Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10473037August 30, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION 3. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THE VEHICLE QUALIFIED FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000(FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), HOWEVER REPAIRS OR A REFUND WERE DENIED DUE TO THE STATE WHERE THE VEHICLE RESIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000 AND THE CURRENT MILEAGE WAS 109,654.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472884August 29, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR STATE INSPECTION WHEN THE CONTACT WAS MADE AWARE THE FUEL PUMP WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE FUEL PUMP AND THE FUEL TANK SEAL WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,358.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472728August 28, 2012
STEERING
EXITING OFF I-40 WEST ONTO THE HERMITAGE EXIT THE CAR BEEPED 3X AND THEN THE POWER STEERING WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472544August 27, 2012
FUEL/PROPULSION SYSTEM
MY DAUGHTER SMELLED GAS WHILE DRIVING HER CAR. SHE TOOK IT TO MY MECHANIC WHO SAID THAT HER FUEL PUMP WAS DEFECTIVE BUT THAT HER VEHICLE HAD A SAFETY RECALL ISSUED FOR THE SAME PROBLEM. THE MECHANIC PRINTED OUT THE RECALL NOTICE (SAFETY RECALL 09226). I TOOK THE VEHICLE TO THE AUTHORIZED DEALER AND THEY WOULD NOT HONOR THE RECALL BECAUSE THE VIN WAS NOT ON THE LIST. CAN SATURN CERTIFY THAT THEY NEVER DID ANY PARTS SWAPS BETWEEN FACTORIES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472338August 24, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT AS THE ENGINE WAS STARTING, FUEL LEAKED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER : 09V419000 ( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472067August 23, 2012
FUEL/PROPULSION SYSTEM
VEHICLE EXHIBITS THE EXACT SAME ISSUE DESCRIBED BELOW, BUT BECAUSE I DO NOT LIVE IN THESE STATES, MY VEHICLE IS NOT COVERED UNDER THIS RECALL. I FEAR THAT MY VEHICLE COULD START ON FIRE ANY DAY NOW AND GM WILL NOT CARE. THIS IS A SERIOUS SAFETY HAZARD TO NOT ONLY ME, BUT OTHER DRIVERS AS WELL. A FUEL LEAK IS A SERIOUS ISSUE THAT I FEEL SHOULD NOT BE IGNORED. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471925August 22, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A CRACK IN THE FUEL PUMP PORT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE AND STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE SINCE THE FAILURE WAS CONSIDERED A FIRE SAFETY HAZARD. THE DEALER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 68,980. ..UPDATED 09-21-12*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471563August 20, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471573August 20, 2012
FUEL/PROPULSION SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
2007 SATURN ION 3 MANUAL SEDAN 1.) FUEL PUMP DELIVERY SYSTEM RECALL AND HAS BEEN REPAIRED AFTER A SERIOUS FUEL LEAK WAS DETECTED. 2.)PURGE FLOW SOLENOID- ENGINE LIGHT CAME ON AFTER THE PUMP DELIVERY SYSTEM WAS DETECTED BUT WAS NOT REPAIRED BECAUSE IT WAS NOT INCLUDED IN RECALL. CAR GETS VERY LITTLE GAS MILEAGE BECAUSE THE FUEL TO OXYGEN RATIO BEING OFF. EVERY TIME I GO TO THE GAS STATION I CANNOT GET MY CAR TO START. IT DOESN'T MATTER IF I HAVE HALF OF A TANK OF GAS OR ALMOST ON EMPTY. IT TAKES SEVERAL TRIES AND ONLY STARTS AFTER I REV THE ENGINE BECAUSE THE FUEL TO OXYGEN RATIO AND THE FUEL PUMP FLOODS MY CAR AS SOON AS THE FUEL PUMP IS ENGAGED. I KNOW THAT AFTER THIS HAPPENS SO MANY TIMES THAT IT WILL CAUSE THE STARTER TO BURN UP IN MY CAR. 3.) IGNITION SWITCH- CANNOT TURN KEY ON AS IF THE STEERING WHEEL IS LOCKED/ CANNOT TURN KEY OFF/ TAKE KEY OUT AND CAR IS STILL RUNNING! DISCONNECT BATTERY TO SHUT THE CAR OFF. 4.) ELECTRONIC POWER STEERING- ACTS AS IF THE POWER STEERING HAS A SHORT. WHILE DRIVING WITH SPEEDS AS LITTLE AS 15MPH IN A RESIDENTIAL NEIGHBOR HOOD OR 70MPH ON THE INTERSTATE. THE POWER STEERING LIGHT COMES ON AND ALL POWER STEERING IS LOST AND BECOMES ALMOST IMPOSSIBLE TO DRIVE. AFTER SHUTTING THE CAR OFF AND RESTARTING THE CAR THE POWER STEERING WORKS BUT SHORTLY AFTER IT FAILS AGAIN. THIS HAPPENS EVERY TIME I DRIVE MY CAR. THE FIRST TIME THIS HAPPENED I WAS ON AN EXIT RAMP ON THE INTERSTATE WITH A VERY SHARP CURVE. I COULD BARELY CONTROL THE VEHICLE. NEEDLESS TO SAY MY CHILDREN ARE NO LONGER ALLOWED TO RIDE IN THIS CAR UNTIL IT IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471583August 20, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP HAD DEVELOPED A LEAK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472161August 18, 2012
