Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10434864November 8, 2011
STEERING
THE GM DEALER ADVISED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. I CONTACTED GENERAL MOTORS BECAUSE THEY HAD SENT AN EARLIER LETTER SAYING THERE COULD BE A PROBLEM WITH THE POWER STEERING ELEMENT. THE DISTRICT REPRESENTATIVE SUBSEQUENTLY ADVISED THAT THEY DO NOT KNOW WHY MY STEERING COLUMN NEEDS TO BE REPLACED (E.G. CRACKED, LEAKING, CORRODED, WHATEVER) BUT THEY DO KNOW IT IS NOT THE POWER STEERING ELEMENT. THE REPRESENTATIVE DID SAY THAT GM WOULD PAY FOR THE PARTS BUT I WOULD HAVE TO PAY FOR THE LABOR. I ASKED HIM TO SEND ME THIS IN WRITING SO I'D HAVE IT TO TAKE TO THE DEALER BUT HAVE NOT BEEN ABLE TO GET THIS DESPITE FOLLOW-UP MESSAGES LEFT FOR THE REP. IT DOES SEEM THERE IS AN ISSUE WITH THE STEERING COLUMNS OF THIS PARTICULAR SATURN MODEL BUT I GUESS I'LL JUST HAVE TO WAIT UNTIL THE POWER STEERING FAILS TO GET GM TO DO THE RIGHT THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434102November 3, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE SMELL OF FUEL EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THERE WAS A CRACK IN THE FUEL MODULE AND THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE VEHICLE DID NOT QUALIFY FOR RECALL REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433870November 1, 2011
STEERING
I WAS ON MY WAY HOME WHEN I TURNED ON MY STREET AT ABOUT 15 MPH, THE WARNING LIGHT CAME ON AND THE POWER STEERING WENT OUT. I HAD A HARD TIME TURNING INTO MY DRIVE. I WORRY ABOUT WHAT WOULD HAPPEN IF I WERE ON A BUSY HIGHWAY AND THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433735October 31, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING WARNING LIGHT FLASHED ILLUMINATED WITH A FAILURE OF THE POWER STEERING ASSIST. THE STEERING BECAME EXTREMELY DIFFICULT AND THE CONTACT SHUT THE VEHICLE OFF. THE POWER STEERING ASSIST RESUMED NORMAL OPERATION ONCE THE VEHICLE WAS RESTARTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432701October 25, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THE VEHICLE TOOK A VERY LONG TIME TO START AND HE SMELLED A STRONG FUEL ODOR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS WITHIN THE FUEL PUMP AND THE FUEL TANK WAS LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 33,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432533October 24, 2011
STEERING
TURN ON CAR AND WITHIN 2 MINUTES THE POWER STEERING GOES OUT WHILE DRIVING. THE POWER STEERING LIGHT COMES ON. THERE IS A "SPECIAL WARRANTY" THAT COVER THOSE WITH LESS THAN 100,000 MILES. WITH THE NUMBER OF COMPLAINTS ON THE POWER STEERING AND THE DANGERS ASSOCIATED WITH THE POWER STEERING GOING OUT WHILE DRIVING, THIS SHOULD BE A RECALL. MY CAR IS CURRENTLY BEING FIXED AND I DON'T FEEL THAT I SHOULD HAVE TO PAY TO FIX SOMETHING DEFECTIVE WHEN THE GM SHOULD FIX IT. I NEED TO KNOW WHO I NEED TO TALK TO FOR A RESOLUTION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432585October 24, 2011
STEERING
