Porsche Taycan Complaints (2021)

69 consumer complaints on file.

#11458089March 24, 2022
SERVICE BRAKES
This vehicle is fully electric, and it uses regeneration while braking. With regeneration on, the braking distance is much shorter than without. The driver does NOT have any means to turn regeneration off while braking. In some instances, the first time the braking system is engaged, regeneration does not kick in, and the braking distance is unexpectedly longer than usual. This has always happened after the car was off for a while and only during the first hard braking. I captured a video of one of these instances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453560February 23, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Electrical system error message appeared when I turned on the car. I exited and locked the car in an attempt to reset the system. I tried this several times with no success so I attempted to call for a tow. After waiting 20 minutes I tried again to exit the car and lock it. This time when I reentered the car it started and I drove home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442473December 2, 2021
BACK OVER PREVENTION: WARNINGS
The Park Assist system frequently throws a warning that the system is malfunctioning & requires service. During this time the system does not in fact work. However, the system will work again after the car has been turned off for a while, so it seems like the error message is wrong and it’s more of a software problem then a hardware problem that requires service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438490October 28, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rearview camera picture quality is poor, even in ideal weather conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436290October 11, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
On August 28, 2021, I was on I-75 in light traffic going about 70 MPH when a red alert on my screen appeared that said, “COLLISION WARNING.” It remained illuminated for about 3 seconds, then disappeared. It startled me because I didn’t know what evasive action to take. There were no vehicles even close to me. I also continue to receive "Driver Attention Required" warnings from time to time. My dealer told me that can happen if I don't have both hands on the wheel. In all instances, I had both hands tightly on the wheel. I sent an email to my dealer's manager with a request that he document this with Porsche corporate and that I receive a written response that includes the number of owners reporting a similar event to Porsche, Porsche's attempts to ascertain a cause, Porsche’s determination of the probable cause and Porche’s proposed remedy. He replied, "I’ve escalated your concerns to PCNA." They asked me to take my 2021 Taycan RWD in for them to download the event log for analysis. I did that. Hearing nothing back three weeks later, I followed up with another email to my dealer. I promptly received a phone call from the service manager saying that he was told by PCNA "that they reviewed the log, they have never seen or heard of the problem and that they don't know what may have caused it."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435205October 2, 2021
AIR BAGS
I'm submitting this information because I was in a accident and my airbags didn't deploy, taking speed and location of impact into consideration I think the airbag should've deployed, the vehicle that crossed over from the left 3rd lane to make a right turn was luckily hit on rear passenger door of SUV avoiding center pillar and rear tire, however their vehicle airbag did deploy for its front passengers and my passenger EV sports sedan airbags did not. Currently my EV passenger sports sedan hasn't been assessed, it has been towed to Tysons Corner Collision Center in Vienna, VA. I had no airbag failure notices prior to 9/25 accident which occurred on E Market Street and Cardinal Park Drive., Leesburg, VA The claim has been submitted to USAA.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11433024September 15, 2021
SERVICE BRAKES
The vehicle would loose braking pressure after a few minutes of driving. This occurred when the vehicle transitions from regenerative braking to standard braking. Dealer states it is a problem with the brake booster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431568September 3, 2021
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Got into the car like every morning but car displayed a warning “Electrical System Error, Park vehicle in safe place” Car would not start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431492September 2, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
The rear camera required by the DOT presents a distorted image making objects appear farther away than they actually are. The problem is a commonly discussed topic as an issue with the camera software on multiple Taycan Forums. See: https://www.taycanforum.com/forum/threads/backup-camera-quality-to-improve.6423/page-3#post-91894 The safety of persons standing to close to the vehicle may be impacted as the driver would think they are father away from the vehicle. Damage to property can occur by relying on the image and hitting an object that appears farther away than it is. I backed up into a garage pillar support which presented being farther away from the vehicle than it was causing US$2,500 to repair. The vehicle has not been inspected, this is a widely complained about issue among Taycan owners See the Taycan Forum https://www.taycanforum.com/forum/threads/backup-camera-quality-to-improve.6423/page-3#post-91894
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11430353August 24, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am getting a warning and sometimes unwanted braking. the warning is that driver must assume control but this happens when I have all the driver's assist features turned off. on a recent 1500 mile road trip this fault happened at least 10 times at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429897August 20, 2021
