Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10514909June 3, 2013
STEERING
POWER STEERING INDICATOR LIGHT CAME ON AND STEERING ASSIST FAILED COMPLETELY. NO PRIOR PROBLEMS OR WARNING. CAR HAD TO BE TOWED TO SERVICE CENTER. REPAIRS HAVE BEEN MADE AND BILL PAID PERSONALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514465May 31, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE IGNITION FAILED AND THE KEY COULD NOT BE RELEASED FROM THE IGNITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE IGNITION CYLINDER AND ADJUSTED THE GEAR SHIFTER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE IS 59,000. UPDATED 7/15/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514394May 30, 2013
STEERING
I WAS DRIVING 45 MPH WHEN MY PWR STR LIGHT FLASHED AND I WAS UNABLE TO CONTROL THE STEERING WHEEL. I PULLED OVER ASAP AND TURNED OFF MY CAR. I TURNED IT BACK ON AND THE LIGHT WAS NO LONGER ON, I WAS THEN ABLE TO CONTROL MY STEERING WHEEL. I WAS ABLE TO DRIVE TO MY DESTINATION. ONE HOUR LATER I TURNED MY CAR BACK ON AND THE MESSAGE WAS ONCE DISPLAYED. AFTER I RESTARTED THE CAR THE LIGHT WAS OFF. I HAVE HAD THIS SAME ISSUE IN MARCH AND THE GM DEALERSHIP REPAIRED IT UNDER WARRANTY. NOW 2 MONTHS LATER IT HAS HAPPENED AGAIN, AND THE DEALERSHIP IS STATING THAT IT IS NOT UNDER WARRANTY BECAUSE IT IS THE STEERING COLUMN ASSEMBLY. HOWEVER, THAT IS RELATED TO THE POWER STEERING CONTROL MODULE IN WHICH IS CAUSING THIS ISSUE. I BELIEVE THIS SHOULD BE UNDER WARRANTY GIVEN THAT THERE HAS BEEN A RECALL FOR AN ISSUE THAT IS RELATED TO THIS SAME SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513142May 22, 2013
STEERING
POWER STEERING CUT OFF AND FLASHED A PWR STR ON MY DASHBOARD. AFTER TURNING THE CAR OFF AND TURNING BACK ON, IT WOULD WORK. I HAVE BEEN DEALING WITH THIS FOR ABOUT THE LAST YEAR, AND IT IS PROGRESSIVELY GETTING WORSE. IT WILL WAIT LESS THAN 2 MINUTES BEFORE THE STEERING GOES OUT VS. ABOUT 10 MINUTES WHEN THE PROBLEM FIRST OCCURRED. I HAVE A FEELING THAT BECAUSE I'M HAVING TO TURN THE WHEEL COMPLETELY ALL THE TIME WILL WEAR ON MY AXEL AND CREATE MORE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513025May 21, 2013
STEERING
WHILE DRIVING CAR ON THREE SEPARATE OCCASIONS THE POWER STEERING LIGHT CAME ON AND CAR IS VERY VERY HARD TO TURN. WHEN YOU RESTART THE CAR PROBLEM GOES AWAY HOWEVER RETURNS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512303May 16, 2013
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE EXPRESSWAY WHEN I LOST ALL THROTTLE RESPONSE. AFTER INVESTIGATING I FOUND IT HAD TO BE THE FUEL PUMP THAT QUIT. WHEN INVESTIGATING WHY THE FUEL PUMP QUIT AFTER A NEW ONE DID NOT FIX MY PROBLEM, I NOTICED THE WIRES GOT TOO HOT AND BURNED BLACK AND ACTUALLY BURNED THROUGH THE POSITIVE WIRE AT THE CONNECTOR GOING INTO THE FUEL TANK. HOT WIRES AND BURNING WIRES INSIDE A GAS TANK IS NOT A SAFE COMBINATION. TO TOP IT OFF, I HAD TO DRILL THROUGH THE CONNECTOR AND WIRE IN A PIGTAIL CONNECTOR PURCHASED FROM THE DEALER SINCE THEY WOULD NOT SELL ME THE WHOLE FUEL TANK COVER TO REPLACE IT PROPERLY. ONLY AFTER HAGGLING WITH DEALERS THAT WOULD NOT GIVE ME PART NUMBER OR SELL ME THE FUEL TANK COVER THAT THEY FINALLY GAVE ME THE PART NUMBER OF 25815572 BUT IT IS UNDER RESTRICTION TO SELL SO THAT IS WHY THEY SOLD ME THE "BACKYARD MECHANIC FIX". MY WORRY IS STILL THAT I HAVE MY FAMILY