Saturn Vue Complaints (2004)

276 consumer complaints on file.

#10315453March 2, 2010
SUSPENSION:REAR
2004 SATURN VUE REAR SUSPENSION CAUSES WHEEL TO COLLAPSE DUE TO SHEARING OF BOLT UNDER CONSTANT LOAD. THIS PROBLEM SPURRED A VOLUNTARY GM RECALL IN 2004. MY VEHICLE HAD THE RECALL WORK COMPLETED. IN AUGUST, 2009, THE WHEEL COLLAPSED AGAIN WHILE MY WIFE AND KIDS WERE IN THE CAR. I'M NOT SURE HOW THEY DROVE IT HOME WITH THAT CONDITION WITHOUT A ROLLOVER OR ACCIDENT. I HAD THE REPAIR MADE FREE OF CHARGE AT THE DEALER AFTER MUCH ARGUING BUT AM CONCERNED THAT IN 4-5 YEARS, BOLT FATIGUE WILL CAUSE THE SITUATION TO REPEAT ONCE AGAIN. I HAVE THE SHEARED BOLT HEAD IN MY POSSESSION. I AM WRITING DUE TO CONCERN THAT MANY MANY OTHERS WILL AGAIN SOON, THIS YEAR, EXPERIENCE THE SAME WHEEL COLLAPSE AFTER HAVING THEIR VOLUNTARY RECALL REPAIRS MADE IN 2004. IT SEEM LIKE A MANDATORY RECALL OF THE 2004 GM VOLUNTARY RECALL IS IN ORDER. EXCERPT FROM CAUG 5, 2004 ONSUMER AFFAIRS ARTICLE: GENERAL MOTORS IS VOLUNTARILY RECALLING THE SATURN VUE TO FIX A PROBLEM WITH THE REAR SUSPENSION. IN DOING SO, IT MAY BE HOPING TO AVOID LITIGATION THAT COULD RESULT FROM ACCIDENTS OCCURRING WHILE GOVERNMENT SAFETY AGENCIES CONDUCT THEIR OWN INVESTIGATIONS. THE RECALL AFFECTS 246,433 VUES IN THE 2002-2004 MODEL YEARS, INCLUDING 231,123 IN THE UNITED STATES AND 15,310 IN CANADA. IT ALL STARTED WHEN A SATURN VUE OWNER WROTE TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) TO COMPLAIN THAT THE REAR WHEELS OF HIS CAR COLLAPSED ON A TIGHT TURN, CAUSING THE VEHICLE TO ROLL OVER. THE AGENCY DECIDED TO CONDUCT A TEST OF ITS OWN, TAKING TIGHT TURNS AT 45 MPH, AND SURE ENOUGH, THE REAR SUSPENSION COLLAPSED AND THE CAR ROLLED OVER. THE SAME THING HAPPENED WHEN A TWO-WHEEL DRIVE MODEL OF THE VUE WAS PUT THROUGH THE SAME TEST. READ MORE: HTTP://WWW.CONSUMERAFFAIRS.COM/RECALLS04/VUE_RECALL.HTML#IXZZ0H1HXNUN0. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315472March 2, 2010
SUSPENSION:REAR
2004 SATURN VUE REAR SUSPENSION CAUSES WHEEL TO COLLAPSE DUE TO SHEARING OF BOLT UNDER CONSTANT LOAD. THIS PROBLEM SPURRED A VOLUNTARY GM RECALL IN 2004. MY VEHICLE HAD THE RECALL WORK COMPLETED. IN AUGUST, 2009, THE WHEEL COLLAPSED AGAIN WHILE MY WIFE AND KIDS WERE IN THE CAR. I'M NOT SURE HOW THEY DROVE IT HOME WITH THAT CONDITION WITHOUT A ROLLOVER OR ACCIDENT. I HAD THE REPAIR MADE FREE OF CHARGE AFTER MUCH ARGUMENT BUT AM CONCERNED THAT IN 4-5 YEARS, BOLT FATIGUE WILL CAUSE THE SITUATION TO REPEAT ONCE AGAIN. I HAVE THE SHEARED BOLT HEAD IN MY POSSESSION . I AM WRITING DUE TO CONCERN THAT MANY MANY OTHERS WILL AGAIN, SOON, THIS YEAR, EXPERIENCE THE SAME WHEEL COLLAPSE AFTER HAVING THEIR VOLUNTARY RECALL REPAIRS MADE IN 2004. IT SEEMS LIKE A MANDATORY RECALL OF THE GM VOLUNTARY RECALL IS IN ORDER. EXCERPT FROM CONSUMER AFFAIRS ARTICLE, AUGUST 