Saturn Vue Complaints (2004)

276 consumer complaints on file.

#10839529March 2, 2016
UNKNOWN OR OTHER
IGNITION SWITCH WOULD NOT SHUT OFF TURNED,KEY AND IT SEEMED TO BIND,UP HAD TO FORCE KEY TO TURN TO OFF POSITIONMAKING THE KEY BREAK OFF I'M THE IGNITION SWITCH ITSELF. BEFORE THIS,HAPPENED KEY HAD BEEN RANDOMLY TURNING TO DIFFERENT POSITIONS WHEN IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820419January 15, 2016
POWER TRAIN
I RECENTLY EXPERIENCED A TRANSMISSION VIBRATION OR SHAKING MOTION (JUDDER OR SHUDDER) WHILE DRIVING AT SPEEDS BETWEEN 20 AND 45 MPH. GM HAS ISSUED CUSTOMER SATISFACTION PROGRAM RECALL 10285 - V2386 IN FEBRUARY 2001 FOR THIS EXACT SAME PROBLEM BUT IT ONLY COVERS 2005, 2006 AND 2007 VUES. THE RECALL REPROGRAMS THE POWER TRAIN CONTROL MODULE TO CORRECT THE PROBLEM. THE EXACT SAME ENGINE/TRANSMISSION IS USED IN THE 2004, 2005, 2006, AND 2007 VUES YET GM HAS CHOSEN TO IGNORE 2004 VUE OWNERS WITH THE PROBLEM. THE 2004 SATURN VUE WITH THE HONDA SUPPLIED ENGINE/AUTO TRANSMISSION HAS THIS PROBLEM AND GM NEEDS TO REPROGRAM THE 2004 POWER TRAIN CONTROL MODULE AS THEY HAVE DONE WITH THE OTHER MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807242November 27, 2015
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
TAMARA RECALL , THE KEY CAME OUT OF THE IGNITION WHILE THE CAR WAS ON. WE BROUGHT IT TO THE DEALERSHIP AND THE CONFIRMED IT BUT WOULD NOT FIX IT OR SEND US ANYWHERE TO GET IT FIXED. OUR ABS WENT THE 3RD WEEK WE HAD THE CAR, THE DEALERSHIP REFUSED TO EVEN LOOK AT IT. THE OTHER RECALL MADE OUR TIRES ONLY HOLD AIR FOR A FEW DAYS AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807244November 27, 2015
SUSPENSION, UNKNOWN OR OTHER
BEFORE WE PAID OUR 2ND PAYMENT OUR ABS SYSTEM FAILED. THE FRONT BREAKS WERE CRUNCHING. IT THEN THREW OUT OUR WHEEL BARRINGS, BALLJOINTS AND ROTORS. THEREFORE IT WOULDN'T PASS INSPECTION WHEN IT WAS DUE FOR IT. THE DEALERSHIP DID THE ORIGINAL INSPECTION THERE AND THEY NEVER CHANGED THE BREAKS. WHICH IS AN ILLEGAL PRACTICE. WITH ALL THESE PROBLEMS WE RARELY DROVE THE CAR. TILL ONE DAY, LESS THAN HAVING IT UNDER 1 YEAR, IT WOULD NO LONGER START.WE LOST OUT OVER$5,000 ON PAYMENTS AND OUR LARGE DOWN PAYMENT TOO. THEY HAVE BEEN CALLING US EVER SINCE WANTING US TO PAY FOR A CAR THAT WON'T START AND WON'T PASS INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783595October 20, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE IDLING IN TRAFFIC, THE VEHICLE JERKED ROUGHLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763561September 14, 2015
SUSPENSION
I WAS MAKING A LEFT TURN WHEN I HEARD A POP SOUND SO I PULLED OVER ON ANOTHER BLOCK SO I WOULDN'T BE IN TRAFFIC. ONCE I PULLED OVER I CAN SEE MY TIRE LEANING INWARDS. ONCE THE CAR WAS JACKED UP WITH THE CAR JACK WE COULD SEE THAT THE BRACKET BROKE OFF OF THE LOWER CONTROL ARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759683August 27, 2015
POWER TRAIN
