Pontiac Grand AM Complaints (2000)

675 consumer complaints on file.

#10142314November 9, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
DT: THE CONTACT STATED THERE WAS NHTSA RECALL 03V3270000: CONCERNING HAZARD FLASHING WARNING LIGHTS SWITCH FAILURE. THIS VEHICLE EXPERIENCED SAME PROBLEM AS INDICATED IN THE RECALL, BUT WAS NOT INCLUDED IN THE RECALL DUE TO VINE. THE CONTACT WILL HAVE THE REPAIRS DONE AT HIS EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142175November 8, 2005
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD CONSTANT ELECTRICAL PROBLEMS IN MY VEHICLE. IT STARTED WITH THE TURN SIGNALS WORKING INTERMITTENTLY, THEN MY POWER WINDOWS WOULD WORK INTERMITTENTLY, THEN MY SUNROOF WOULD DO SO AS WELL. I HAVE HAD THE SWITCH REPLACED FOR MY TURN SIGNALS, AND THEY HAVE WORKED FINE SINCE. I HAD THE MOTOR REPLACED FOR MY SUNROOF, AND IT HAS ALSO WORKED FINE. HOWEVER, THE POWER WINDOWS STILL WORK INTERMITTENTLY, AND THE MOTOR HAS BEEN REPLACED 3 TIMES. GEE, MAYBE IT ISN'T THE MOTOR?!?!?! I HAVE ALSO HAD BRAKE ROTOR WEAR PROBLEMS, WHICH ALMOST CAUSED AN ACCIDENT. DEALER SAID ROTORS LOOKED AS IF I HAD BEEN STORING MY VEHICLE FOR YEARS THEY WERE SO RUSTED. I URGE ANYONE CONSIDERING THE PURCHASE OF A PONTIAC TO RE-THINK THEIR DECISION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141260October 31, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CAR PULLED OUT OF GARAGE AND ROAD AROUND BLOCK. EXTREME GRINDING NOISE. SMOKE FROM FRONT PASSENGER TIRE. PULLED CAR BACK INTO GARAGE TO INVESTIGATE. PASSENGER FRONT COIL SPRING CRACKED AND RUBBING AGAINST TIRE CAUSING TIRE DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141267October 31, 2005
EXTERIOR LIGHTING:TURN SIGNAL
DT: THE CONTACT STATED THE TURN SIGNALS STARTED WORKING IMPROPERLY ABOUT TWO YEARS AGO. WHEN THEY WERE NOT WORKING THERE WAS NO LIGHT INDICATED INSIDE OR OUTSIDE OF THE CAR. WHEN SHE TOUCHED THE HAZARD SWITCH BUTTON JUST SLIGHTLY AND THE TURN SIGNALS WERE ACTIVATED. THERE WAS RECALL 03V327000 FOR THE TURN SIGNALS, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. SHE TALKED TO THE MANUFACTURER, AND THEY TOLD HER THAT THIS VEHICLE TURN SIGNAL PROBLEM WAS NOT THE SAME AS INDICATED IN THE RECALL.*AK UPDATED 11/30/2005 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133905September 29, 2005
EXTERIOR LIGHTING:TURN SIGNAL
DT: THE TURN SIGNAL WILL NOT WORK PROPERLY. SOMETIMES IT IS DELAYED, OTHER TIMES IT WILL SHUT ITSELF OFF AND OTHER TIMES IT DID NOT WORK. THE PROBLEM FIRST STARTED IN JULY 2005 THEN AFTER THAT IT DIDN'T HAPPEN AGAIN UNTIL AUGUST 22, 2005. THE CONSUMER WAS CONCERNED AND TOOK THE VEHICLE TO THE DEALER. *AK THE DEALER REPAIRED THE PROBLEM AT NO COST TO THE CONSUMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137644September 26, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