5, 2004: GENERAL MOTORS IS VOLUNTARILY RECALLING THE SATURN VUE TO FIX A PROBLEM WITH THE REAR SUSPENSION. IN DOING SO, IT MAY BE HOPING TO AVOID LITIGATION THAT COULD RESULT FROM ACCIDENTS OCCURRING WHILE GOVERNMENT SAFETY AGENCIES CONDUCT THEIR OWN INVESTIGATIONS. THE RECALL AFFECTS 246,433 VUES IN THE 2002-2004 MODEL YEARS, INCLUDING 231,123 IN THE UNITED STATES AND 15,310 IN CANADA. IT ALL STARTED WHEN A SATURN VUE OWNER WROTE TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) TO COMPLAIN THAT THE REAR WHEELS OF HIS CAR COLLAPSED ON A TIGHT TURN, CAUSING THE VEHICLE TO ROLL OVER. THE AGENCY DECIDED TO CONDUCT A TEST OF ITS OWN, TAKING TIGHT TURNS AT 45 MPH, AND SURE ENOUGH, THE REAR SUSPENSION COLLAPSED AND THE CAR ROLLED OVER. THE SAME THING HAPPENED WHEN A TWO-WHEEL DRIVE MODEL OF THE VUE WAS PUT THROUGH THE SAME TEST. READ MORE: HTTP://WWW.CONSUMERAFFAIRS.COM/RECALLS04/VUE_RECALL.HTML#IXZZ0H1HXNUN0. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315168March 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS 2004 SATURN VUE. THE DRIVER STATED THAT SHE RECEIVED A LETTER DATED NOVEMBER 2009 REGARDING THE TRANSMISSION BEING REPAIRED WITHIN 5 YEARS, AT NO COST. THE DRIVER STATED THAT HER 5 YEARS HAS EXPIRED. THE TRANSMISSION HAS FAILED AND THE DEALER IS WILLING TO PAY 50% OF THE REPAIR COST. THE CONTACT DOESN'T AGREE WITH THE COST. THE CONTACT ALSO STATED THAT THE TRANSMISSION FAILED ABOUT 2 YEARS AGO. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 70,000. UPDATED 04/09/10. *LJ THE CONSUMER STATED THE TRANSMISSION SHOULD BE REPAIRED AT 100%. UPDATED 05/06/10.*JB UPDATED 06/14/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313568February 24, 2010
POWER TRAIN
I HAVE A 2004 SATURN VUE THAT CAME OUT OF PARK WITH NO KEYS IN THE IGNITION AND MY 4YR OLD SON FELL OUT OF VEHICLE AND WAS RAN OVER. WE ARE ABLE TO TAKE THE KEY OUT OF THE IGNITION WITHOUT IT BEING IN THE "OFF POSITION" AND PUT THE VEHICLE IN NEUTRAL, REVERSE, AND DRIVE WITHOUT APPLYING MY FOOT ON THE BRAKE. THE VEHICLE HAS NOT BEEN REPAIRED AND IS PARKED ON THE ADVICE OF MY ATTORNEYS. *TR THE KEY WAS REMOVED FROM THE ACCESSORY POSITION WITH THE SHIFTER IN PARK. BEING IN THE ACCESSORY POSITION ALLOWED THE SHIFTER TO BE MOVED FROM PARK WITHOUT AN APPLICATION OF THE BRAKE PEDAL. *SMCH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10313772February 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A 2004 SATURN VUE 4 MONTHS AGO. I ALSO BOUGHT A EXTENDED WARRANTY THRO WYNS. MY TRANSMISSION HAS NOW GONE OUT. I HAVE 100,260 MILES ON IT. THE WARRANTY WAS FOR 100,000. SATURN SAYS I AM OUT OF THE WARRANTY COVERAGE BUT WYNS WILL COVER THE COST OF THE TRANSMISSION MINUS MY $100 CO PAY. THEY HOWEVER WILL NOT COVER IT UNTIL SATURN FAXES THEM THE BULLETIN ON THIS TRANSMISSION PROBLEM. SATURN CALLED ME BACK AND SAID