Saturn SL Complaints (1997)

227 consumer complaints on file.

#10154263March 31, 2006
PARKING BRAKE
I HAVE A 1997 SATURN SL2. THE "BUTTON" ON MY PARKING BRAKE HANDLE POPPED OFF THE OTHER DAY (03/27/2006), RELEASING MY PARKING BRAKE. LUCKILY I WAS NOT ON A STEEP HILL AND THE TRANSMISSION WAS IN GEAR, OTHERWISE THE CAR WOULD HAVE ROLLED AWAY. ITS HARD TO BELIEVE THAT SUCH A TINY PIECE OF "PLASTIC" IS ALL THAT HOLDS THE PARKING BRAKE IN PLACE. ONCE THE BUTTON IS BROKEN, THERE IS NO WAY TO ENGAGE THE PARKING BRAKE. I REALLY THINK THIS WARRANTS A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150000February 10, 2006
AIR BAGS
DRIVER WENT OVER A SPEED BUMP WHILE TURNING INTO A PARKING SPACE AND HIT THE PARKING CURB JUST SLIGHTLY WHILE BRAKING. BOTH DRIVER & PASSENGER SIDE AIR BAGS DEPLOYED. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10147800January 15, 2006
ENGINE AND ENGINE COOLING:ENGINE
A EXTREME PROBLEM WITH OIL CONSUMPTION SINCE THE TIME OF OWNERSHIP OF THE VEHICLE AND THE PROBLEM IS GETTING WORSE WITH EVERY MILE DRIVEN. I AM AT THE POINT NOW OF PUTTING/ADDING 2-3 QUARTS OF OIL EVERY 300-400 MILES. ENGINE FREEZE IS NOW ON THE HORIZON DUE TO SLUDGE BUILD-UP. AND I'VE BEEN TOLD THIS IS WHAT SATURNS DO. CAN THIS BE RIGHT TO THE CONSUMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147402January 11, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
IGNITION SWITCH FAILED TO START CAR. AFTER A FEW TRIES, THE CAR FINALLY STARTED ONLY TO HAVE MOUNDS OF SMOKE ROLLING OUT FROM UNDER THE DASH. AFTER TURNING THE VEHICLE OFF, THE SWITCH WORKED INTERMITTENTLY. WE REMOVED DASH COVERS AND IGNITION CYLINDER LOCK, AND LOWERED THE STEERING WHEEL TO FIND THAT THE WIRING HARNESS LEADING TO THE IGNITION SWITCH HAD WHAT WAS A BLACK WIRE THAT WAS MELTED BARE FOR A COUPLE INCHES, AND DISFIGURED THE ENTIRE WIRE, AND MELTED THE INSULATION TO OTHER WIRES WITHIN THE HARNESS. JUDGING BY THE DAMAGE OF DONE TO THE WIRE, IT APPEARS THAT THE MOST HEAT WAS IN AN AREA WHERE THE WIRE WAS CLOSEST TO THE STEERING COLUMN, LEADING ONE TO BELIEVE THAT IT WORE THROUGH AND GROUNDED ITSELF TO THE STEERING COLUMN, WHICH LED TO THE OVERHEATING OF THE WIRE AND SUBSEQUENT SMOKE/FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10146009December 23, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT STATED WHILE DRIVING VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. THEY FOUND THAT IT WAS THE CAM SHAFT SENSOR THAT WAS DEFECTIVE. NO REPAIRS WERE MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143884November 29, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN TURNING THE SWITCH TO START THE ENGINE, THE STARTER MOTOR STOPPED AN SMOKE STARTED COMING FROM THE DASHBOARD. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT DIAGNOSED THAT THE SWITCH HAD SHORTED OUT. ANOTHER COMPONENT FAILURE RESULTED FROM THE SHORTENING OF THE SWITCH. THE IGNITION CYLINDER SEEMS TO BE A PROBLEM; HOWEVER, I CAN NOT FIND INFORMATION ON SAFEY RECALLS. WEB SITE HTTP://WWW.ALLDATA.COM/TSB/53/975307FC.HTML SHOWS WHAT APPEARS TO BE A SAFEY RECALL 97-C-02 APR 97, TSB TITLE IGNITION CYLINDER MALFUNCTION. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10139819October 16, 2005
AIR BAGS:FRONTAL
MY CAR WAS BACKED INTO IN AN ACCIDENT WHICH PUSHED THE FROND END BACK INTO THE RADIATOR SUPPORT AND BUCKLED THE HOOD. THE CAR IN FRONT OF ME STOPPED AS WE WERE GOING DOWN THE STREET AT ABOUT 25 MPH, THEN REVERSED AT TOP SPEED INTO MY FRONT END. NEITHER AIRBAG DEPLOYED. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10127906June 28, 2005
