Subaru Forester Complaints (2003)

189 consumer complaints on file.

#10682025February 8, 2015
FUEL/PROPULSION SYSTEM
BAD RAW FUEL ODOR IN CABIN IN COLD WEATHER, HAS BEEN HAPPENING FOR WEEKS. WENT ONLINE, FOUND TONS OF SIMILAR COMPLAINTS, SUBARU OF AMERICA HAS NOT ISSUED A RECALL FOR THE 2003 FORESTER, EVEN THOUGH THIS IS A VERY COMMON AND DANGEROUS SAFETY PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672937January 16, 2015
STRUCTURE:BODY
2003 - SUBARU - FORESTER - BODY HARDWARE, FENDER, STRUCTURAL COMPONENTS & RAILS, LOWER FRAME LEFT IS COMPLETELY ROTTED THROUGH. THERE WAS A RECALL ON THE SUPPORT STRUT BESIDE IT BUT NONE ON THIS. THIS IS A MAJOR CRASH PROTECTION COMPONENT AS IT CONNECTS THE BUMPER TO THE FRAME. I TALKED TO THE DEALER ABOUT IT AND THEY SAID THERE IS NO RECALL SO IT IS MY PROBLEM. CLEARLY THE STEEL THAT WAS USED WAS SUBJECT TO EXCESSIVE CORROSION IN SALTY/HUMID ROAD CONDITIONS AND SHOULD HAVE BEEN INCLUDED AS PART OF THE ORIGINAL RECALL ON THE STRUT. THE OTHER SIDE (RIGHT) IS IN GOOD CONDITION, INDICATING DEFECTIVE MATERIALS IN THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671351January 9, 2015
FUEL SYSTEM, GASOLINE
IN VERY COLD TEMPERATURES THE INTERIOR OF MY VEHICLE IS OVERCOME WITH FUEL FUMES. IT HAPPENS AT IDLE AND LOW SPEEDS, DOES GO AWAY ONCE WE ARE DRIVING FOR A FEW MINUTES OVER 30 MPH. IT IS SO BAD WE HAD TO DRIVE WITH WINDOWS OPEN IN 5 DEGREE WEATHER. DEFINITELY COMING IN THROUGH THE HEAT VENTS, HOWEVER, SHUTTING THE HEAT OFF DID NOT ELIMINATE THE PROBLEM. THIS IS MY FIRST WINTER WITH THE CAR AND DIDN'T HAVE THIS HAPPEN UNTIL THE LAST FEW DAYS, WHEN THE TEMPS HAVE BEEN CONSISTENTLY BELOW 30 DEGREES F. I'VE READ NUMEROUS OTHER COMPLAINTS OF THIS, NOT SURE WHY THERE IS NO RECALL/SERVICE BULLETIN BUT WOULD LIKE TO KNOW THE SOLUTION TO THE ISSUE. IT CAN'T BE SAFE TO BREATHE THESE FUMES! WOULD LIKE TO KNOW THE SOLUTION TO THIS PROBLEM, AS WE OTHERWISE LOVE THIS VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671386January 9, 2015
STRUCTURE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE TWO FRONT SUB FRAMES HAVE TO BE REPLACED DUE TO RUST AND THIN METAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670993January 8, 2015
FUEL/PROPULSION SYSTEM
WHEN TEMPERATURE DROPS TO LOW DOUBLE DIGITS (TEENS OR BELOW) THE CAB OF THE CAR BEGINS TO SMELL OF GASOLINE. I HAVE HAD IT INSPECTED BY A MECHANIC AND THEY CANNOT FIND A LEAK ANYWHERE IN THE FUEL LINE. IT GOES AWAY WHEN THE TEMPERATURE MOVES BACK TO WARMER TEMPERATURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670261January 5, 2015
STRUCTURE:BODY, VISIBILITY/WIPER
MY SON WAS DRIVING FROM NEW JERSEY. SUDDENLY THE FRONT HOOD OPENED AND CRASHED INTO THE WINDSHIELD. HE WAS ABLE TO MOVE OVER THREE LANES TO STOP THE CAR. THE WINDSHIELD WAS CRACKED. THIS WAS A HOOD REPLACEMENT DONE LAST SPRING AFTER A DEER RAN ACROSS THE VEHICLE. THE LATCH HAS NOT BEEN A PROBLEM UNTIL THIS TRIP. ON THE WAY TO NEW JERSEY, MY SON NOTICED THAT THE HOOD PARTIALLY OPENED. HE STOPPED THE CAR AND MADE SURE THAT THE HOOD WAS TIGHTLY SHUT. THE SAME REPAIR SHOP IS INSTALLING ANOTHER HOOD AND REPLACING THE WINDSHIELD. THERE IS NO COLLISION INSURANCE ON THE VEHICLE (SUBARU FORESTER 2003). MY TWO GRANDSONS WERE PASSENGERS IN THE BACK SEAT. MY SON'S FIANCEE WAS A PASSENGER IN THE FRONT SEAT. THE ONLY CRASH WAS THE BREAKING OF THE WINDSHIELD FROM THE HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669202December 30, 2014
