Saturn Outlook Complaints (2009)

192 consumer complaints on file.

#10454200April 5, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHT KEEPS FLASHING ON AND OFF. WHEN STARTING THE VEHICLE, ONE HEADLIGHT DOES NOT COME ON UNTIL ~5 MINUTES LATER. THE BULB IS OK. THE WIRING HARNESS IS NOT OK. I'VE TALKED TO MANY OTHER OWNERS OF THE SATURN OUTLOOK AND THEY HAVE HAD THE SAME INSTANCES. THE ROOT CAUSE IS A BAD WIRING HARNESS. THEY ARE OVERHEATING AND MELTING! MY OUTLOOK IS NOW OUT OF WARRANTY AND THE DEALER WANTS TO CHARGE ME TO REPLACE THE WIRING HARNESS. I'VE HAD THE VEHICLE INTO THE DEALERSHIP WHEN IT WAS STILL UNDER WARRANTY FOR THIS ISSUE. IT IS STILL NOT FIXED. I AM NOT PAYING FOR A POORLY EXECUTED DESIGN ISSUE. THE ENGINEERS NEED TO RESEARCH MORE BEFORE THEY PLACE A PRODUCT IN A VEHICLE OF WHICH CAN NOT WITHSTAND THE CONDITIONS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452478March 21, 2012
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND VEH IMMEDIATELY LOST POWER. COULD NOT DRIVE OVER 30MPH, AND ENGINE BEGAN SMOKING. DEALER STATED FUEL INJECTOR WAS "DUMPING GAS". (GUESS THAT WOULD EXPLAIN THE BAD GAS MILEAGE). FUEL INJECTOR AND CATALYTIC CONVERTER CHANGED. 5 MONTHS LATER CHECK ENGINE CAME ON AGAIN AT 44,000MI. DEALER STATES COMPRESSION PROBLEM WITH FUEL INJECTOR. THE FUEL INJECTOR WAS REPLACED AGAIN, BUT NOW THE DEALER IS SAYING THERE IS ALSO A PROBLEM WITH CAM SHAFT. MY VEH IS STILL IN THE SHOP AS OF TODAY, SO I AM STILL NOT SURE IF THE PROBLEM HAS BEEN RESOLVED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442545January 5, 2012
AIR BAGS, WHEELS
SERVICE AIRBAG WARNING ON DASH DISPLAY. TOOK CAR INTO LOCAL GM DEALERSHIP IN DECEMBER 2011. SERVICE REP. STATED DIAGNOSTICS REVEALED A BAD AIRBAG WIRING HARNESS AND A MALFUNCTIONING AIR PRESSURE SENSOR IN ONE TIRE. THE SERVICE DEPARTMENT JERRY RIGGED THE WIRE HARNESS TO DISABLE THE DASH WARNING AND ORDERED PARTS. SERVICE DEPT. REPLACED THE FAULTY PARTS THE FOLLOWING WEEK. 1/2/2012 SERVICE AIRBAG WARNING ON DASH DISPLAY AGAIN. HAVE AN APPOINTMENT TO GET CAR SERVICED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441044December 22, 2011
EXTERIOR LIGHTING
REPLACE DRIVERS SIDE HEADLAMP NOVEMBER 6, 2011 IT HAS BURNED OUT AGAIN WITH ONLY 1800 MORE MILES THAN FIRST INCIDENT. SO BY DECEMBER 16, 2011 IT HAS BURNED OUT AGAIN. MY PREVIOUS VEHICLES I HAVE PUT CLOSE TO 200K MILES ON AND NEVER REPLACED ONE HEADLIGHT, NOW I HAVE 2. THERE IS A PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438971December 8, 2011
EXTERIOR LIGHTING
I HAVE A 2009 SATURN OUTLOOK WITH FAULTY HEADLIGHTS I HAVE REPLACED THE LIGHTS AND IT SEEMS THE PROBLEM IS IN THE WIRING NOT THE LIGHT ITSELF I SEE WERE MANY PEOPLE ARE HAVING ISSUES WITH THIS VEHICLE WHAT DOES IT TAKE TO GET G.M. TO FIX THIS SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436715November 22, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRIVER SIDE HEADLIGHT IS INOPERABLE. I TRIED REPLACING THE BULB, FUSE AND RELAY. FROM FURTHER INVESTIGATION I THINK IT IS THE SOCKET THAT IS BAD. THIS SHOULD NOT HAPPEN AT THIS MANY MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434893November 8, 2011
