Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10733657July 13, 2015
UNKNOWN OR OTHER
THE STRUTS ON THE LIFT GATE OF MY SATURN OUTLOOK FAILED TO HOLD UP WHILE MY SISTER AND I WERE LOADING GROCERIES.I SAW THE GATE COMING DOWN AS IT WAS GOING TO STRIKE MY SISTER IN THE HEAD, AND I REACHED FROM THE SIDE TO PREVENT IT FROM CLOSING AND GOT MY INDEX FINGER CRUSHED IN THE LIFT GATE AND NEARLY SEVERED OFF. I STILL TO THIS DAY HAVE MULTIPLE ISSUES WITH MY FINGER.I JUST REVIEVED NOTICE THAT THERE WAS A DEFECT ON THE STRUTS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10733204July 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING AT 65 MPH, THE AIR BAG LIGHT FAILED TO ILLUMINATE WHEN A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730236June 24, 2015
AIR BAGS
I STARTED THE VEHICLE IN THE AM ON 19 JUN 2015 AND THE "SERVICE AIR BAG" LIGHT WOULD NOT GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725998June 18, 2015
ELECTRICAL SYSTEM
AC BLOWER STOPPED WORKING DO TO WATER COMING IN FROM SUNROOF. CONTACTED SATURN THEY TOLD ME SINCE IT IS OUT OF WARRANTY THEY CANNOT DO ANYTHING. EVEN IF IT IS A MANUFACTURER DEFECT. WOW UNBELIEVABLE. POOR CUSTOMER SERVICE. DEALER WANTS $75 DO DIAGNOSE THE PROBLEM THEN $700 TO FIX THE WATER LEAK AND $500 FOR BLOWER MOTOR. THEY CAN KEEP THE CAR FOR THOSE PRICES. THIS IS UNACCEPTABLE SOMEONE NEEDS TO REGULATE THESE DEALERS AND CAR COMPANIES BETTER. NO SATURN OR GM FOR MY FAMILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724332June 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724372June 9, 2015
AIR BAGS
MY SERVICE AIR BAG LIGHT CONTINUES TO COME ON AFTER HAVING BROUGHT IT IN TWICE FOR THE RECENT AIR BAG RECALLS. TODAY I WAS TOLD THAT IT WASN'T RELATED TO THE RECALL, BUT THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACED. THE COST TO REPAIR/REPLACE IS OVER $900. I WAS TOLD THAT BECAUSE OF THIS PROBLEM, THE AIR BAG MAY OR MAY NOT DEPLOY IN THE EVENT OF A CRASH. I HAVE SEEN NUMEROUS ACCOUNTS ONLINE OF THIS SAME PROBLEM. I BELIEVE THIS IS A DEFECT AND AN IMPORTANT SAFETY CONCERN, NOT A TYPICAL REPAIR SUCH AS BRAKES OR NEEDING NEW TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722655June 1, 2015
UNKNOWN OR OTHER
AIR CONDITIONER WENT OUT COMPLETELY AT ONLY 65,000 MILES. THEY RECHARGED THE FREON, BUT IT WENT OUT THREE WEEKS LATER. THERE WAS A FOG-LIKE DISCHARGE FROM THE AC VENTS AT ONE POINT. THE REPAIR IS GOING TO COST $1,500 AND THEY HAVE TO TAKE OUT THE WHOLE DASH TO EVEN DO IT. I'VE READ SIMILAR BREAKDOWNS OF THE AC UNIT FROM THE ACADIA AND ENCLAVE AND TRAVERSE (SIMILAR MODELS). SEEMS LIKE A KNOWN DEFECT WITH IT. GIVEN ALL THE ELECTRICAL COMPONENTS IN CARS NOWADAYS, WHO KNOWS WHAT ELSE THIS MAY RELATE TO OR AFFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717415May 19, 2015
AIR BAGS