FUEL/PROPULSION SYSTEM, ENGINE
A RUBBER HOSE CONNECTING TWO METAL GAS LINES HAS STARTED TO LEAK. THIS IS DUE TO THE COLD WEATHER. SUBARU ISSUED A RECALL FOR THIS ON THE WRX MODELS OF THE SAME YEAR. THIS ENGINE IS THE SAME ENGINE AS IN THE WRX. IT IS THE 2.5 N/A. WHY ARE OUR MOTORS NOT BEING FIXED AS WELL? THIS IS A MAJOR FIRE HAZARD. IT IS NEAR THE IGNITION SYSTEM AND ABOVE THE EXHAUST PIPE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661503December 2, 2014
FUEL/PROPULSION SYSTEM
VERY STRONG FUEL SMELL WHEN COLD WEATHER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659175November 19, 2014
FUEL/PROPULSION SYSTEM
IN FREEZING WEATHER A VERY STRONG SMELL OF GASOLINE FILLS THE CAR. I HAVE YOUNG CHILDREN THAT RIDE IN THIS VEHICLE AND IT'S A HEALTH AND SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655002November 14, 2014
FUEL/PROPULSION SYSTEM
WHEN TEMPERATURE IS LESS THAN 32, THE INSIDE OF THE CAR SMELLS LIKE GAS. IT GETS WORSE WHEN THE HEAT IS TURNED ON. FUMES ARE OVERWHELMING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654595November 12, 2014
FUEL/PROPULSION SYSTEM
COLD WEATHER FUEL LINE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640252September 30, 2014
ENGINE
WE WERE DRIVING ON THE INTERSTATE TRAVELING ABOUT 70 MPH WHEN MY HUSBAND NOTICED THE BACK WINDOW HAD A GREASY FILM THAT THE WIPER ONLY MADE WORSE. WE PULLED OFF THE HIGHWAY TO A GAS STATION TO TAKE A LOOK AND NOTICED SMOKE BILLOWING FROM THE HOOD. AFTER WAITING A FEW MINUTES HE RAISED THE HOOD TO MORE SMOKE. HAVING JUST HAD AN OIL CHANGE TWO DAYS PRIOR, I RECALLED THAT THE SERVICE PERSON MENTIONED SLIGHT TRANSMISSION AND OIL LEAKS THAT WERE NOT MAJOR CONCERNS AND THE CAR WAS SAFE TO DRIVE AND COULD BE ADDRESSED LATER. TURNS OUT THERE WAS A HOLE IN THE PIPING DIRECTLY UNDERNEATH THE BATTERY, WHICH WAS CAUSED BY BATTERY ACID DRIPPING DIRECTLY ONTO THE METAL PIPING CAUSING THE AUTOMATIC TRANSMISSION FLUID TO LEAK OUT. AFTER REMOVING THE BOLTS FROM THE PLASTIC APRON UNDERNEATH THE CAR TO TAKE A BETTER LOOK, IT APPEARED TRANSMISSION FLUID HAD BEEN LEAKING FOR A WHILE. AFTER POURING SEVERAL QUARTS OF TRANSMISSION FLUID INTO THE CAR WE WERE ABLE TO SLOWLY DRIVE IT TO THE NEAREST SERVICE GARAGE (ABOUT 5 MILES), WHERE WE GOT A DIAGNOSTIC DONE. APPARENTLY THIS PROBLEM IS NOT A NEW ONE TO SUBARU AS A SERVICE BULLETIN WAS RELEASED FOR THIS PARTICULAR ISSUE (THOUGH THEY STATED IT COULD BE FROM CORROSION DUE TO ROAD SALT OR SALT WATER, NOT BATTERY ACID). A REPLACEMENT AT OIL COOLER PIPING KIT AND FOAM PACKING MUST BE INSTALLED TO PREVENT CORROSION DAMAGE. THE BATTERY PLACEMENT DIRECTLY OVER THE PIPING IS WHAT CONTRIBUTED TO THE HOLE IN THE PIPING, CAUSING A DANGEROUS SITUATION THAT COULD HAVE LED TO A FIRE UNDERNEATH THE CAR. APPARENTLY SUBARU HAS REDESIGNED THE LOCATION OF THE BATTERY IN RELATION TO THE AT FLUID PIPING IN THEIR LATER MODEL CARS SO IT WAS A CONCERNING ISSUE THAT WARRANTED THIS CHANGE. THE GARAGE MANAGER FELT IT SHOULD HAVE BEEN A RECALL ISSUE AS IT COULD HAVE LED TO THE VEHICLE CATCHING FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632518September 11, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
