Saturn Vue Complaints (2004)

276 consumer complaints on file.

#10664700December 16, 2014
ENGINE
I CAN PULL MY KEY OUT OF THE IGNITION WHILE IT IS RUNNING. I WAS TOLD THAT MY CAR DOES NOT HAVE AN ACTIVE RECALL EVEN THOUGH IT IS DOING THE SAME THING AS THE SATURN VUES THEY ARE RECALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663127December 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WAS IN THE ON POSITION WHEN THE IGNITION KEY BECAME DISENGAGED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662623December 7, 2014
ENGINE
THE VEHICLE WAS STARTED IN THE MORNING TO MOVE IT A SHORT DISTANCE. UPON ATTEMPTING TO START THE VEHICLE LATER IN THE MORNING, IT WAS NOT POSSIBLE TO START THE ENGINE. IT ATTEMPTED TO TURN OVER AND MADE SOME MUFFLED NOISES AND THEN WOULD ONLY CRANK WITH NO SIGN OF FIRING. UPON RESEARCHING THE ISSUE IT WAS DETERMINED THAT A TIMING FAILURE WAS LIKELY. ONCE THE TIMING COVER WAS OPENED IT WAS DISCOVERED THAT THE PLASTIC CHAIN GUIDE HAD BROKEN INTO FOUR PIECES. ADDITIONAL DAMAGE INCLUDED A PARTIALLY SHEARED OILER NOZZLE, STRIPPED BOLT HOLES FOR BOTH LOWER AND UPPER ATTACHMENT POINTS FOR THE PLASTIC CHAIN GUIDE, BENT INTAKE VALVES ON EVERY CYLINDER AND DINGS ON THE INTAKE SIDE OF THE PISTONS. AT THE TIME OF THE INCIDENT THE VEHICLE WAS ALSO FITTED WITH THE OLD STYLE TENSIONER (FLAT BOLT HEAD STYLE) AND THE ORIGINAL TIMING CHAIN OILER. THE TIMING CHAIN WAS EVALUATED AGAINST A NEW CHAIN AND WAS DETERMINED TO HAVE STRETCHED THE LENGTH OF ONE LINK. THE HEAD WAS PULLED AND SENT FOR REPAIR WHERE THE VALVE DAMAGE WAS EXPOSED; IN ADDITION THREE VALVE GUIDES WERE CRACKED AND THERE WAS A SIGNIFICANT ABRADED AREA ON ONE OF THE CAM RACES. THE HEAD WAS DETERMINED TO BE A LOSS AND A NEW HEAD WAS PURCHASED. THERE APPEARS TO BE MINOR DAMAGE TO THE PISTON TOPS, AND THEY ARE CURRENTLY BEING EVALUATED. SO FAR THIS INCIDENT HAS COST APPROXIMATELY $1000 IN PARTS AND DIY LABOR. IT HAS CAUSED ME TO MISS OVER TWO WEEKS OF WORK ($600-$800) AS AN INDEPENDENT CONTRACTOR WHO RELIES ON THIS VEHICLE. GIVEN THE EXTENT OF SIMILAR EXPERIENCES INVOLVING THE ECOTEC 2.2 L ENGINE THIS VEHICLE IS EQUIPPED WITH, IT IS SURPRISING THAT THERE HAS NOT BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662458December 5, 2014
POWER TRAIN
AFTER I GOT OUT OF WORK I GOT IN THE CAR HAD SOME TROUBLE GETTING IT INTO REVERSE GOT IT OUT OF THE PARKING LOT AND DROVE HOME. NOW THE CAR WONT GO INTO REVERSE ANY MORE, IT GOES IN TO DRIVE BUT NO REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662483December 5, 2014
ELECTRICAL SYSTEM
I VISITED THE DEALER ON THAT DATE BECAUSE MY CAR HAS FAULTY IGNITION SWITCH (SOMETIMES KEY DON'T TURN AND THE KEY CAN GO OUT EASILY IN ANY POSITION) AND I HEAR THE NEWS FOR THE RECALL FOR THIS VEHICLE WITH DATE 8/7/2014. THE DEALER WAS UNABLE TO FIND THE RECALL IN GM WEB PAGE, EXACTLY HAPPEN TO ME EVERY TIME I CHECK FOR THIS RECALL AT GM WEB PAGE. I'M WORRY AN ACCIDENT WITH THE FAULTY IGNITION SWITCH WILL OCCUR AT ANY TIME. I HAVE THE PRINTED COPY FROM THE DEALER AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662162December 4, 2014