DRIVING 2007 SATURN ION RECENTLY, ON INTERSTATE 25 AND THE STEERING POWER LIGHT CAME ON, I WAS TRAVELING AT ABOUT 70 MILES AN HOUR AND THE STEERING WHEEL STIFFENED RAPIDLY. I WAS ABLE TO GUIDE THE CAR TO THE SHOULDER OF THE INTERSTATE AND LOOK IN THE MANUAL FOR HELP. I DID WHAT THE MANUAL INSTRUCTED, BY TURNING THE STEERING WHEEL BOTH DIRECTIONS SEVERAL TIMES TO LOOSEN THE GRIP. ON A FOUR HOUR ROAD TRIP I HAD TO STOP SEVERAL TIMES TO "LOOSEN THE STEERING WHEEL". NEARLY CAUSED ON ACCIDENT ONCE I WAS BACK IN MY HOMETOWN, DRIVING 25 MILES AN HOUR AND THE STEERING WHEEL TIGHTENED AGAIN AND IT WAS QUITE HARD TO REDIRECT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432666October 24, 2011
STEERING
POWER STEERING GOES OUT APPROXIMATELY 10 TO 15 MINUTES INTO DRIVING WITH WARNING BELL AND ERROR "PWR STR" ON THE DASH INDICATOR. WHEN I RESTART THE CAR, POWER STEERING RETURNS FOR ANOTHER 10 TO 15 MINUTES AND FAILS AGAIN. THIS WILL CONTINUE AS LONG AS I DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432517October 23, 2011
STEERING
WHILE DRIVING ON THE EXPRESSWAY A WARNING LIGHT CAME ON INFORMING LOSS OF POWER STEERING. WAS ABLE TO GET TO THE NEXT EXIT AND CALLED FOR ASSISTANCE. PROBLEM STILL OCCURS ON A DAILY BASIS. LACK OF POWER STEERING HAS CAUSED MODERATE COSMETIC DAMAGE TO THE VEHICLE. QUITE CONCERNED ABOUT UPCOMING WINTER MONTHS AND NAVIGATING TREACHEROUS CONDITIONS WITHOUT THE ASSISTANCE OF POWER STEERING. PRICE OF LABOR AND PART FOR A KNOWN AND WELL DOCUMENTED FAULTY PART IS UNREASONABLE FOR AVERAGE SATURN ION OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432323October 21, 2011
STEERING
APPROXIMATLEY 3 WEEKS AGO THE POWER STEERING IN OUR 07 SATURN ION JUST WENT OUT WHILE MY WIFE WAS DRIVING. THE POWER STEERING LIGHT ALSO CAME ON. SHE WAS TRAVELING AT APPROXIMATELY 45 MPH AND WAS FORTUNATELY ABLE TO MAINTAIN CONTROL. UPON DOING SOME RESEARCH WE FOUND THE COMPLAINTS IN REGARDS TO THE SYSTEM. SINCE THAT INITIAL OCCURENCE THE CAR IS NOW CONSTANTLY LOSING THE POWER STEERING. IT OBVIOUSLY APPEARS ELECTRICAL AS THE POWER STEERING IS THIS MODEL IS ELECTRIC. I HAVE CHECKED ALL FUSES AND CONNECTIONS AND ALL ARE INTACT. IT GOES OUT CONSTANTLY NOW WHILE DRIVING. THE CAR WAS PRIMARILY FOR OUR COLLEGE AGE DAUGHTER WHO NOW IS UNCOMFORTABLE DRIVING IT AND I AM UNCOMFORTABLE ALLOWING HER TO DRIVE AS WELL.. BASED ON THE NUMBER OF COMPLAINTS FILED AND THE OBVIOUS PROBLEM WITH THE SISTER MODELS I BELIEVE THIS WARRANTS A RECALL. I ALSO OWN AN 05 SATURN ION AND HAVE NOT HAD ISSUES BUT AM CONCERNED ABOUT IT. THANKS FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430516October 17, 2011
FUEL SYSTEM, GASOLINE
LATTER PART OF JULY, STRONG GASOLINE ODOR NOTICED AROUND CAR, THOUGHT JUST BECAUSE I HAD JUST FILLED UP, NO LEAKING ON GROUND NOTICED. WITHIN A WEEK, STRONGER SMELL NOTICED, VISIBLE SIGNS OF GAS ON DRIVEWAY. PARKED CAR, NOT DRIVING TRYING TO FIND SOURCE, DISAPPEARED. STARTED DRIVING AGAIN, GAS MILEAGE OFF AND ENGINE SLUGGISH. DRIVING DAUGHTER FROM BIRTH OF FIRST GRANDSON, PASSING DRIVER TOLD ME SOMETHING WAS POURING FROM UNDER OF MY CAR, CONTINUED TO DRIVE DAUGHTER/NEWBORN HOME, THEN MY HOME. CONTACTED MECHANIC FRIEND, TOLD THERE WAS A RECALL ON THE FUEL MODULE FOR 2006 IONS,THAT I SHOULD LET GM TAKE CARE OF IT. I CONTACTED THEM, GAVE VIN NUMBER, EXPLAINED WHAT I WAS TOLD BY MY MECHANIC. BUT SINCE I AM IN WEST VIRGINIA, VIN NOT INCLUDED. BOUGHT CAR USED JULY 2010, 19056 MILES, CASH $10,900. NOT