TRAVEL IN THE CAR AND I DO NOT WANT THIS THING CATCHING FIRE OR EXPLODING. IS THERE A DEFECT IN THE PART IS WHY IT ALMOST CAUGHT FIRE ON ME? AND IS THERE STILL A DEFECT AND THAT IS WHY THE PART IS ON RESTRICTION? WHAT IS THE CORRECT, SAFE FIX FOR MY FAMILY? I JUST WANT A SAFE WORKING VEHICLE AND A EXPLANATION IN WHY IT IS SO DIFFICULT TO GET THE PART I WANTED AT FIRST. IT IS RUNNING NOW BUT IT IS WITH THE DRILLING THROUGH THE CONNECTOR, SEALING IT, AND SOLDERING THE NEW WIRES IN. I WAS HOPING FOR THICKER WIRE TO MAYBE HANDLE THE CURRENT TO THE PUMP OR AN ASSURANCE THAT THE VEHICLE IS SAFE. SORRY, ONE LAST COMPLAINT. MY SATURN IS A CALIFORNIA EMISSION VEHICLE BUT IS CURRENTLY IN MI. WHY IS THIS NOT COVERED UNDER SOME OF THE RECALLS? IS THIS LIKE THE CA CANCER WARNINGS THAT ARE ONLY IN THAT STATE? MY CAR WILL ONLY EXPLODE IN THOSE STATES AND NOT MICHIGAN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510545May 3, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION 3. THE CONTACT STATED THAT HE SMELLED GASOLINE FUEL WHILE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL PUMP HAD FAILED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509682April 26, 2013
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE ON THREE DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 177,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507092April 4, 2013
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A TURN, THE STEERING BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS LATER TOWED TO A DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THERE WAS A COMPUTER FAILURE IN THE STEERING COLUMN AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 76,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505199April 1, 2013
STEERING
I TURNED RIGHT AT A LIGHT AND AS SOON AS I BEGAN TO PICK UP SPEED MY STEERING WHEEL LOCKED AND THE POWER STEERING LIGHT INDICATOR CAME ON. I WAS UNABLE TO CONTROL MY CAR. THIS WAS VERY FRIGHTENING YET SINCE I WAS NOT ON THE FREEWAY YET I WAS ABLE TO MERGE OVER TO THE SIDE OF THE ROAD. I TURNED MY CAR OFF AND BACK ON YET THE STEERING WARNING LIGHT WAS STILL ON AND I COULD NOT MOVE MY CAR. I CALLED THE TOW TRUCK AND AFTER MY CAR SAT FOR ABOUT 30 MINUTES AND I RESTATED THE VEHICLE THE POWER STEERING LIGHT WAS OFF AND MY STEERING WHEEL WAS MOVABLE. DUE TO THE DANGEROUS NATURE OF THIS EVENT I AM CONTACTING GM BECAUSE I AM AFRAID TO DRIVE MY CAR AT A HIGH SPEED WITH CHANCE I WOULD LOOSE CONTROL OF MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504238March 23, 2013
ENGINE
2007 SATURN ION I WAS INVOLVED IN A CAR ACCIDENT 02/03/2013, WITH VERY MINIMAL DAMAGE TO MY LEFT, FRONT PANEL. ALMOST A MONTH LATER, THE VEHICLE WAS REPAIRED AND DROVE FINE FOR 3 DAYS. AFTER THE 3RD DAY MY CAR WOULD TURN OVER BUT IT WOULD NOT START. I HAD THE ORIGINAL REPAIR CENTER INSPECT MY VEHICLE AND THEY TOLD ME THE TIMING CHAIN WAS OFF, BUT IT WAS NOT RELATED TO THE CAR ACCIDENT. I GOT A SECOND OPINION FROM ANOTHER MECHANIC AND HE ADVISED ME THAT THE TIMING CHAIN WAS NOT DUE TO MY ACCIDENT. I'VE NEVER HAD ANY TROUBLE WITH MY VEHICLE BEFORE THIS INCIDENT AND AFTER SEARCHING THE WEB AND FINDING NUMEROUS COMPLAINTS ABOUT TIMING CHAIN ISSUES, I'M CURIOUS AS TO WHY THERE'S NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503898March 21, 2013
ELECTRICAL SYSTEM