CHILD SEAT:BASE
THE REAR ANCHOR ON THE CAR SEAT BASE SLIPPED OUT OF ITS POSITION. *JB THE CARRIER HAD GOTTEN STUCK AND WAS REMOVED. *SC 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117825May 6, 2005
SEAT BELTS
THE CONSUMER COMPLAINED ABOUT THE FRONT SEAT BELT PROBLEM. THE DRIVER'S SIDE SEAT BELT WILL NOT RETRACT AFTER USE. THE PASSENGER'S SIDE SEAT BELT WILL NOT EXTEND OUT FOR USE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT THE REPAIR WILL COST $900.00. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118497April 26, 2005
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BLEW AT 68,00 MILES IN MY 1997 SATURN SL1. SATURN CUSTOMER SERVICE TOLD ME IT WAS NOT DUE TO ANY NEGLIGENCE ON MY PART, AND THEY WERE UNABLE TO EXPLAIN THE REASON FOR THIS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118425April 25, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
1997 SATURN SL2. STARTED ENGINE, IT RAN A FEW SECONDS, THEN STOPPED WITH ELECTRICAL SMELLING SMOKE FLOWING FROM UNDER DASHBOARD INTO CAR. AFTER IT STOPPED, IT COULD STILL BE CRANKED OVER BUT WOULD NOT FIRE AND RUN. WE GOT OUT OF THE CAR AND PUSHED IT INTO OUR GARAGE, WHERE IT STILL SITS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10116044March 29, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NO PRIOR INDICATION OF A FAULT. ON MARCH 26, 2005 MY WIFE WENT TO START THE CAR AND NOT ONLY WOULD IT NOT START, BUT SMOKE STARTED COMING UP FROM THE DASHBOARD. UPON HAVING IT TOWED TO A SATURN DEALER, WE WERE TOLD THAT THE IGINITION SWITCH HAD FAILED AND HAD BURNT OUT THE WIRING HARNESS. THIS CAR HAS 48849 MILES ON IT. THIS JUST DOES NOT MAKE ANY REASON, AS SHOULD IGINITION SWAICHES GO BAD ON A LOW MILEAGE CAR AND CAUSE SO MUCH ADDITIONAL DAMAGE?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10105021December 17, 2004
TIRES, STEERING
WHILE DRIVING 60 MPH, THE CONSUMER LOST STEERING CONTROL. THIS CAUSED THE CONSUMER TO HIT A TREE. THE VEHICLE WAS TOWED. PLEASE PROVIDE MORE INFORMATION. *JB. DRIVER SUSTAINED INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10093779October 28, 2004
ENGINE AND ENGINE COOLING:ENGINE
DEFECT DETAILS: DESIGN FLAW IN THE ENGINE CYLINDER HEAD ASSEMBLY CAUSES CRACKS IN THE CYLINDER HEAD. ALLOWS MOTOR OIL TO LEAK INTO THE COOLING SYSTEM/RADIATOR MIXING WITH ENGINE COOLANT IN THE ENGINE COOLANT RECOVERY RESERVOIR. MAKES THE CAR RUN HOT, RESULT IN OVERHEATING WITH POTENTIAL TO RESULT IN CRASHES. SOLUTION: TO REPLACE CYLINDER HEAD ASSEMBLY GM/SATURN RESPONSE: COMPLAINT FILED WITH GM ON SEPTEMBER 10, 2004 VIA WRITTEN LETTER. GM RESPONSE TO THAT LETTER WAS A COURTESY CALL TO "THANK" US FOR OUR "FEEDBACK" AND HOW IT WILL BE PUT IN A DATABASE FOR THEIR ENGINEERS TO UTILIZE IN FUTURE DESIGN. WHAT A JOKE. NO HELP OR RESOLUTION OFFERED. NO RECALL OR ANY OTHER NOTICE WAS SENT VERBALLY OR IN WRITING TO US. REFUSED TO STAND BEHIND THEIR DEFECTIVE PRODUCT. HAD PRIOR KNOWLEDGE OF DEFECT AND FAILED TO DISCLOSE TO US. AMOUNTS TO FRAUDULENT BUSINESS AND UNFAIR TRADE PRACTICES. GM/SATURN KNEW ABOUT THIS FLAW IN 1997 SATURN SL-1 WHEN THEY SOLD THE CAR TO US, BUT NEVER DISCLOSED IT AND NEVER OFFERED TO FIX IT. REFER TO BULLETIN NUMBER 96T65 AND BULLETIN DATE: NOVEMBER 1996 ON HTTP://WWW.EDMUNDS.COM. IN THE LAST 12 MONTHS, OUR CAR HAD TO BE BROUGHT TO A MECHANIC TWICE DUE TO "CLOSE TO OVERHEATING". THE CAR IS 7 1/2 YEARS OLD AND HAS LESS THAN 85,000 MILES ON IT WITH OIL CHANGES ON TIME & ALL RECOMMENDED MAINT. ON TIME. SINCE