Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10345039July 24, 2010
STEERING, FUEL SYSTEM, GASOLINE
I WAS DRIVING DOWN THE INTERSTATE IN APRIL 2010 WHEN MY POWER STEERING WENT OUT ON MY 2007 SATURN ION 3 CAUSING ME TO ALMOST BE IN AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF THEN BACK ON AND THE POWER STEERING ACTED FINE. TOOK IT TO THE DEALERSHIP ONLY TO FIND OUT THIS IS A "KNOWN PROBLEM" AND THEY FIXED IT. THEN IN JULY, 3 MONTHS LATER, I HAD A VERY STRONG ODOR OF GASOLINE AND WAS HAVING PROBLEMS STARTING THE CAR. I TOOK IT TO THE DEALERSHIP WHERE I WAS AGAIN TOLD THIS WAS A "KNOWN PROBLEM" AND THEY FIXED THE GAS PUMP. NOW, I HAVE TERRIBLE GAS MILEAGE AND AM BEING OFFERED NO ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344939July 23, 2010
STEERING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 65 MPH THE POWER STEERING LIGHT ILLUMINATED ON THE DASHBOARD AND THE POWER STEERING FAILED. THE VEHICLE BECAME VERY DIFFICULT TO CONTROL. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE AND HE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO OCCUR. THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR CONDITIONING UNIT STOPPED BLOWING COLD AIR AND THE TEMPERATURE GAUGE STOPPED FUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED FOR THE CAUSE OF FAILURE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 62,689.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344998July 23, 2010
STEERING
THE POWER STEERING SYSTEM GOES OUT EACH TIME AFTER DRIVING 1 OR 2 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344431July 21, 2010
STEERING
SATURN ION 2007 ELECTRIC POWER STEERING IS DEFECTIVE AFTER JUST 37,000 MILES ON CAR. THE POWER ASSIST FAILS ANYTIME WHILE DRIVING DOWN THE ROAD. THIS CAR USES THE SAME TYPE STEERING MODULE AS THE RECALLED CHEVY COBALT AND PONTIAC G5S. I DO NOT UNDERSTAND WHY GM FAILS TO ACKNOWLEDGE THE ISSUE ON THE SATURN ION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344450July 21, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2007 SATURN ION. THE KEYS WERE STUCK IN THE IGNITION AND WOULD NOT TURN THE ENGINE OFF. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THE LOCK CYLINDER BROKE INTO SEVERAL PIECES AND NEEDED TO BE REPLACED FOR $400 AND WAS NOT COVERED BY THE WARRANTY OR RECALL. THE SATURN MANUFACTURER WAS NOTIFIED BUT THERE WAS NO ANSWER. THE FAILURE AND THE CURRENT MILEAGES WERE 53,711.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344538July 21, 2010
STEERING
MY 2007 SATURN ION LOST POWER STEERING ON THE HIGHWAY, I FOUND OUT IT HAS ELECTRIC POWER STEERING. I WAS ABLE TO GET IT OFF THE ROAD SAFELY, BUT THIS COULD HAVE BEEN A SERIOUS ISSUE. IT IS INTERMITTENT BUT I BELIEVE IT SHOULD BE A RECALL ISSUE AS MANY OWNERS I FOUND ONLINE COMPLAIN OF SAME ISSUE. MY LOCAL DEALER AS SEEN MANY VEHICLES COME IN FOR THE SAME PROBLEM. HAD IT BEEN RAINING OR A STOP FAST SITUATION I WOULD HAVE HAD NO TURNING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344585July 21, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 40 MPH THE CONTACT NOTICED THAT THE POWER STEERING LIGHT APPEARED ON THE DASHBOARD AND WITHIN A FEW SECONDS, THE POWER STEERING STOPPED FUNCTIONING. THE FAILURE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 46000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344618July 21, 2010