I PURCHASED THE VEHICLE USED, FROM A DEALER IN NORTH LITTLE ROCK ARK, WE NOTICED THE RECALL, DEALER SAID JUST CALL PONTIAC THEY SHOULD HONOR IT. THE RECALL IS ON BLINKER -FLASHER CONTROL BOX WHICH CAUSES BLINKERS TO FAIL OR BE INTERMITTENT. (NHSTA CAMPAIGN NUMBER 03V327000). THIS IS HAPPENING TO THE CAR JUST AFTER I PURCHASED FROM DEALER. I CALLED PONTIAC THEY SAID MY VIN NUMBER IS NOT ON THE LIST VIN#[XXX]. YET THE PROBLEM IS THE SAME I WOULD LIKE TO GET THIS RESOLVED IT IS MY DAUGHTERS CAR AND IS A GREAT SAFETY ISSUE. PLEASE LET ME KNOW MY OPTIONS AND WHAT I CAN DO TO GET THIS RESOLVED AS QUICKLY AS POSSIBLE THANK YOU. I DO NOT KNOW HOW LONG THIS PROBLEM EXISTED WITH THE ORIGINAL OWNER OR IF THEY RECEIVED A LETTER. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137768September 22, 2005
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
2000 PONTIAC GRAND AM COULD NOT DEFECT WHETHER OR NOT THE DOOR WAS CLOSED.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136836September 17, 2005
ELECTRICAL SYSTEM:WIRING
MY WIFE WAS DRIVING MY CAR TO WORK AT 6:30 AM ON HIGHWAY. IT IS A 2000 PONTIAC GRAND AM WITH 88,000+ MILES. NEVER HAD A PROBLEM LIKE THIS BEFORE. THE FACTORY INSTALLED CD STOPPED PLAYING. SHE REINSERTED IT. IT STOPPED AGAIN. SHE GLANCED IN HER REAR VIEW MIRROR TO SEE WHAT APPEARED TO BE A SILVERY GLOW AT THE REAR PASSENGER SIDE SPEAKER. THEN A FIRE FROM THE SPEAKER. BY THE TIME THE CAR WAS ABLE TO STOP ALONG SIDE THE HIGHWAY, THE FLAMES FILLED THE WHOLE REAR WINDOW. SHE TRIED TO OPEN THE DOOR, IT REMAINED LOCKED. SHE TRIED TO OPEN THE DRIVER WINDOW, IT WOULD NOT RELEASE. THE FLAMES WERE NOW OVER HEAD AND ALONG THE PASSENGER SEAT . SHE SHUT THE CAR OFF, PULLED OUT THE KEY AND THE DOOR FINALLY OPENED. SHE GOT OUT OF THERE, OPENED THE BACK DOOR AND GOT OUT HER PURSE ON THE FLOOR. SHE BEAT IT DOWN THE HIGHWAY. SHE LOOKED BACK AND COULD SEE FLAMES NOW UNDER THE CAR AND THE INSIDE COMPLETELY BURNING. TWO TRUCKS HAD STOPPED AND THE GUYS HAD FIRE EXTINGUISHERS TO PUT OUT THE FIRE. THEN THE FIRE TRUCK AND POLICE ARRIVED. THE FIRE WAS COMPLETELY DOUSED OUT. THE ONLY THING NOT BURNT WAS THE FRONT END AND THE ENGINE. SHE CAME SECONDS FROM LOSING HER LIFE. NATIONAL WILL TREAT THIS AS A TOTAL WRITE OFF BUT I ALMOST LOST MY WIFE (IT COULD HAVE BEEN ME THAT DAY). HAVE YOU EVER HEARD OF ANYTHING SO FREAKY? A SPEAKER ON FIRE?*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10136640September 15, 2005
AIR BAGS:FRONTAL
COLLISION INVOLVING FRONT OF 2000 PONTIAC GRAND AM (COMPLAINANT VEHICLE) STRIKING SIDE OF ANOTHER VEHICLE AT ESTIMATED SPEED OF 30 MPH. AIR BAG OF GRAND AM FAILED TO DEPLOY. DRIVER OF GRAND AM (COMPLAINANT) WAS BELTED, BUT DRIVER'S HEAD NEVERTHELESS STRUCK WINDSHIELD AND DRIVER'S THIGHS STRUCK BOTTOM OF STEERING WHEEL AND STEERING COLUMN, CAUSING UNCONSCIOUSNESS AND INJURY. VEHICLE IS CURRENTLY AT DEALER FOR INSPECTION, ASSESSMENT, AND (IF NOT TOTALED) REPAIR. PHOTOS OF VEHICLE HAVE BEEN TAKEN AND CAN BE MADE AVAILABLE UPON REQUEST. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10136192September 12, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
