Pontiac G5 Complaints (2009)

76 consumer complaints on file.

#10468860August 1, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS A MANUFACTURER'S DEFECT AND OFFERED NO ASSISTANCE. THE VEHICLE WAS THEN TAKEN TO A PRIVATE MECHANIC FOR REPAIR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 76,000. UPDATED 09/05/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455381April 16, 2012
ENGINE
THE ENGINE WOULD NOT SHUT OFF WE HAD TO DISCONNECT THE BATTERY TO SHUT THE ENGINE OFF THEN THE KEY WOULD NOT COME OUT OF THE IGNITION WE HAVE ANOTHER CAR THE SAME MODEL AND YEAR AND IT DID THE SAME THING TWO MONTHS AGO AND IT WAS COVERED UNDER A RECALL THEY CLAIM THIS ONE IS NOT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442284January 3, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE IGNITION SWITCH BECAME STUCK AND THE ENGINE COULD NOT BE TURNED OFF. THE CONTACT MENTIONED THAT THE ONLY WAY SHE WAS ABLE TO TURN THE VEHICLE OFF WAS BY DISCONNECTING THE BATTERY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435391November 13, 2011
VEHICLE SPEED CONTROL, POWER TRAIN
I WAS PRESENTED WITH THE UNSAFE CONDITION OF BEING UNABLE TO TURN THE KEY IN MY IGNITION TO SHUT OFF THE VEHICLE. I ATTEMPTED TURNING THE KEY TO THE OFF POSITION AND IT WOULD NOT MOVE. I REPEATEDLY SHIFTED THE CAR FROM PARK TO DRIVE AND TURNED THE STEERING WHEEL IN AN ATTEMPT TO LOOSEN THE KEY. MY ATTEMPTS ALSO INCLUDED ENLISTING THE HELP OF MY WIFE TO MAKE SURE I WAS TRYING TO SHUT THE CAR OFF CORRECTLY. AFTER 30 MINUTES OF IDLING IN THE DRIVEWAY, I PULLED THE FUEL PUMP RELAY TO STARVE THE VEHICLE OF FUEL AND IT SHUT OFF WITH THE KEY STILL STUCK IN THE RUN POSITION. I THEN DISCONNECTED THE BATTERY TO SHUT OFF THE LIGHTS. I HAD A SPARE SET OF KEYS SO I LOCKED THE CAR DOORS IN MY DRIVEWAY WITH THE KEYS STILL IN THE IGNITION. THE FOLLOWING MORNING, I CALLED MY EMPLOYER AND NOTIFIED THEM I WOULD BE UNABLE TO GET TO WORK. I THEN UNLOCKED THE DOORS WITH MY SPARE KEYS, RECONNECTED THE BATTERY, AND TOOK MY CAR TO MARTIN CHEVROLET IN SAGINAW, MICHIGAN. UPON ARRIVING I WAS AGAIN UNABLE TO SHUT THE VEHICLE OFF AND IT IDLED WHILE I WAS CHECKED IN. SHE INFORMED ME THAT THIS WAS A COMMON PROBLEM WITH THE CHEVROLET COBALT AND PONTIAC G5 VEHICLES. FACED WITH NO OTHER OPTION BUT TO HAVE MY VEHICLE FIXED, I PAID THE DEALERSHIP TO REPLACE THE CYLINDER (02188-PCK) AND PROVIDE ME WITH A NEW KEY. THE UNSAFE CONDITION OF BEING UNABLE TO SHUT OFF A RUNNING VEHICLE IS UNACCEPTABLE. I HAVE DONE SEVERAL SEARCHES ONLINE AND THIS APPEARS TO BE A COMMON PROBLEM WITH CHEVY COBALTS AND PONTIAC G5 VEHICLES. GM HAS ALSO RELEASED A TECHNICAL SERVICE BULLETIN (#09-02-35-005B) REPORTING THIS PROBLEM FOR VEHICLES PRODUCED BEFORE APRIL 2009. THEY HAVE ALSO RELEASED A NEWLY DESIGNED IGNITION LOCK CYLINDER TO ELIMINATE THIS PROBLEM AND I BELIEVE IT SHOULD BE FIXED UNDER THEIR POWERTRAIN WARRANTY OR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427099September 25, 2011
FUEL SYSTEM, GASOLINE
