Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10479226October 8, 2012
ELECTRICAL SYSTEM, ENGINE
THE KEY TO THIS VEHICLE IS STUCK IN THE IGNITION AND WILL NOT TURN OFF. THIS VEHICLE HAD THIS IGNITION REPLACED DUE TO A SIMILAR ISSUE IN 2010 BY A GM DEALER IN OURISMAN CHEVROLET BUICK (703) 329-1300 1800 OLD RICHMOND HIGHWAY, ALEXANDRIA, VA 22303-1856. THE ORIGINAL PART BECAME DEFECTED FOR THE SAME ISSUE AND I HAD TO PAY OVER $700 TO HAVE THE PART REPLACED. NOW, THE SAME ISSUE HAS OCCURRED. THE KEY IS STUCK IN THE IGNITION AND UNABLE TO TURN OFF THE CAR. I CONTACTED GENERAL MOTORS (SATURN) AT 1-800-553-6600 TO REPORT THE PROBLEM AND THEY ARE AWARE THIS HAS BEEN HAPPENING. HOWEVER, THE IS NO RECALL TO CORRECT THIS MEASURE. TO TURN THE CAR OFF YOU HAVE TO DISCONNECT THE WIRES OR REPLACE THE PART FOR ANOTHER $900. IF GM (SATURN) IS AWARE OF THE PROBLEM A RECALL SHOULD BE POSTED TO ALL OWNERS OF THE SATURN ION AND REIMBURSEMENT SHOULD BE PROVIDED FOR OWNERS WHO HAD PAID TO HAVE THE PART REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478910October 7, 2012
FUEL/PROPULSION SYSTEM
APPROXIMATELY 3-4 WEEKS AGO, I STARTED SMELLING A STRONG GASOLINE SMELL OUTSIDE MY CAR WHEN I PARKED IT. THE SMELL WAS GROWING STRONGER (AND I COULD SMELL IT IN THE CABIN ITSELF) SO I TOOK IT TO MY MECHANIC WHO TOLD ME IT WAS THE FUEL PUMP. HE HAD PRINTED OUT THE RECALL AND SUGGESTED I CONTACT GM. WHEN I CONTACTED THE LOCAL DEALERSHIP, I WAS TOLD THEY WOULDN'T/COULDN'T HONOR THE RECALL AS IT WAS VIN SPECIFIC. BACK TO MY MECHANIC WHO FIXED IT (AND BY NOW I WAS LEAKING GASOLINE) AND HE ADVISED ME TO CONTACT GM AGAIN AS THE FUEL PUMP WAS CRACKED EXACTLY WHERE THE FUEL PUMP INVOLVED IN THE RECALL WAS. HE GAVE ME THE PART AND I DID CONTACT GM BUT WAS TOLD BY GM THAT THEY WILL NOT HONOR THE RECALL, THAT IT WAS VIN SPECIFIC. TO ADD INSULT TO INJURY I WAS TOLD BY THE PERSON WHO CALLED ME THAT SHE "WANTED TO ASSURE ME THAT YOUR VEHICLE IS SAFE TO DRIVE, IT'S NOT INVOLVED IN THE RECALL." NEEDLESS TO SAY, THAT DID NOT GO OVER WELL SINCE THE REASON IT'S SAFE TO DRIVE IS THAT I HAD IT FIXED MYSELF. I WILL ALSO BE FILING COMPLAINTS WITH MY STATE AG AND THE BBB. THANK YOU FOR YOUR CONSIDERATION AND HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478821October 6, 2012
STEERING
POWER STEERING LIGHT WENT ON AND LOST POWER STEERING. ONCE VEHICLE WAS SHUT OFF AND TURNED BACK ON, PROBLEM RESOLVED. NEXT TIME I WAS DRIVING, I LOST POWER STEERING AGAIN WHILE I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478823October 6, 2012
ELECTRICAL SYSTEM
WHILE TRYING TO SWITCH IGNITION TO OFF, THE IGNITION SWITCH WOULD GET STUCK AT POWER ON POSITION. PART WAS REPLACED BY MECHANIC, SAYING "THIS PART ALWAYS FAILS IN GM VEHICLES AFTER 5 YEARS". THE NEW PART STARTED TO GET STUCK AT THE SAME POSITION A YEAR LATER AND IT TAKES MULTIPLE TRIES TO GET IT SHUT OFF COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478603October 4, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC A GASOLINE SMELL WAS BEING EMITTED. THE MECHANIC CONFIRMED THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478420October 3, 2012
FUEL/PROPULSION SYSTEM
