Saturn Vue Complaints (2008)

417 consumer complaints on file.

#10586571May 5, 2014
ENGINE, SERVICE BRAKES, STRUCTURE:BODY
I WAS DRIVING DOWN FM 1960 I SAW WHITE SMOKE COMING FROM UNDER THE HOOD AND THROUGH THE VENTS. I TURNED OFF THE AIR CONDITION; THEN GREY SMOKE START BEING VISIBLE FROM THE UNDER THE HOOD. I CAME TO A YELLOW LIGHT AND TRIED TO BRAKE BUT THE BRAKES DID NOT WORK. WHEN I WAS ABLE TO GET THE TRUCK TO STOP, A CLOUD OF BLACK SMOKE CAME FROM THE GLOVE COMPARTMENT AND FLOOR BOARD AREAS. I EXITED THE VEHICLE AND ABOUT 30 SECONDS LATER THE FLAMES ENGULFED THE TRUCK. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10586686May 5, 2014
AIR BAGS
ON A ROAD TRIP THE RED AIR BAG LIGHT WENT ON AND OFF A FEW TIME BUT IS NOW ON ALL THE TIME. CHEVY DEALER SAYS THERE ARE NO KNOWN PROBLEMS WITH THE 2008 AIR BAG SYSTEM, WHICH I DO NOT BELIEVE, AND THEY WILL TROUBLESHOOT FOR $100 AN HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586063May 1, 2014
ENGINE, STEERING
VEHICLE ALL OF THE SUDDEN STOPPED IN THE MIDDLE OF AN INTERSECTION. EVERYTHING RAN FINE AS FAR AS ELECTRICAL, JUST WOULDN'T DRIVE. POWER STEERING HAS BEEN GOING OUT MANY TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585466April 29, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, SUSPENSION
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE HESITATED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT MENTIONED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE ABS MODULE, WIRE HARNESS, AND THE DRIVER SIDE BRAKE SENSOR BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584770April 24, 2014
STEERING
WHILE DRIVING VEHICLE ON THE EXPRESSWAY, THE POWER STEERING LOCKED UP LIKE CAR HAD STALLED MOMENTARILY THEN REGAINED POWER. STARTLED I DECIDED TO EXIT FREEWAY AND WHILE MAKING A RIGHT HAND TURN IT LOCKED SOLID AGAIN AND I HEARD LIKE A ACTUATOR MOTOR MAKE A BUZZING SOUND. THIS MADE ME VERY NERVOUS BECAUSE I LOST POWER TWICE. I CALLED ONSTAR RIGHT AWAY TO REPORT INCIDENT . THIS WAS EXTREMELY DANGEROUS. I HAVE DRIVEN THOUSANDS OF CARS IN MY LIFETIME AS I WAS A FORMER G.M. DEALER BUT I NEVER HAVE EXPERIENCED ANYTHING LIKE THIS . I AM VERY CONCERNED SOMEONE COULD BE INJURED SEVERELY IF THIS PROBLEM OCCURS IN THIS CAR OR OTHERS LIKE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583672April 19, 2014
POWER TRAIN
VEHICLE HAD NO REVERSE AND HAD THE FEELING OF MISSED GEARS. FOUND 3-5-R WENT OUT AND THE WAVE PLATE SNAPPED AND HAD TO HAVE THE TRANSMISSION REPLACED AS IT WAS TOO COSTLY TO HAVE IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583524April 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT THE IGNITION WOULD NOT TURN AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS BEING DIAGNOSED. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583518April 18, 2014
