Subaru Forester Complaints (2003)

189 consumer complaints on file.

#10981767May 1, 2017
STEERING
DRIVING DOWN THE ROAD AND LEFT FRONT WHEEL LOCKED UP CAR WENT OUT OF CONTROL AND ENDED UP IN A DITCH. LUCKY WAS ONLY DRIVING 35 MPH AND NOT OUT ON THE FREEWAY. THIS HAPPENED ON A RURAL ROAD WITH LIMITED TRAFFIC. LEFT FRONT LOWER CONTROL ARM BROKE AND WHEEL CAME UP AGAINST THE INNER FENDER AND CAUSING LOSS OF CONTROL. THIS BROKE THE CV AXLE IN HALF AND ALSO BROKE THE TIE ROD ENDS. BOTH WHEELS POINTED OUTWARD FOUND A RECALL 11464000 AND IT WAS NEVER COMPLETED ON THE CAR. JUST BOUGHT THE CAR IN PA 2 WEEKS AGO.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10965952March 14, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE DRIVING AT A LOW SPEED, A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. UPON EXITING THE VEHICLE, THE CONTACT FOUND NO DAMAGE. UPON RE-ENTERING THE VEHICLE AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT LOWER CONTROL ARM WAS FRACTURED. IN ADDITION, THE FRONT PASSENGER SIDE LOWER CONTROL ARM AND SWAY BAR LINK WERE SEVERELY RUSTED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000. ..UPDATED 05/09/17 *BF UPDATED 05/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940304January 7, 2017
FUEL/PROPULSION SYSTEM
WHEN THE WEATHER TURNS COLD THERE THE SMELL OF GASOLINE IN THE CABIN IT HAPPENS WHEN THE CAR IS IN IDLE MODE WHEN DRIVING THE SMELL DISSIPATES BUT YOU CAN STILL SMELL IT FAINTLY I NOTICED IT LAST YEAR I WENT TO THE DEALERSHIP IN SEPTEMBER 2016 AND THEY NOTICED A POOLING OF GASOLINE BUT THEY NOTICE ANYTHING BECAUSE THE WEATHER WAS WARM SO THEY TIGHTENED THEY TIGHTENED THE ENGINE TO THE CHASSIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940238January 6, 2017
FUEL/PROPULSION SYSTEM
THREE YEARS AGO, WE STARTED TO NOTICE A FUEL SMELL WHEN DRIVING OUR 2003 SUBARU FORESTER ON VERY COLD DAYS (BELOW 20 DEGREES). WE TOOK IT TO THE LOCAL SUBARU DEALER FOR SERVICE. THEY COULDN'T FIND A SPECIFIC LEAK, BUT THEY TIGHTENED THE CLAMPS AROUND THE FUEL LINES. WE CONTINUED TO NOTICE THE SMELL AND TOOK THE CAR TO OTHER SERVICE CENTERS TO SEE IF ANOTHER MECHANIC COULD FIND THE SOURCE OF THE ODOR. WE RECENTLY TOOK THE DARK BACK TO THE SUBARU DEALER AND WERE INFORMED THAT THE FUEL LINES NEED TO BE REPLACED AT A COST OF $700. WE DID SOME RESEARCH ONLINE AND FOUND MANY SUBARU OWNERS COMPLAINING OF SIMILAR ISSUES ON FORESTER AND OTHER SUBARU MODELS MANUFACTURED IN THE EARLY 2000S. OTHER OWNERS REPORTED THAT THIS IS A MANUFACTURING DEFECT WITH THE CAR. GIVEN THE SAFETY RISK OF LEAKING FUEL, WE URGE NHTSA TO INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926595November 17, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS COMPLETELY RUSTED. THE DEALER DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915550October 12, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE ATTEMPTING TO REVERSE AT 5 MPH, THE VEHICLE FAILED TO MOVE. THE CONTACT DISCOVERED THAT THE FRONT LOWER CONTROL ARM WAS FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863463May 5, 2016