THAT THEY WILL NOT FAX THIS INFORMATION TO WYNS AND WILL NOT MAIL ME THE WARRANTY INFORMATION TO ME. SATURN STATED TO ME IF I TOOK IT TO ANOTHER REPAIR FACILITY THAT THEY WOULD LOOSE OUT ON THE MONEY OF REPAIRING MY TRANSMISSION. SO NOW I CANT GET MY EXTENDED WARRANTY COMPANY TO FIX IT BECAUSE THEY HAVE NO PROOF THAT THE WARRANTY IS NO GOOD AT MY MILEAGE. I BOUGHT THE VEHICLE AT WEST 40 AUTO SALES WHO DID NOT TELL ME ABOUT ANY PROBLEMS OR BULLETINS ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10309008February 12, 2010
TRACTION CONTROL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
I WAS DRIVING ON SPEED OF 55 MPH AND THEN THE CAR SUDDENLY STOP ABRUPTLY . I TOOK TO THE DEALER, THEY SAID IT IS A VIT TRANSMISSION MANUFACTURER PROBLEM ON THE SATURN 2004 VUE. THIS IS VERY DANGER SITUATION BECAUSE THE TRANSMISSION STOP WITHOUT ANY WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307193February 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY KIDS TO SCHOOL ON THE HIGHWAY, MY 2004 SATURN VUE STARTED TO SLOW DOWN IN TRAFFIC. MY CAR COMPLETELY STOPPED AND WOULD NOT GO FORWARD. ALL THE CARS BEHIND ME HAD TO SWERVE AROUND ME QUICKLY AS NOT TO HIT US. A COP AND ANOTHER CAR STOPPED TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD. THE POLICE OFFICER THEN HAD TO PUSH MY CAR TO AN AUTO REPAIR SHOP OFF THE HIGHWAY. THEY TOLD ME THAT MY TRANSMISSION WAS GONE. AFTER THE AUTO REPAIR CHARGED ME FOR A DIAGNOSTIC, I WAS TOLD THAT MY TRANSMISSION HAS TO BE REPAIRED AND THAT GM HAS HAD ISSUES WITH THESE ENGINES.. I CANT UNDERSTAND HOW TOYOTA CAN ISSUE A RECALL, BUT GM CAN'T. WILL IT TAKE SOMEONE "IMPORTANT" TO GET KILLED IN ONE OF GM'S CARS BEFORE OUR GOVERNMENT DOES ANYTHING FOR THE COMMON PEOPLE? *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297825January 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 SATURN VUE TRANSMISSION FAILURE ESTIMATED 150,000 CARS HAVE THIS FAILURE FAULTY TRANSMISSION WIRE INSTALLED IN AUTOS FROM 2002 THRU 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297269December 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITH NO WARNING ON MY 2004 SATURN VUE WITH 100,000 MILES. THE DEALER TELLS ME ITS MY PROBLEM BECAUSE THEY DON'T HAVE TO ISSUE A RECALL UNLESS THEY FEEL ITS A SAFETY HAZARD. WELL I WAS IN THE MIDDLE OF A BUSY HIGHWAY GOING 65MPH WHEN THE TRANSMISSION JUST STOPPED. MY RPM'S REVVED REALLY HIGH BUT THE CAR WOULD NOT GO FORWARD ANYMORE. I WAS ALMOST HIT 3 TIMES TRYING TO GET OFF THE HIGHWAY WITH THIS FAULTY TRANSMISSION AND I AM 6 MONTHS PREGNANT AND HAD 2 TODDLERS INT HE BACK SEAT! I WOULD SAY THIS IS A SERIOUS SAFETY HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295798December 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS REPLACED AT 30,000 MILES WHILE UNDER WARRANTY. NOW AT 69,000 MILES THE TRANSMISSION