SMELL OF GASOLINE COMING FROM UNDER REAR OF VEHICLE. TOOK CAR TO DEALER TO GET FUEL PUMP REPLACED. I SEE RECALL FOR SIMILAR PROBLEM BUT ONLY IN SOME STATES. I SEE RECALL HAS BEEN EXPANDED TO HOPEFULLY INCLUDE ALL STATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478547October 3, 2012
ELECTRICAL SYSTEM
THE KEY WOULD GET STUCK IN THE IGNITION NOT ALLOWING ME TO GET OUT OF THE VEHICLE UNLESS I MANUALLY UNLOCKED THE DOORS. THIS WAS HAPPENING FOR ABOUT A YEAR OR MORE INTERMITTENTLY. THEN ONE DAY I COULD NOT GET THE CAR TO TURN OFF BECAUSE THE KEY WOULD NOT TURN. AFTER ABOUT A 5-10 SECOND TIME FRAME, THE IGNITION WOULD UNLOCK ALLOWING ME TO TURN THE CAR OFF AND REMOVE THE KEY. THIS OCCURRED INTERMITTENTLY FOR A COUPLE OF DAYS THEN WHEN I WAS ON VACATION, THE KEY WOULD NOT COME OUT AT ALL WHILE THE CAR WAS STILL RUNNING. I WAS LEFT WITH HAVING TO TEMPORARILY UNPLUG THE BATTERY AND THE FUSE SO THE CAR WOULD TURN OFF. THE MECHANIC I TOOK THE CAR TO WHILE ON VACATION SHOWED ME HOW TO DO THIS AND WAS ABLE TO GET THE KEY OUT OF THE IGNITION. I HAD THE CAR TOWED TO A MECHANIC ONCE I ARRIVED HOME BECAUSE THE CAR WOULD NOT START AT ALL AT THIS POINT, THE MECHANIC INFORMED ME THE IGNITION LOCK WAS BAD, AND APPARENTLY GM HAD BEEN AWARE OF THE PROBLEM AND OFFERED NO RECALL BUT DID RE-DESIGN THE INTERNAL COMPONENTS OF THE IGNITION LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478054October 1, 2012
FUEL/PROPULSION SYSTEM
FUEL PUMP MODULE IS CRACK, LEAKING GAS MAY CAUSE A FIRE. GAS SMELL WITHIN THE VEHICLE AND OUTSIDE THE VEHICLE HAZARDOUS TO DRIVER AND PASSENGER INSIDE VEHICLE. GM WILL NOT ISSUE A RECALL FOR MY SPECIFIC VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478148October 1, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, THE SMELL OF GASOLINE FUEL EMITTED IN AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:09V419000( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478173October 1, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WAS A CRACK IN FUEL PUMP, WHICH NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,857. ... UPDATED11/01/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478180October 1, 2012
FUEL/PROPULSION SYSTEM
TOOK MY CAR TO A GM DEALER REGARDING THE SCENT OF GAS IN BACK OF THE CAR INC. IN THE TRUNK. WHILE DOING A SCHEDULED MAINTENANCE, THEY DIDN'T FIND ANYTHING. TOOK MY VEHICLE TO A DIFFERENT DEALER AND THE SMELL OF GAS HAD GOTTEN WORSE. THERE WAS NO STAIN IN MY DRIVEWAY. ONCE THE GAS TANK WAS MOVED AND THEN REMOVED, THE PUDDLING OF GAS ON THE TOP OF THE TANK WAS PREVALENT. LOOKING CLOSER, THE PLASTIC WAS CRACKED THAT WAS APART OF THE MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477946September 29, 2012
FUEL/PROPULSION SYSTEM
THE VEHICLE SMELLED HEAVILY OF GASOLINE WHEN PARKED. THE PLASTIC FUEL LINE AT THE FUEL PUMP CONNECTION WAS CRACKED. THE FUEL PUMP HAD TO BE REPLACED. THIS IS AN ONGOING ISSUE WITH THIS YEAR, MAKE AND MODEL OF VEHICLE. THERE IS A RECALL, BUT WHEN I CONTACT GM, THEY TELL ME THAT MY VIN IS NOT INCLUDED AT THIS TIME. THIS IS THE SAME ISSUE AND THIS VIN NUMBER NEEDS TO BE ADDED. GM TELLS ME THAT IT IS UP TO THE NHTSA, NOT GM. I APPRECIATE YOUR CONSIDERATION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476780September 23, 2012