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY, GOING STRAIGHT, WHEN SUDDENLY MY CAR STARTED ACCELERATING AT FULL SPEED. I CHECKED AND MADE SURE MY FOOT WAS ON THE BREAK INSTEAD OF THE GAS, WHICH IT WAS. THE CAR PROCEEDED TO MOVE FORWARD EVEN WITH BOTH OF MY FEET AND ALL OF MY WEIGHT ON THE BREAK, AND IT STARTED ACCELERATING AGAIN BECAUSE THE BREAK COULD NOT STOP IT OR HOLD ON. I PULLED TO THE SIDE OF THE ROAD AND THREW THE CAR IN PARK EVEN THOUGH IT WAS STILL GOING 15 MPH AND CLIMBING. EVEN IN PARK, THE ENGINE WAS GOING AS HARD AS IT COULD GO. I HAVE NOT DRIVEN THE CAR SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825616February 11, 2016
STRUCTURE:BODY
I WAS GETTING NEW TIRES PLACED ON MY VEHICLE WHEN MY MECHANIC NOTICED THAT MY CONTROL ARMS AS WELL AS THE SUBFRAME WAS RUSTED OUT. I CONTACTED SUBARU WHO STATED THERE WAS A RECALL ON THE CONTROL ARMS FOR RUSTING OUT BUT NOT ON THE SUBFRAME. WHEN THE VEHICLE WAS BROUGHT TO SUBARU DEALERSHIP TO GET CONTROL ARMS PLACE ON A MECHANIC FROM THE DEALER SHIP CONTACTED ME. HE STATED THAT THE SUBFRAME WAS IN BAD SHAPE AND THAT IF THEY WERE INSPECTING THE VEHICLE THEY COULD NOT PASS THE INSPECTION PER THE LEVEL OF RUST AND CORROSION OF THE SUBFRAME. THEY STATED THAT BOTH THE FRONT AND REAR SUBFRAME WOULD HAVE TO BE REPLACED/FIXED. MY MECHANIC HAS NEVER SEEN A SUBFRAME CORRODE SO BADLY IN SUCH A SHORT PERIOD OF TIME. THE LAST THING ON A CAR TO GO SHOULD BE THE SUBFRAME AND FRAME OF THE VEHICLE. THERE IS OBVIOUSLY A SAFETY ISSUE WITH THIS AND I AM REALLY SURPRISED THERE IS NO RECALL IN REF TO THIS. I AM NOT SURE HOW THEY DON'T KNOW THIS IS AN ISSUE WHEN THEY KNOW THERE WAS AN ISSUE WITH THE CONTROL ARMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823244January 30, 2016
FUEL/PROPULSION SYSTEM
LAST WINTER ON COLD DAYS I NOTICED STRONG FUEL SMELL COMING INTO INTERIOR CABIN OF CAR, ATTRIBUTED IT TO DIRTY AIR FILTER, CHANGED IT AND WEATHER GOT NICE SO SMELL WAS GONE. NOW IT'S JANUARY AGAIN AND COLD TEMPS HAVE ARRIVED, NOTICED THE SMELL AGAIN WORSE THAN EVER. WHILE TAKING CAR FOR OIL CHANGE THE TECHNICIAN TOLD ME I HAVE A FUEL LEAK AND THAT IS WHY THE CAR SMELLS LIKE GAS. NOW I WON'T DRIVE MORE THAN 10 MILES FEARFUL THAT I MAY WIND UP IN A ROLLING FIREBALL. SINCE THERE A MULTITUDES OF COMPLAINTS ONLINE REGARDING THIS, I THINK SUBARU OF AMERICA NEEDS TO DO 1 THING..RECALL AND REPLACE AT NO CHARGE TO OWNERS. IT SMELLS WHEN IT IS STARTED, SMELLS DURING INITIAL DRIVE AND FOR QUITE SOME TIME -- DRIVING WITH WINDOWS DOWN AT 30 DEGREES AND BELOW IS DIFFICULT, I DID IT DURING OUR BLIZZARD TOO. AREA AROUND ENGINE REEKS OF FUEL AS WELL. I ALREADY HAD TO REPLACE HEAD GASKETS ONLY TO FIND OUT THAT THERE WAS A RECALL ON THOSE FOR THE PRIOR FEW YEARS WHICH MY MODEL WASN'T COVERED UNDER. INSTALLED NEW MUFFLER SO THAT'S NOT IT EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819216January 10, 2016
FUEL/PROPULSION SYSTEM
EVERYONE THE TEMPERATURE GETS BELOW FREEZING THERE IS A TERRIBLE GASOLINE SMELL THAT FILLS THE CABIN OF THE CAR. IT IS ALMOST TO THE POINT WHERE YOU CANNOT DRIVE THE CAR AND IT CAUSES HEADACHES. THIS HAPPENS WHEN STARTING THE CAR AND WHILE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816427December 28, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, THE CONTACT WAS NOTIFIED THAT THE FRONT SUSPENSION HAD SEVERE CORROSION AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE LOWER CONTROL ARMS WAS CORRODED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777985September 28, 2015
UNKNOWN OR OTHER