UPON CHANGING THE OIL IN MY 2003 SUBARU FORESTER I NOTICED THAT MY SUB FRAME IS TOTALLY ROTTED OUT. I DON'T KNOW HOW MY CAR HAS EVEN STAYED TOGETHER ITS SO BAD. I LOOKED THE PROBLEM UP ONLINE AND I FOUND THAT IT IS A MAJOR ISSUE WITH SUBARU CARS. I CALLED SUBARU TO SEE IF THEY COULD HELP TO GET IT FIXED AND THEY SAID ITS A COSMETIC ISSUE AND THEY WILL NOT HELP ME. BUT THEY DID SAY THEY WILL OFFER ME $500 TOWARDS THE PURCHASE OF A NEW SUBARU. I ASKED IF THEY WILL APPLY THE $500 TO FIXING MY CURRENT SUBARU AND HE TOLD ME NO. I AM A SINGLE MOTHER THAT DEPENDS ON MY CAR 100% AND I CAN'T AFFORD THE REPAIR IN THE FIRST PLACE, BUT SUBARU WILL GIVE ME $500 TOWARD THE PURCHASE OF A NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617956July 31, 2014
STEERING, SUSPENSION, AIR BAGS
I WAS DRIVING AT 55 MPH WHEN MY RIGHT FRONT CONTROL ARM SNAPPED. I LOOKED TO ENSURE NO VEHICLES WERE COMING, AND MADE THE DECISION TO TURN LEFT TO GET BACK ON THE ROAD WITH ALL FOUR TIRES AS I COULD ONLY TURN LEFT. I COULD NOT CONTROL THE VEHICLE, AND THE VEHICLE TURNED SIDE WAYS AND THEN ROLLED THREE CONSECUTIVE TIMES LANDING ON ITS WHEELS FACING SOUTH. I WAS TRANSPORTED TO THE HOSPITAL . ON THE WAY TO THE HOSPITAL IN THE AMBULANCE THE DRIVER HAD TO STOP, BECAUSE I WAS THROWING UP CONVULSIVELY WHILE BEING STRAPPED TO A BACKBOARD AND I THOUGHT I WAS GOING TO DIE OF NOT BEING ABLE TO BREATH DUE TO MY AIRWAY BEING FILLED WITH VOMIT. I SUSTAINED THE FOLLOWING INJURIES: 2 FORMS OF VERTIGO WHICH I STILL HAVE, A SHOULDER INJURY WHICH I WAS IN A SLING FOR SIX WEEKS, SEVERE MUSCLE INJURIES IN MY BACK AND NECK, I NOW HAVE SEVERE MUSCLE SPASMS AND CRAMPS THROUGHOUT MY WHOLE BODY, LOSS OF MEMORY, AND SEVERE CONTUSIONS THROUGHOUT MY WHOLE BODY, AND ALSO A RIGHT LEG INJURY WHICH AFFECTS MY WALKING CAPABILITY, PTSD AND SEVERE FLASHBACKS OF MY ACCIDENT WITH ME ROLLING OVER AND OVER AGAIN, BECAUSE I WAS CONSCIOUS THROUGH THE WHOLE ACCIDENT. THERE WAS AN OPEN RECALL ON THE LOWER CONTROL ARMS ON MY VEHICLE WHICH WAS NEVER REPAIRED. THE SUBURU RECALL CAMPAIGN # IS WVX-34, AND THE NHTSA CAMPAIGN NUMBER IS 11V-464. THE NECESSARY REPAIRS WERE NEVER PERFORMED. THE AIRBAG NHTSA COMPLAINT NUMBER I FILED FOR THE AIRBAGS NOT DEPLOYING IS 10598597. THERE WERE 22 OTHER REPORTS TO THE NHTSA REGARDING THE AIRBAGS NOT DEPLOYING DUE TO THE WIRING HARNESS ATTACHED TO THE DRIVERS SEAT BEING NOT LONG ENOUGH, THERE ARE SEVERAL COMPLAINTS TO THE NHTSA. THE FEDERAL TRADE COMMISSION IS IN THE PROCESS OF INVESTIGATING MY ACCIDENT ALSO. THE FEDERAL TRADE COMMISSION REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR...UPDATED 08/12/15 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10598199June 16, 2014
EQUIPMENT