ELECTRICAL SYSTEM, STEERING
KEY WOULDN'T ENGAGE IN IGNITION AND STEERING WHEEL LOCKED UP WHILE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583573April 18, 2014
POWER TRAIN, STEERING
ISSUE #1 ~ TRANSMISSION WHILE MERGING FROM ONE FREEWAY TO ANOTHER, DRIVING AT A STEADY PACE, THE VEHICLE BEGAN TO SLIP. WHEN THE SLIPPING BEGAN, THE DELAYS WERE SHORT, MAYBE LASTING 10 SECONDS. HOWEVER AS I KEPT DRIVING, THEY BEGAN TO GET LONGER AND LONGER, IN THIS PARTICULAR INCIDENT. I WAS ABLE TO PUT MY EMERGENCY FLASHERS ON AND MOVE OVER TO EXIT THE FREEWAY. SINCE THE INITIAL TIME, THIS HAS HAPPENED SEVERAL MORE TIMES WITH THE VEHICLE. AND, BECAUSE THE SLIPPING DOESN'T OCCUR EVERY TIME I DRIVE IT, I'M BEING TOLD THE ISSUE CAN NOT BE DUPLICATED... ISSUE #2 ~ POWER STEERING AS LONG AS THE VEHICLE IS BEING STEERED STRAIGHT, I HAVE NO COMPLAINTS. HOWEVER, THE MOMENT THE VEHICLE IS STEERED EITHER LEFT OR RIGHT, IT BEGINS TO MAKE A LOUD ROARING LIKE SOUND. THE ROARING IS ESPECIALLY PREVALENT WHEN BEING STEERED TO THE LEFT. I'VE TAKEN THE VEHICLE IN TWICE NOW TO BE ATTENDED TO. EACH TIME I'VE TAKEN IT IN, THE POWER STEERING PUMP AND FLUIDS ARE REPLACED. THE PROBLEM IS STILL PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583097April 16, 2014
EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WEBASTO HOLLANDIA 600 SUN ROOF COMPLETELY DETACHED FROM THE CAR WHILE DRIVING ON THE PA TURNPIKE. I AM THE ORIGINAL OWNER OF THE CAR AND IT WAS INSTALLED PRIOR TO MY PICKING IT UP AT THE FAULKNER DEALERSHIP, SATURN OF JENKINTOWN. THE ROOF WAS INSTALLED BY.RSC RESTYLING IN LEVITTOWN, PA. I TOOK THE CAR TO FAULKNER GM IN TREVOSE, PA FOR REPAIRS AND CONTACTED MY AUTO INSURANCE COMPANY. A FEW DAYS LATER I FOUND OUT THAT THE SUN ROOF MANUFACTURER HAD ISSUED A RECALL NOTICE FOR THIS EXACT PROBLEM. THE SUN ROOF WAS REPLACED AT RSC AND I ATTEMPTED TO FIND OUT WHY I WAS NEVER NOTIFIED OF THE RECALL. FAULKNER GM WASN'T AWARE OF THE RECALL NOTICE. I CONTACTED THE OWNER OF RSC RESTYLING, [XXX}, WHO TOLD ME THAT THE VEHICLE ID NUMBERS OF CARS THAT HAD THESE ROOFS INSTALLED WERE FORWARDED TO THE MANUFACTURER. THE MANUFACTURER'S REPS CLAIMED THAT MY VIN WAS NEVER PROVIDED TO THEM. THEREFORE NOBODY WAS RESPONSIBLE FOR THE CIRCUMSTANCES THAT COULD HAVE EASILY RESULTED IN A CATASTROPHE. A DEFECT MIGHT APPLY TO A WATER LEAK, NOISE, VIBRATION, FAULTY OPERATION. THIS "DEFECT" IS MORE APTLY DEFINED AS RISKING A CATASTROPHE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583218April 16, 2014
POWER TRAIN