EXTERIOR LIGHTING
THE LEFT DRIVER SIDE HEADLIGHT KEEPS GOING OUT EVERY TWO TO THREE MONTHS. THE PROBLEM APPEARS TO BE INTERMITTEN. THE LIGHT POPS IN AND OUT. YOU NEVER KNOW WHEN YOU WILL HAVE THE PROPER LIGHTING ON YOUR VEHICLE. I HAVE CHANGED THE BULB SO MANY TIMES NOW AND IT APPEARS TO BE VERY SENSITIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433562October 29, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
RIGHT HEADLAMP BURNT OUT OCTOBER 2009. HAD REPLACED BAD BULB AND THEN FAILED AGAIN IN NOVEMBER 2009. TOOK TO DEALERSHIP AND WAS TOLD THEY REPLACED THE HARNESS AND BULB DUE TO HARNESS BEING MELTED. NOW RIGHT HEADLIGHT FAILED AGAIN 10-22-11. THIS IS A BIG SAFETY CONCERN IN THAT YOU CAN'T JUST SWAP OUT THE BULB BUT YOU HAVE TO PULL OFF THE FRONT BUMPER JUST TO REPLACE THE BULB. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430394October 16, 2011
EXTERIOR LIGHTING
I HAVE A SATURN OUTLOOK 2009 AND ONLY HAD IT A FEW MONTHS BEFORE THE HEADLIGHT WENT OUT AND I THOUGHT IT JUST BLEW OUT SO I HAD IT CHANGED THEN IT WENT OUT A MONTH LATER THEY TOLD ME IT WAS THE WIRES HOLDING IT TOGETHER I THINK IT RIDICULOUS I HAVE TO PAY FOR THIS CAUSE ITS A SAFETY ISSUE . I SEE THAT ALOT OF PEOPLE ARE HAVING ISSUES WITH THIS AND I THINK THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430148October 13, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRIVERS SIDE HEADLIGHT AND RUNNING LIGHTS WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429361October 10, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE WIRE HARNESS GOING TO THE LOW BEAM LEFT AND RIGHT SIDES BURNING CAUSING THE LIGHTS TO GO OUT PREMATURELY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429017October 6, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LOW BEAM HEADLIGHT HARNESS HAS COMPLETELY MELTED RESULTING IN BULB OUTAGES. FIRST THE PASSENGER SIDE AND NOW TWO WEEKS LATER THE HEADLIGHT HARNESS ON THE DRIVERS SIDE HAS MELTED. I AM BEING TOLD THAT THIS IS A COMMON PROBLEM AND THAT EVENTUALLY THIS SHOULD BE A RECALL DUE TO SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426960September 23, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLAMP ON THE RIGHT SIDE WENT OUT IN JULY 2011 AND WE HAD IT REPLACED AT A GM DEALERSHIP. SEPTEMBER 20TH, 2011 ROLLS AROUND AND THE SAME HEADLAMP IS OUT AGAIN! FUNNY THING, AS I'M DRIVING AROUND TOWN I'M NOTICING THE SAME PROBLEM (RIGHT SIDE EVEN) ON OTHER GM VEHICLES OF THE SAME BODY STYLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427250September 20, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2009 SATURN OUTLOOK. CONSUMER STATES COMPLAINT REGARDING TIRE PRESSURE MONITORING SYSTEM PROBLEMS *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425806September 16, 2011
EXTERIOR LIGHTING:HEADLIGHTS