SUBMISSION FROM CONSTITUENT RE DEFECTIVE CROSSBAR. *SMD THE CONSUMER STATED HE HAD TO REPLACE, THE LUGGAGE RACK, BECAUSE THE CROSSBAR WAS BENT AND BOWED. THE FIRST TIME, HE USED THE CROSSBAR WAS MAY 24, 2014. THE PLASTIC CLAMP THAT HELD THE LUGGAGE RACK TO THE TOP OF THE VEHICLE BROKE OFF WHILE DRIVING, WHICH CAUSED THE LOAD HE WAS CARRYING TO FALL OFF ON THE INTERSTATE. FORTUNATELY, THE WIND BLEW EVERYTHING TOWARD THE EMERGENCY SHOULDER. THE VEHICLE, LUGGAGE RACK CROSSBARS AND OTHER PERSONAL BELONGINGS WERE SEVERELY DAMAGED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598597June 16, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO AVOID HITTING AN ANIMAL HE LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER THREE TIMES AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT WAS TRANSPORTED TO A HOSPITAL. THE DETAILS OF THE INJURIES WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 126.000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10594571May 28, 2014
STRUCTURE:BODY
FRONT CRADLE ARMS AND REAR CROSS MEMBERS ARE RUSTED TO THE POINT WHERE THE VEHICLE IS UNSAFE TO DRIVE DUE TO POSSIBLE SNAPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587646May 11, 2014
ENGINE
AS I WAS DRIVING THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME - IT IS NOW ON CONTINUOUSLY DUE TO FUEL CAP. I PULLED OVER AT A SERVICE STATION ONLY TO REALIZE MY OIL WAS NEXT TO EMPTY. I PROMPTLY FILLED AND CONTINUED THE FINAL HALF HOUR TO MY DESTINATION. UPON ARRIVAL I INSPECTED THE ENGINE FROM UNDER THE HOOD & BELOW THE CAR. IT WAS AT THIS TIME I NOTICED BUILD UP AND FLUID AROUND BOTH HEAD GASKETS. INITIALLY THERE WAS OIL RESIDUE ONLY, NOW, 18 MONTHS LATER I HAVE COOLANT AND OIL LEAKAGE & CANNOT AFFORD TO SPEND THE $1800 I HAVE BEEN QUOTED TO REPLACE THE HEAD GASKETS. VERY DISAPPOINTED IN SUBARU FOR NOT HANDLING THIS IN A BETTER WAY. MY BROTHER HAS THE SAME CAR (YEAR MAKE & MODEL) AND HAS SIMILAR ISSUES AT FEWER MILES. MY PARENTS HAVE A 2008 OUTBACK AND HAD THEIR HEAD GASKETS FAIL AT 54,000 MILES. UNACCEPTABLE. I ENJOY EVERYTHING ABOUT MY SUBARU EXCEPT FOR THE EXCESSIVE AMOUNT IT WILL COST TO FIX SUCH A COMMON DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564526February 15, 2014
FUEL/PROPULSION SYSTEM
2003 FORESTER 2.5XS IN ALBERTA, CANADA (OWNED SINCE DEC 2004). SAME ISSUE AT 221,000 KILOMETERS: WE HAVE BEEN NOTICING VERY STRONG FUEL SMELL FOR SEVERAL MONTHS NOW (WHEN IT'S COLD OUTSIDE). THE CAR IS CURRENTLY AT THE DEALERSHIP FOR REPAIRS. AS A LOT OF OWNERS NOTED HERE AND ON OTHER NUMEROUS WEB SITES, THE PROBLEM IS WIDESPREAD NOW. OTHERWISE, IT'S BEEN THE BEST CAR WE'VE HAD AND WE STILL LOVE IT. HOPEFULLY SUBARU WILL NOTICE THESE NUMEROUS COMPLAINTS AND WILL STAY BEHIND ITS REPUTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563722February 10, 2014
FUEL/PROPULSION SYSTEM
RECENTLY NOTICED A STRONG SMELL OF PURE GASOLINE WHEN IT IS COLD OUTSIDE. THE SMELL ISN'T SO BAD UNTIL YOU TURN ON THE HEATING SYSTEM. NOT LONG AFTER, YOU HAVE TO DRIVE WITH THE WINDOWS DOWN IN ORDER TO BREATH FRESH AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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