FAILED AGAIN. WHEN IT FAILED THIS TIME I LOOKED ONLINE AND FOUND THAT GM HAD EXTENDED THE TRANNY WARRANTY TO 5YRS/75,000 MILES. I CALLED SATURN ABOUT IT AND THEY SAID MY VIN DIDN'T QUALIFY FOR THE EXTENSION EVEN THOUGH IT WAS NOT 5 YEARS UNTIL SEPTEMBER THIS YEAR. NOW IN NOVEMBER OF THIS YEAR I GOT A LETTER SAYING THAT IT NOW QUALIFIES FOR THE EXTENSION. NOW IT'S OVER THE 5 YEAR TIME PERIOD. I NOW HAVE A LAWYER WHO SAYS THAT GM WILL GIVE HALF OF THE MONEY TO FIX IT BUT I HAVE TO GO TO A SATURN DEALER BUT I HAVE TO PAY TO TOW IT. IN THE BEGINNING THE LAWYER SAID I WOULD GET A HECK OF A LOT MORE THEN JUST HALF THE REPAIR COSTS PLUS RECOVER MONIES FOR A RENTAL CAR. HOW AM I GOING TO GET THE OTHER HALF PLUS THE TOW FEES UP FRONT TO PAY. WHY ISN'T THERE A RECALL TO ELIMINATE THIS VTI TRANNY. THEY WILL ONLY REPLACE IT WITH THE SAME KIND BUT WITH A STRONGER DRIVE CHAIN. THIS IS NOT THE FIX. THEY DON'T WANT TO HAVE TO REPLACE THE ENGINE IN ORDER TO UPGRADE TO A DIFFERENT TRANNY. SOMEONE PLEASE HELP ALL OF US WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295918December 15, 2009
ENGINE AND ENGINE COOLING
I WOULD LIKE TO FILE A COMPLAINT ON MY 2004 SATURN VUE. I HAVE DONE A LOT OF LOOKING AROUND ON THE INTERNET AND FOUND THAT THERE HAS BEEN A LOT OF TIMING CHAIN FAILURES ON THE SATURNS. I RECENTLY HAD MINE GO OUT ON MY VUE AT 90,000 MILES AND AM IN THE PROCESS OF GETTING IT FIXED WHICH COULD COST ME UPWARDS OF $2,000. IS THERE ANY FORM OF A RECALL O THIS AND WHAT ARE IF ANY ARE MY OPTIONS FOR EITHER SATURN FIXING IT OR REIMBURSING ME ANY AMOUNT. COULD YOU PLEASE CONTACT ME WITH ANY INFORMATION YOU HAVE . THANKS IN ADVANCE FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291854November 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 SATURN VUE & THE TRANSMISSION JUST DIED. IT IS A VTI TRANSMISSION & SATURN IS AWARE THAT IT HAS ISSUES. I WOULD THINK WITH SO MANY PEOPLE COMPLAINING ABOUT THE SAME ISSUE THAT A RECALL WOULD HAVE BEEN DONE. NOW I AM STUCK WITH A CAR THAT WILL COST $5,000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285929October 1, 2009
STEERING, SEAT BELTS
MY STEERING COLUMN IS GONE OUT TOOK IT IN TO GET IT LOOKED AT. THEN THE SHOP CALLED SATURN AND THEY WHERE TOLD THAT THEY WERE HAVING SEVERAL PROBLEMS WITH THE STEERING COLUMN. NOW FOR ABOUT SIX MONTHS MY SEAT BELTS DON'T WORK THEY KEEP SNAPPING OUT OF THE HOLDER THE SEAT BELT LIGHT FLASHES WHEN YOU HAVE YOUR SEAT BELT ON. AND ALSO WE ARE HAVING PROBLEMS WITH OUR PASSENGER DOOR GETTING STUCK AND NOT OPENING. WE HAVE TWO SMALL CHILDREN AND A TEENAGER. HELP US PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285571September 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IN 2004 SATURN VUE HAS GONE OUT TWICE NOW, THE 2ND TRANSMISSION AFTER ONLY 32,000 MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284901September 