GM/SATURN DEALERSHIP IN RENO, NEVADA DID NOT OFFER TO FIX THE DEFECT, WE GOT IT FIXED BY ANOTHER MECHANIC. COST = $1827.25. WE BELIEVE THIS IS FRAUDULENT BUSINESS PRACTICE ON PART OF GM/SATURN TO KNOWINGLY SELL THEIR DEFECTIVE CAR TO CONSUMERS WITHOUT DISCLOSING THIS AT THE TIME OF SALE AND NEVER OFFERING TO FIX THE DEFECT EVENTHOUGH IT MAY CAUSE ACCIDENTS AND PUT SAFETY OF THE OCCUPANTS AT RISK. WE ARE SEEKING FOR REIMBURSEMENT OF THE COST OF REPAIRING THIS KNOWN DEFECTIVE PRODUCT FROM GM. A COPY OF THAT REQUEST WILL BE MAILED TO YOU SEPARATELY. WE HOPE YOUR AGENCY HAS THE AUTHORITY AND PASSION TO DO SOMETHING ABOUT IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097730October 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
DEFECTIVE ENGINE CYLINDER HEAD ASSEMBLY, ENGINE RUNS HOT & OIL MIXED WITH COOLANT IN ENGINE. *BF THE CONSUMER WAS NOT INFORMED OF THE DEFECTS WHEN PURCHASING THE VEHICLE. NO RECALL FOR CONSUMER PROBLEMS WITH VEHICLE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086694August 12, 2004
UNKNOWN OR OTHER
I HAVE A 1997 SATURN SL2. IT HAS APX 78K MILES. MY CAR HAS BEEN GOING THRU ALOT OF OIL. I TOOK IT IN TO THE DEALERSHIP AND WAS TOLD THAT THE PROBLEM HAD SOMETHING TO DO WITH THE MOTOR AND WAS GOING TO COST APX 4K TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086383August 8, 2004
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, EQUIPMENT:MECHANICAL
EVERY FEW MONTHS SINCE I'VE HAD MY CAR, FOR NO APPARENT REASON, IT WILL START, BUT WILL IDLE LOW. IF I TRY TO PUT IT IN GEAR, IT WILL STALL. IF I TRY TO RESTART IT AND GIVE IT GAS IT WILL IMEDIATELY CUT OFF. I'VE HAD IT TO THE DEALERSHIP AND TO A PRIVATE MECHANIC NUMEROUS TIMES AND NO ONE CAN DUPLICATE THE PROBLEM. I'VE HAD THE FUEL PUMP, FUEL FILTER, OXYGEN SENSOR (TWICE), WIRES, SPARK PLUGS, ETC. REPLACED COSTING THOUSANDS OF DOLLARS. ONE MECHANIC TOLD ME THAT IT WAS "THE WAY I WAS DRIVING THE CAR!" THE MOST RECENT TIME I HAD MY 2 MONTH OLD IN THE CAR AND IT STALLED WHEN I WAS IN THE INTERSECTION, TO MAKE IT THROUGH I HAD TO ACCELERATE ALMOST RESULTING IN AN ACCIDENT. THERE IS NO PATTERN TO THE PROBLEM LIKE THE WEATHER, SO IT IS HARD TO PINPOINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082762July 27, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I BOUGHT A NEW 1997 SATURN , PAID CASH AND 2 MONTHS AFTER PURCHASE, I HAD BRAKE PROBLEMS. PUT BRAKES ON, COULD NOT STOP THE CAR (6/7/97). SATURN DID NOTHING REGARDING THIS. THEY SAID I WAS NOT USE TO THE BRAKES. TAPPED THE BACK OF A VAN. 2.) HAD GRAND CHILD IN CAR, BACKING INTO GARAGE BRAKES DID NOT HOLD AGAIN. HIT SAND BAGS HUSBAND HAD IN GARAGE THAT STOPPED CAR. SOME NUT CAME FROM ANOTHER STATE, SISN'T DRIVE EVEN 2 MILES AND SAIDM THERE WAS NOTHING WRONG WITH THE BRAKES!!!!! I WORKED IN A VOCATIONAL HIGH SCHOOL (C.V.S.) IN CHICAGO, IL, THEY TOLD ME THAT THE INSPECTION WAS NOT RIGHT. WROTE TO EVERBODY, NOT HELP FROM NOBODY!!!!! I WOULD NEVER RECOMMEND A SATURN TO ANYONE!!!THEY ARE LEMONS!!!I PUT A SIGN IN MY CAR SAYING DON'T BUY A SATURN, YOU'LL GET A LEMON LIKE MINE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10065427April 1, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHEN STARTING THE VEHICLE SMOKE WAS COMING FROM UNDERNEATH THE DASHBOARD. DEALER STATED WIRING HARNESS MELTED. AS A RESULT, THE VEHICLE BECAME INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049879February 19, 2004
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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