MY AIR BAG SERVICE LIGHT CAME ON DISPLAY AWHILE BACK AND I WAS TOLD THAT GM WOULD ISSUE A RECALL BUT SINCE I DIDN'T HEAR FROM THEM I DECIDED TO CALL THEM AND THEY KEPT GIVING ME THE RUN AROUND. I TOLD THEM OF MY CONCERNS AND FOR THE SAFETY OF ME AND MY FAMILY WHILE DRIVING IN THIS OUTLOOK BUT IT DIDN'T SEEM TO MATTER TO THEM. THEY WERE NON-NONCHALANTLY TREATING MY PROBLEMS AS IF IT WERE NOT IMPORTANT TO THEM AND THAT IT WAS MY PROBLEM AND THAT I SHOULD HAVE FIXED IT MYSELF. (HE WAS BEING REAL SHARP WITH ME) SO MUCH THAT I COULD TELL IT WAS GOING TO END UP WITH ME RECEIVING NO HELP FROM HIM AND THE COMPANY. I WISH THAT THEY WOULD OWN UP TO THEIR MISTAKES AND FIX WHATS OBLIGATED TO THEM. GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2008-2013 BUICK ENCLAVE AND GMC ACADIA AND 2009-2013 CHEVROLET TRAVERSE AND 2008-2010 SATURN OUTLOOK VEHICLES. IN THE AFFECTED VEHICLES, INCREASED RESISTANCE IN THE DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIR BAG (SIAB) WIRING HARNESSES MAY RESULT IN THE SIAB AND SEAT BELT PRETENSIONERS NOT DEPLOYING IN THE EVENT OF A CRASH. CONSEQUENCE: FAILURE OF THE SIDE IMPACT AIR BAGS AND SEAT BELT PRETENSIONERS TO DEPLOY IN A CRASH INCREASE THE RISK OF INJURY TO THE DRIVER AND FRONT SEAT OCCUPANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716248May 13, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT GEARS AND JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE 35R WAVE PLATE FAILED. AS A RESULT, THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715623May 11, 2015
POWER TRAIN
TRANSMISSION HAS COMPLETELY WENT OUT DUE TO WAVEPLATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706352April 17, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
MY CAR WAS JUST PURCHASED 3 MONTHS AGO AND IT IS LEAKING WATER HEAVY INTO THE DRIVER AND PASSENGER COMPARTMENT FROM THE ROOF AREA INTO THE HEADLINER, A LOT OF SLOSHY WHILE DRIVING FROM ROOF AREA THE CARPET CREATING MOLD, BAD ODORS AND POSSIBLE ELECTRICAL ISSUE WITH WATER DRIPPING ON DEFROST BLOWER NEAR DRIVERS WHEEL WELL PRIOR CORROSION PRESENT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705690April 14, 2015
POWER TRAIN
WHILE DRIVING CAR, I NOTICED A VIBRATION AT 30 TO 40 MPH. A TRANSMISSION SHOP SAID IT WAS CAUSED BY TRANSMISSION PROBLEM. I WAS INFORMED THERE IS A RECALL REPAIR FOR THIS TRANSMISSION, BUT NO RESPONSE FROM GENERAL MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703064April 1, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
I AM WRITING THIS LETTER TO EXPRESS MY DISAPPOINTMENT WITH THE SATURN OUTLOOK. I PURCHASED A 2008 SATURN OUTLOOK XE FROM A LOCAL DEALERSHIP IN HOUSTON, TX. THIS CAR HAS BEEN A NIGHTMARE. MY LIST OF PROBLEMS/REPAIRS: - IT OVERHEATED TWICE. THE FIRST TIME IT HAPPENED, I REPLACED THE RADIATOR CAP. THE SECOND TIME IT HAPPENED, I REPLACED THE THERMOSTAT, WHICH IN TURN CAUSED THE WATER PUMP TO LEAK. - I REPLACED AN ENGINE SOLENOID VALVE. WHILE INSPECTING MY CAR, THE MECHANIC ALSO NOTICED I HAD A TRANSAXLE LEAK. - THE THROTTLE BODY SHORTED. - THE BRAKE MASTER CYLINDER LEAKED. - I REPLACED THE CV JOINTS. ACTUALLY, THE MECHANIC TOLD ME MY FRONT END NEEDED REPAIRING - CV JOINTS, STRUTS AND STEERING BUSHING. I COULD ONLY AFFORD TO REPAIR THE CV JOINTS AND AM CURRENTLY GETTING QUOTES FOR REPAIRS ON THE STRUTS. - I HAD AN OIL LEAK (FROM THE OIL PAN). A CAR THAT IS ONLY 7 YEARS OLD HAS HAD TO HAVE THESE KINDS OF REPAIRS - AND SOME WITHIN A COUPLE