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2021 Porsche Taycan. The contact stated that while driving 20 MPH, the vehicle began to shudder and then stalled as the "electrical system error, park vehicle in a safe place" warning message illuminated on the instrument panel. The vehicle failed again soon after restart. The contact was able to drive the vehicle to his home. The contact then called the local dealer and the vehicle was towed to the dealer. The next day, the contact received notification of NHTSA Campaign Number: 21V486000 (Engine and Engine Cooling, Electrical System) which was linked to the failure. Despite several attempts to repair the vehicle under the recall, the vehicle was not repaired. The vehicle remained in the dealer possession. The contact was recently informed by the dealer that a German engineer would be sent their location to repair the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,234.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429450August 17, 2021
BACK OVER PREVENTION: WARNINGS
I continuously get 2 messages when I start the car: "Rear Cross Traffic Alert Not Available" and "ParkAssist not available". The biggest problem is that when this happens, the rear camera does not work while in reverse. This has caused several near accidents for me. I took it back to the dealer twice, and they could not find out what the issue is, although they did experience it. I also have photographs of the messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427688August 4, 2021
ELECTRICAL SYSTEM
The car has 130 miles, right at the dealer parking lot, as I was about to set out a message appeared “ electric system error” I was not able to drive further. If I had been on a freeway this would have been bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424175July 10, 2021
ELECTRICAL SYSTEM:PROPULSION SYSTEM
On two separate occasions, this vehicle completely lost all electrical power unexpectedly while driving. I pulled over and attempted to restart car with no response. After approximately1-2 minutes, the car spontaneously regained electrical power. One other occasion, the car was fully charged, but was unable to even be accessed (open doors ) The car had to be towed by Porsche dealer for some software update as it had absolutely no power. The car had to be mechanically opened in order to tow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423458July 5, 2021
ELECTRICAL SYSTEM:PROPULSION SYSTEM
2021 Porsche Taycan, was driving on road, 78% battery, and car decelerated fast and turtle symbol popped up on dashboard. From there, no other warning indicators were lit. Car would accelerate very slowly. When the deceleration happened, I was driving, and had to swerve to the side to avoid accident with other drivers behind me. Car was towed to dealership where it is still sitting. Prior to this incident, there was an error in the precooling for air conditioning. The car AC would not work sometimes, and if you turned the car off and back on, it would sometimes work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423311July 3, 2021
ELECTRICAL SYSTEM:PROPULSION SYSTEM
I was driving on high 495 in MA at approximately 05:00 in the far left lane at ~75MPH. The car had a sudden loss of power. There was zero propulsion. I had to quickly cross 3 lanes on the highway to the far right side; I was not able to pull off to the left because there was no breakdown lane. Once I came to a complete stop, I power-cycled the car and it resumed normal operations. I was able to keep driving with full power and no apparent residual effects. I did not take a picture, however this link shows the error message I received: https://www.taycanforum.com/forum/threads/motor-control-error-and-system-error.3114/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422549June 28, 2021
ELECTRICAL SYSTEM:PROPULSION SYSTEM
The Car shut off on highway with no warning. Was sent to dealer for update. update was preformed car has not shut off while driving since but has not started. brought to dea;ler they were unable to replicate situation and returned the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422463June 26, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
This has happened more than once now. I got in the car and as soon as it attempted to start up, I received the following error: “ELECTRICAL SYSTEM ERROR” I was not able to put the car in R or D. There was no other option to start the car. My car is 2 weeks old with less than 750 miles. Porsche has experienced a lot of these problems over the last 12+ months, yet this issue has not been resolved or acknowledged by Porsche. I am afraid for my safety because if this happens on the road or in traffic, there will be no way of moving this car out of the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421494June 19, 2021
ELECTRICAL SYSTEM:PROPULSION SYSTEM
I got a bright red electrical system failure light on my dash in my Taycan and the car is completely inoperable. It won’t even go into D or R. I tried to charge my Taycan the night before and I got an error electrical message. ElectrifyAmerica had to override my system to get it to charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421347June 17, 2021
POWER TRAIN
I bought the car on April 22, 2021 and driven the new car approx. 250 miles and on a short trip of 2 miles, the car stuttered and shook briefly and a yellow warning light appeared on the main dash. It said something like "engine control issue, is drivable, take to workshop" so I proceeded, a mile later I pulled into the driveway of a relative and the yellow warning turned red and started beeping repeatedly. It said the "car could not go into park". I blocked the back wheel and turned the car off, locked it and came back about 3-4 hours later. The beeping started again and the red warning returned. It started and went into reverse but died once the car was in the street. Put in neutral and pushed to the curb. Tow truck Porsche sent took car to dealer on May 9th and they checked it into service on the following day. It has stayed at the dealer service center ever since and counting today, that is 37 days. Finally, they are shipping a new transmission from Germany to install in the car. They have tried several attempts to fix and shipped a shifter motor from Germany that did not fix the issue. At this point I do not think they know, for sure, what is wrong with the car. I have requested that Porsche North America buyback the car so I can buy another one. They keep telling me to be patient while they investigate and go through their processes. We are nearing 6 weeks of no progress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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