I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH TO TURN THE CAR OFF. I HAD NOTED IN THE MONTHS LEADING UP TO THIS FIRST OCCURRENCE THAT I WAS ABLE TO TURN THE CAR OFF, REMOVING THE KEY FROM THE IGNITION SWITCH, WITHOUT PUTTING THE CAR IN PARK FIRST. I CONTACTED SATURN'S 800# FOR ASSISTANCE AND THEY HAD ME REMOVE A FUSE FROM THE ENGINE TO TURN THE CAR OFF. THE CAR WAS TOWED TO A SATURN DEALERSHIP THE NEXT DAY, JUNE 1ST, WHERE THEY HAD TO COMPLETELY REPLACE THE IGNITION CYLINDER AS THE KEY COULD NOT BE REMOVED. THEN, IN MARCH 2011, I FOUND THE KEY HAD A TENDENCY TO GET STUCK IN THE IGNITION UNTIL, ONCE AGAIN, I COULD NO LONGER REMOVE THE KEY OR TURN THE CAR OFF. RECALLING REMOVAL OF A FUSE AFTER THE FIRST INSTANCE, I DID SO AGAIN IN THIS CASE UNTIL I COULD GET IT TO A GARAGE FOR REPAIR. I CONTACTED SATURN'S 800# TO ADVISE THEM AS TO WHAT HAD AGAIN HAPPENED, INQUIRING IF THERE HAD BEEN ANY SORT OF A RECALL. I WAS ADVISED THERE WAS NOT. I TOOK THE CAR TO MY OWN GARAGE FOR REPAIR AND THEY HAD TO COMPLETELY REPLACE THE IGNITION CYLINDER & SWITCH. HOWEVER, THEY WERE ABLE TO DISLODGE THE KEY THIS TIME. THE VEHICLE MILEAGE AT THE TIME OF REPAIR WAS 120462. NOW, IN MARCH 2013, I AM ONCE AGAIN FINDING THE KEY HAVING A TENDENCY TO STICK. I CAN GET THE CAR TO TURN OFF, BUT THE LOCKING MECHANISM WILL NOT DISENGAGE THE DOOR LOCKS. UNLESS THE DOOR LOCKS DISENGAGE, I CANNOT GET THE KEY OUT OF THE IGNITION. ON OCCASION, I'VE BEEN HAVING TO RESTART THE CAR MULTIPLE TIMES BEFORE THE LOCKING MECHANISM WILL DISENGAGE THE DOOR LOCKS ALLOWING ME TO REMOVE THE KEY. MY CURRENT MILEAGE IS APPROXIMATELY 165,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503386March 18, 2013
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT AFTER PARKING HER VEHICLE AND TRYING TO REMOVE THE KEY, IT FAILED TO RELEASE. THE VEHICLE WAS LATER TOWED TO A DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE IGNITION LOCK CYLINDER AND HOUSING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 69,000. *TR UPDATED 4/24/13 *CN UPDATED 05/17/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502221March 10, 2013
FUEL/PROPULSION SYSTEM
THE CAR, WHEN JUST WEEKS OLD, SMELLED OF GAS COMING FROM THE FRONT GRILLE, A STRONG ODOR 5 MINUTES AFTER SHUTTING IT OFF. DEALER CHECKED SAID ALL WAS NORMAL. ALONG WITH THIS ISSUE WAS A LOSS OF VACUUM IN THE BRAKE ASSIST CANISTER WHEN IT SAT IN THE DRIVEWAY ? WHEN YOU GOT IN THE CAR THE BRAKE THE BRAKE PEDAL WAS ROCK-HARD. THERE SHOULD BE 5 ? 10 PUMPS OF VACUUM IN THE CANISTER ON ANY CAR. THIS IS NOTICEABLE IN A STICK SHIFT (IT IS) OR ANY CAR YOU HAVE TO STEP ON THE BRAKE FOR THE INTERLOCKED STARTER. DEALER CHECKED ALSO SAID WAS NORMAL. THEN ABOUT TWO YEARS AFTER THE SMELL OF GAS STOPPED ALTOGETHER AND THE POWER ASSIST SEEMED NORMAL AS THE PEDDLE HAD POWER WHEN THE CAR WAS LEFT TO SIT. ABOUT 6 MONTHS AGO THE GAS SMELL STARTED COMING BACK WHEN IT WAS PARKED ? THIS TIME FOR JUST A MINUTE OR SO ? INTERMITTENT. THEN ABOUT 3 MONTHS AGO IT STARTED GETTING WORSE ? NOT JUST WHEN THE CAR WAS SHUT OFF BUT NOW GAS ODOR WITH CLOSED WINDOWS AT THE FIRST FEW LIGHTS YOU CAME TO AFTER STARTING THE CAR, WITH WINDOWS SHUT IN COLD WEATHER. NOW THE ODOR IS STRONG, SOMETIMES NAUSEATING AT TRAFFIC LIGHTS. THE BRAKE PEDAL ISSUE ALSO RETURNED IN FEBRUARY ON VERY COLD MORNINGS. I DO NOT KNOW IF A VACUUM LEAK AND A FUEL SMELL ARE RELATED HERE. I