INSPECTION OF VEHICLE IN JULY 18,2003 REQUIRED REPLACEMENT OD BOTH SUBFRAME BARS DUE TO SEVERE RUST. SECOND INCIDENT INVOLVED SEVERE LOSS OF CONTROL OF VEHICLE WHILE DRIVING IN HEAVY TRAFFIC. LOWER CONTROL ARM, AND DRIVERS SIDE AXLE BROKE, AND BENT WHICH CAUSED VEHICLE TO HOP, JUMP, LOSS OF STEERING. STOPPED BY RUNNING ALONG SIDE OF CURB. HAD TO REPLACE AXLE AND LOWER CONTROL ARM DUE TO SEVERE RUST. MECHANIC SAID PARTS WERE BACK ORDER FOR MONTHS. WAS NOT ABLE TO REPLACE SO HE RESHAPED A 2002 SUBARU ASSEMBLY TO RETURN MY VEHICLE, AFTER 11 DAYS ON HIS LIFT. I AM 73 YRS. OLD AND HAVE CHRONIC ANXIETY ISSUES. AM STILL AFRAID TO DRIVE THIS VEHICLE BECAUSE PASSENGER SIDE ALSO LOOKS RUSTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763615September 14, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE REVERSING AT APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE LOWER CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760826September 1, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER, SUSPENSION
TODAY I WAS AT MY MECHANICS TO REPLACE A MUFFLER. AFTER RAISING THE CAR UP ON THE RACK HE NOTICED DESTRUCTIVE RUST THAT WAS COVERING AND INUNDATING THE K FRAME AND FRONT LOWER CONTROL ARMS (TRANSVERSE LINKS). IN SEPTEMBER OF 2012 I WAS AT GARY LANG SUBARU (ILLINOIS) FOR AN UNRELATED ISSUE. THE SAFETY RECALL FOR MY VEHICLE , WVX-34, REQUIRED AN INSPECTION AND REPAIRS, AND IF NECESSARY, REPLACEMENT OR CORROSION TREATMENT OF THE LOWER CONTROL ARMS (TRANSVERSE LINK). ACCORDING TO SUBARU OF AMERICA, THAT RECALL WAS "COMPLETED". THE SUBARU OPERATOR (KAYLA) COULD NOT ELABORATE ON THE TERM "COMPLETE". NO MENTION OF ANY SPECIFIC ACTION WAS REPORTED. TODAY, DURING THE INSPECTION OF SAID AREA, MY MECHANIC INDICATED THAT NO PROOF EXISTED OF EITHER CORRECTIVE ACTION, EITHER UNDERCOATING OR MECHANICAL REPAIR OR REPLACEMENT. THIS IS A SAFETY CONCERN, AND AT SOME POINT IT IS POSSIBLE THAT LOSS OF CONTROL WILL FOLLOW IF THE LOWER CONTROL ARM BREAKS. I WILL PURSUE THE SUBARU DEALER FOR REPAIRS BUT HAVE NO IDEA IF THEY WILL ASSUME RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723665June 5, 2015
ENGINE
WE PURCHASED THIS CAR NEW AND MAINTAINED IT ACCORDING TO THE MANUFACTURER'S MAINTENANCE SCHEDULE. HOWEVER, AROUND 75,000 MILES THE HEAD GASKETS STARTED LEAKING. AFTER EACH USE OF THE CAR, OIL WOULD LEAK ONTO THE EXHAUST MANIFOLD AND PRODUCE A BURNT OIL SMELL IN THE GARAGE; NOT GOOD. THE LEAK REMAINED LIMITED AND OUR SERVICE TECHNICIAN (AAA-APPROVED), ADVISED US TO NOT MAKE ANY REPAIRS RIGHT AWAY, BUT TO MONITOR THE LEAK. THE LEAKING BECAME PROGRESSIVELY WORSE AND AFFECTED BOTH THE LEFT AND RIGHT SIDE OF THE BOXER CYLINDER HEADS. AT 90,000 MILES, THE LEAKS REQUIRED A FULL HEAD GASKET REPAIR, NECESSITATING EXTRACTION OF THE ENTIRE ENGINE. WHILE THIS WORK WAS DONE, TIMING BELT, WATER PUMP AND OTHER UNRELATED MAINTENANCE ISSUES WERE PERFORMED. THE MAIN COMPLAINT WE HAVE IS WITH THE PREMATURE FAILURE OF THIS BOXER ENGINE'S HEAD GASKETS. SUBARU *KNOWS* THERE IS A PROBLEM AS IT RECOMMENDS AN COOLANT ADDITIVE FOR OLDER ENGINES IN AN ATTEMPT TO POSTPONE THE HEAD GASKET PROBLEMS. AND A QUICK GOOGLE SEARCH REVEALS THAT MANY THOUSANDS OF SUBARU OWNERS HAVE HAD HEAD GASKET PROBLEMS, YET SUBARU OF AMERICA (SOA) HAS NEVER ISSUED A RECALL. IF THE BOXER ENGINE DESIGN IS PRONE TO HEAD GASKET PROBLEMS, AS IT APPEARS TO BE IN SUBARUS, AND FAILURES HAPPEN WELL BEFORE 100,000 MILES, SUBARU SHOULD STAND