WHILE DRIVING DOWN A CITY AVENUE DURING RUSH HOUR, THE TRANSMISSION FAILED. NO WARNING, JUST FAILED. SEVERAL GOOD SAMARITANS PUSHED ME ACROSS 3 LANES OF TRAFFIC TO GET ME OFF THE BUSY ROAD. IT DIED WHILE I WAS IN GEAR AND DRIVING. I DID FIND OUT THAT THIS MODEL WAS PART OF A RECALL AND I ENDED UP PAYING 2500 FOR A NEW TRANSMISSION BECAUSE THEY SAID THE RECALL HAD EXPIRED THAT I DID NOT TAKE IN ON TIME. 5 YEARS LATER, IT'S DOING THE SAME THING. A NEW TRANSMISSION COSTS AROUND 3000. WHAT PART DID THEY PAY? DID THEY EVEN REPLACE IT? 2 YEARS AFTER THAT THE ENGINE QUIT ON A HIGHWAY OFF RAMP WITH LESS THAN 100K MILES. I HAD TO REPLACE THAT. THEN 1 YEAR LATER, THE ENTIRE BRAKE SYSTEM HAD TO BE REPLACED TO THE TUNE OF 1200. WE GOT A TUNE UP AND OIL CHANGE AS WE WERE HEADED TO BRECKENRIDGE, THE TECH SAID WE WERE LUCKY BECAUSE THE BRAKES WOULD HAVE BEEN USELESS IN MOUNTAIN DRIVING. THAT WAS A SCARY THOUGHT FOR SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746132August 4, 2015
ENGINE
I PULLED UP TO A STOP SIGN AND THE ENGINE DIED. WHEN I TURNED THE KEY, I COULD HEAR THE PISTONS IMPACTING THE VALVES. THE TIMING CHAIN SLIPPED AND BECAUSE THIS IS AN INTERFERENCE ENGINE, IT DESTROYED THE ENGINE. MY MECHANIC HAS OFFERED A REMANUFACTURED ENGINE WITH A WARRANTY FOR $3000+ OR A USED JUNKYARD ENGINE FOR $2000+. THE VEHICLE IS IN EXCELLENT CONDITION BUT WILL MOST LIKELY NEED TO BE SCRAPPED BECAUSE IT'S NOT LOGICAL TO SPEND THAT MUCH MONEY ON A CAR THAT IS ONLY WORTH $1800. ALL OF THIS AFTER I'VE SPENT OVER $1000 REPLACING THE WHOLE SUSPENSION, SHIFT CABLES, BRAKES, AND CALIPERS. THIS ENGINE AND TIMING CHAIN SETUP HAS BEEN USED IN MANY GM VEHICLES AND HAS BEEN RECALLED IN THE SATURN LS. BUT NOT IN ANY OF THE OTHER MODELS WHICH USE THE SAME SETUP. IT'S RIDICULOUS AND THEY SHOULD HAVE ALL BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731359June 30, 2015
ELECTRICAL SYSTEM
I JUST BOUGHT THIS CAR FOR MY DAUGHTER AND THE KEY WILL FALL OUT OF IGNITION SWITCH WHEN RUNNING DOWN THE ROAD. I REMOVED EVERYTHING BUT THE KEY SO IT DOESN'T HAPPEN. PREVIOUS OWNER SAID THEY CHECKED WITH DEALER TO SEE IF IT WAS COVERED UNDER THE SWITCH RECALL AND THEY SAID NO IT WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730804June 27, 2015
STRUCTURE:BODY, SUSPENSION
I WAS GOING TO PARK INTO A PARKING SPACE OF A SHOPPING MALL AND WHEN I WAS GOING TO STRAIGHTEN OUT THE VUE, THE ENGINE SHUT DOWN AND SO DID THE IGNITION AND I COULDN'T STEER OR STOP IN TIME BEFORE IT HIT A CONCRETE BASE OF A POLE LIGHT FIXTURE (THAT MOST OF ALL SHOPPING MALLS HAVE THROUGHOUT THEIR LOTS). THE RIGHT, PASSENGER, SIDE TIRE WAS BENT SO BAD THAT IT COULDN'T BE DRIVEN AND HAD TO BE TOWED...IT SMASHED THE FENDER, GRILL, BOTTOM COVERING OF THE ENTIRE FRONT PLASTIC PART ALONG WITH TIRE ROD END, STRUT, STABILIZER BAR, ALIGNMENT, PAINT JOB AND COST...FORTUNATELY, WE HAVE COLLISION ON THIS VEHICLE AND ONLY HAD TO THE FIRST $1,000.00 FOR THE COMPLETE JOB.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10730088June 24, 2015
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING 35 MPH, THE VEHICLE'S BATTERY FAILED SUDDENLY AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO RESTART AFTER A COUPLE OF ATTEMPTS, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DRAINED. THE BATTERY WAS REPLACED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725621June 16, 2015
UNKNOWN OR OTHER
PARKED BY CAR WHEN RETURNED TO MY CAR IT WOULD NT CRANK SO WE CHECKED THE BATTERY AND THERE WASNT ANYTHING WRONG WITH IT AND FOUND OUT IT WAS THE KEY IGNISION SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703598April 3, 2015