MY WIFE NOTICED A GASOLINE SMELL IN THE CAR AND AFTER SEARCHING FOR PROBLEM FOUND FUEL TANK IS LEAKING FROM THE TOP OF TANK AND SEEPING DOWN ONTO THE FRAME AND OTHER AREAS. I FOUND THAT 2007 MODELS WERE RECALLED IN 2009 FOR THIS PROBLEM BUT NOT NEWER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424403September 9, 2011
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
ELECTRICAL SYSTEM:IGNITION SWITCH IGNITION LOCKED AND KEY WOULD NOT TURN IN IGNITION. HAD TO PAY TO HAVE CAR TOWED 100 MILES. SECOND TIME THIS HAPPENED. 1ST TIME IN 3/10 AT 15,923 MILES WHEN CAR WAS UNDER WARRANTY. DEALER STATED THEY REPAIRED PROBLEM. DIAGNOSIS WAS DRY LOCK CYLINDER LUBED WITH WD40 (STATED IN INVOICE) 36,048 MILES LATER THE SAME THING HAPPENS. DID RESEARCH AND FOUND A RECALL 2009 PONTIAC G5 (BUILT PRIOR TO APRIL 14,2009) MINE MFG DATE-SEPT, 2008, TSB #SB-10256, NHTSA REF.# 10037828 =IGNITION LOCK CYLINDER BINDING. TOWED CAR TO DEALER (DIFFERENT FROM 1ST TIME) HOURS LATER RECEIVED CALL "VIN SPECIFIC RECALL MY CAR DOESN'T QUALIFY WILL COST $580.00 TO REPAIR BUT I WAS LUCKY IT WAS JUST MY CYLINDER NOT MY HOUSING" EXACT WORDING-INTERNAL LOCK CYL TUMBLERS FAILED DRILL AND EXTRACT OLD LOCK CYL (HOUSING OK) RECODE REPLACE LOCK CYL. PAID $580.00 TO GET CAR FIXED ONLY TO HAVE IT FAIL 3 MORE TIME OVER THE WEEKEND, THE LAST TIME HAVING TO HAVE IT TOWED AGAIN. NEXT MORNING KEY TURNED IN IGNITION, WENT STRAIGHT TO DEALER. SERVICE REP UNABLE TO REPLICATE PROBLEM. THIS TIME WAS GIVEN A LOANER CAR. MANY HOURS LATER I RECEIVE CALL FROM GENERAL MANAGER, SHE WAS FINALLY ABLE TO REPLICATE IT AND WOULD HAVE MECH FIX IN MORNING. NEXT MORNING RECEIVE CALL AGAIN NOW BEING CHARGED $120.00 FOR A BAD HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405478June 7, 2011
ELECTRICAL SYSTEM
KEY WILL NOT TURN VEHICLE OFF IN 2009 PONTIAC G-5 BATTERY MUST BE DISCONNECTED TO SHUT DOWN VEHICLE. KEY SOLENOID REPLACED. DEALERSHIP SERVICE WRITER INFORMED ME VERY COMMON PROBLEM AND THAT I WAS THIRD SUCH PERSON IN TWO DAYS WITH THE EXACT SAME PROBLEM IN CHEVY COBALT/PONTIAC G-5. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402470May 23, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE TAIL LIGHTS AND HEADLIGHTS FAILED. THE DEALER WAS THEN CONTACTED AND THEY ADVISED HER TO BRING THE VEHICLE IN. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400824May 13, 2011
STEERING
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING COLUMN ON TWO DIFFERENT OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 11,000 AND CURRENT MILEAGE WAS 37,000. UPDATED 07/08/11 *BF UPDATED 2/29/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380926February 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE PROBLEM SEEMS TO BE THE TORQUE CONVERTER ENGAGING/DISENGAGING, REPEATEDLY EVERY 3 TO 7 SECONDS, UNDER STEADY THROTTLE, GOING BETWEEN 35 AND 42 MPH. IT WILL START THE ENGAGING/DISENGAGING "HICKUPS". WHEN THIS HAPPENS, IT FEELS LIKE THE ENGINE IS MISSING, OR A FEELING OF IT HAVING THE "HICKUPS" OR "JERKING", WORSE UPON AN INCLINE IN THE ROAD. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369097December 3, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE, TIRES, EQUIPMENT:ELECTRICAL