STEERING
I WAS DRIVING HOME FROM WORK WHICH IS A 10 MILE COMMUTE. DURING THE COMMUTE, THERE IS A 900 FOOT MOUNTAIN WITH A SLIGHT GRADE AND I WAS DESCENDING THE HILL WHEN ON THE INFORMATION DISPLAY, IT STATED THAT THERE WAS A POWER STEERING PROBLEM AND WHEN I WENT INTO A TURN, THE STEERING WAS EXTREMELY DIFFICULT. I PULLED OVER, TURNED THE VEHICLE OFF AND TURNED IT BACK ON, AND EVERYTHING WAS WORKING FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344241July 20, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. THE VEHICLE BEGAN TO SHAKE WHEN THE POWER STEERING FAILED; HOWEVER, WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED THE STEERING WHEEL DOES NOT SHAKE. THE MANUFACTURER WAS CONTACTED, BUT DIDN'T OFFER ANY ASSISTANCE WITH THE REPAIR. THE VIN WAS NOT AVAILABLE. THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344143July 20, 2010
STEERING
SATURN 2007 ION PWR STR WARNING WILL COME ON. THE POWER STEERING WILL QUIT. IF I TURN OFF THE CAR THEN TURN IT BACK ON THE CAR IS FINE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343759July 17, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, SUSPENSION:FRONT, FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER, POWER TRAIN:DRIVELINE, EXTERIOR LIGHTING, STEERING
UNFORTUNATELY I HAVE A 2007 SATURN ION WHICH SOUNDS LIKE IT IS GOING TO BREAK IN HALF OVER EVEN THE SLIGHTEST SMALL BUMPS IN THE ROAD. I HAVE A WARRANTY ON THE VEHICLE WHICH EXPIRED IN JUNE 2010. ALTHOUGH THE CAR ONLY HAS 29000 MILES ON IT~ SATURN WOULD NOT HONOR THE WARRANTY WHEN I BROUGHT MY CAR IN FOR A CHECK ENGINE LIGHT~ IT WAS THE PURGE SENSOR. THEY WANTED TO CHARGE ME OVER $300 TO REPAIR THIS ISSUE. I WENT ONLINE AND SAW MANY OTHER'S HAD REPORTED THE SAME PROBLEM. I ALSO SAW THE PART FOR ONLY $26.00 ~HOWEVER AT THE SATURN DEALERSHIP THEY CHARGED ME $51.00 FOR THE PART. I ENDED UP FIXING THE REPAIR MYSELF TO AVOID BEING ROBBED BY THE SATURN DEALERSHIP!! I AM VERY DISPLEASED WITH MY CAR~ NOW THE STRUTS AND CONTROL ARM BUSHINGS ARE MAKING SIGNIFICANT RUMBLE WHEN DRIVING OVER THE SLIGHTEST BUMPS IN THE ROAD. AT 29000 MILES THE CAR SHOULD NOT BE MAKING ANY NOISE!! I FEEL VERY UNSAFE AND SCARED IN MY SATURN!! I'VE SEEN MANY REPORTS OF OTHER OWNER'S WITH THE SAME VEHICLE THAT ARE SIMILAR. EVEN THE GM COBALT WHICH HAS THE EXACT SAME PLATFORM AND STEERING HAS THE SAME ISSUES AND FOR THAT CAR POWER STEERING ISSUES HAVE BEEN RECALLED BUT NOT FOR THE ION WHICH ~I REPEAT HAS THE SAME COMPONENTS. I BOUGHT MY CAR WHEN FUEL COSTS SOARED AND THOUGHT IT WOULD AT LEAST LAST ME 5 YEARS WITH OUT ISSUES. I THINK GM NEEDS TO ADDRESS THESE ISSUES ESPECIALLY SINCE SO MANY CONSUMERS ARE EXPERIENCING ISSUES AT SUCH LOW MILEAGE. THERE ARE ALSO ISSUES WITH THE REAR DEFROST, POWER WINDOWS, STEERING, AND TRANSMISSION. I'M FROM MN. AND IT'S TERRIBLE WHEN YOU HAVE A NEWER CAR THAT WON'T EVEN TAKE YOU 30,000 MILES WITHOUT BREAKING DOWN!! I'M VERY DISAPPOINTED AND SATURN NEEDS TO RECALL EVERYTHING ON THESE UNSAFE VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT ~LIKE TOYOTA. I'M SURE YOU'VE HAD SEVERAL COMPLAINTS. THE CAR IS DEFECTIVE!! PLEASE HELP!! SATURN WON'T REPAIR UNLESS IT'S COMPLETELY BROKEN EVEN IF THE CAR IS SMOKIN THEY BLOW YOU OFF!!! ~HORRIBLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343672July 16, 2010
