Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10464673July 9, 2012
FUEL/PROPULSION SYSTEM
ABOUT 3 WEEKS AGO, I STARTED SMELLING GAS EACH TIME I SHUT OFF MY CAR. ON FRIDAY, MY SON NOTICED GAS POURING FROM UNDERNEATH THE CAR. MY STEPSON WORKS FOR GMC. HE REMOVED THE TANK AND INFORMED ME LEAKAGE WAS FROM FUEL PUMP. HE ALSO INFORMED ME OF A RECALL RELATED TO THIS MATTER. I CONTACTED MY LOCAL DEALER AND WAS INFORMED THE RECALL WAS VIN SPECIFIC AND MY VEHICLE HAD NO RECALL FOR SAME. I SPOKE WITH GMC AND WAS TOLD THE SAME THING. I WAS ADVISED TO HAVE DIAGNOSTICS RAN BY LOCAL DEALERSHIP, JEFF WYLER GMC, BUICK, PONTIAC. I WAS TOLD THE COST WOULD BE $93.00 UNTIL I MADE THE APPOINTMENT. THEREAFTER I WAS INFORMED I WOULD BE CHARGED HOURLY AND THE COST WOULD BE MORE THAN $93 IF THE GAS TANK HAD TO BE REMOVED. I COULD HAVE THE CAR FIXED FOR THE COST OF THE DIAGNOSTIC FEE! I WAS FURTHER INFORMED EVEN IF THE ISSUE WITH THE CAR WAS RELATED TO RECALL #090226, GMC WOULD NOT NECESSARILY BE RESPONSIBLE FOR COVERING COST OF REPAIRS AS THE RECALL WAS NOT FOR MY CAR. I FURTHER NOTED THAT CARS FROM OTHERS STATES WHERE INCLUDED REGARDLESS; HOWEVER, KENTUCKY AND OHIO WERE NOT INCLUDED. I LIVE IN KY AND PURCHASED THE CAR IN OHIO. I'M NOT SURE WHERE THE CAR WAS MANUFACTURED. I UNDERSTAND I MIGHT HAVE TO PAY TO HAVE THE CAR REPAIR AND HAVE NO ISSUES DOING SAME. I JUST WANT A FAIR DETERMINATION AS TO WHETHER MY CAR SHOULD BE INCLUDED IN THE RECALL BASED ON CURRENT PROBLEMS AND NOT BASED ON A SPECIFIC VIN NUMBER. HOW CAN GMC DETERMINE MY CAR WOULD NOT/DOES NOT HAVE ISSUES WITH REGARD TO THIS RECALL SIMPLY BASED ON A VIN NUMBER? ANY INSIGHT INTO THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464802July 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A STRONG ODOR OF FUEL INSIDE OF THE VEHICLE. UPON REACHING THE DESTINATION, THE CONTACT NOTICED FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED PROBLEM. THE TECHNICIAN STATED THAT THERE WAS A FAULTY FUEL MODULE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE DEALER WAS NOTIFIED AND STATED THAT THE VIN WAS INELIGIBLE UNDER THE RECALL. IN ADDITION, THE VEHICLE WAS NOT ORIGINALLY SOLD OR REGISTERED IN THE STATES MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464626July 8, 2012
STEERING
I WAS DRIVING HOME ON SATURDAY NIGHT AND I HEARD A CHIME NOISE AND THE POWER STEERING LIGHT APPEARED, I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND TURNED IT BACK ON THE LIGHT WENT OFF AND DIDN'T COME BACK ON. WELL DRIVING ON THE FREEWAY THIS AFTERNOON, I HAD TO PULL OVER 3 TIMES TO GET THE LIGHT TO GO OFF BUT THE 3RD TIME IT DIDN'T GO OFF. I WAS ABLE TO CONTINUE TO DRIVE MY CAR. THIS IS MY ONLY VEHICLE AND I AM A COLLEGE STUDENT THAT REALLY NEEDS THEIR VEHICLE. COULD SOMEONE PLEASE ASSIST ME WITH THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463661June 30, 2012
STEERING
I WAS DRIVING DOWN A HIGHWAY. THE DASH CHIMED 3 TIMES, A DISPLAY CAME UP THAT SAID POWER STEERING. AT THAT POINT THE POWER STEERING WAS GONE JUST AS I WAS ENTERING A CURVE. I HIT THE GRASS IN THE MEDIUM THEN CORRECTED. I DROVE ABOUT 4 MILES DOWN THE ROAD TO A QUICK OIL CHANGE PLACE. GOT THE FLUIDS CHANGED AND TOPPED OFF. THEY RESET THE LIGHT IN THE DASH BACK TO NORMAL. THAT IS WHEN I WAS INFORMED THE POWER STEERING WAS ENCLOSED AND COULDN'T ADD POWER STEERING FLUID. I STARTED THE CAR BACK UP THE STEERING WAS WORKING AGAIN. SO I DROVE BACK TOWARD HOME AGAIN. GOT ABOUT 4 MILES DOWN THE ROAD AND IT HAPPENED AGAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10463558June 29, 2012
STEERING
