Porsche Cayenne Complaints (2004)

101 consumer complaints on file.

#11084484April 10, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084480April 10, 2018
FUEL/PROPULSION SYSTEM
"PORSCHE SAFETY RECALL AH10" I RECEIVED A RECALL NOTIFICATION IN THE MAIL NOVEMBER '17 FOR THE REPLACEMENT OF THE FILTER FLANGE FUEL PUMP. DURING THE TIME, I DID NOT EXPERIENCE ANY CHANGES WITH MY VEHICLE, BUT I STILL CALLED TO HAVE MY VEHICLE REPAIRED. I WAS TOLD THAT THE PARTS ARE NOT IN AND I WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. WITHIN THE LAST 3 WEEKS, I HAVE SMELLED GAS IN AND AROUND MY CAR. I AM CONVINCED THIS IS DUE TO MY VEHICLE NOT BEING REPAIRED FOR AN EXTENDED PERIOD OF TIME. I CONTACTED BOTH PORSCHE LOCATIONS IN MY AREA (NORTH OLMSTED AND BEACHWOOD, OHIO) TO SEE IF THERE WILL BE REIMBURSEMENT OF A RENTAL CAR OR IF A LOANER VEHICLE CAN BE PROVIDED UNTIL THE PARTS ARE IN AS I TRANSPORT A NEWBORN BABY IN MY VEHICLE ON A DAY TO DAY BASIS AND DO NOT WANT TO RUN THE RISK OF EITHER OF US BEING AFFECTED BY THIS FUEL LEAK. I'M AFRAID IF THE FUEL LEAKAGE ISN'T REPAIRED SOON IT MAY CAUSE A FIRE WHICH WILL BE A HAZARD TO MYSELF, CHILD, AND OTHER MOTOR VEHICLES ON THE ROAD. I AM REACHING OUT TO SEE OF THERE ARE ANY ALTERNATIVE TRANSPORTATION METHODS FOR THOSE INDIVIDUALS WHO WERE AFFECTED BY THIS ACTION. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082462April 2, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082158March 30, 2018
FUEL/PROPULSION SYSTEM
SINCE THIS RECALL WAS INITIATED IN 2017, THERE HAS BEEN NO UPDATE OR TIMELINE FOR EXPECTED REMEDY TO THIS CAMPAIGN. (AH10). PORSCHE DEALER HAS NO INFORMATION OR ETA FOR REPAIR YET AND IT'S BEEN 6 MONTHS! NOW ALMOST APRIL 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076748March 7, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEN STOLER PORSCHE IN OWINGS MILLS, MARYLAND) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062396January 12, 2018
AIR BAGS
TAKATA AIRBAG FAILURE LIGHT IS ON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062117January 11, 2018
ENGINE
LEAKING PLASTIC COOLING PIPES, VEHICLE IN MOTION, CITY STREET BOCA RAYON FL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058019January 2, 2018
ENGINE
PORSCHE ANNOUNCED THEIR "CAMPAIGN" (RECALL) ON NOVEMBER 14, 2017. I HAVE CALLED SEVERAL PORSCHE DEALERS SINCE THAT TIME, AND THE PARTS FOR THIS RECALL ARE NOT AVAILABLE. ONE DEALER SAYS IT COULD BE "ANOTHER COUPLE OF MONTHS" BEFORE THE PART IS AVAILABLE. THE AH10 CAMPAIGN SAYS THAT THIS SITUATION CAN CAUSE A FIRE! IS THIS WHAT PORSCHE IS WAITING FOR? SOMETHING NEEDS TO BE DONE TO GET THEM TO PRODUCE THE PARTS NECESSARY TO PREVENT SIGNIFICANT INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057379December 29, 2017
FUEL/PROPULSION SYSTEM
THERE IS AN OPEN RECALL (NHTSA RECALL NUMBER 17V-576) FOR THE FUEL FLANGE ON MY VEHICLE. I PREVIOUSLY PAID OUT OF POCKET FOR THIS REPAIR AND CONTACTED BOTH MY LOCAL DEALERSHIP AND THE CORPORATE CUSTOMER SERVICE FOR INFORMATION ABOUT BEING REIMBURSED AND WAS TOLD THEY NOTIFY ME ABOUT REIMBURSEMENT. I PAID $1995 AND NO ONE WANTS TO DISCUSS REPAYMENT WITH ME. HOW DO I RECOUP MY OUT OF POCKET EXPENSE FOR THIS MANUFACTURERS DEFECT? I HAVE ALL RECEIPTS FOR THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052953December 7, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 2004 PORSCHE CAYENNE. WHILE PARKED AT HOME, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS FILED. THE CONTACT'S HOUSE SUSTAINED FIRE DAMAGE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS PREVIOUSLY TAKEN TO PORSCHE OF NORTH OLMSTED LOCATED 28400 LORAUIN RD, NORTH OLMSTEAD, OH WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11048600November 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. WHILE