MY '08 VUE WILL NO LONGER SHIFT INTO REVERSE. THE TRANSMISSION HANDLE DOES PHYSICALLY GO INTO THE REVERSE DETENT BUT THE GEARS DO NOT ENGAGE AND THE VEHICLE DOES NOT MOVE. DEPRESSING THE ACCELERATOR ONLY INCREASES THE ENGINE RPMS. THE FIRST INDICATION OF A PROBLEM WAS SOME STUTTERING IN REVERSE TWO DAYS AGO. THERE DIDN'T SEEM TO BE ANY ISSUES WITH THE FORWARD GEARS. TODAY, THE TRANSMISSION REVERSE GEAR WILL NOT ENGAGE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE GM/FOR 6T70 6SPD TRANSMISSION REVERSE GEAR WAVE PLATE. A QUICK GOOGLE SEARCH REVEALED THAT VIRTUALLY EVERY GM BRAND THAT USES THE TRANSMISSION HAS THE EXACT SAME ISSUE. THIS SEEMS TO BE A WELL KNOWN AND WELL DOCUMENTED PROBLEM, A RECALL SHOULD BE MADE. A TSB ALREADY EXISTS FOR THE ISSUE, PLEASE REFER TO TSB #09-07-30-012B. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579295April 11, 2014
POWER TRAIN, ENGINE
WHILE ON OUR FAMILY TRIP OUR VEHICLE CAME TO A COMPLETE STALL. WE HAD NO POWER, NO ACCELERATION NO POWER STEERING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578424April 9, 2014
POWER TRAIN
I PULLED INTO A STALL AT THE BANK, AND PUT THE VEHICLE IN PARK. THE VEHICLE CONTINUED TO ROLL, JUMPED THE CURB ON TO THE SIDEWALK, AND HIT A POLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10577336April 4, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576113April 1, 2014
STEERING
DURING SLUSHY OR RAINY CONDITIONS, CAR LOSES POWER STEERING MOMENTARILY. ISSUE OCCURS SPORADICALLY UNDER THESE CONDITIONS. GM DEALERSHIP COULD NOT FIND ANY MECHANICAL ISSUES WITH THE POWER STEERING PUMP OR STEERING MECHANISM. SAME DEALERSHIP ADVISED THAT THE POWER STEERING PUMP ON THIS MODEL IS LOCATED IN SUCH A WAY THAT DURING WET DRIVING CONDITIONS THE DRIVE BELT TO THE PUMP CAN GET WET AND SLIP, CAUSING A MOMENTARY LOSS OF POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574095March 21, 2014
ELECTRICAL SYSTEM, POWER TRAIN
WE HAD PROBLEMS BEFORE MARCH 30, THEY WERE STILL UNDER WARRANTY. SADLY, THE DEALER NEVER TOLD US WE WOULD BE STIFFED WITH TIME IN CERTIFIED GM PRE-OWNED WARRANTY NOR ANY OF THE ISSUES WE HAVE HAD. GOT CAR MAY 2011 AND HAS BEEN IN AND OUT OF SHOPS SINCE APPROXIMATELY SEPTEMBER OF 2011. WE HAVE REPLACED SWAY BAR LINKS 3 TIMES IN LESS THAN 1 1/2 YEARS. TIRES, BATTERY, WINDSHIELD WIPER MOTOR LINKAGE,ELECTRICAL ISSUES, REPLACED DRIVER SIDE AIR BAG. THE KICKER WAS THE TRANSMISSION ON MARCH 30 2013 WHILE HUSBAND WAS DEPLOYED. HAD BOTH OF MY CHILDREN IN THE CAR WHEN IT JUST STOPPED- ON THE ROAD. HAD IT TOWED TO DAVIDSON IN WATERTOWN NY. DIAGNOSTIC DONE 4/1/13 REVEALED 4 CODES FROM TRANNY, HAD TO REMOVE IT TO TEST FURTHER. WE HAVE NEVER