[XXX] ON OR ABOUT 8:50 P.M. ON SATURDAY NOVEMBER 28, 2010, MY WIFE [XXX] ROCHESTER, NY 14624 [XXX] , WAS APPROACHING A PARKING SPACE IN FRONT OF THE DOLLAR TREE IN SOUTH TOWNS PLAZA, HENRIETTA, NY AT APPROXIMATELY 5 MPH, COASTING TO A STOP WITH HER FEET ON NEITHER THE GAS NOR BRAKE PEDAL, WHEN OUR 2009 PONTIAC G5 NY LICENSE [XXX] , LURCHED OUT OF CONTROL, JUMPED OVER THE MEDIAN CURB IN FRONT OF THE PARKING SPACE, SO FAST THAT THE CAR BECAME MOMENTARILY AIR BORN, AND STRUCK THE CONCRETE BASE OF WHAT WAS ONCE EITHER A STOP SIGN OR LAMP POST IN THE SOUTH TOWNS PARKING LOT. HAD IT NOT BEEN FOR THE MEDIAN AND THE CONCRETE PILLAR BETWEEN THE PARKING SPACE AND THE DOLLAR TREE STORE FRONT, THE GM PONTIAC G5 WOULD HAVE PLOWED THROUGH THE DOLLAR TREE STORE FRONT FULL OF CHRISTMAS SHOPPERS ON THE DAY AFTER BLACK FRIDAY, PERHAPS KILLING MY WIFE AND MANY, MANY DOLLAR TREE CHRISTMAS SHOPPERS. THE RESULTING UNAVOIDABLE ACCIDENT CAUSED SIGNIFICANT DAMAGE TO THE DRIVER'S SIDE DOOR, CAVING IT IN ALMOST A FOOT, AND DENTING THE DRIVER'S SIDE REAR QUARTER PANEL. THIS CAR HAS A 2.2 LITRE, 155 HORSE POWER ENGINE, YOU CANNOT INTENTIONALLY STEP ON THE ACCELERATOR SO HARD, IN SUCH A SHORT DISTANCE, THAT IT WILL JUMP A MEDIAN CURB, BECOME AIR BORN, AND STRIKE A CONCRETE PILLAR WITH SUCH FORCE THAT IT WILL CAVE IN THE DRIVER'S SIDE DOOR, CAUSING SUCH DAMAGE. GM INSPECTED THE VEHICLE AND BLAMED THE SUDDEN CATASTROPHIC ACCELERATION ON THE CAR'S AFTER MARKET FLOOR MATS. GM REFUSES TO PAY FOR THE DAMAGE TO THE CAR, STILL UNDER WARRANTY, AND REFUSES TO CONSIDER THAT THIS MAY BE ONE OF THE THOUSANDS OF AUTO INDUSTRY WIDE INCIDENTS OF INTERMITTENT PROBLEMS WITH THE ELECTRONIC CONTROL MODULES IN THE VEHICLE. GM CLAIMS TO HAVE RUN SUFFICIENT TESTS ON THE CAR TO DETERMINE THAT THE ECM IS WHOLLY SAFE AND WITHOUT PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10359006October 4, 2010
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY CANNOT DISENGAGE THE ENGINE. THE KEY WILL NOT TURN TO THE OFF POSITION. I TROUBLESHOOT THE ISSUE BY TRYING TO DISENGAGE BOTH IN PARK AND NEUTRAL. THE ISSUE RAISES A SAFETY CONCERN IN THE CAR BECOMES OUT OF CONTROL THERE IS NO WAY TO KILL THE ENGINE OTHER THAN DISCONNECTING FROM THE CARS BATTERY. PLEASE INVESTIGATE THIS ISSUE DUE TO THE FACT IT MAY CAUSE PANIC AND UNHEALTHY CONDITIONS BEING THAT THE CAR MAY BE LEFT ON IN ENCLOSED PLACES WHERE THE DRIVER DOES NOT KNOW HOW TO KILL THE ENGINE IN THIS SITUATION. ALSO, UPON CALLING THE DEALERSHIP TO REPORT THE PROBLEM, THEY CLAIMED TO HAVE KNOWLEDGE OF THE ISSUE AND WENT ON TO SAY THAT THEY HAVE HAD MANY PROBLEMS WITH THIS COMPONENT OF THE IGNITION SWITCH ON THE SAME CAR (PONTIAC G5 AND CHEVY COBALT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347896August 7, 2010