LOST FUNCTIONALITY OF HEADLIGHT ON DRIVERS SIDE LOW BEAM. REPLACE THE BULB TWICE AS BULB WOULD INITIALLY WORK BUT QUICKLY LOSE FUNCTIONALITY AGAIN. IT BECAME EVIDENT THAT THERE WAS A PROBLEM WITH THE PLUG. THE ISSUE IS NOT WITH THE BULB AS IF YOU WIGGLE THE WIRE GOING INTO PLUG THE BULB WILL RESUME FUNCTIONING. PLUG NEEDS TO BE REPLACED, THIS INCLUDES THE ASSEMBLY THAT CONTROLS ALL LIGHT FUNCTIONS. WE HAVE HEARD OF THIS COMPLAINT FROM MANY OTHER OUTLOOK OWNERS AS WELL. THIS DEFECT CONSIDERABLY LIMITS THE ABILITY TO DRIVE SAFELY AT NIGHT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423057September 2, 2011
EXTERIOR LIGHTING
2009 SATURN OUTLOOK - I HAVE HAD TO REPLACE BOTH HEADLIGHTS AND HARNESSES, BECAUSE THE HARNESS SHORTED OUT. THE COST TO ME WAS APPROX. $600.00 TO REPLACE HARNESS AND LIGHT BULBS. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. I HAVE ABOUT 55,000 MILES ON MY OUTLOOK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422690August 30, 2011
EXTERIOR LIGHTING
MY PASSENGER HEADLIGHT WENT OUT. I REPLACED IT AND IT WAS TEMPORARILY FIXED FOR 1 1/2 WEEKS WHEN IT WENT OUT AGAIN. A FEW DAYS LATER, THE DRIVERS SIDE HEADLIGHT WENT OUT AS WELL. SO I WAS DRIVING IN THE DARK WITH NO WORKING HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419395August 14, 2011
ELECTRICAL SYSTEM
I BOUGHT A BRAND NEW SATURN OUTLOOK IN 2009 AND 3 MONTH AFTER I HAD TO TAKE TO THE DEALER BECAUSE A HEADLIGHT WAS OFF. WHEN I ASKED THEM IF THE LIGHT BULB HAD BURNED THEY TOLD ME IF WAS A FAULTY HEADLIGHT HARNESS WIRING HAD MELTED. I AM EXPERIENCING THE SAME PROBLEM AGAIN. I RESEARCHED THE INTERNET AND I FOUND THAT I AM NOT THE ONLY PROBLEM WITH THIS PROBLEM. I AM AFRAID IF THIS PROBLEM ITS NOT FIXED BY THE MANUFACTURER IN A TIMELY MATTER IT MAY CAUSE THE DEAD OF MANY PEOPLE INCLUDING MY SELF DUE TO AN ELECTRICAL FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416765August 2, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE HEADLIGHTS CONTINUED TO BLOW OUT AND THE PASSENGER SIDE HEADLIGHT WAS INOPERABLE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE WIRES IN THE HEADLIGHT MELTED AND THE ENTIRE HEADLIGHT CAPSULE NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10416511August 1, 2011
EXTERIOR LIGHTING:HEADLIGHTS
I OWN A 2009 SATURN OUTLOOK, WHICH WAS PURCHASED IN MAY 2009. SINCE THEN WE'VE HAD BOTH HEADLIGHTS BURN OUT. I PREVIOUSLY HAD A 2001 SATURN SL1 AND IN THE 8 YEARS I HAD IT I NEVER HAD TO REPLACE A HEADLIGHT. I'VE READ THAT THERE IS A KNOWN ISSUE WITH THE WIRING HARNESS. JUST TO CHANGE THE LIGHTBULB REQUIRES REMOVING THE ENTIRE BUMPER TO EVEN GET TO THE HEADLIGHT. SINCE THIS IS NOT AN EASY TASK IT THEN COSTS AT A MINIMUM OF $300 JUST TO GET A LIGHTBULB CHANGED! I UNFORTUNATELY MADE THE MISTAKE OF NOT RESEARCHING THIS BEFORE PURCHASING THIS VEHICLE, BUT WHO WOULD HAVE THOUGHT THAT IT WOULD COST ME AN ADDITIONAL $600 PLUS JUST TO CHANGE TWO LIGHTBULBS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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