TOLD BY DEALER A POSSIBLE PROBLEM WITH FUEL MODULE, RECALL HAD ALREADY BEEN ISSUED. HUSBAND HAS CANCER, ONLY USED TO GO TO DOCTOR'S APPOINTMENTS/CHEMOTHERAPY. TOLD BY GM TO SET UP APPOINTMENT WITH NEAREST DEALERSHIP, THEM DIAGNOSE IT, MAYBE THEY COULD GET AN EXCEPTION BECAUSE OF WV NOT BEING LISTED. CONTACTED NEAREST GM DEALERSHIP, TRIED TO SET UP APPOINTMENT TELLING THEM PROBLEM, STATING DIAGNOSIS TO BE PAID OUT OF POCKET, THEY WOULD CONTACT SOMEONE IF IT WAS RELATED TO THE RECALL, BUT IN THEIR EXPERIENCE THERE WAS NEVER AN EXCEPTION MADE. ALLINCLUDE ALL IONS WITH THIS PROBLEM, NO MATTER THE STATE OF ORIGIN. IF THERE IS A PROBLEM IN ONE STATE, SEEMS LOGICAL THAT WOULD BE THE SAME PROBLEM EVERYWHERE, SAME PARTS/MANUFACTURERS USED NO MATTER WHERE MADE. LUCKILY, THERE WAS NO FIRE WITH MY DAUGHTER OR NEWBORN GRANDSON INSIDE, OR MY ILL HUSBAND. THE CAR REMAINS SITTING. WE ARE ON A LIMITED INCOME, SOC. SEC. DISABILITY, FOR HIM, I AM NOT ABLE TO WORK AS HE HAS TO HAVE CONSTANT CARE. A SHAME THAT MANUFACTURER IS NO LONGER WILLING TO STAND BEHIND THEIR CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430532October 17, 2011
STEERING
I WAS DRIVING THROUGH THE NEIGHBORHOOD AT APPROX. 15 MPH WHEN THE ALERT CHIME, PWR STEERING DISPLAY AND THE ACTUAL POWER STEERING WENT OUT. THE CAR JOLTED AS IF I HAD BEEN REAR ENDED AND I HAD TO PULL OVER. LUCKILY NO ONE WAS ON THE ROAD; STEERING WAS DIFFICULT. I MANAGED TO TURN AROUND, HEADED HOME AND TURNED OFF THE ENGINE. WHEN I RESTARTED THE ENGINE, POWER STEERING WAS FULLY FUNCTIONAL. I DROVE TO THE STORE AS ORIGINALLY INTENDED AND IT WENT OUT AGAIN AS I WAS TURNING INTO THE PARKING LOT. SAME ISSUE - FULLY FUNCTIONAL WHEN I TURN THE CAR OFF THEN BACK ON THEN GOES OUT AS I AM DRIVING. I RESEARCHED THIS ONLINE AND HAVE READ MULTIPLE COMPLAINTS REGARDING THE SAME ISSUE. IS THIS MECHANICAL FAILURE BEING RECALLED? IT DOESN'T SOUND LIKE IT IS A VEHICLE MAINTENANCE ISSUE. SOMEONE NEEDS TO ISSUE A RECALL ON THE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430363October 16, 2011
STEERING
POWER STEERING WARNING LIGHT AND ALARM SOUNDED FOLLOWED BY AN IMMEDIATE LOSS OF POSER STEERING. RESTARTING THE CAR RESET THE POWER STEERING BUT ONLY FOR A COUPLE MINUTES. AT LOW SPEEDS THE VEHICLE IS "EXTREMELY" DIFFICULT TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430186October 14, 2011
ELECTRICAL SYSTEM
WHEN I SHUT OFF MY CAR, THE IGNITION WILL NOT RELEASE THE KEY. THIS HAPPENS EVERY OTHER TIME I USE THE CAR. EXTREMELY FRUSTRATING. ALSO NEEDED TO REPLACE THE FRONT PASSENGER SIDE WHEEL BEARING ASSY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428248October 3, 2011
STEERING
POWER STEERING FAILED WITHOUT NOTICE WHILE DRIVING. UPON RESTARTING CAR, POWER STEERING RESTORED, BUT THIS HAPPENS EVERY COUPLE OF DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428134October 1, 2011
STEERING
DRIVING DOWN THE HIGHWAY AND THE POWER STEERING LIGHT CAME ON, ALL OF SUDDEN, COULD NOT STEER CAR AT ALL. HAD TO PULL OVER IN TRAFFIC. WHEN I TURNED CAR OFF AND WAITED A MINUTE AND THEN TURNED IT BACK ON IT SEEMED TO WORK FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428164October 1, 2011
STEERING