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A 2007 SATURN ION WHICH WAS PURCHASED BRAND NEW IN THE STATE OF ILLINOIS. I STARTED SMELLING A LARGE AMOUNT OF GAS INSIDE AND OUTSIDE OF THE VEHICLE ABOUT TWO WEEKS AGO. THEN IT STARTED LEAKING GAS NEAR THE RIGHT BACK TIRE WELL. WE TOOK IT TO GET LOOKED AT AND THE MECHANIC STATED THE FUEL PUMP MODULE WAS CRACKED AND LEAKING GAS 3 INCHES AWAY FROM MY MUFFLER WHICH IS DANGEROUS BECAUSE IF IGNITED IN SOME WAY THE CAR COULD CATCH FIRE. I LOOKED UP ANY KNOWN ISSUES WITH THIS MODEL OF VEHICLE AND I FOUND A RECALL THAT WAS ISSUED OCT 2009 FOR 2007 SATURN IONS IN A LOT OF STATES BUT NOT ILLINOIS. I AM VERY CONCERNED THAT THIS POTENTIALLY HAZARD ISSUE IS HAPPENING TO VEHICLES IN ILLINOIS ALSO BUT NO ONE IS BEING NOTIFIED OF THE DANGER. MY FAMILY WAS AT RISK. IF THERE WOULD HAVE BEEN AN ACCIDENT OR SOMEONE THREW A CIGARETTE AT MY CAR AND THE VEHICLE COULD OF CAUGHT FIRE. I ALSO PARK MY CAR IN AN ATTACHED GARAGE WHICH ALSO BROUGHT RISK TO MY HOME. PLEASE CONSIDER ALSO ADDING ILLINOIS AND ANY OTHER STATES THAT MAY BE HAVING THE SAME PROBLEM THAT YOU HAVE ALREADY ISSUED THE PREVIOUS RECALL CAMPAIGN 09V419000 FOR. PLEASE CONTACT ME FOR ANY ADDITIONAL INFORMATION. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343460July 15, 2010
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD AS THE STEERING WHEEL BECAME EXTREMELY STIFF. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE WOULD RECUR INTERMITTENTLY WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE A NEW POWER STEERING MOTOR WAS INSTALLED. THE FAILURE DID NOT RECUR. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT HER STEERING COLUMN MAY ALSO NEED TO BE REPLACED IN THE NEAR FUTURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 10/05/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342953July 13, 2010
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THE KEY WOULD INTERMITTENTLY FAIL TO RELEASE FROM THE IGNITION. ON ONE OCCASION, SHE WAS UNABLE TO SHUT OFF THE VEHICLE DUE TO THE KEY BEING RESISTANT TO MOVEMENT. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 33,000. UPDATED 09/09/10. *LJ THE IGNITION CYLINDER WAS REPLACED. UPDATED 09/14/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342963July 13, 2010
STEERING
POWER STEERING LIGHT FLASHES ON DASH COMPUTER DISPLAY RANDOMLY, MORE OFTEN WHEN THE CAR'S BEEN DRIVEN A LOT AND POWER STEERING IS LOST COMPLETELY. YOU CAN TURN CAR OFF AND RESTART AND ITS FINE. SOMETIMES DOES IT ONCE IN A DAY, SOMETIMES 15 TIMES. IF CAR IS IN PROCESS OF MAKING A TURN OR AVOIDING SOMETHING IN ROAD, THIS COULD CAUSE A SEVERE CRASH AND BODILY HARM, IF NOT DEATH. YOU HAVE TO STOP CAR AND TURN OFF TO CLEAR THIS. TOOK CAR TO NAPA AND DISCOUNT AND NO CODES WOULD READ. CHECKED FUSE, IT WAS FINE. GM HAS ISSUED RECALLS ON 2 OF THEIR CARS FOR THIS SAME ISSUE WHERE THE SAME PARTS ARE USED BUT NOT SATURN. THIS IS A SAFETY ISSUE. I REFUSE TO FORK OUT MY MONEY ON A CAR THAT ISN'T BEING MADE ANYMORE BECAUSE GM WON'T ADDRESS THERE IS AN ISSUE. THERE ARE 95 OTHER COMPLAINTS SIMILAR TO MINE..........DO SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342975July 13, 2010
