and cosmetic in nature. The speed at which the car caught fire and was engulfed in flames was between five and ten minutes.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11523500May 23, 2023
SERVICE BRAKES
I was trying to make a right turn but when I pressed the brake pedal it did not work. This caused me to hit another vehicle.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11516509April 11, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Subaru Forester. The contact stated while attempting to park in her brother's driveway with the brake pedal depressed, the vehicle accelerated unintendedly. There was no warning light illuminated. The contact continued to apply the brakes but the vehicle failed to respond, drove into the garage, and crashed into appliances. The air bags did not deploy. There was no injury sustained. There was no police report filed. The vehicle was later taken to the dealer, where it was diagnosed that no issues were found. The manufacturer was notified of the failure and sent a field technician who diagnosed that no issues were found. The manufacturer did not provide further assistance. The vehicle was not repaired. The failure mileage was approximately 4,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11516372April 10, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE
The contact owns a 2022 Subaru Forester. The contact stated that the Manufacturer's label indicated that the fuel economy stated 26 miles/per city and 33 miles/per highway per gallon; however, the contact stated that the mileage per gallon had never exceeded 23.7 m/p/g. The contact also stated that the fuel meter was locked at 23.7 m/p/g. The vehicle was taken to the dealer, where it was diagnosed, and determined that no issues were found. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515629April 5, 2023
SERVICE BRAKES
I was pulling into the garage at home on 4/3/23 tapping the brakes to get a few inches farther inside and the car accelerated, instead of stopping, crashing into a table positioned in front of the passenger side of the car and our home. The car has damage to the light, number, fender, and hood. We were lucky no one was in front of the vehicle, they would have been pinned between the car and the wall of our home. I have an appointment with Subaru on 4/13 to examine the vehicle, but they are requesting the EDR readings, but refuse to share a copy with me. Therefore, I am declining their assistance.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11512275March 16, 2023
UNKNOWN OR OTHER
OEM windshield glass is thin and defective. I’ve had to replace the windshield twice in an eight month period since purchasing the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512138March 16, 2023
VISIBILITY/WIPER
At 5.000 miles I observed a crack in the lower portion of the windshield. The crack was vertical and about 8 inches in length. The crack was located almost in the center of the windshield. The crack is smooth to the touch on both the interior and exterior of the windshield. At no time to my knowledge did any objects strike the windshield. In the next few days of driving the crack grew to approximately 2 feet in length and spread horizontally across the passenger side. I contacted the dealer and was informed that the vehicle warranty does not cover glass. I made arrangements at a local auto glass shop to have the windshield replaced. I believe that the glass was defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505548February 4, 2023
VISIBILITY/WIPER
The windshield seems to crack and get chipped very easily. I have been driving on the same freeway for 10 years. I bought the Subaru last year and have received four windshield cracks in one year. This can’t be a coincidence that this only became an issue with this specific vehicle. The windshield is incredibly expensive to replace yet breaks far too easily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505444February 3, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Honestly I don't know where to report this. Even though, running out of gas somewhere, because of false advertising, could be dangerous. - When we bought our 2022 Subaru Forrester they were advertising 26 miles per gallon in the city and 33 on the highway. We have never gotten better than 21 1/2 mpg average combining both in town and highway miles. Both myself and my wife are careful drivers and make a serious effort to sustain decent mileage. That's quite a lower figure than it should be. - If you can't help me perhaps you can tell me where to report this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503510January 24, 2023
VISIBILITY/WIPER
Windshield developed multiple small chips for no apparent reason. I am the only one who drives the car and never felt any rock or pebble hitting my windshield. Chips were small (less than 1cm). I took the car to my authorized Subaru Dealer (Pembroke Pines, Florida) to be inspected and they told me that windshield needed to be replaced. They did not accept that this was a manufacturer problem and they told me it was not covered by my warranty. They referred to a company they work with to replace my windshield. I am uploading pictures of some of the chips. There were more but I did not take pictures of all of them. Chips were all over the windshield which obviously is very unlikely to happen and never happened to me before with any of my cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501719January 13, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
2 incidents. First day we took car home the vehicle infotainment system failed while phone was connected to Apple CarPlay. Screen went black and there was a loud noise like interference. Has happened repeatedly since, supposedly due to needing a firmware update but it’s been a well documented problem in Subaru automobiles for several years and the manufacturer has done nothing to alleviate the flaw. Second incident involves the windshield cracking in the lower driver side with no apparent cause from anything striking the windshield. Again, this is a well documented issue and there are several complaints on nhtsa.gov from other unhappy customers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500711January 8, 2023
VISIBILITY/WIPER
Over the past year that I have had my vehicle, having bought it in April 2022, I have had my windshield crack 3 times. Each crack has occurred around the end he’s of the windshield. One was caused by a rock hitting the windshield while driving less then 20 miles per hour - resulting in two cracks up the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500187January 4, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499659January 1, 2023
UNKNOWN OR OTHER
The hood wobbles in light wind (imagine a windy day) or from a passing vehicle or semi, it seems very flimsy in protecting the hood from just flying open one day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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