RECEIVED ANY RECALL INFO AT ANY PINT SINCE 2011; MOST OF THEM SEEM TO BE LISTED UNDER 2008; WE HAVE NO IDEA HAOW WE WOULD HAVE KNOWN ABOUT THEM, OR IF THE ISSUES HAVE EVER BEEN FIXED. THE TRANNY WENT RIGHT AFTER POWER TRAIN WARRANTY CONVENIENTLY EXPIRED- IT WAS THE 3-5 WAVE PLATE , WHICH I JUST READ ON INTERNET WAS A RECALL. GM CASE MANAGER , [XXX],WAS SUPPOSEDLY TRYING TO ASSIST ME. HE ALSO WAS IN CONTACT WITH [XXX], SERVICE MANAGER @ DAVIDSON. AS SOON AS THEY KNEW I HAD A LOAN SECURED FOR 4000.00 , NO ONE COULD HELP ALL OF THE SUDDEN! I WAS TOLD BY GM THAT I WOULD GET HELP WITH COST; EITHER CERTIFICATE WITH SMALLER AMOUNT FOR TRADE IN, OR 30% OF REPAIR COST. I SAID REPAIR COST TO LOWER MY LOAN. THEN NEITHER WOULD HELP ME AND BOTH BECAME UNPROFESSIONAL. I HAVE SENT LETTERS TO GM WITH NO RESPONSE. ALSO, I HAD TO PAY FOR RENTAL CAR. IT IS NOTED THAT CLUTCH SPRING AND PISTON ALSO DAMAGED. I FEEL THAT WE WERE GIVEN THIS CAR UNDER FALSE PRETENSES AS FAR AS SAFETY AND BEING GM CERTIFIED PRE-OWNED. MULTIPLE ISSUES. THE DEALERSHIP HAD TO KNOW THESE ISSUES, PRIOR TO SCAMMING US, TO MAKE THIS CAR CERTIFIED GM ADVERTISED!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569076March 13, 2014
POWER TRAIN
I PULLED INTO A GAS STATION. HAD TO WAIT IN LINE. WHEN I PUT MY SATURN VUE XE V4 INTO DRIVE IT WOULD NOT MOVE. I TRIED MANUAL (3RD) AND STILL WOULD NOT GO FORWARD. REVERSE WORKS, PARK WORKS. THIS VEHICLE ONLY HAS APPROXIMATELY 35000 MILES ON IT. I NOW HAVE TO HAVE A TRANSMISSION REBUILD? THERE WERE NO INDICATIONS OF A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568563March 11, 2014
POWER TRAIN
FIRST NOTICED PROBLEMS WITH AUTOMATIC SHIFTING AND ACCELERATION ON MY WAY TO THE OFFICE. THEN, WHEN ATTEMPTING TO PARK, I REALIZED I COULD NOT GO IN REVERSE. LIMPED HOME AND HAD THE VEHICLE TOWED TO A TRUSTED TRANSMISSION SPECIALIST WHO IDENTIFIED 2 ERROR CODES: P0776 PCSB STUCK OFF AND P2715 PCS4 STUCK ON. UNFORTUNATELY THE POWER TRAIN HAD EXPIRED AS OF JUNE 30TH, 2013 - A MERE 8 MONTHS BEFORE THIS INCIDENT. HE TOLD ME THAT THERE WERE FACTORY TECHNICAL SERVICE BULLETINS OUT ON THIS VERY ISSUE AND ALSO WROTE ON THE INVOICE THAT THE "3/5 R CLUTCH WAVE PLATE POSSIBLY BROKEN." I CONTACTED MULTIPLE DEALERS TO HAVE IT CONSIDERED FOR REPAIR, BUT THEY ESSENTIALLY TOLD ME THAT I WOULD BE RESPONSIBLE FOR FINANCING THE REPAIR. I PLEADED MY CASE TO GMC CUSTOMER SERVICE, BUT WERE DENIED ANY REAL ASSISTANCE. AFTER READING MANY POSTS OF 2008 VUE OWNERS EXPERIENCING THE SAME ISSUES AND HAVING THEIR TRANSMISSIONS FIXED MULTIPLE TIMES, WE DECIDED TO OBTAIN ANOTHER NON-GMC VEHICLE AND WILL NEVER BY GMC AGAIN GIVEN THE CALLOUS NATURE WITH WHICH THEY RESPONDED TO MY NEEDS AS A PREVIOUSLY LOYAL CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567555March 6, 2014
