Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10969370March 29, 2017
STEERING
MY CAR HAD THE POWER STEERING MOTOR REPLACED UNDER A SAFETY RECALL IN 2012. NOW THE SAME PROBLEM HAS HAPPENED AGAIN, AND THE POWER STEERING MOTOR HAS GONE OUT. I MISSED THE SPECIAL EXTENDED WARRANTY FOR THIS BY 2 DAYS - IT EXPIRED ON 3/27/17, AND IT WENT OUT AGAIN ON MY CAR ON 3/29/17. NOW I'M TOLD IT CANNOT BE REPAIRED AGAIN UNDER THE SAFETY RECALL. IT SEEMS TO ME THAT IF A PART IS COVERED UNDER A SAFETY RECALL BECAUSE IT CAN FAIL, IS REPLACED, THEN FAILS AGAIN, THERE IS STILL A PROBLEM WITH THAT PART BEING USED IN THE CAR. IT SHOULD STILL BE ABLE TO BE REPLACED AT NO CHARGE TO THE OWNERS. I KNOW THAT FOR 2003 SATURN ION THE RECALL APPIES TO THE LIFE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965811March 14, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE IDLING, THE VEHICLE EXPERIENCED MISFIRES AND HAD AN ABNORMAL FUEL ODOR. ADDITIONALLY, THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959062March 7, 2017
FUEL/PROPULSION SYSTEM
GAS LEAKS ONLY AT THE CLIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956235February 22, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT THE TEMPERATURE GAUGE DID NOT MOVE AND THAT THE AIR CONDITIONER DID NOT WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TEMPERATURE GAUGE FAILURE WAS AN ELECTRICAL FAILURE THAT NEEDED TO BE REMEDIED. THE TECHNICIAN REFERRED THE CONTACT TO A DEALER TO DIAGNOSE THE AIR BAG FAILURE. THE FAILURES WERE NOT REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950211February 7, 2017
STEERING
I HAVE A SATURN ION AND I AM HAVING AN ISSUE DESCRIBED IN A RECALL. I TOOK MY VEHICLE IN TO A GM DEALER AND CALLED THE GM CUSTOMER SERVICE AND THEY ARE REFUSING TO HONOR THE RECALL. THE VEHICLE LOSSES POWER STEERING PERIODICALLY AND IT IS VERY SCARY TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949589February 4, 2017
STEERING
THE POWER STEERING ALL OF THE SUDDEN GOES OUT AND IT MAKES IT DIFFICULT TO TURN. I ALMOST GOT AN ACCIDENT TODAY WHILE DRIVING 50 MPH ON THE FREEWAY, BECAUSE THE POWER STEERING JUST STOPPED WORKING. THIS HAS BEEN HAPPENING MORE OFTEN, AND IT OCCURS AT SPEED GREATER THAN 35 MPH. I SEARCHED ONLINE AND FOUND THAT THERE WAS A RECALL FOR THIS PROBLEM, BUT GM CUSTOMER SERVICE TOLD ME THAT THERE IS NO ACTIVE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947750January 26, 2017
FUEL/PROPULSION SYSTEM
STRONG GAS SMELL NOTICED OUTSIDE THE VEHICLE AS IT WAS PARKED. TWO DAYS LATER HAD THE OIL CHANGED AT A LOCAL SHOP AND THEY POINTED OUT THERE WAS GAS LEAKING BY THE EXHAUST PIPE AREA AT A CONNECTION. TOOK TO DRAPER CHEVROLET WHO LOCALLY HANDLES SATURN RECALLS AND WAS TOLD THE GAS LINE NEEDED TO BE REPLACED AND NOT COVERED BY SPECIAL CASE SCENARIO. THE REPAIR WAS QUOTED AT $568. REPAIR HAS NOT BEEN MADE. LEAKING FUEL IS AN IMMEDIATE HAZARD IF IN THE PRESENCE OF AN OPEN FLAME OR POSSIBLE ACCIDENTS. IT APPEARS THERE ARE A HUGE NUMBER OF CASES WHERE THE FUEL LINE HAS LEAKED ON THIS MODEL. IT SHOULD BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947279January 24, 2017