CANNOT SEE ANY LEAKING GAS OR SPOTS ON THE PAVEMENT AND I HAVE LOOKED A FEW DOZEN TIMES OVER THE TWO TIME PERIODS THIS PROBLEM(S) HAVE OCCURRED. A VERY STRONG SMELL OF GAS AND NO VISIBLE LEAK. I AM FAMILIAR THAT CAR IS RECALLED IN SOUTHERN STATES ONLY FOR A FUEL PUMP THAT HAS CRACKS IN THE PLASTIC RETURN LINES ? AND ALSO HAVE READ (ALTHOUGH CANNOT BE SURE IF THIS IS TRUE LEAK FUEL IN A POOL ON TOP OF THE TANK AND NOT DRIP AND THE EVAPORATING ODOR WILL MAKE ITS WAY FORWARD TO THE ENGINE COMPARTMENT OR THE BACK WHEEL WELLS - I CAN SMELL GAS IN THE REAR WHEEL WELLS ALSO ALTHOUGH SOMETIMES NOT AS STRONG AS THE GRILLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502222March 10, 2013
SUSPENSION
LOAD METAL CLANG ON BUMPS ? DRIVER SIDE FRONT. THE BUTTON BUSHING IS CONTAINED IN A METAL RING THAT IS PRESSED INTO THE ARM. THE RING DOES NOT SEPARATE FROM THE CONTROL ARM. THE PROBLEM IS THE BUSHING IS NOT SECURED WELL ENOUGH IN THAT RING (THE RING IS NOT CRIMPED AROUND THE TOP AND BOTTOM OF THE BUSHING AS IT SHOULD BE) AND SEPARATES ALLOWING THE WHOLE ARM TO GO UP AND BUMP AGAINST THE FRAME CAUSING A LOUD CLANG WHEN THE SUSPENSION REBOUNDS FROM A BUMP. IT IS EASILY DIAGNOSED BY VISUAL INSPECTION SEEING THE REAR AREA OF THE CONTROL ARM UP AGAINST THE FRAME. I CAN SEE THE BUSHING SHREDDING AS A WEAR ISSUE BUT THIS IS A DEFECT WHERE THE BUSING IS FAILING BECAUSE IT IS NOT SECURED AS IT SHOULD BE. I REPLACED IT MYSELF AND MADE THIS VIDEO OF IT. MANY OTHERS HAVE THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501385March 5, 2013
FUEL/PROPULSION SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OR WHEN STANDING OUTSIDE THE VEHICLE, HE NOTICED A STRONG ODOR OF GASOLINE. IN ADDITION, HE ALSO NOTICED THAT THE POWER STEERING WOULD FAIL WHEN COMPLETING A TURN. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 85,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499924February 25, 2013
STEERING
WAS DRIVING WHEN MY CAR DINGED AND I GOT A POWER STEERING LIGHT ON MY DASH AND MY POWER STEERING FAILED. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST FEW MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500281February 21, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
LETTER FROM CONGRESSMAN TOOMEY ON BEHALF OF CONSTITUENT REGARDING HER 2007 SATURN VEHICLE; SHE BELIEVE THERE WAS A SAFETY RECALL, BUT HAS YET TO BE REIMBURSED; ATTN: JESSICA KEMMERER 1150 S. CEDAR CREST BLVD, SUITE 101 ALLENTOWN PA. 18103. *SMD THE CONSUMER STATED THE FUEL PUMP WAS REPLACED AT A COST $ 578.38. THE CONSUMER WAS INFORMED HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499493February 20, 2013
AIR BAGS
I WAS RECENTLY IN AN ACCIDENT AND NOW A LITTLE WHILE LATER MY AIRBAG LIGHT IS COMING. I WANT TO KNOW WHY AFTER SO MANY COMPLAINTS ABOUT THIS SAME ISSUE NOTHING HAS BEEN DONE ABOUT IT. OBVIOUSLY SOMETHING IS WRONG WITH THE AIRBAGS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498554February 19, 2013
FUEL/PROPULSION SYSTEM
AFTER REPLACING THE FUEL PUMP LAST YEAR I AM NOW FACING A CRACKED GAS TANK. I ASKED THE MECHANIC IF IT COULD BE DUE TO ME HITTING ANYTHING, I HAD NOT BEEN IN ANY ACCIDENTS, AND I WAS ADVISED THERE WASN'T ANYTHING TO INDICATE AND OUTSIDE DAMAGE. JUST THAT THE TANK ITSELF HAS WORN AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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