THE CONTACT'S BROTHER WAS DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE CONTACT WAS ADVISED TO CALL A DEALER FOR A LOANER VEHICLE. THE CONTACT CALLED PORSCHE OF SILVER SPRING AT (888) 462-9925 (3141 AUTOMOBILE BLVD, SILVER SPRING, MD 20904) WHERE IT WAS CONFIRMED THAT NO LOANER VEHICLES WERE AVAILABLE. THE CONTACT THEN CALLED PORSCHE OF ROCKVILLE AT (855) 683-3144 (1125 ROCKVILLE PIKE, ROCKVILLE, MD 20852) AND PORSCHE OF ANNAPOLIS AT (443) 221-6940 (20 HUDSON ST, ANNAPOLIS, MD 21401) WHERE HE WAS ALSO INFORMED THAT NO LOANER VEHICLES WERE AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991803May 26, 2017
ENGINE
CAR WAS BOUGHT AS CERTIFIED PORSCHE IN MAR 2011 WITH 66K MILES; CURRENT MILES 165K MILES; DRIVEN APPROX. FOR 100K MILES IN 6 YEARS. ENGINE CLICKING NOISE WAS GETTING LOUDER AND LOUDER. TOLD BY MECHANICS THAT THE "F" CYN. WALLS ARE SCORED AND ENGINE NEEDS TO BE REPLACE. CHECKED ON-LINE FOR THIS CONDITION WITH OTHER V-8 PORSCHE OWNERS TO FIND THAT IT'S VERY COMMON. THIS SEEMS LIKE A DESIGN ISSUE AND SAFETY WISE ( NO POWER, MISS FIRING AND STALLING). A $100K NEW SHOULD NOT HAVE A V-8 ENGINE THAT HAS A DESIGN DEFECT THAT IS WORTH LESS AT SUCH LOW MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958627March 4, 2017
ELECTRICAL SYSTEM, SUSPENSION, EXTERIOR LIGHTING
THERE ARE SO MANY PROBLEMS WITH THIS CAR.. COOLANT PIPES LEAK. OILS LEAKAGE. FAILURE OF LIGHTS ELICTRICAL ISSUES SUCH AS HORN, REMOTE ENTRY, SUSPENSION AXLE WHEEL BARRINGS. FUEL INJECTORS. WHILE DRIVING THE VEHICLE THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882367July 3, 2016
POWER TRAIN, EXTERIOR LIGHTING
PORSCHE HAS RECALLED THE 2011 FOR HEADLIGHT BECOMING LOOSE. I HAVE A 2004 WITH SAME PROBLEM. ANY TYPE OF VIBRATION OR BUMP IT BECOMES LOOSE SAFETY HAZARD WHEN DRIVING AT NIGHT. PORSCHE IS AWARE OF DRIVESHAFT CLUNKING BECAUSE OF FAULTY BUSHINGS AND WILL NOT RECALL DRIVESHAFTS IT CLUNKS WHENN YOU NEED TO ACCELERATE TO PASSS A SEMI BUT ALSO WHEN SLOWING DOWN TO A STOP IT ALSO DOES IT TOO. PORSCHE DEALERBIN WALLINGFORD CT WILL NOT ACKNOWLEDGE WORKSHOP CAMPAIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852514March 30, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK ENGINE LIGHT CAME ON IN THE PROCESS OF THE INCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822439January 26, 2016
ELECTRICAL SYSTEM, ENGINE
ITS SEEMS TO BE TRANSMISSION IS SLIPS INTO FOUR WHEELS DRIVE, SOMETIME IT STUCK IN A DRIVE GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807887December 1, 2015
ELECTRICAL SYSTEM
THIS VEHICLE ALLOWS YOU TO BE LOCKED INSIDE. AFTER DRIVING IF THE DRIVER AND PASSENGER OPEN THEIR DOORS THEN THE LOCK BUTTON IS HIT ON THE KEY (WHILE THE DOORS ARE STILL OPEN), THEN THE DOORS ARE CLOSED ANYONE INSIDE IN UNABLE TO UNLOCK ANY DOORS, EVEN WHEN HITTING THE UNLOCK BUTTON INSIDE THE VEHICLE LOCATED ON THE DOOR. THIS IS A HUGE SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787569November 2, 2015
ENGINE, UNKNOWN OR OTHER
PORSCHE LURCHES,JERKS,THUDS,INTERMITTENT POWER LOSS WHEN ACCELERATING TO PASS ANOTHER CAR. ENGINE,TRANSMISSION/TURBO SYSTEM FAULTY AND HAZARDOUS AS POWER LOSS OCCURS WHEN QUICK SPEED-UP WHEN PASSING POWER IS CRITICALLY NEEDED. THIS POWER FAILURE PROBLEM HAS OCCURRED SINCE CAR WAS BOUGHT NEW IVY ME IN 2004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705035April 10, 2015
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644678October 14, 2014
ENGINE
ENGINE COOLANT HOSES ARE LEAKING ANTIFREEZE. EVERYTIME I POUR ANTIFREEZE INTO THE CAR IT COMES OUT, IM AFRAID IT MIGHT DAMAGE SOMETHING ELSE, LIKE THE ENGINE ETC. THEY HAVE PLASTIC HOSES ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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