POWER STEERING GOES OUT APPROXIMATELY 10 TO 15 MINUTES INTO DRIVING WITH WARNING BELL AND ERROR PWR STG ON THE DASH INDICATOR. WHEN I RESTART THE CAR, POWER STEERING RETURNS FOR ANOTHER 10 TO 15 MINUTES AND FAILS AGAIN. THIS WILL CONTINUE AS LONG AS I DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427194September 26, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A BEEPING FOLLOWED BY THE POWER STEERING FAILED. THE CONTACT STATED THAT THE WHEEL WAS ALMOST IMPOSSIBLE TO TURN. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED SEVERAL TIMES BEFORE THE STEERING RETURNED. THE VEHICLE WAS NOT INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 50,000. THE STEERING HAS GONE OUT 5 MORE TIMES SINCE THE SEPTEMBER INCIDENT. UPDATED 11/03/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427049September 24, 2011
ELECTRICAL SYSTEM, STEERING
THE KEY STUCK IN THE IGNITION SWITCH, IN THE RUN POSITION. I COULD NOT SHUT THE CAR OFF. I HAD TO DISCONNECT THE BATTERY FROM THE COMPUTER ASSEMBLY TO SHUT THE CAR OFF. FORTUNATELY, AT THE TIME, THE CAR WAS UNDER WARRANTY. IF I WOULD HAVE HAD TO PAY FOR THE REPAIR THROUGH THE DEALER, THE COST WOULD HAVE BEEN IN EXCESS OF $500.00. I AM FILING THIS COMPLAINT BECAUSE, NOW, A YEAR LATER AND AFTER THE CAR IS OUT OF WARRANTY, IT IS DISPLAYING THE SAME SYMPTOMS (DIFFICULTY REMOVING KEY FROM IGNITION AFTER SHUTTING ENGINE OFF) AS WERE EXPERIENCED BEFORE THE IGNITION LOCK ASSEMBLY FAILED LAST TIME. THIS PROBLEM, AFTER MUCH ON-LINE RESEARCH, IS AN ISSUE WITH SATURNS FROM 2005-2007. AS MOST INDIVIDUALS NOTED THAT THEY EXPERIENCED THE SAME PROBLEM, SIX MONTHS OR MORE AFTER REPLACING THE IGNITION LOCK CYLINDER, THROUGH THEIR DEALERSHIP. MECHANICS ARE NOTING THAT THE ASSEMBLY IS FAULTY, IN THAT EACH TIME THE KEY IS TURNED SMALL BITS OF METAL FROM THE KEY ARE FLAKING OFF INTO THE ASSEMBLY, CAUSING IT TO LOCK UP, TYPICALLY IN THE ON POSITION. THANKFULLY, FOR ME, THIS INCIDENT OCCURRED CLOSE TO HOME. THIS VEHICLE IS NO LONGER UNDER WARRANTY AND THE REPAIR I AM AGAIN ANTICIPATING WILL TAKE REPLACEMENT OF THE IGNITION LOCK ASSEMBLY. THIS IS SOMETHING I WILL BE DOING MYSELF OR SEEKING THE SERVICES OF A 'SHADE TREE' MECHANIC, AS I DO NOT HAVE THE FUNDS TO TAKE THE VEHICLE TO A GM DEALERSHIP FOR REPAIR. GIVEN THE NUMBER OF COMPLAINTS LISTED ON-LINE THROUGH EDMONDS AND OTHER CONSUMER COMPLAINT SITES, I FEEL THAT GM SHOULD BE TAKING RESPONSIBILITY FOR THE FAULTY PARTS AND A RECALL SHOULD BE ISSUED. THIS POOR ENGINEERING SHOULD NOT BE AN OUT OF POCKET EXPENSE FOR ANY CONSUMER. *TR THE CONSUMER ALSO STATED THE POWER STEERING FAILED. THE DEALER INFORMED THE CONSUMER, THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONSUMER LEARNED A RECALL HAD BEEN ISSUED. HOWEVER, GM INFORMED HIM, THE VEHICLES WITH ELECTRIC POWER STEERING WAS COVERED. THE CONSUMER DISPUTED THAT, SAYING HIS VEHICLE DID HAVE ELECTRIC POWER STEERING. UPDATED 09/29/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426930September 23, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS ATTEMPTING TO EXIT A PARKING SPACE BUT THE STEERING WHEEL WOULD NOT BUDGE. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE CURRENT FAILURE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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