Subaru Crosstrek Service Bulletins (2021)

352 manufacturer communications on file.

• April 21, 2021•Document ID: 10191591

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-282-21R

  Date Added:

  May 4, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature.

  Associated Products (23)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza+ 3 more
  Associated Documents

  • DownloadMC-10191591-0001.pdf↗
• April 16, 2021•Document ID: 10191568

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  15-272-20R

  Date Added:

  May 4, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

  Associated Products (7)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2021 Subaru WRX
  Associated Documents

  • DownloadMC-10191568-0001.pdf↗
• April 9, 2021•Document ID: 10191586

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  15-240-19R

  Date Added:

  May 4, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency.

  Associated Products (23)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2020 Subaru Ascent2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2018 Subaru Crosstrek2018 Subaru Impreza+ 3 more
  Associated Documents

  • DownloadMC-10191586-0001.pdf↗
• March 16, 2021•Document ID: 10189672

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  06-82-21

  Date Added:

  April 2, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides a service procedure to address a squeaking-type sound from the rear suspension area customers may hear when going over bumps.

  Associated Products (9)

  2021 Subaru Crosstrek2021 Subaru Impreza2020 Subaru Crosstrek2020 Subaru Impreza2019 Subaru Crosstrek2019 Subaru Impreza2018 Subaru Crosstrek2018 Subaru Impreza2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10189672-0001.pdf↗
• February 25, 2021•Document ID: 10188199

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE; VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

  Mfr Comm. #:

  12-311-21

  Date Added:

  March 4, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving.

  Associated Products (4)

  2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek2018 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10188199-0001.pdf↗
• February 23, 2021•Document ID: 10188160

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  16-132-20R

  Date Added:

  March 4, 2021

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.

  Associated Products (23)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2020 Subaru Ascent2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2018 Subaru Crosstrek2018 Subaru Impreza+ 3 more
  Associated Documents

  • DownloadMC-10188160-0001.pdf↗
• February 19, 2021•Document ID: 10188190

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  12-312-21

  Date Added:

  March 4, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.

  Associated Products (11)

  2021 Subaru Crosstrek2021 Subaru Impreza2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2018 Subaru Crosstrek2018 Subaru Impreza2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10188190-0001.pdf↗
• February 17, 2021•Document ID: 10188185

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  07-190-21

  Date Added:

  March 4, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with Apple® CarPlay® certification.

  Associated Products (7)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2020 Subaru Ascent2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza
  Associated Documents

  • DownloadMC-10188185-0001.pdf↗
• February 12, 2021•Document ID: 10188173

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-221-18R

  Date Added:

  March 4, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.

  Associated Products (22)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Impreza2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy+ 2 more
  Associated Documents

  • DownloadMC-10188173-0001.pdf↗
• February 11, 2021•Document ID: 10188172

  Service Bulletin/Repair Instructions
  STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  12-310-21

  Date Added:

  March 4, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing Crosstrek Hybrid vehicles.

  Associated Products (5)

  2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek2016 Subaru Crosstrek2015 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10188172-0001.pdf↗
• February 10, 2021•Document ID: 10188170

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-236-18R

  Date Added:

  March 4, 2021

  Manufacturer:

  SUBARU

  Summary

  The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

  Associated Products (19)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX
  Associated Documents

  • DownloadMC-10188170-0001.pdf↗
• February 5, 2021•Document ID: 10188168

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-240-19R

  Date Added:

  March 4, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency.

  Associated Products (23)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2020 Subaru Ascent2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2018 Subaru Crosstrek2018 Subaru Impreza+ 3 more
  Associated Documents

  • DownloadMC-10188168-0001.pdf↗
• February 1, 2021•Document ID: 10187315

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  14-22-16R

  Date Added:

  February 18, 2021

  Manufacturer:

  SUBARU

  Summary

  To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

  Associated Products (173)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza+ 153 more
  Associated Documents

  • DownloadMC-10187315-0001.pdf↗
• January 18, 2021•Document ID: 10186416

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  16-132-20R

  Date Added:

  February 1, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions.

  Associated Products (23)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2020 Subaru Ascent2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2018 Subaru Crosstrek2018 Subaru Impreza+ 3 more
  Associated Documents

  • DownloadMC-10186416-0001.pdf↗
• January 18, 2021•Document ID: 10186385

  Service Bulletin/Repair Instructions
  EQUIPMENT; SEATS

  Mfr Comm. #:

  12-299-20R

  Date Added:

  February 1, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change made to the outer hinge cover on the driver’s 10-way adjustable power seats.

  Associated Products (7)

  2021 Subaru Crosstrek2021 Subaru Forester2020 Subaru Crosstrek2020 Subaru Forester2019 Subaru Crosstrek2019 Subaru Forester2018 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10186385-0001.pdf↗
• January 14, 2021•Document ID: 10186426

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-257-19R

  Date Added:

  February 1, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices.

  Associated Products (13)

  2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza
  Associated Documents

  • DownloadMC-10186426-0001.pdf↗
• January 14, 2021•Document ID: 10186391

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-219-18R

  Date Added:

  February 1, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System.

  Associated Products (23)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza+ 3 more
  Associated Documents

  • DownloadMC-10186391-0001.pdf↗
• January 14, 2021•Document ID: 10186389

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-195-16R

  Date Added:

  February 1, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides important information regarding diagnosis and replacement of the STARLINK Telematics Data Communication Module (DCM). This update is applicable to all models equipped with a STARLINK Telematics System.

  Associated Products (7)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2021 Subaru WRX
  Associated Documents

  • DownloadMC-10186389-0001.pdf↗
• January 14, 2021•Document ID: 10186380

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-265-20R

  Date Added:

  February 1, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides an overview and basic instructions for use of the “Destination to Vehicle” feature of the Gen 2 Telematics system.

  Associated Products (12)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2020 Subaru Ascent2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback
  Associated Documents

  • DownloadMC-10186380-0001.pdf↗
• January 14, 2021•Document ID: 10186379

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-266-20R

  Date Added:

  February 1, 2021

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

  Associated Products (18)

  2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2020 Subaru Ascent2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback
  Associated Documents

  • DownloadMC-10186379-0001.pdf↗