ELECTRICAL SYSTEM, STEERING
SATURN ION 2007 RECALL THE OTHER DAY I GOT AN ALERT ON THE DISPLAY OF MY CAR THAT STATED "PWR STRG" I WAS ON THE EXPRESSWAY AND ALMOST GOT INTO AN ACCIDENT THAT COULD HAVE KILLED MY 3 YOUNG CHILDREN AND MYSELF. WE WERE TERRIFIED. I WAS ABLE TO GET ON THE SHOULDER OF THE HIGHWAY BY FORCING THE STIRRING WHEEL TO TURN. I THEN LOOKED UNDER THE HOOD TO SEE IF I HAD A LEAK OF POWER STIRRING FLUID BUT TO MY SURPRISE DID NOT FIND ANYWHERE THAT WOULD INDICATE SUCH A THING. WHEN I TURNED THE CAR BACK ON TO SEE WHAT COULD BE THE PROBLEM THE MSG WAS GONE. I WAS ABLE TO DRIVE THE CAR HOME BUT BEFORE I GOT HOME THE MSG CAME BACK ON AND I HAD TO REPEAT IT ALMOST GETTING INTO A SECOND CAR ACCIDENT. I IMMEDIATELY DID RESEARCH ON WHAT COULD BE THE PROBLEM ONCE I GOT SAFELY HOME AND FOUND OUT THAT GM HAD RECALLED THE "POWER STEERING ELECTRIC MOTOR ASSIST" DUE TO OTHERS HAVING THE SAME PROBLEM. WHEN I CALLED GM TO GET ASSISTANCE THEY TOLD ME THAT THEY WOULD NOT COVER THE CHARGES DUE TO THE PREVIOUS OWNER GETTING THE REPLACEMENT OF THE SAME PART BACK IN 2014. I DISAGREE WITH THE DECISION THAT I SHOULD BE RESPONSIBLE FOR REPLACING AND PAYING FOR THE PART THAT HAS BEEN RECALLED FOR THE EXACT SAME REASON. POWER STEERING GOING OUT FOR NO REASON AT ALL AND THEN RETURNING ONCE I START THE CAR BACK UP. I BELIEVE THEY PLACED ANOTHER DEFECTIVE STEERING MOTOR IN THE CAR AND MY FAMILIES SAFELY SHOULD NOT BE COMPROMISED FOR THIS OVER SIGHT. I CANNOT AFFORD TO REPLACE IT AND SHOULD NOT HAVE TO SINCE IT IS NOT SOMETHING DIFFERENT THAT IS WRONG BUT THE SAME EXACT THING. I WOULD LIKE TO KNOW MY RIGHTS ON THIS ISSUE AND IF THEY ARE STILL LIABLE FOR REPLACING THIS PART OR AM I. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939708January 4, 2017
FUEL SYSTEM, GASOLINE
I HAVE A STRONG GAS SMELL COMING FROM THE REAR PASSENGER WHEEL WELL AFTER DRIVING THE VEHICLE. THERE IS NO VISIBLE LEAK OUT PUDDLE UNDER THE VEHICLE. I RESEARCHED AND FOUND THERE WERE RECALLS FOR CERTAIN VEHICLES OF THE SAME MODEL AND YEAR. I BELIEVE MY VEHICLE IS HAVING THE SAME ISSUE BUT NO RECALL HAS BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927795November 25, 2016
STEERING
SUDDEN POWER STEERING FAILURE, THE STEERING CONTINUED TO WORK BUT WITHOUT THE POWER ASSIST. WE WERE ATTEMPTING TO BACK OUT OF THE DRIVEWAY, VERY LOW SPEED, TURNING. THIS RESET WITH SHUTTING THE CAR OFF AND RESTARTING. GM/SATURN STATE THIS IS NOT COVERED BY THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927321November 21, 2016
STEERING