WITHIN 2 MINUTES OF DRIVING MY 2007 SATURN ION THE POWER STEERING FAILS. THIS PROBLEM HAPPENS EVERY TIME I DRIVE. IF I RESTART MY VEHICLE THE SAME THING HAPPENS, THE POWER STEERING FAILS WITHIN 2 MINUTES. I THEN HAVE TO MANUALLY STEER MY VEHICLE FOR THE DURATION OF MY TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463562June 29, 2012
ELECTRICAL SYSTEM
AFTER I PARK MY 2007 SATURN ION THE IGNITION REMAINS LOCKED, IT DOESN'T LET ME TAKE OUT MY KEY AFTER THE VEHICLE IS OFF. I HAVE TO RESTART MY CAR THEN TURN IT OFF AGAIN AND WAIT ABOUT 2-5 MINUTES FOR MY KEY TO RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462654June 21, 2012
STEERING
CONTINUING INSTANCES OF POWER STEERING FAILURE CAUSING EXTREME DIFFICULTY IN MANUVERING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461705June 14, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT SMELLED GAS FUMES AND NOTICED THAT THE LOW FUEL LIGHT WAS ILLUMINATED AFTER REFUELING TO HALF A TANK. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO DETERMINED THE FAILURE WAS THAT THE FUEL PUMP WAS DEFECTIVE SINCE THE TIME OF MANUFACTURE. THE VEHICLE WAS REPAIRED BY REPLACING THE FUEL PUMP. THE MANUFACTURER WAS NOT MADE AWARE. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460164May 31, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT THE FUEL LEVEL WAS DECREASING MUCH FASTER THAN NORMAL. THE CONTACT MENTIONED THAT THERE WAS A FRACTURE IN THE SUPPLY LINE OF THE FUEL MODULE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460113May 31, 2012
STEERING
MULTIPLE POWER STEERING FAILURES AND CONSISTENT POWER STEERING WARNINGS. STOPPED THE ENGINE AND RESTARTED BUT THE POWER STEERING FAILED AGAIN WITHIN MINUTES. POWER STEERING MOTOR NOT YET REPLACED UNDER GM POWER STEERING ASSIST BULLETIN 10187. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459107May 21, 2012
STEERING
SUDDEN LOSS OF POWER STEERING ASSIST AND TROUBLE LIGHT CAME ON. WORKED FINE AFTER TURNED OFF AND ON AGAIN. COULD STILL STEER BUT VERY HARD WHEN POWER STEERING FAILED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459189May 21, 2012
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON A HIGHWAY AROUND 6 P.M. ON MY WAY HOME FROM WORK WITH MY 3 YEAR OLD IN THE BACK SEAT WHEN SUDDLENLY I FELT MY STEERING WHEEL JERK. I QUICKLY REALIZED SOMETHING WAS WRONG SO I EXITED THE ROAD AND WENT TO A NEARBY GAS STATION. I SAW THAT MY POWER STEERING LIGHT CAME ON. THIS IA A SERIOUS PROBLEM, AND GM WAS UNWILLING TO FIX THE ISSUE. I HAVE A 100 THOUSAND MILE POWER TRAIN WARRENTY YET THEY SAY THIS PROBLEM IS NOT COVERED. I HAVE HAD OTHER PROBLEMS IN THE PAST WITH THE ELECTRICAL SYSTEM AS WELL AS THE FUEL PUMP. WHY HAS THIS PROBLEM NOT BEEN ADDRESSED? I HAVE SEEN SEVERAL DIFFERENT PEOPLE FROM SEVERAL DIFFERENT RESCOURCES THAT HAVE HAD THE SAME PROBLEM, SO WHY IS THIS DAINGEROUS PROBLEM NOT BEEN DISCLOSED TO GM'S CUSTOMERS? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458908May 18, 2012
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING DOWN THE STREET AND ALL OF THE SUDDEN THE CAR WAS ACTING FUNNY AND NOT DRIVING NORMALLY. THEN THE PWR STR LIGHT CAME ON. I PRESSED MY ONSTAR BUTTON AND ASKED THEM TO RUN A DIAGNOSTIC CHECK. IT CAME BACK WITH NOTHING. I PROCEEDED TO THE STORE I WAS GOING TO. WHEN I WENT BACK TO THE CAR AND TURNED IT ON THE STEERING WHEEL / COLUMN WAS LOOSE AND DROVE NORMALLY FOR ABOUT A MINUTE. AFTER THAT THERE WAS A BEEP AND THE PWR STR LIGHT CAME ON AGAIN AND IT WAS VERY DIFFICULT TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458980May 18, 2012
STEERING
POWER STEERING ASSIST CEASES TO FUNCTION. A CHIME OCCURS, AND A MESSAGE "PWR STR" APPEARS ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458173May 11, 2012
STEERING