STEERING
WHEN PARALLEL PARKING AND THE WHEEL IS TURNED ALL THE WAY IN ONE DIRECTION THEN THE OTHER, THE POWER STEERING FAILS. IT IS THEN IMPOSSIBLE TO TURN THE CAR ON A TIGHT TURN RADIUS EVEN WITH SIGNIFICANT DRIVER EFFORT, MAKING PARALLEL PARKING DANGEROUS. THE CAR MUST BE TURNED OFF, THE STEERING WHEEL CRANKED FROM SIDE TO SIDE, THEN RESTARTED BEFORE THE POWER STEERING REACTIVATES AND THE WHEEL TURNS NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469954August 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP HAD DEVELOPED A CRACK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON RECALL NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,214.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469657August 8, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED UPON STARTUP. ALL OF THE ELECTRICAL COMPONENTS WERE OPERABLE HOWEVER, THE VEHICLE RESISTED START-UP ATTEMPTS. THE CONTACT HAD THE VEHICLE TOWED TO THE VEHICLE FOR INSPECTION HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR INSPECTION AND REPAIR. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469137August 3, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING 20 MPH WHEN THE FUEL TANK FAILED, CAUSING THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A CRACK IN THE FUEL TANK, WHICH WAS LEAKING. THE INTERIOR OF THE VEHICLE WAS FILLED WITH GASOLINE FUMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT TO TAKE TO THE DEALER FOR FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468019July 27, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CONTACT SMELLED FUEL INSIDE OF THE VEHICLE AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE FUEL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE DEALER REPLACED THE FUEL MODULE. THE FAILURE MILEAGE WAS 103,479.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467827July 26, 2012
STEERING, ELECTRICAL SYSTEM
POWER STEERING FAILURE - CLICKING FROM AROUND THE STEERING COLUMN FOLLOWED BY IMMEDIATE LOSS OF POWER STEERING ASSIST AND 3 BEEPS FROM THE INFO CENTER. MESSAGE "PWR STR" DISPLAYED IN INFO WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467730July 25, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3/4 WINDOWS MOTOR STOPPED FUNCTIONING AT VARIOUS POINTS OF TIME. THE FRONT DRIVER AND TWO REAR PASSENGER WINDOWS ALL DO NOT ROLL DOWN. UPON INSPECTION, THE MOTOR CLICKS AND RECEIVES POWER BUT THE WINDOWS FAIL TO MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466463July 18, 2012
STEERING
POWER STEERING WARNING LIGHT CAME ON. POWER STEERING FAILED. RECEIVED RECALL INFORMATION IN THE MAIL FROM SATURN FOR POWER STEERING MOTOR, HAD IT REPLACED BY CERTIFIED SERVICE CENTER. ONE WEEK LATER, THE SAME POWER STEERING FAILURE OCCURRED. UPON TAKING IT BACK TO THE SAME SERVICE CENTER, I WAS TOLD THE ENTIRE POWER STEERING COLUMN NEEDED REPLACEMENT BUT WAS NOT COVERED BY THE RECALL. I WAS QUOTED $1100 FOR THE REPAIR. THE POWER STEERING FAILURE IS EXTREMELY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465723July 15, 2012
FUEL/PROPULSION SYSTEM
I DISCOVERED THAT MY CAR HAD A CRACK IN THE FUEL PUMP AFTER SMELLING FUEL AND NOTICING THAT I HAD LOST FUEL. AFTER TAKING IT TO GET LOOKED AT, THE MECHANIC SAID THERE WAS A RECALL ON THIS PROBLEM. WHEN LOOKED INTO FURTHER, HOWEVER, THE RECALL IS ONLY GOOD FOR CARS MANUFACTURED IN OR CURRENTLY REGISTERED TO A FEW STATES LOCATED IN THE SOUTH. AFTER RESEARCHING THE RECALL AND READING THE SUMMARIES, THOUGH, MY SCENARIO IS EXACTLY THE SAME AS THE SUMMARY PROVIDED. MY CAR HAS A TITLE FROM OHIO AND IS CURRENTLY REGISTERED IN OHIO. IT DOESN'T MAKE SENSE THAT ONLY CARS IN CERTAIN STATES ARE ALLOWED THE RECALL. IF WEATHER IS THE DECIDING FACTOR, OHIO'S WEATHER FOR THE PAST COUPLE OF WEEKS, WHEN THIS PROBLEM STARTED, HAS BEEN HITTING 100 DEGREES. I AM VERY DISSATISFIED WITH THE RECALL STIPULATIONS AND THE LIMITED INFORMATION REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464654July 9, 2012
STEERING
WHILE DRIVING ON THE HIGHWAY I LOST ALL POWER STEERING WITHOUT ANY WARNING . COMES BACK AFTER CAR IS SHUT OFF BUT RANDOMLY GOES OUT WITHOUT WARNING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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