I OWN A SATURN WHICH I GOT USED.THE POWER STEERING WENT OUT SO I TOOK IT TO THE DEALER.FOUND OUT THE RECALLS HAVE ALL BEEN DONE THAT HAS TO DO WITH THE POWER STEERING BUT THE CODE THE SCANNER GAVE IS A C0550 WHICH IS A FAILURE OF THE POWER STEERING COLUMN INTERNAL CONTROLLER ISSUE.OTHER GM CARSS WITH THE SAME RECALLS THAT MY CAR HAS HAD DONE INCLUDE THE COLUMN BUT NOT MINE.IT SEEMS THAT THEY SEEM TO SHARE STE SAME COMPONETS AND FAILURES.THIS PART ALONE IS OVER $500 WITHOUT LABOR.THE TECH TOLD ME THAT ITS NOT A HARD JOB AND HES DONE ALOT OF THEM.SEARCHING THE INTERNET ALOT OF PEOPLE HAVE HAD TO REPLACE THE COLUMN.THERE SEEMS TO BE A PROBLEM BUT CUSTOMERS LIKE ME AREE HAVING TO PAY FOR THE CORRECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925300November 10, 2016
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A RESULT OF AN INTERNAL FAULT IN THE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. FOUR MONTHS PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,123.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924504November 6, 2016
FUEL/PROPULSION SYSTEM, SUSPENSION
FUEL LEAKING FROM GAS TANK AREA, BECAME AWARE WHEN PASSENGER CABIN FILLED WITH FUEL VAPOR ,NOTICED GAS SMELL FOR THE PAST FEW YEARS WHEN WALKING NEAR REAR OF VEHICLE FUEL MILEAGE HAS BEEN TERRIBLE SINCE VEHICLE WAS ONLY 2 YEARS OLD. HAD VEHICLE INTO DEALERSHIP AND COMPLAINED ABOUT MILEAGE, I BELIEVE WAS LOOSING FUEL FOR A LONG PERIOD OF TIME BEFORE THIS MAJOR LEAK OCCURRED. IT MADE MY WIFE AND MYSELF ALONG WITH MY FAMILY DOG VERY SICKLY. HAD INTO DEALERSHIP 3 MONTS AGO AND WAS TOLD THERE WAS NO LEAK,BUT THEY FAILED TO DROP TANK AND INSPECT AS PER GM RECALL 09226. NOW AT ANOTHER DEALERSHIP AND THEY ARE TELLING ME I HAVE TO PAY FOR THE REPAIR TO GAS TANK/SENDING UNIT OUT OF MY OWN POCKET. THIS IS NOT WHAT IS STATED ON RECALL FROM GM GLOBAL WARRANTY MANAGEMENT ON BULLETIN 09226C DATED JULY 19TH 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920037October 29, 2016
ELECTRICAL SYSTEM
VEHICLE WILL NOT TURN OVER TO START, ALL OTHER FUNCTIONS WORK( RADIO, LIGHTS, ETC.) UPON INSPECTION OF VEHICLE I WAS TOLD THAT THERE IS A RECALL ON THE IGNITION SWITCH AGAIN! THE ONLY WAY TO GET THE CAR RESTARTED IS TO JUMP IT. A TOYOTA DEALERSHIP TOLD ME TO GET THIS RESOLVED AGAIN, SO I AM WRITING THIS TO GET IT FIXED ONCE AND FOR ALL. I LOVE MY SATURN AND WOULD LIKE TO KNOW CAN I TAKE IT IMMEDIATELY TO A GM DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917181October 18, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS PREMATURE RUST AND CORROSION ASSOCIATED WITH THE HEAT SHIELD AROUND THE SUPPLY LINES ON THE REAR DRIVER'S SIDE WHEEL. THERE WERE ALSO STRONG FUMES ENTERING THE VEHICLE DUE TO THE FAILURE. THE DEALER STATED THAT THE SUPPLY AND RETURN LINES NEEDED TO BE REPLACED. THE MANUFACTURER