TODAY WHILE TAKING A LEFT ON TO MY ROAD MY BREAKS FELT AS IF THEY HAD GONE SOFT AND SPONGY AND IT WAS HARD TO STOP. AFTER REALIZING THIS PROBLEM MY VEHICLE'S DASH STARTED BEEPING AND THE WORDS PWR STR FLASHED ON MY DASH AND WHILE TURNING INTO THE ROAD MY STEERING WHEEL WOULD NOT TURN NORMAL. IT WAS VERY HARD TO TURN INTO MY ROAD ALMOST RESULTING IN A CRASH. LUCKILY A CRASH DID NOT HAPPEN. I HAD ONE OTHER PERSON IN THE CAR WITH ME. THIS RESULT COULD HAVE RESULTED IN A WRECK RISKING THE LIVES OF EVERYONE IN THE CAR. AS I HAD DIFFICULTY PULLING INTO MY DRIVEWAY I SHUT THE VEHICLE OFF AND TURNED IT BACK ON RESULTING IN THE WHEEL TURNING NORMALLY. I TOOK MY CAR AROUND THE BLOCK TO SEE IF IT WERE TO HAPPEN AGAIN AND IT HAD. I DID MAKE IT SAFELY HOME AFTER THAT DUE TO THE FACT I TOOK A BACK ROAD. I FEEL THAT THE INVESTIGATION TO RECALL THE POWER STEERING IN THE IONS SHOULD BE IN AFFECT DUE TO THE ABUNDANCE OF COMPLAINTS ABOUT THIS SPECIFIC PROBLEM. I DO NOT SEE THE REASON IT HAS NOT ALREADY BEEN ACCOMPLISHED. FOR THOSE LOOKING TO BUY A SATURN ION, THESE VEHICLES HAVE PROBLEMS AND I WOULD NOT RECOMMEND ANYONE WITH OR WITHOUT CHILDREN TO OWN A VEHICLE AS DANGEROUS AS THIS ONE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457895May 9, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL GASOLINE ODOR COMING FROM THE VEHICLE. IN ADDITION, THE CONTACT WAS EXPERIENCING SPORADIC STARTUP FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457755May 8, 2012
ENGINE, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE STALLED. THE CHECK ENGINE AND POWER DOWN WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO BOTH A PRIVATE MECHANIC AND THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 57,000. UPDATED 06/12/12*LJ THE CONSUMER STATED THE THROTTLE BODY WAS REPLACED FOUR TIMES. THE CHECK ENGINE LIGHT ILLUMINATED. ONSTAR REPORTED A FUEL SYSTEM PROBLEM. UPDATED 06/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456813April 29, 2012
ELECTRICAL SYSTEM, STEERING
I WAS ON MY HONEYMOON IN ORLANDO, FL. ON NOV. 17TH, 2011 WHEN IT WENT OUT THE FIRST TIME. I DISCOVERED THAT WHEN I TURNED THE VEHICLE OFF AND STARTED IT AGAIN, THAT THE POWER STEERING WOULD RETURN TO PROPER OPERATION. SINCE THAT DAY, IT HAS BEEN INTERMITTENT. NO TYPICAL TIMING OR ENVIRONMENTAL SITUATION, JUST RANDOMLY STOP WORKING. IT DID THAT FOR SEVERAL MONTHS UNTIL 3 WEEKS AGO WHEN IT WOULD SHUT OFF 5 MINUTES AFTER STARTING THE VEHICLE EVERY TIME. NOW, IT DOES NOTHING, IT NEVER COMES ON. I CHECKED BOTH FUSES AND BEING IN THE VEHICLE INDUSTRY MYSELF, I KNOW THAT A FUSE, RELAY, OR CIRCUIT BREAKER JUST DIES. I FEEL THAT IF IT WERE THE FUSE, IT WOULD NOT ONLY WORK SOMETIMES BUT IT WOULD NOT WORK AT ALL. I AM EXPECTING THE MANUFACTURER TO REPLACE THIS. AS THIS IS MY 3RD SATURN AND I HAD WELL OVER 200K ON THE OTHER 2 WITH NO PROBLEMS AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456138April 23, 2012
STEERING
WHILE MERGING INTO FREEWAY TRAFFIC ON THE 210W IN IRWINDALE, CA, WE EXPERIENCED MODERATE LOSS OF STEERING CONTROL. THE YELLOW ENGINE LIGHT WAS ON, BUT THERE WAS NO WARNING BEEP AND THE PWR STR LIGHT DID NOT ACTIVATE. WITH DIFFICULTY WE WERE ABLE TO MAINTAIN CONTROL OF THE VEHICLE, THOUGH THERE WAS A DEFINITE INCREASE IN RISK OF COLLISION. WE INTEND TO RUN DIAGNOSTICS ON THE ENGINE CONTROL COMPUTER AND THE STEERING MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455425April 16, 2012
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING 10 MPH WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST POWER ABNORMALLY. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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