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 SATURN VUE THAT HAS 54600 MILES ON IT AND THE AUTOMATIC TRANSMISSION IS SLIPPING WHEN I DRIVE AT A CONSTANT SPEED IN A RANGE FORM 35 - 55 MILES PER HR. I HAD IN FOR A DIAGNOSIS AT A SATURN DEALERSHIP. THEY SAID IT IS THE TORQUE CONVERTER THAT IS FAULTY AND IT WILL COST $2100 TO REPLACE IT. THIS PART HAS TO BE DEFECTED. I NEVER HAD AN AUTOMATIC TRANSMISSION PROBLEM IN 40 YEARS OF DRIVING CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281469August 23, 2009
POWER TRAIN
MY 2004 SATURN V6 SATURN VUE HAS STARTED A SHUDDER/GROWLING NOISE IN THE DRIVE TRAIN THAT'S PREVALENT IN THE 20 -25, 30-35MPH, 40 -45MPH AND NOW AT 50-50MPH. OR WHEN MODERATELY ACCELERATION OR COASTING. THE VEHICLE HAD ABOUT 100K MILES ON IT NOW BUT STARTED AROUND 70K. I PURCHASED THE CAR AT 68,500K MILES. THE FREQUENCY OF OCCURRENCE IS DIFFICULT TO PREDICT BUT SEEMS TO BE HAPPENING AS OFTEN AS THOSE SPECIFIC CONDITIONS (MPH/COASTING) PRESENT - DOES NOT HAPPEN WHEN ACCELERATING QUICKLY. I HAVE TAKEN MY CAR TO NUMEROUS SHOPS ENGINE REPAIR, TRANSMISSION, AND OTHER WELL NAMES REPAIR PLACES. ALL OF THEM TELL ME MY CAR IS FINE,BUT THE LAST SHOP WHICH DID THE TRANSMISSION CHECK ON COMPUTER SAID THE ENGINE HAD OVER 1,000 MISS FIRES. I CALLED TO SATURN AND THERE TECH SAID " U DON'T HAVE TO EXPLAIN NO MORE" IT IS THE TORQUE CONVERTER AND I HAVE REPLACED MANY." IF THIS IS SUCH A WELL OCCURRING PROBLEM WHY ISN'T SATURN PAYING FOR THESE REPAIRS. MY CONCERN NOW IS WHEN IT RAINS AND THE CAR STUTTERS I LOSE ALL WHEEL TRACTION GOING UP HEELS AND ON TURNS. I FEEL LIKE I HAVE NO CONTROL. I HAVE READ ONLINE AND FOUND MAY ISSUES THAT ARE THE SAME I BELIEVE SATURN NEEDS TO FIX THESE MANUFACTURING ISSUES AND NOT LEAVE THEM ON THE CONSUMER. I SPENT $10,000 ON MY SATURN AND JUST FINISHED COLLEGE I DO NOT HAVE $4,5000 TO SPEND ON A CAR THAT IS ONLY WORTH $9,000 -$7,000 BLUE BOOK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278769July 30, 2009
EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC
I PURCHASED A SET OF BRAKE PADS FROM "CARQUEST AUTO PARTS" IN BETHLEHEM, PA ON 6/23/09. UPON THE ADVICE OF ONE OF THE SALES REPRESENTATIVES, I DECIDED TO PURCHASE THE CARQUEST BRAND BRAKE PADS LISTED ON THE INVOICE AS, "RED CERAMIC PAD." I INSTALLED THE PADS ON MY 2004 SATURN VUE. UPON COMPLETION, AS ALWAYS I TOOK THE CAR ON A ROAD TEST. I EXPERIENCED SOME EXCESSIVE BUOYANCY IN THE BRAKE PEDAL, AND CONTINUED THE ROAD TEST. I DROVE THE CAR FOR A TOTAL OF NO MORE THAN FIVE MILES. (NOTE THAT THE ROTORS AT THIS POINT WERE ALMOST NEW, AND HAD NO UNUSUAL WEAR OR DAMAGE.) AS I STOPPED THE VEHICLE DURING THE TEST, PLUMES OF BRAKE DUST EMANATED FROM BOTH FRONT TIRES. I INSPECTED THE PADS ONLY TO DISCOVER THAT 90% OF THE PAD SURFACE HAD DISINTEGRATED IN LESS THAN 5 MILES. WHEN I RETURNED TO THE STORE TO NOTIFY OF A SERIOUS SAFETY HAZARD AND A DEFECTIVE BRAKE PRODUCT, THEY MOCKED ME FOR "PURCHASING SUCH GARBAGE IN THE FIRST PLACE INSTEAD OF USING DEALER PARTS." THEY SHOWED NO CONCERN OR SURPRISE OVER WHAT HAD HAPPENED, DESPITE HOW CLOSE I CAME WITH DEATH. I HAVE RETAINED THE DEFECTIVE PADS FOR YOUR ANALYSIS AND HOPEFULLY TO IMPLEMENT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274974June 25, 2009
UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN MAKING A LOUD NOISE. ON THREE OCCASIONS, THE DEALER STATED THAT THE VEHICLE DID NOT MAKE ENOUGH NOISE FOR THEM TO MAKE AN UNSPECIFIED REPAIR. THE CONTACT HAS BEEN ABLE TO DRIVE THE VEHICLE DESPITE THE NOISE. THE DEALER REFUSED TO DIAGNOSE THE COMPUTER TO DETERMINE THE CAUSE OF THE FAILURE. THE NOISE SOUNDED AS IF A COMPONENT UNDERNEATH THE VEHICLE WAS MAKING CONTACT WITH THE GROUND. THE DEALER STATED THAT THEY COULD NOT FIND ANY FAILURES DURING THE TEST DRIVE, BUT THEY HEARD THE NOISE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 100,000. UPDATED 07/28/09 *BF THE CONSUMER STATED THE NOISE WAS COMING FROM INSIDE THE TRANSMISSION. THE FRONT ROTORS WERE REPLACED. UPDATED 07/31/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269923May 26, 2009
POWER TRAIN
A 2004 SATURN VUE WITH A 2.2 LITER 4 CYLINDER MOTOR WITH AUTOMATIC TRANSMISSION. AFTER A REPLACEMENT OF THE VTI TRANSMISSION UNDER THE CLASS ACTION LAWSUIT A SEVERE RATTLE AND VIBRATION UNDER THE HOOD WAS DETECTED. UPON RETURNING TO THE DEALER FOR DIAGNOSES, THE PROBLEM WAS FOUND TO BE THE TIMING CHAIN. THE DEALERSHIP SAYS THAT IT IS IMPOSSIBLE FOR THE 2 PROBLEMS TO BE RELATED. I HAD NO PROBLEM BEFORE THE TRANSMISSION. THEY ARE REFUSING TO TAKE CARE OF THE PROBLEM WITH THE TIMING CHAIN. I HAVE FOUND THERE IS A RECALL ON THE L SERIES CAR WITH THE SAME ENGINE FOR A DEFECT IN THE TIMING CHAIN. I HAVE ALSO FOUND THERE HAVE BEEN MANY OTHER TIMING CHAIN ISSUES WITH THE VUE THAT HAS THE SAME MOTOR. THE DEALERSHIP FAILS TO RECOGNIZE THAT THERE IS A DEFECT WITH THIS VEHICLE. THE VEHICLE HAS 94,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269943May 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE CANNOT BE SHIFTED INTO GEAR PROPERLY. WHEN PLACED INTO DRIVE, THE SHIFTER DOES NOT STAY IN PLACE. THE FIRST TIME THE TRANSMISSION FAILED, IT WAS REPAIRED AT THE CONTACT'S EXPENSE. THE TRANSMISSION FAILED AGAIN, BUT HAS NOT YET BEEN REPAIRED. ON MAY 22, 2009, THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, IT HAS NOT YET BEEN DIAGNOSED. THE MANUFACTURER IS CURRENTLY BEING SUED BY CONSUMERS DUE TO THE TRANSMISSION FAILURES. THE CONSUMERS FEEL THAT THEY ARE NOT RELIABLE. THE CONTACT IS STILL WAITING FOR A RESPONSE FROM THE DEALER REGARDING THE REPAIR OF HER VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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