FUEL/PROPULSION SYSTEM
VEHICLE SMELLED STRONGLY OF GAS. BROUGHT IT TO MECHANIC. THERE WAS A CRACK IN THE FUEL PUMP MODULE. THIS IS A RECALL ON 2007 SATURN IONS IN OTHER STATES, BUT NOT MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476402September 19, 2012
ELECTRICAL SYSTEM:IGNITION
CPSC# I1290352A. SATURN ION 2007. CONSUMER STATED SHE WAS HAVING LOCK CYLINDER MALFUNCTION. *LN THE CONSUMER STATED THE KEY BECAME STUCK IN THE IGNITION IN THE ON POSITION. SHE WAS UNABLE TO TURN THE ENGINE OFF. BECAUSE THE VEHICLE HAS A MANUAL TRANSMISSION, SHE WAS ABLE TO RELEASE THE CLUTCH WHICH STOPPED THE ENGINE FROM RUNNING. SHE HAD TO DISCONNECT THE BATTERY TO KEEP IF FROM DYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475790September 18, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
I PARKED MY CAR IN MY GARAGE AND CLOSED THE GARAGE DOOR, WHEN I WENT TO LEAVE I NOTICED A STRONG SMELL OF GAS. MY LOCAL GM DEALERSHIP DIAGNOSED IT AS CRACKS AND PINHOLES IN THE FUEL LINES RUNNING FROM THE FUEL PUMP TO FUEL FILTER CONSISTENT WITH RECALL 09V419000, GM WILL NOT HONOR THIS RECALL EVEN KNOW MY VIN IS WITHIN THE RECALL BREAKING POINTS, BECAUSE I DO NOT RESIDE IN ONE OF THE SELECTED STATES AND THEY CLAIM MY ISSUE IS DUE TO WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475514September 15, 2012
FUEL/PROPULSION SYSTEM
I NOTICED THAT MY CAR WOULD NOT TURN OVER LIKE NORMAL. THEN I BEGAN TO SMELL GAS AND LOSE MILEAGE. I LOOKED UP SIMILAR RECALLS ON THIS SITE BUT I DID NOT GET SUCH A MAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474332September 8, 2012
STEERING
SHORTLY AFTER STARTING VEHICLE PWR STR IS DISPLAYED AND THE POWER STEERING QUITS WORKING COMPLETELY. IT STARTED A FEW WEEKS AGO. IT USED TO WORK FOR A BLOCK OR TWO AFTER THE CAR WAS FIRST STARTED. NOW IT HAPPENS AS SOON AS THE CAR STARTS MOVING. I KNOW GM HAS EXTENDED THE WARRANTY BECAUSE OF PROBLEMS WITH POWER STEERING, BUT IT DOESN'T COVER MY VEHICLE BECAUSE IT HAS MORE THAN 100K MILES. SHOULDN'T THIS BE A RECALL SITUATION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474290September 7, 2012
STEERING
THE POWER STEERING FAILED COMPLETELY WHILE DRIVING IN CLOSE QUARTERS ON THE UNIVERSITY OF GEORGIA CAMPUS,. I WAS NARROWLY ABLE TO AVOID HITTING A TELEPHONE POLE WHEN TURNING OFF THE ROAD. AFTER STALLING AND RESTARTING THE CAR, IT WORKED FOR 3-4 MINUTES BEFORE AGAIN FAILING COMPLETELY. USING REPEATED CYCLES OF DRIVING UNTIL IT FAILED, TURNING THE CAR OFF, THEN RESTARTING IT, I WAS ABLE TO SAFELY GET HOME, BUT THE POWER STEERING CONTINUED TO FAIL RECURRENTLY JUST A FEW MINUTES AFTER EACH RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473786September 4, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC ADVISED THAT THE PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000, (FUEL SYSTEM). THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 95,000......UPDATED 10/17/12 *BF. THE CONSUMER STATED THE FUEL PUMP WAS SQUIRTING FUEL ADJACENT TO EXHAUST. UPDATED 10/17/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473819September 4, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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