ELECTRICAL SYSTEM
KEY CAN BE REMOVED FROM IGNITION IRRESPECTIVE OF IGNITION POSITION. (INCLUDING WHILE IN "RUN" POSITION). VEHICLE IS NOT COVERED UNDER THE RECALL YET MY CONDITION EXISTS AND I AM PRIMARILY CONCERNED THAT AIRBAGS WILL DEPLOY PROPERLY IN A CRASH. FIRST INCIDENT APPROXIMATELY SIX YEARS AGO. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661470December 1, 2014
EXTERIOR LIGHTING
AT 7:10PM, AFTER DARK, I WAS DRIVING HOME THROUGH THE INTERSECTION OF SPRING HILL ROAD AND MARINER ROAD IN TISBURY, MASSACHUSETTS. WHEN I PULLED THE STEM ON THE LEFT SIDE OF THE STEERING COLUMN TO TURN ON MY HIGH BEAMS, THE LOW BEAMS AND RUNNING LIGHTS WENT OUT AND THE HIGH BEAMS DID NOT COME ON. I HAD NO ILLUMINATION WHATSOEVER. I HAVE CONTACTED GENERAL MOTORS AND DICK BEARD CHEVROLET, THE DEALER WHICH PERFORMED A COMPLETE SERVICE ON NOVEMBER 13, 2014. NEITHER HAS RESPONDED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660934November 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY COULD BE REMOVED OUT OF THE IGNITION SWITCH WITHOUT IT BEING IN THE OFF POSITION. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) AND BELIEVED THAT IT WAS DIRECTLY RELATED TO THE FAILURE. THE DEALER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. UPDATED 12/22/14*LJ THE CONSUMER INFORMED HIS VEHICLE WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH HE EXPERIENCED THE SAME SYMPTOMS. UPDATED 01/07/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660575November 24, 2014
ENGINE, STRUCTURE:BODY, AIR BAGS, EXTERIOR LIGHTING
I WAS ON MY WAY HOME IN MY 2004 SATURN VUE WHEN A BUCK JUMPED OUT IN FRONT OF ME. I STOMPED ON THE BRAKES, HOWEVER, I ENDED UP HITTING THE BUCK (DEER) THAT THEN RAN AWAY. MY ENTIRE FRONT IN WAS SMASHED IN, THE AIR BAGS NEVER DEPLOYED, THE SEAT BELTS DIDN'T LOCK WHEN I STOMPED ON THE BREAKS. MY DAUGHTER AND I WERE BOTH IN THE FRONT SEATS AND WE BOTH WENT FORWARD MESSING UP BOTH OF OUR NECKS AND BACKS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10658627November 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING APPROXIMATELY 60 MPH, THE KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652867November 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY WAS NOT SECURED IN THE IGNITION AND WAS ABLE TO BE REMOVED WHILE IN THE ON POSITION. THE CONTACT REFERENCED RECALL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE VIN WAS NOT INCLUDED UNDER THE RECALL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652390November 4, 2014
AIR BAGS
INVOLVED IN A FRONT END COLLISON ON HIGHWAY AND AIRBAG FAILED TO DEPLOY. VEHICLE REPAIRED BUT APPROXIMATELY 3 YEARS AGO THE AIRBAG LIGHT CAME ON AND STAYS ON. THERE IS ALSO A SCRAPING NOISE COMING OUT OF STEERING COULMN WHEN TURNING THE WHEEL. INTERNET RESEARCH INDICATES THIS IS A WIDELY KNOWN PROBLEM. NO RECALL NOTICE EVER SENT OUT BY GM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10651619October 31, 2014