HAD A SERVICE CAMPAIGN FOR THE FUEL PUMP, BUT THE REMEDY PROVIDED NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 02/22/2017*CT CONSUMER STATED THE HEAT SHIELD (FIBERGLASS W/ALUMINIUM COVERING) WAS WRAPPED AROUND BOTH THE FUEL AND BRAKE LINES WHERE THEY RUN CLOSE TO THE EXHAUST BY LEFT REAR WHEEL. IT APPEARS THE BRAKE LINES WEREN'T AFFECTED BECAUSE OF SOME TYPE OF BLACK COATING. FUEL LINES WERE LIGHTLY PLATED WITH SOME TYPE OF METAL AND IT DIDN'T WORK VERY WELL. THE HEAT SHIELD CREATED THIS PROBLEM. UPDATED 6/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913705October 4, 2016
STEERING
LOSS OF POWER STEERING AGAIN. THIS WILL BE MY THIRD RECALL REPLACEMENT PART. POWER STEERING HAS FAILED AND REPAIRED BY 2 GM DEALERSHIPS. GM SUGGESTED FOR SAFETY REASONS TOWING CAR WOULD BE ADVISED BUT GUESS WHO HAS TO PAY FOR THE TOWING ME NOT GM WHO MANUFACTURER UNSAFE VEHICLES. NHTSA YOU'VE LOST INTEREST IN HELPING AND MOVED ON TO THE NEXT MANUFACTURER AIR BAG PROBLEM. I NOW UNDERSTAND WHAT RISK MEANS. MY CAR FALLS IN THAT RISK PERCENTAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10911101October 3, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT SATED THAT THE ENGINE HESITATED TO START AND THE VEHICLE EMITTED A STRONG FUEL ODOR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT FOR DIAGNOSTIC TESTING, WHICH LOCATED A FUEL LINE LEAK AT THE REAR DRIVER SIDE WHEEL AREA. THE FUEL LINE WAS FOUND FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911132October 3, 2016
FUEL/PROPULSION SYSTEM
ENTIRE FUEL LINE FROM GAS TANK TO ENGINE NEEDS TO BE REPLACED DUE TO CORROSION/RUST. GAS IS LEAKING NEAR REAR DRIVERS SIDE REAR TIRE FROM FUEL LINE. MATERIAL USED FOR GAS LINE SHOULD BE NON CORROSION. MY VEHICLE HAD FUEL TANK MODULE RECALL DONE 12 MONTHS AGO AND NOW FUEL LINES NEED TO BE REPLACED. FUEL LINES SHOULD NEVER CORRODE SINCE IT MAY LEAD TO FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910750September 30, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR ENTERED THE VEHICLE. UPON FURTHER INSPECTION, A FUEL LEAK WAS DISCOVERED UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896815August 18, 2016
FUEL/PROPULSION SYSTEM
THE CAR WOULDN'T START RIGHT AWAY AFTER NOT RUNNING FOR AWHILE. IT ALSO SMELLED LIKE GASOLINE. UPON TAKING IT TO THE DEALER, IT WAS DISCOVERED THERE WAS A FUEL LEAK AND THE FUEL PUMP WAS REPLACED. AFTER INVESTIGATING RECALLS ON THE 2007 SATURN ION I DISCOVERED A RECALL IN EFFECT FOR CARS IN CERTAIN STATES, OHIO WAS NOT ONE OF THEM. THE RECALL MENTIONED THAT IT WAS FOR CARS REGISTERED OR SOLD IN THE "HOT" STATES. THE DEALER WOULDN'T EVEN LET MY DAUGHTER DRIVE IT WHILE WAITING FOR PARTS. THIS RECALL SHOULD HAVE BEEN MORE WIDESPREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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