OF YEARS OF OWNERSHIP. THIS IS ABSOLUTELY HORRID! THE NHTSA SHOULD GOOGLE THE REVIEWS ON THIS CAR. OWNERS COMPLAIN OF THE SAME PROBLEMS REGARDLESS OF MODEL/YEAR (XE/XR, 2007-2010) - LEAKING ROOFS (LUGGAGE RACK), BRAKE MASTER CYLINDER LEAKS, POWER STEERING ISSUES, THERMOSTAT/WATER PUMP LEAKS, TRANSMISSION ISSUES, ETC. GM'S RESPONSE TO THIS HAS BEEN ABYSMAL. THIS CAR IS A LEMON. INSTEAD OF RECALLING IT, GM WOULD RATHER SPARSELY SEND RECALLS FOR SPECIFIC FAILURES A DAY LATE AND A DOLLAR SHORT - AFTER FOLKS HAVE SPENT THEIR HARD EARNED MONEY ON REPAIRS. THE NHTSA SHOULD LAUNCH AN INVESTIGATION INTO THIS. GM CLEARLY COVERED UP HORRIFIC SUPPLY CHAIN, MANUFACTURING AND ASSEMBLY ISSUES AND INTENTIONALLY INSTALLED DEFECTIVE PARTS IN THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701978March 26, 2015
AIR BAGS
THE PASSENGER AIRBAG LIGHT INDICATOR SHOWED OFF WHEN A (HEAVY ENOUGH) PASSENGER WAS SITTING IN THE FRONT PASSENGER SEAT. THIS WOULD HAPPEN INTERMITTENTLY. WHEN I TOOK IT IN TO BE CHECKED, THEY SAID I NEEDED A SOFTWARE UPDATE (DONE WITHOUT ASKING FOR A COST OF $62.98). WHEN I CALLED GM, THEY SAID AIRBAGS WERE MY RESPONSIBILITY AFTER THE WARRANTY PERIOD ENDED. SHOULDN'T THEY BE RESPONSIBLE FOR SOFTWARE PROBLEMS WITH AIRBAGS. I HAVE ONSTAR, IF A SOFTWARE ISSUE WAS OCCURRING, IT SEEMS THEY WOULD TELL ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701982March 26, 2015
VEHICLE SPEED CONTROL
WHEN STOPPED FOR A TRAFFIC LIGHT AND LIGHT CHANGED TO GREEN THE CAR WOULD NOT MOVE (WHEN FOOT PUT ON THE ACCELERATOR). AFTER TURNING THE CAR OFF AND BACK ON AND PUT THE CAR IN DRIVE, THE CAR PROCEEDED FORWARD. UPON STOPPING THE CAR AGAIN, AND THEN PRESSING THE ACCELERATOR THE CAR WOULD NOT MOVE AGAIN. WE HAD THE CAR TOWED TO THE DEALER, AND THEY SAID THEY HAD TO REPLACE THE TRANSMISSION (FOR A COST OF $5,019.05). THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THIS PARTICULAR TRANSMISSION. I AM NOT THE ONLY ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701354March 24, 2015
STEERING
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT DISCOVERED THAT THE POWER STEERING HOSES RUPTURED AND THE POWER STEERING FLUID LEAKED FROM THE VEHICLE. THE CONTACT REPLACED THE HOSES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE HOSES WITH OEM PARTS BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO REPLACED THE STEERING WHEEL PUMP AND THE RACK AND PINION BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700651March 20, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
JAN 2014 HAD PROBLEMS WITH STABILITRAC / TRACTION CONTROL AND TRANSMISSION ENTERING EXPRESSWAY. THE STABILITRAC / TRACTION CONTROL SERVICE SOON LIGHT CAME ON AND THEN THE CAR BEGAN SHIFTING HARD AS WE BEGAN TO ENTER TRAFFIC, THE CAR THEN STARTED TO LOSE POWER WE GOT OFF THE EXPRESSWAY IN FEAR OF BEING HIT AND WENT TO THE DEALER WERE THEY FOUND NOTHING WRONG. THE CAR CONTINUED TO DO THIS ON AND OFF FOR SOME TIME FOR THE NEXT FEW MONTHS. IN JUNE 2014 COMING HOME FROM A SOCCER GAME I MY WIFE OUR SON AND ANOTHER PLAYER HAD THIS HAPPEN AGAIN WHILE TRAVELING 70MPH ON THE US23 EXPRESSWAY, STABILITRAC / TRACTION