TURN SIGNALS NOT WORKING PROPERLY WORK INTERMITTENT HAZARD LIGHTS NOT WORKING EITHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135859September 8, 2005
SERVICE BRAKES, HYDRAULIC, SEATS, ELECTRICAL SYSTEM, STRUCTURE:BODY:TRUNK LID
I PURCHASED MY 2000 PONTIAC GRAND AM USED. I'VE HAD IT 3 YEARS AND HAVE HAD BREAK PROBLEMS FOR AT LEAST 2 OF THE 3 YEARS. MY MECHANIC CAN NOT FIND ANY REASON WHY I'VE HAD SO MANY PROBLEMS AND WHEN I SPOKE WITH PONTIAC HEADQUARTERS THEY INFORMED ME THAT SINCE I DID NOT HAVE A DOCUMENTED CASE THROUGH A CAR DEALERSHIP THERE WAS NOTHING THEY COULD DO. I INFORMED THEM THAT MY PRIVATE MECHANIC KEPT DETAIL RECORDS BUT PONTIAC INFORMED ME THAT EVEN IF I DID USE A DEALERSHIP THE PROBLEMS I'M HAVING ARE PART OF THE NORMAL WEAR AND TEAR OF A VEHICLE. MY BREAKS HAVE BEEN GRINDING, SQUEALING, THUMPING AND NOW THE WHOLE FRONT END IS CREAKING. I'VE GONE THROUGH SEVERAL PAIRS OF BREAKS FRONT AND BACK. I'VE GOTTEN NEW ROTORS, HAVE HAD THE ROTORS CUT. I'VE GOTTEN NEW CALIPERS BUT THIS STILL HASN'T FIXED MY PROBLEM. AT TIMES I FEEL I AM RIDING IN AN UNSAFE VEHICLE. MY CAR HAS BEEN LOOKED AT ONE MONTH AND LESS THAN 30 DAYS LATER MY BRAKES WILL BE FULLY WORN DOWN. I JUST DON'T KNOW HOW TO HAVE THE PROBLEM CORRECTED. ON TOP OF IT ALL, THE IGNITION HAS BEEN CHANGED, THE DRIVERS SIDE SEAT SPRINGS ARE COMING THROUGH THE SEAT, THE RADIOS VOLUME WILL GO UP AND DOWN FOR NO REASON, I'VE HAD TO REPLACE THE WHOLE TURN SIGNAL / HAZARDS SIGNAL PART, THE TRUNK LEAKS AND OF COURSE NONE OF IT IS UNDER WARRANTY. I STILL HAVE A LITTLE OVER A YEAR LEFT TO PAY ON THE VEHICLE AND PONTIAC COULD CARE LESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134378August 27, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
FAULTY SECURITY SYSTEM; THE CAR WILL START AND RUN ONE MINUTE AND THE NEXT TIME THE CAR WILL NOT START BECAUSE THE ANTI-THEFT FEATURE WILL ACTIVATE FOR NO APPARENT REASON THE ONLY THING THE DEALERSHIP TELLS ME IS THE SAME PUT THE KEY IN THE IGNITION TURN TO ACC POSITION WAIT TEN MINUTES AND TRY TO START, AND IT USUALLY DOES. I HAD A FRIEND TAKE HIS 2002 GRAND AM TO THE DEALERSHIP FOR THE SAME REASON AND THEY REPLACED A CHIP ON HIS COMPUTER AND CHARGED HIM 400.00 DOLLARS WHICH DID NOT FIX THE PROBLEM, AND THEY TELL HIM THE SAME THING PUT YOUR KEY IN TURN TO ACC POSITION AND WAIT TEN MINUTES , AND LOW AND BEHOLD THE CAR STARTS, I COULD HAVE TOLD HIM THAT AND NOT CHARGED HIM 400.00 DOLLARS. BASICALLY NO ONE SEEMS TO KNOW HOW TO FIX THIS ISSUE, I WAS TOLD HOW TO DEACTIVATE THE ANTI-THEFT DEVICE BY REMOVING TWO YELLOW WIRES AND HOOKING THEM TOGETHER THE PROBLEM WITH THAT IS THE SECURITY LIGHT STAYS ON ALL THE TIME, BUT WILL ALWAYS START. THIS PROBLEM IS