AIR BAGS
TL * THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651166October 29, 2014
SUSPENSION
MY WIFE WAS DRIVING ON THE HIGHWAY WHEN THE REAR PASSENGER WHEEL BROKE AND SLANTED INWARD TOWARD GHE VEHICLE. SHE WAS LUCKY SHE WAS NOT KILLED. IT WAS DETERMINED TO BE THE REAR SUBFRAME FAILED. THE VEHICLE IS IN DECENT CONDITION WITH LITTLE TO NO COROSION. THERE WAS NO OUTSIDE CAUSE TO THIS PREMATURE FAILURE. THE LOCAL DEALER AND GM REFUSE TO ASSIST IN ANY REPAIRS. AFTER RESEARCHING THIS I HAVE FOUND THERE WAS AN ACTUAL DEARH INCIDENT DUE TO THE SAME FAILURE. I HAVE A STRONG CONCERN THIS COULD HAPPEN TO SOMEONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650610October 28, 2014
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY WOULD EJECT FROM THE IGNITION WHILE THE VEHICLE WAS STARTED ON SEVERAL OCCASIONS. IN ADDITION, WHILE PARKED IN A DRIVEWAY, THE VEHICLE STARTED TO ROLL AWAY INDEPENDENTLY. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650081October 26, 2014
ELECTRICAL SYSTEM
THE IGNITION KEY CAN BE REMOVED WHILE THE VEHICLE IS IN ACCESSORY OR RUN SETTINGS. ON SEVERAL OCCASIONS I HAVE EXITED THE VEHICLE WITH THE KEYS IN HAND, THINKING IT WAS OFF WHEN IN FACT IT WAS STILL RUNNING BECAUSE THE IGNITION HAD NOT FULLY MOVED TO THE OFF POSITION. KEY IS VERY LOOSE WHEN INSERTED IN THE IGNITION AND I FEAR THAT IT WILL COME OUT ON IT'S OWN THROUGH VIBRATION. PRIMARY KEY IS WORN DOWN AND DOES NOT HAVE THE SAME PROFILE OF THE SECOND KEY PROVIDED AT NEW DELIVERY BUT RARELY USED. THE SECOND KEY CAN ALSO BE REMOVED WHILE RUNNING. ALTHOUGH THE VEHICLE HAS THE CHARACTERISTICS OF THE IGNITION RECALL IT FALLS OUTSIDE THE MANUFACTURE DATES. WHEN I PRESENTED THE CAR TO A DEALERSHIP FOR REPAIRS I WAS TOLD THAT I HAD TO WAIT FOR GM TO CONTACT ME AND A STANDARD (PAID) REPAIR WAS NOT POSSIBLE BECAUSE THEY NEEDED THE PARTS THEY HAD TO FIX RECALLED VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649693October 24, 2014
ELECTRICAL SYSTEM:IGNITION
I HAVE ATTEMPTED TO HAVE MY CAR SERVICE UNDER THE IGNITION RECALL FOR THE SATURN VUE 2004 BUT HAVE BEEN REJECTED BECAUSE MY VIN NUMBER DOES NOT APPEAR ON THE RECALL. HOWEVER, MY VUE MEETS ALL OF THE CRITERIA NOTED IN THE RECALL AND I DEMONSTRATED MY CONCERNS TO AT THE SERVICE MANAGER AT A LOCAL GM SERVICE STATION. I HAVE CONTACT GM BY E MAIL, LETTER AND BY PHONE AND THEY HAVE BEEN OF LITTLE USE. I DO NOT UNDERSTAND WHAT THE BIG DEAL IS EITHER IT IS A RECALL OR IT IS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649800October 24, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE SHIFT LEVER BECAME STUCK IN THIRD GEAR AND THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648226October 16, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT WHEN DRIVING, THE KEY WOULD RELEASE FROM THE IGNITION. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644486October 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY CAME OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Vue