BEHIND ITS DESIGN AND COMPENSATE OWNERS FOR THESE EXPENSIVE FAILURES. OUR REPAIR COST NEARLY $4,000, WITH NO GUARANTEE THAT IT WON'T HAPPEN AGAIN. WE BELIEVE SOA SHOULD ISSUE RECALL FOR A FAULTY ENGINE DESIGN, AND DEVELOP A HEAD GASKET THAT WILL STAND THE TEST OF TIME! SOA CONTINUES TO BUILD THIS SAME ENGINE INTO ITS CURRENT MODELS, AND THE PURCHASERS OF THESE VEHICLES WILL EACH DISCOVER THE HEAD GASKET PROBLEM, WHEN WARRANTIES HAVE EXPIRED AND REQUIRE EXPENSIVE REPAIRS. IF THESE PROBLEMS HAD LED TO CRASHES SOA BE FORCED TO ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712386April 23, 2015
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND A GRINDING NOISE EMITTED OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE FRONT PASSENGER SIDE SUBFRAME COMPLETELY RUSTED. IN 2012, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION) AND A RUSTPROOF SOLUTION WAS APPLIED TO THE FRONT LOWER CONTROL ARMS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691717March 3, 2015
FUEL/PROPULSION SYSTEM
FIRST EVENT WAS IN DECEMBER 2014, LONG ISLAND, NY: AFTER DRIVING FOR ABOUT 3 MILES, STOPPED WITH CAR SHUT OFF FOR ABOUT 30 MINUTES, WHEN RESTARTING, THERE WAS A VERY STRONG FRESH/RAW GAS ODOR IN THE CAR. SICKENING ODOR. THIS HAPPENS SPORADICALLY. THE LOCAL SUBARU DEALER DID A SMOKE TEST, SAID THEY FIXED IT BY TIGHTENING CLAMPS ON FUEL RAIL ON 2/11/15. THE ODOR CONTINUES SPORADICALLY. NOW, MARCH 3, 2015, THEY WANT TO REPLACE HOSES ON FUEL RAILS. MILEAGE IS JUST OVER 92,200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689801February 22, 2015
FUEL/PROPULSION SYSTEM, ENGINE
ON WINTER DAYS, WHERE TEMPERATURES ARE NOT UNUSUALLY LOW FOR A NORTHERN STATE, THE FUEL LINES ON THE FORESTER WILL SHRINK AND CONTRACT. THE RESULT IS THAT FUEL WILL LEAK OUT OF THE LINE RESULTING IN TWO THINGS, FUEL VAPORS IN THE CABIN AND FUEL PUDDLING ON THE ENGINE. FUEL PUDDLING ON THE ENGINE REPRESENTS ON OBVIOUS SAFETY HAZARD IN THE EVENT OF A FIRE. THE HEAVY FUEL VAPORS AND ODOR IN THE CABIN CAUSED ME TO BECOME NAUSEOUS AND LIGHT HEADED. IN ORDER TO DRIVE HOME SAFELY, THE WINDOWS HAD TO BE OPENED ALMOST COMPLETELY. LUCKILY THEY WERE NOT FROZEN UP, WHICH IS ALSO COMMON IN WINTER MONTHS. THERE HAVE ALSO BEEN SEVERAL DAYS WHERE WIND CHILL ALONE COULD RESULT IN FROST BITE IN ONLY A FEW MINUTES. I COULD NOT HAVE ROLLED DOWN MY WINDOWS SAFELY ON THOSE DAYS OR IN SIMILAR TEMPS BECAUSE OF THE ADDED VEHICLE SPEED. SOA IS AWARE THAT THIS IS A PROBLEM, BUT REFUSES TO CORRECT THE ISSUE OR ADMIT THAT IT APPLIES TO MOST OF ITS MODELS. THE PROBLEM EVEN CONTINUES ON LATER MODELS. THIS IS A WELL KNOWN ISSUE, SEE THIS THREAD THAT SPANS SEVERAL YEARS (CONTINUING TODAY): HTTP://WWW.SUBARUFORESTER.ORG/VBULLETIN/F87/SMELL-GAS-COLD-STARTS-41319/ THE LINES AND PROBLEM ARE ALMOST IDENTICAL TO THE IMPREZA ISSUE, WHICH RESULTED IN SUBARU SERVICE BULLETIN NUMBER 09-36-03. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683580February 16, 2015
FUEL/PROPULSION SYSTEM
VERY STRONG GAS SMELL IN VEHICLE CABIN DURING COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682078February 9, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION). THE CONTACT STATED THAT THE DEALER COATED THE CONTROL ARMS, BUT THE CONTROL ARMS WERE RUSTED THROUGH. THE DEALER STATED THAT THE CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Forester