CONTROL SERVICE LIGHT CAME ON TRANSMISSION STARTED SHIFTING HARD AND THEN THE TRANSMISSION LOST THE ABILITY TO ENGAGE, THE CAR BEGAN TO SLOW ALMOST GETTING HIT. (THANK GOD WE MADE IT TO A SAFE PLACE) WE REPLACED THE TRANSMISSION BECAUSE OF BROKEN WAVE PLATES WITHIN THE TRANSMISSION. ON 3/7/15 TOOK CAR IN AGAIN FOR STABILTRAC / TRACTION CONTROL SAME THING AGAIN IS HAPPENING DEALER FOUND NOTHING WRONG TOLD US TO BRING BACK WHEN LIGHTS ARE ON. 3/14/15 LIGHTS CAME ON AGAIN TOOK IN DEALER WAS UNABLE TO FIND ANYTHING WRONG. SERVICE ADVISER THERE WAS NO DANGER DRIVING THE CAR BUT THAT I MIGHT AFTER TIME BEGIN TO LOSS POWER AND MAY NOT BE ABLE TO TRAVEL OVER 20MPH. I EXPLAINED THE HISTORY TO HIM HIS ADVICE WAS TO AVOID THE EXPRESSWAYS. MY FEAR IS TO DIE IN THIS CAR WHEN MERGING INTO EXPRESSWAY TRAFFIC. AFTER REVIEWING MANY COMPLAINTS ABOUT THE TRANSMISSION AND TRACTION CONTROL / STABILITRAC ON THE INTERNET ABOUT THE FOLLOWING CARS SATURN OUTLOOK, GMC ACADIA, CHEVY TRAVERSE AND BUICK ENCLAVE I HOPE THAT GM CAN COME UP WITH A FIX BEFORE ANYONE HAS TO DIE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694209March 13, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM
HAVE HAD SEVERAL LEAKS, TOOK IT TO GM DEALERSHIP FOR REPAIR AND IT COST ME $1,600, STILL LEAKING, TOOK IT BACK TO GM DEALERSHIP PAID $1,300, STILL LEAKING. VEHICLE ON HAS 57, 000 MILES I WAS TOLD THAT IT COULD BE THE TRANSMISSION. THAT IS WHY I TOOK IT IN THE FIRST PLACE GM SERVICE IS AN EMBARRASSMENT, AND RIP-OFF TO ITS CUSTOMERS. WILL NOT RECOMMEND EITHER ONE OF THESE DEALERSHIP IN MASSACHUSETTS, UNLESS THEY CAN PROVE QUALITY SERVICE. CURRENTLY, STILL HAVING THE SAME PROBLEM, BUT CAN NOT AFFORD TO SPEND ANOTHER PENNY, WILL HAVE TO RESULT TO WALKING, SOMETHING I CANNOT PHYSICAL ABLE TO DO ON LONG STRETCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694212March 13, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE HIGHWAY AND MY CAR START ACTING LIKE IT DID NOT WANT TO SHIFT AND THE ENGINE LIGHT CAME ON, IT ALSO HAD A ROARING SOUND. I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT, STARTED DRIVING AGAIN AND THE SAME THING HAPPEN AGAIN I WAS ABLE TO GET THE CAR HOME AND PARK IT. I JUST DROVE THE CAR AGAIN THIS MORNING AND THINGS SEEMS TO BE OK, BUT WHEN I WAS LEAVING FROM WORK THE ENGINE LIGHT CAME ON AND THE CAR STARTED ACTING LIKE IT DID NOT WANT TO GO. PLEASE ADVISE............. I CAN NOT AFFORD TO TAKE IT BACK FOR SERVICE, JUST SPENT $2900 ON WHAT I THOUGHT WAS THE SAME THING. AGAIN GM DEALERSHIP SERVICE DEPARTMENT IS A RIP-OFF TO ITS CUSTOMERS. WAS THIS VEHICLE 2008 SATURN OUTLOOK , PUT TOGETHER AS A PIECE OF JUNK. I DO LOVE THE CAR, BECAUSE OF IT IS SPACIOUS, BUT HAVE HAD TO SPEND A LOT OF MONEY OVER THE PAST 4 YEARS, CLOSED TO $5,000 AND IT ONLY HAS 5,740 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693868March 12, 2015
POWER TRAIN
SHUTTERS IN REVERSE SHIFTS HARD AT TIMES . ITS A PROBLEM GM KNOWS ABOUT BUT WONT OWN UP! THEY WILL SEE WERE THAT GETS THEM. I ONLY GET FORDS THE ONLY REASON IS MY WIFE LIKED IT SHOULD HAVE GM JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Outlook