ELECTRICAL SYSTEM
WE WERE DRIVING I55 SOUTH NEAR BATESVILLE,MS. AT ABOUT 7:30PM WHEN THE LIGHTS STARTED DIMMING AND ALL THE LIGHTS ON THE DASH LITE UP AIRBAGS,CHECK ENGINE ETC. I IMMEDIATELY PULLED OFF AT THE BATESVILLE,MS. EXIT AND HEADED EAST TO THE WALMART..THE MECHANIC CHECKED THE BATTERY AND DECODED THE SUV AND SAID THAT THE PROBLEM WAS THE WIRING HARNESSES WHICH REST ON TOP OF THE BATTERY.THE MAIN BRAIN OF THE SUV LITERALLY REST ON TOP OF THE BATTERY.THE MECHANIC SHOOK THE HARNESS AND THE SUV CRANKED BUT THE LIGHTS WERE DIM AND WE DROVE IT HOME.I LOOKED AT IT THE NEXT DAY AND THE HARNESS IS FASTENED TO THE TOP OF THE BATTERY AND IT WASN'T COMPLETELY FASTENED.WHEN THE PERSON INSTALLED THE NEW BATTERY AT AUTOZONE IT MUST HAVE NOT GOTTEN COMPLETELY FASTENED.I LOOKED FURTHER AND NOTICED THAT THE CONDUIT ON ALL THREE BRANCHES HAD DISINTEGRATED AND WIRES WERE EXPOSED.THERE WAS A WIRE TIE THAT WAS CLIPPED BELOW TO THE BATTERY BOX AND SINCE THE CONDUIT DISINTEGRATED THIS CAUSES THE WIRES TO PULL OUT FROM THE BRAIN OF THE SUV.I PULLED THE WIRES BACK UP AND WRAPPED THESE THREE BRANCHES WITH TAPE SEPARATELY.AT THE BOTTOM WHERE THE THREE WENT TOGETHER,I PUT EXTRA TAPE AND ANOTHER WIRE TIE TO THE BATTERY CASING.IT STILL JARS LOOSE ON OCCASION AND I CAN TELL WHEN THE LIGHT DIMS AT THE ODOMETER.I GENERALLY RAISE THE HOOD AND PUSH ON THE FIRST HARNESS UNTIL THE LIGHT STOPS DIMMING ON THE ODOMETER.I WON'T DRIVE THIS SUV OUT OF TOWN.I THINK THIS WAS A POOR DESIGN AND GM COULD HAVE PUT THE BRAIN SOMEWHERE ELSE.I RETIRED FROM GM'S DELPHI PACKARD ELECTRIC DIVISION AND USED TO CHECK FIRST PIECE SAMPLE WIRING HARNESSES.I AM THINKING THEY PROBABLY USED THE WRONG CONDUITS BECAUSE THEY WEREN'T HEAT RESISTANT,BUT THESE WIRES SHOULDN'T SHAKE LOOSE UNLESS THEY ARE UNSEATED OR BROKEN.THESE THREE CONNECTIONS CAN COMPLETELY SHUT THE SUV OFF EVEN WHEN YOU ARE DRIVING IF THEY COME LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566679March 2, 2014
POWER TRAIN
WAS TAKING MY GRANDCHILDREN TO A SKI RESORT FOR THE EVENING . CAME TO A STOP SIGN, NEED TO BACK UP A LITTLE BIT, NO REVERSE. THEN IT WOULD NO SHIFT GOING FORWARD , ONE GEAR FORWARD ONLY. CHECK ENGINE LIGHT CAM ON HAD IT CHECKED. ERROR CODE OF PO776. WHEN INSPECTED HAVE BEEN TOLD IT NEED TO BE REBUILT. AT A COST OF $3000. WHEN SEARCHING ONLINE ABOUT THIS PROBLEM , IT IS VERY COMMON AND NOBODY CAN UNDERSTAND WHY THERE ISN'T A RECALL OVER THE 3-5-R WAVE PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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