POWER TRAIN
3.5 L HONDA WITH HONDA MDRA 5 SPEED AUTOMATIC. 78930B HONDA TRANSMISSION LUBE CORRECTION KIT (6 CYLINDER MODELS) AND VALVE UPDATE FOR TRANSMISSION IS NOT KNOWN TO SATURN/GM. VALVES FAILED, OVERHEATED TRANSMISSION ON I20, BURNED UP TORQUE CONVERTER, LOST 4TH & 5TH GEAR, TEMP LIGHT CAME ON, REVVED FROM 2000 RPM TO 4000 RPM AND LOSS OF POWER/SURGING. GOT OFF INTERSTATE BEFORE SEMI HIT ME. TRANSMISSION SHOP STATED RECALL / UPDATE / SERVICE BULLETIN FOR NEW SELF CLEANING LUBE/COOLING VALVES AND VALE BODY UPDATE FOR SMOTHER SHIFTING. WHEN IGNITION RECALL DONE GM SHOWED NOTHING ABOUT HONDA MDRA TRANSMISSION ALSO GM RECALL DEPARTMENT UNAWARE SATURN USED HONDA POWER TRAIN. HONDA IS AWARE OF PROBLEM BUT GM WASN'T. GM VIN SO HONDA CAN'T PULL UP ANY INFO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702192March 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE EMITTED FROM THE ENGINE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700591March 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE DRIVER'S SEAT CAUGHT FIRE FROM THE HEATED SEAT FEATURE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10692946March 9, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE MASTER KEY WAS EXTREMELY DIFFICULT TO REMOVE FROM THE IGNITION AND THAT THE FOB FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE MASTER KEY AND THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE SECOND MASTER KEY WAS GETTING STUCK IN THE IGNITION WITH NO WARNING. THE CONTACT ALSO HAD TO LEAVE THE KEY IN THE VEHICLE SECURED DUE TO THE FAILURE AND THEN HAVE VALET KEY USED TO UNLOCK THE DOORS TO REMOVE THE MASTER KEY. IN ADDITION, THE CONTACT STATED THAT DURING INCLEMENT WEATHER THE INTERIOR LIGHTS STAYED LIT AND WOULD NOT TURN OFF ON SEVERAL OCCASIONS. THE CONTACT HAD TO WAIT FOR THE INTERNAL FEATURE TO TURN THE LIGHTS OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN FURTHER INSPECTED THAT THE BUTTON WAS GETTING STUCK CAUSING THE LIGHT TO STAY LIT. THE MECHANIC PROVIDED AN INTERIM FIX OF PLACING A SMALL PIECE OF BEHIND THE BUTTON TO PREVENT THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE KEY GETTING STUCK IN THE IGNITION INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672454January 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY RELEASED OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672444January 14, 2015
ELECTRICAL SYSTEM
THE KEY CAN BE REMOVED WITH THE VEHICLE RUNNING. WENT ON RECALL WEBSITE AND SEEN SIMILAR PROBLEMS HAVE BEEN REPORTED. VEHICLES OF THIS SAME YEAR HAVE A RECALL ON THEM BUT USING THE VIN NUMBER IT SAYS THIS VEHICLE HAS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672481January 14, 2015
ELECTRICAL SYSTEM
I HAVE A 2004 SATURN VUE. THE KEY CAN BE PULLED OUT OF THE IGNITION SWITCH WHILE THE CAR IS ON AND IN MOTION WITH THE CAR IN DRIVE. GM IS STATING THAT THE CAR IS NOT UNDER RECALL BECAUSE THE VIN ISN'T ON THE LIST AND THE CAR WAS BUILT AT A DIFFERENT PLANT. IT IS THE SAME EXACT ISSUE AS WHAT THE RECALL IS FOR. WHY WON'T THEY FIX IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670445January 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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