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME VERY STIFF AND THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THIS FAILURE RECURRED INTERMITTENTLY WHILE TRAVELING AT ANY SPEED. THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342566July 12, 2010
STEERING
VIN # [XXX] 2007 SATURN ION HAS A POWER STEERING PROBLEM. THE POWER STEERING MOTOR IS A DEFECTIVE PART AND GM IS AWARE OF THE PROBLEM IN THESE VEHICLES AND THEY AREN'T DOING ANYTHING ABOUT THIS. I HAVEN'T HAD A CRASH OR ANYTHING LIKE THAT YET BUT THE POWERSTEERING JUST GOES OUT WHEN U ARE DRIVING MAKING IT HARD TO TURN OR STEER. MY NAME IS [XXX] MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342634July 12, 2010
STEERING, ELECTRICAL SYSTEM
CAR WILL NOT SHUT OFF, AFTER CONTACTING DEALER WAS ADVISED TO DISCONNECT THE WIRING HARNESS FROM THE BATTERY. WHEEL SPORADICALLY LOCKS UP WHILE DRIVING WHICH CAN CAUSES YOU TO LOOSE CONTROL OF THE VEHICLE. NO WARNING LIGHTS COME ON AT ALL. PREVIOUSLY HAD THIS SAME ISSUE WITH POWER STEERING IN DECEMBER WHICH WENT OUT AND ALMOST CAUSED AN ACCIDENT. GM HAS RECALLED SEVERAL VEHICLES FOR THIS SAME SAFETY HAZARD HOWEVER DID NOT INCLUDE SATURNS IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342700July 12, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A WARNING CHIME AND NOTICED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. WITHIN SECONDS, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT TO STEER. THE CONTACT WAS ABLE TO MAKE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 31,110 AND THE CURRENT MILEAGE WAS 31,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341937July 8, 2010
FUEL SYSTEM, GASOLINE
MY WIFE WAS DRIVING OUR 2007 SATURN ION TO VISIT FAMILY IN KY WHILE I AM IN THE MIDDLE EAST(MILITARY) WE LIVE IN VA SO THIS IS QUITE A DRIVE. MY WIFE WHILE DRIVING THE CAR NOTICED THE CHECK ENGINE LIGHT CAME ON AND SHORTLY AFTER THE CAR JERKED VERY HARD WHILE TRAVELING AT LIKE 60MPH, MY WIFE STATED THAT IT FELT LIKE SHE WAS REARENDED BUT WAS NOT, CAUSING HER TO SWERVE SOME I AM GLAD NOTHING HAPPENED CAUSE MY 2 LITTLE BOYS WERE IN THE CAR AS WELL. SO MY WIFE TOOK THE CAR TO THE DEALERSHIP WE BOUGHT IT FROM, WHICH IS NO LONGER A SATURN DEALER BUT STILL A GM COMPANY. THEY SAID WE NEED TO REPLACE OUR FUEL PUMP, AND FUEL INJECTORS. I DID SOME RESEARCH ON PARTS AND CAME ACROSS THE RECALL ON THE FUEL PUMP AND CALLED THE 800 # LISTED AND THEY CALLED MY WIFE TO TALK TO HER AND THEY CALLED THE DEALERSHIP WHERE WE BOUGHT THE CAR. THE DEALERSHIP WE BOUGHT THE CAR FROM STATED THAT THE FUEL PUMP WHILE FAULTED IS NOT FAULTED DUE TO A DEFECT AND THAT THEY WILL NOT COVER THE COST AND THAT IF WE WANT IT FIXED IT WILL COST OVER 1000 DOLLARS. MY WIFE AND I FEEL THAT THIS IS TOO MUCH OF A COINCIDENCE TO BELIEVE THAT THIS IS THE CASE. HAD SOMETHING ELSE HAPPENED AND MY WIFE WAS TO BE IN A WRECK AND MY FAMILY WAS TO BE HARMED AND THE DIAGNOSES WAS THAT THE FUEL PUMP HAD FAULTED WHILE DRIVING I WOULD BE MAKING SURE THAT MY LIFE WAS DEVOTED TO CLOSING THIS VIAL COMPANY FOR THE GOOD OF HUMANITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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