REALLY STARTING TO WEAR ON ME AND AS I SAID THEIR IS A LOT OF OTHER GRAND AM OWNERS FROM THE 90'S TO PRESENT THAT HAVE THE SAME PROBLEM . G.M DOESN'T KNOW HOW TO REPAIR THE PROBLEM, OR DOESN'T CARE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134270August 26, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2000 PONTIAC GRAND AM SE1 SEDAN ... POWER WINDOW REGULATORS FAILED BECAUSE OF SUBSTANDARD PLASTIC BRACKET THAT BREAKS AND CAUSES THE MOTOR TO SEIZE. BECAUSE OF THIS FAILURE, I CANNOT ROLL DOWN ANY OF MY WINDOWS. I LIVE IN THE MIDDLE OF THE DESERT AND LIKE TO HAVE MY WINDOWS DOWN. THE DEALERSHIP QUOTED ME $250.00 FOR EACH WINDOW PLUS THE COST OF LABOR AND WAS TOLD THAT IT WOULD TAKE 2 WEEKS FOR THE PARTS AND THEN THEY WOULD HAVE MY CAR FOR APPROX 3 DAYS. I ASKED ABOUT A RENTAL AND THEY SAID THAT I WOULD HAVE TO PAY OUT OF POCKET FOR IT IF I WANTED ONE. I HAVE RESEARCHED THIS AND FOUND UPWARDS OF 40 SOME ODD COMPLAINTS ON DIFFERENT WEB SITES PERTAINING TO 1998-2004 MODELS WITH THIS SAME ISSUE. I HAVE FOUND AFTER MARKET PARTS TO REPAIR THEM MYSELF AND IT WILL STILL COST ME $400.00 BECAUSE I HAVE TO REPLACE THE ENTIRE POWER WINDOW REGULATOR AND MOTOR FOR EACH DOOR. MY BROTHER HAS A 2001 MODEL WITH THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134252August 25, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EQUIPMENT
ON 4/27/2005 I REPLACED THE COMBINATION SWITCH ON MY 2000 GRAND AM, BECAUSE IT WAS MAKING A CLICKING NOISE FOR ABOUT 2 WEEKS, WHEN THE TURN SIGNAL WASN`T ON AND I NOTICED SOME SMOKE COMING FROM THE STEERING COLUMN. A WEEK LATER I RECEIVED A RECALL NOTICE ON THE SWITCH. GM`S CONSUMER SERVICES SENT ME A FORM TO FILL OUT FOR A REFUND. I SUMITTED THE FORMS AND MY CLAIM WAS REFUSED BECAUSE THE RECALL WAS PERFORMED ON 4/26/2004. I CHECKED MY RECORDS AND THEY DID REPLACE THE SWITCH 1 YEAR EARLIER. MY CONCERN IS THAT GM WAS REPLACEING BAD WITH BAD. MY SERVICE REQUEST # 1-348061917. CUSTOMER RELATIONSHIP MANAGER; KRYSTAL KEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129804July 23, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER
MALFUNCTION OF THE FUEL SYSTEM ON MY 2000 GRAND AM.THE PROBLEM HAS HAPPEN 3 TIMES TO THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129761July 22, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: CONSUMER STATED THAT WITHIN THE LAST FOUR MONTHS THREE OF THE WINDOWS BROKE. THEY BROKE WHILE ROLLING UP, DOWN OR BEING UP. CONSUMER CONTACTED PONTIAC, AND THEY STATED THAT BECAUSE THERE WAS NO RECALL THEY WOULD NOT DO ANYTHING. THERE WAS A PLASTIC PIECE IN THE WINDOW THAT GUIDED THE WIRE, THAT WAS THE PIECE THAT BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128761July 14, 2005
UNKNOWN OR OTHER