ELECTRICAL SYSTEM
2009 PONTIAC G5, CAR IS RUNNING CAN NOT TURN ENGINE OFF WITH IGNITION SWITCH. CAN NOT REMOVE KEY FROM IGNITION SWITCH. DISCONNECTED BATTERY CABLE TO SHUT ENGINE DOWN, CALLED PONTIAC DEALER TOLD TO BRING CAR IN THAT THEY WERE SEEING A LOT OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341940July 8, 2010
STEERING
MY SON WAS DRIVING A 2009 PONTIAC G5 IN A HIGH SCHOOL PARKING LOT AT APPROXIMATELY 40MPH +/- AND WENT TO MAKE SUDDEN TURN WHEN THE POWER STEERING COMPLETELY FAILED. HE SLAMMED ON THE BRAKES AND EVEN PULLED THE E-BRAKE TO NO AVAIL AND HIT A BLOCK WALL. AS A RESULT OF THIS ACCIDENT HE SUSTAINED NECK AND BACK INJURIES AS WELL AS OTHER BUMPS AND BRUISES. THE VEHICLE HIT THE WALL AT APPROXIMATELY A 20 DEGREE ANGLE HITTING THE DRIVER SIDE FRONT CORNER AT THE HEADLIGHT AREA. THE IMPACT RESULTED IN MAJOR DAMAGE TO THE FRONT CORNER PANEL, HOOD, DRIVER DOOR, RADIATOR, AND POSSIBLE BENT FRAME. AFTER BACKING THE CAR AWAY FROM THE WALL THE POWER STEERING STARTED WORKING AGAIN BUT WITH LOSS OF FLUIDS THE VEHICLE HAD TO BE TOWED AWAY AND MY SON GETTING CHECKED OUT FOR HIS INJURIES. THE VEHICLE IS EQUIPPED WITH ON-STAR BUT IT FAILED TO ACKNOWLEDGE THE IMPACT SENSORS AND DID SEND ANY TYPE OF MESSAGE OR RESPONSE. THE AIR BAGS DID NOT DEPLOY EITHER. WE DID RECEIVE A RECALL NOTICE ABOUT THE POWER STEERING UNIT BUT IT DID NOT SAY THE VEHICLE WOULD HAVE A COMPLETE LOSS OF STEERING. THE NOTICE DID NOT SAY TO QUIT DRIVING THE VEHICLE UNTIL A FIX WAS IN PLACE SO WE THOUGHT IT WAS STILL SAFE TO DRIVE. IT IS MY UNDERSTANDING NOW THAT THIS PROBLEM HAS BEEN GOING ON FOR YEARS. WHY DIDN'T THE DEALER HAVE TO INFORM US BEFORE WE BOUGHT IT. I WILL NEVER PUT MY SON IN THAT CAR AGAIN FIXED OR NOT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10268480May 12, 2009
INTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2009 PONTIAC G5 COUPE. THE CONTACT PURCHASED THE VEHICLE DURING THE DAY TIME. WHEN IT BECAME NIGHT TIME, HE NOTICED THAT THERE WAS NO INTERIOR LIGHTING. THE INSTRUMENT PANEL AND GEAR LIGHTS WERE THE ONLY WORKING LIGHTS IN THE VEHICLE. HE CALLED THE MANUFACTURER AND THEY STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE CONTACT FEELS THAT IT IS A SAFETY HAZARD TO NOT HAVE ANY INTERIOR LIGHTING. THE FAILURE AND CURRENT MILEAGES WERE 4,000. UPDATED 6/4/09 *CN THE CONSUMER STATED THE LIGHT WOULD GO OUT WHEN THE DOOR WAS OPENED. UPDATED 06/09/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249981November 26, 2008
POWER TRAIN:MANUAL TRANSMISSION
VEHICLE HAD FAULTY TERMINAL CONNECTION CAUSING A LOSS IN POWER STEERING AND PROBLEMS WITH DISPLAY/ODOMETER/TACHOMETER. THIS WAS REPAIRED. VEHICLE MANUAL TRANSMISSION GRINDS WHEN PUTTING INTO 3RD GEAR, EVEN WITH FULLY DISENGAGED CLUTCH. THE PROBLEM OCCURS WITH COLDER TEMPERATURES, BUT ONCE THE ENGINE IS WARM, 3RD GEAR DOES NOT GRIND. POTENTIALLY AN ISSUE WITH SYNCHRONIZATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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