2000 GRAND AM GT1 WITH 36,127 MILES; A/C BLOWER STARTED MAKING A LOUD VIBRATING NOISE ON SPEEDS 4 & 5; BLOWER THEN WENT OUT ON SPEEDS 1,2,3, AND MAX. DIAGNOSED AT DEALER AND HAD TO REPLACE BOTH BLOWER MOTOR AND BLOWER RESISTOR AT COST OF $229. SERVICE MANAGER INDICATED THAT BLOWER MOTOR HAD A BEARING FAULT WHICH COULD START A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126460June 24, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY DRIVER'S SIDE POWER WINDOW BROKE WHEN MY CAR WAS UNDER WARRANTY, WITHIN THE FIRST YEAR. I TRIED TO ROLL IT DOWN ONE DAY AND IT STARTED MAKING CRACKING AND BREAKING NOISES THEN IT WOULDN'T GO UP. IT WAS THE MOTOR/REGULATOR. A YEAR/YEAR AND A HALF LATER, THE PASSENGER SIDE WINDOW DID THE EXACT SAME THING. I HAD TO PAY TO HAVE THAT FIXED, IT WAS $400+. SAME THING, MOTOR/REGULATOR. I HARDLY USED MY WINDOWS AFTER MY FIRST INCIDENT. I WAS AFRAID THEY WOULD BREAK AGAIN. ONLY USED IN EMERGENCIES. 6 MONTHS AGO, I TOOK MY CAR TO THE DEALER TO HAVE AN OIL CHANGE AND THEY ROLLED DOWN MY DRIVER'S SIDE WINDOW AND COULDN'T GET IT TO GO BACK UP. SAME THING, REGULATOR/MOTOR. THEY REFUSED TO PAY FOR IT. THEY ONLY OFFERED ME A FREE OIL CHANGE. THIS HASN'T BEEN FIXED. I TRIED TO ADDRESS THE ISSUE WITH PONTIAC SINCE IT WAS THE THIRD TIME I HAD A WINDOW BREAK ON MY CAR. THIS WAS THE SECOND TIME ON THE DRIVER'S SIDE WINDOW. TODAY I HEARD A STRANGE NOISE COMING FROM OUTSIDE SO I ROLLED MY ONLY WORKING WINDOW (PASSENGER SIDE) DOWN WHILE I WAS DRIVING AND IT STARTED MAKING HORRIBLE NOISES AND I COULD HEAR PARTS BREAKING AND FALLING INSIDE THE DOOR. THE WINDOW WILL NOT GO BACK UP. THIS IS THE FOURTH TIME MY WINDOWS HAVE BROKE. EVER SINCE THE FIRST TIME, I HAVE BEEN HESITANT TO USE THEM (EXCEPT IN EMERGENCIES) BECAUSE I FEAR THEY WILL BREAK AGAIN. I CALLED PONTIAC TODAY TO VOICE MY FRUSTRATION. 4 TIMES IN 5 YEARS IN RIDICULOUS ESPECIALLY WHEN IT'S THE SAME EXACT THING OVER AND OVER AGAIN. I HAVEN'T HAD THE 3RD AND 4TH TIME FIXED BECAUSE IT WILL BE AT MY EXPENSE AND IT WILL PROBABLY JUST BREAK AGAIN. I HAVE USED MY WINDOWS (SINCE THEIR FIRST REPAIRS) MAYBE A TOTAL OF 10 TIMES. WHEN I CALLED PONTIAC TODAY THEY TALKED TO THE DEALER AND THE DEALER OFFERED TO KNOCK $75 OFF ON EACH WINDOW. THEY QUOTED ME A PRICE OF $430/EACH MINUS A $75 DISCOUNT ON PARTS, SO $355 FOR EACH WINDOW. I'LL HAVE TO PAY OVER $700 TO HAVE MY WINDOWS REPAIRED FOR THE SECOND TIME EACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126521June 24, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
(1)GAS GAUGE DOESN'T WORK, SHOWS STILL HAVE GAS AT 1/4 TO 1/2 TANK FULL AND IS NEAR EMPTY OR I RUN OUT. (2)RUN OUT OF GAS. HAD TO CALL SOME ONE TO BRING ME GAS. (IT WAS -10 DEGREES F) (3) NOTHING CAN'T AFFORD TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125280June 14, 2005
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
DT: CONTACT STATES THE AREA WHERE THE JACK STAND IS PLACED TO CHANGE A TIRE IS CORRODED CAUSING THE VEHICLE TO FALL FROM THE JACK STAND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Pontiac Grand AM